Firefox Support Forum

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is https://wowway.net. Any Ideas? Tom Szaller

I just installed firefox on a brand new Windows 11 PC and Firefox continually crashes. I did a clean install and still I can't go a couple of minutes without a tab crashing.

Here are a bunch of the most recent: 44ff3780-ddbd-4fa7-88a3-a606a364988b 3b24eea5-9a72-46dd-a635-273a20269eb3 056a49bf-0388-4b16-ab5e-9e023ebfb3d8 08b199d3-9631-4cfe-9b3b-44a8869c3949 02cf78b7-9c94-4905-9c0e-49e38998453f 66220c6a-3466-4fed-b394-f8d00a0cdee5 26c2bfba-1f66-4257-b4a5-76ac54a7dc65 532a5cda-40b2-4dff-aae9-2bb387e5d64f 32670407-0436-47f1-9728-ac9730a3b320

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately shut down.

The web page (tbf, advert heavy clickbait nonsense) concerned is:

https://www.lep.co.uk/health/coronavirus/dont-be-a-dick-warns-lancashire-county-council-as-controversial-new-poster-targets-unmasked-shoppers-3498413

Opening in troubleshoot mode seems ok, opening in Safari seems ok, but normal Firefox results in the shut down as page is loading.

Brief info:

Mac Mini M1 2020, 16GB running Monterey 12.0.1

Name Firefox Version 95.0.2 Build ID 20211218203254

Mac error report:

panic(cpu 0 caller 0xfffffe0028b0d614): Too many alloc retries: 502, table:0xfffffe002c567560, type:1, nelem:1 @ltable.c:489 Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 21A559 Kernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 17:33:24 PDT 2021; root:xnu-8019.41.5~1/RELEASE_ARM64_T8101

Since my OS was upgraded from Win 10 to 11, Firefox crashes regularly. I've sent crash reports, refreshed FF, reinstalled it completely. It still happens. Can anyone help me fix this irritating occurrence? I have copied today's crash report.

whenever I open 1 (one) tab, firefox opens 7 to 8...

I did everything mentioned at https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows

Nothing helped. I used ccleaner and did a thorough scan with Macaffee. Didn't help. So what to do ? Similar problem with other browser. Using win10 (win Defender included), almost new laptop...

We're just users, we don't want time consuming problems like these... Thanks for your help.

I clicked on "more" in an e-mail and a Firefox page opened.(At least I assumed that it was a Firefox page). There's no apparent way to print the page and there is not even a URL visible. Nothing whatsoever to click on!

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Suddenly FF will not connect to websites commonly used before,eg eBay. Login page comes up,I enter the login details and it just comes back to the login page. Tried refreshing FF,re-downloading FF,clearing cache & cookie data etc,restarting comp,troubleshoot mode,none of it works. Getting to the point of uninstalling it.

The newest version of FireFox cannot access certain New York State Government website features like tax map sites. The site loses its functionality with this FireFox version. This occurred once before with an earlier version, but was subsequently corrected with a version update. Now with this latest version, the inaccessibility problem has re-appeared.Here is the web address, if that helps:

http://gis.nyc.gov/taxmap/map.htm

My Firefox (95.0.2 and many previous) seems to be having issues displaying content on some sites. It isn't on all websites and is consistent with the ones affected. www.penny-arcade.com is one of the afflicted sites. Paragraphs of text just do not appear and I run minimal plugins/addons. Pages run correctly in Troubleshoot mode. Pages also are correct in other browsers.

Things I have tried: Refresh FF Reinstall FF (nuking reg entries and scouring installation folders after uninstall) Turn off/uninstall All plugins/addons Enable/Disable HTTPS only Turn on/off Hardware Acceleration Standard/Strict/Custom Security & Privacy settings Some True to False option in about:config about mixed content (I can't seem to remember what...)

I have tried to resolve this on my own. For the life of me I can't seem to figure out why.

On certain website searches, i.e. (Google search: browse from Search window, "foxnation") certain words with the HTML tag "text string " will not display the text. If I employ the Inspect feature and edit this code, i.e., remove it then the text is displayed. I also searched the "em" tag from the Google search engine and the same problem is displayed.

I using Firefox 95.0.2 on a MacPro running Mojave.

I have tried editing the about:config setting for the sandbox.content from the default "3" down to "0" without success.

Any ideas would be helpful. For now, it's back to Safari.

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

Is there some way something is installed on my profile (and saved on it so it keeps re-adding) without showing? I made a format on my pc. Prior to it and after it, I had refresh firefox to throw out any unwanted extension or plug in that it could possibly have. I downloaded firefox again and logged into my profile. Windows defender, avg or malwarebytes dont detect anything unusual to Firefox and myself either don't see anything unsusual or out of the ordinary. I checked extensions and plugins manually as well through the troubleshooting and didn't find something suspicious (I'm bad at programming so it's difficult for me to read the information it provides but from the simple things I don't see something that shouldn't be there).

I have a feeling though that something is wrong with Firefox. It's unusually slow on same device and not responsive many times. Like something is onto it. I've had recent attempts of someone trying to hijack accounts connected onto Firefox so I'm worried if it's something that I'm not seeing.

I can't find a support e-mail or live chat of Mozilla for someone from there to check it out.

Any help?