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  • Archived

Firefox crashes

after the recent 55.0.3 Firefox update my browser kept crashing. I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser sti… (read more)

after the recent 55.0.3 Firefox update my browser kept crashing.

I've tried restoring default, the crashing continued. I then tried running in safe mode. the browser still crashes.

below is the report ID from "about:crashes"

report ID: 5bb6f547-ce72-46d4-817c-36afc6f53830 report ID: 0d79ca75-3741-4022-9e4c-7570c5b5b0c7

Asked by suzanne_yiu 2 years ago

Last reply by cor-el 2 years ago

  • Archived

firefox crashes while playng farmville. recent problem, please help

Firefox opens fine to home page of MSN and works fine for Facebook. Crashes when attempting to play Farmville. We had a loading issue for a while and Zynga instructed m… (read more)

Firefox opens fine to home page of MSN and works fine for Facebook. Crashes when attempting to play Farmville. We had a loading issue for a while and Zynga instructed me to change something in Firefox (forgot what it was). Worked fine for a few days but now crashes constantly. Have uninstalled and re-installed Firefox but did not work.

Asked by KKathleen 4 years ago

Last reply by gcbrex 4 years ago

  • Solved
  • Archived

firefox crashes often aug 2015

I use WINXP service pack 3 Lately firefox crashes often to the point I have to reboot system to be able to use web. What happens is tabs hang and become none responsive. … (read more)

I use WINXP service pack 3

Lately firefox crashes often to the point I have to reboot system to be able to use web. What happens is tabs hang and become none responsive. ctrl-alt-delete does NOT work to close firefox. Even the crash reporter hangs only a reboot temporally fixes it. Nothing I have found on web/forums is working. Could it be this issue with adobe flush? If so what do I do as I would like to continue using winxp.

I aslo tried using chrome as a fix but although a little more stable the same problem happens with that lot as well.

Report ID Date Submitted 79cbe84a-9310-4061-8ac6-a63dcc695b8c 8/14/2015 11:01 PM 6ecbe736-2c2c-4e60-825d-6462b15989cb 8/12/2015 11:25 AM 8fd2c4a5-65cf-4b29-8f58-6e18afb186c4 8/5/2015 10:44 PM bp-bc2f48db-dd52-42dc-b07c-ac4e32150826 7/22/2015 1:49 PM

Asked by seriouslyimreallyfedup 4 years ago

Answered by seriouslyimreallyfedup 4 years ago

  • Archived

Adobe Flash Keeps Crashing

Dear support, The Adobe Flash plug-in crashes every time it tries to run. The problem only happens within Firefox -- Adobe Flash works fine in Chrome. I've tried the sugg… (read more)

Dear support,

The Adobe Flash plug-in crashes every time it tries to run. The problem only happens within Firefox -- Adobe Flash works fine in Chrome.

I've tried the suggested solutions in the article: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed, but none helped.

Please help me fix this issue. I'd hate to switch to another browser.

Thanks.

Asked by firefoxflashkeepscrashing 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Whenever I play a video on Firefox, it eventually crashes the browser

So, whenever I play a video on Firefox, it seems to crash my browser. I'm not sure what's going on. I disabled most of the unwanted addons and plug-ins on the browser, an… (read more)

So, whenever I play a video on Firefox, it seems to crash my browser.

I'm not sure what's going on. I disabled most of the unwanted addons and plug-ins on the browser, and it's still not solving anything. I've sent so many crash reports to Firefox, I've lost count.

Any help on what's going on? Strangely, I have no issues with YouTube. I'm beginning to think that the problem is HTML5, since I usually have problems with those.

Asked by fuddleduddle 4 years ago

Last reply by fuddleduddle 4 years ago

  • Solved
  • Archived

flash keeps crashing

Hi, I have been using firefox for a while now, and for some reason, during the past few months flash has kept crashing. As a result of this I had to uninstall flash compl… (read more)

Hi, I have been using firefox for a while now, and for some reason, during the past few months flash has kept crashing. As a result of this I had to uninstall flash completely. Of course, i tried to reinstall it and see if that worked, however it did not. I am glad that I am still able to watch Youtube, as they have converted into HTML5, however some other websites still use flash. I have tried all possible solutions given to other posts, such as updating drivers, however i cannot disable hardware acceleration, since it requires for me to have flash in order to disable it.

Thanks, frustrating problem

Asked by Sury 4 years ago

Answered by Sury 4 years ago

  • Archived

Firefox crashes

Firefox worked great for years on my mid 2010 Macbook Pro. And then out of the blue, it continually crashes to the point of not being able to send the crash report. No re… (read more)

Firefox worked great for years on my mid 2010 Macbook Pro. And then out of the blue, it continually crashes to the point of not being able to send the crash report. No recent software updates. I'm posting the report below.

Safari Version 10.1.2 (10603.3.8) BuildID: 20180206200532 CrashTime: 1522427354 Email: createawarenesstoday@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1519005915 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 67 StartupCrash: 1 StartupTime: 1522427353 ThreadIdNameMapping: 9:"Gecko_IOThread",9:"Timer",10:"Socket Thread",11:"JS Watchdog",21:"BGReadURLs",22:"Hang Monitor",23:"StreamTrans #1",24:"Cache2 I/O",25:"Cookie", Throttleable: 1 UptimeTS: .56697786 Vendor: Mozilla Version: 58.0.2

This report also contains technical information about the state of the application when it crashed.

Asked by KJC22 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Flash Crashing in 38.0.5

Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I … (read more)

Flash (v 17.0.0.188 - up to date according to "Plugin Status) keeps on crashing on my Firefox 38.0.5 when I try to visit one of my favorite sites (https://www.atg.se). I have no problems when using IE (but who wanna use THAT?). I've read what can be found about flash crashing, fiddled around with earlier solutions and I've tried with and without hardware acceleration - Still no joy. And as you can see, my "crash screen" (screendump) are missing a bit from the one in the "Send plugin crash reports to help Mozilla improve Firefox" article https://support.mozilla.org/en-US/kb/send-plugin-crash-reports-help-improve-firefox , so I turn here for hopefully a solution.

Thanks in advance
      Bobby

Asked by Bobby R. 5 years ago

Last reply by FredMcD 4 years ago

  • Archived

Flash KEEPS crashing

Flash crashes every single time It tries to run on FF, I have no problems with chrome or edge. I've already disabled the hardware acceleration and the problem hasn't been… (read more)

Flash crashes every single time It tries to run on FF, I have no problems with chrome or edge. I've already disabled the hardware acceleration and the problem hasn't been solved. I love firefox but Im gonna have to switch back to chrome If I don't find a solution for this because it's driving me crazy. Please help me

Asked by N7Shepard 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Adobe Flash process appears even on blank pages or when delete history

Since the latest update of Flash Player it started to appear in Task Manager even on blank pages, new tabs and when I clean manually my history. I usually chose what to d… (read more)

Since the latest update of Flash Player it started to appear in Task Manager even on blank pages, new tabs and when I clean manually my history. I usually chose what to delete and what to keep, do it daily so no much of work. But after latest update of Flash Player it started to appear as process every time I clean history. This isn't normal. The plugin is up-to-date, checked it in Plugins page.

Asked by vessto 4 years ago

Last reply by vessto 4 years ago

  • Archived

A Browser Console pane opens with every new browser window. Please make it stop.

Every new browser window opens a Browser Console pane. And it opens ON TOP of the window so I MUST close or move it every time. I have found tips that suggest it is relat… (read more)

Every new browser window opens a Browser Console pane. And it opens ON TOP of the window so I MUST close or move it every time. I have found tips that suggest it is related to "Mouse Gesture Extensions". I have none.

I found a tip suggesting that I should install the Web Developer Toolbar which would give me an option to turn it off. It did not help.

I am going to try to uninstall and reinstall. But I suspect that will not help either.

Add to this the fact that Adobe Flash crashes all the time and I am about done with FireFox. IE is always available and maybe I will try Chrome. Still, if I can get this bug resolved I would like to continue using FireFox.

Asked by kayakor 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

adobe flash plugin crashes unable to get ANY help fix this mozilla

CAN YOU DO ANYTHING TO GET FIREFOX WORKING PROPERLY ON MY WINDOWS 8.1  ????? ALL I GET IS “”ADOBE FLASH PLUGIN CRASHES”” “”CAN’T PLAY FREE POGO CARD GAMES .”” SERV… (read more)

CAN YOU DO ANYTHING TO GET FIREFOX WORKING PROPERLY ON MY WINDOWS 8.1  ?????

 ALL I GET IS  “”ADOBE FLASH PLUGIN  CRASHES””  “”CAN’T PLAY FREE POGO CARD GAMES .”” SERVER ERROR  IN ‘/’ APPLICATIONS””  “”SYSTEM THREAD EXCEPTION NOT HANDLED  DXGMMS2.SYS ERROR  ALSO  BLANK PAGES     ==   EVERYDAY SOMETHING NEW    CAN’T LISTEN TO  FAVOURITE RADIO BROADCASTS  THIS IS ABSOLUTELY A TERRIBLE SETUP   AND   NOT BEING A COMPUTER GURU or GEEK  I AM IN A LOST WORLD

Asked by lujm 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How can I fix (prevent) shock wave flash? how can I find out what plugin is causing the problem?

I get the message: "Shockwave Flash may be busy or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete" … (read more)

I get the message: "Shockwave Flash may be busy or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete" Usually I can do neither. It just freezes up completely, so all I can do is shut the computer down. or turn it off, then restart it This is a horible problem that is slowly getting worse.

Asked by idtutfx 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in… (read more)

Every time I try to activate Pogo games, they will load and then I will not be able to play. Get the message Adobe Flash plug in has crashed. I have the latest plug in update, latest Firefox update, latest Java update. I have to restart computer because it freezes up. Help!!!!! Also have a new HP laptop Windows Pro 7.

Asked by casnodgrass 4 years ago

Last reply by FredMcD 4 years ago