Showing questions tagged: Show all questions

Firefox back button

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does most… (read more)

When I go to Bing image search, a single click of the back button does not take me back from whence I came. However, after many double clicks of the back button does mostly return back but never on a single click or one double click. Any ideas?

Asked by john.rovcom 9 hours ago

Last reply by FredMcD 2 hours ago

Downloads crash

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that did… (read more)

Many downloads I do that are big in size always just Fail. I try with other internet browsers and they work perfectly fine. I tried resetting Firefox already and that didn't do anything. I also tried safe mode to see if it was any my add-ons. All to keep failing my files. It only happens with Firefox.

Asked by Jacob 5 days ago

Last reply by FredMcD 2 hours ago

Have a page that won't load images- even in safe mode

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode a… (read more)

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode and still just get spinning circles instead of an image. The forum site is still usable, but have noticed same issue on other site, but don't remember the url.

This is the URL that doesn't work https://www.gm-trucks.com/forums/

On windows 10 pro 64 bit, Firefox 81.0.2

Asked by Jer 4 hours ago

Last reply by FredMcD 2 hours ago

Limited Knowledge

Greetings Firefox Community, I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their on… (read more)

Greetings Firefox Community,

I work from home as a warranty administrator for Mazda, Honda, Toyota and Volkswagen. They all seem to use either IE11 or Chrome as their online platform. When I use Firefox I can access all of the log in screens, however when I need to go to different pages Firefox does not allow me to go any further. I have no idea how to change the compatibility settings in Firefox. In IE11 I simply go to tools and then Comparability Settings and enter the page I need to access. In Chrome I can cross platform with no problem. I would rather stay with Firefox. Any suggestions will help.

Kind regards Gerry

Asked by Gerry Gauthier 9 hours ago

Last reply by FredMcD 8 hours ago

"Sorry, We're having trouble getting your pages back" upon initial FF launch

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure… (read more)

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

Asked by kn3tnm 9 hours ago

Last reply by cor-el 9 hours ago

Crashing after Windows 10 version 2004 update

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randoml… (read more)

After latest Windows 10 update (2004 or I don't know firefox is telling me I have Windows_NT 10.0 19041 so who knows) about month ago and after that Firefox keeps randomly crashing into desktop. It happens about 6-7 times in a hour! 95% of the time even crash report doesn't show up so I can't send my crash report to firefox. I have updated Firefox, downgraded it, disabled all add-ons I have tried that "media.wmf.vp9.enabled" trick and it doesn't work

What to do? I like firefox and I dont want to use Edge or Chrome. Is reinstalling Windows my only option?

Please help

Asked by mail741 3 days ago

Last reply by FredMcD 9 hours ago

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character 1 day ago

Last reply by cor-el 9 hours ago

Always enable flash for a Site and hide "Menu"

Hi, how can i allow flash if i open the Site without will be asked? I have set this in the policies.json. This is currently for testing. "FlashPlugin": { "Allow": ["… (read more)

Hi,

how can i allow flash if i open the Site without will be asked? I have set this in the policies.json. This is currently for testing.

"FlashPlugin": {

     "Allow": ["https://helpx.adobe.com/flash-player.html"],
     "Default": true,
     "Locked": true
   },

But I always have to allow it extra.

And the second question: Can I hide the "Menu" button via policies.json?

Asked by Bammboole 16 hours ago

Last reply by cor-el 9 hours ago

ancestry family tree won't open in firefox

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened wh… (read more)

When I try to open my family tree in Ancestry, instead of opening on the Ancestry website, I get a dialog box that says it is a Firefox HTML file. This never happened when I worked on my Ancestry tree earlier this year. When I click on the "open in Firefox" option, a new page opens but there is no information. Ancestry says that it may be a problem with Firefox. Any suggestions?

Asked by pattop 10 hours ago

Last reply by cor-el 9 hours ago

FIrefox presents saves jpg as webp

Here's the issue in a nutshell: When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-cera… (read more)

Here's the issue in a nutshell:

When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-ceramic-106.7-x-179.1-x-82.5cm.jpg) intending on saving out the picture, Firefox ( or so it appears) forces the user to save it as webp, instead of its actual format, as you can see from the URL. Granted, I got to that photo in the first place from Google image search but spawned it into an independent window, which should occupy a separate memory space and not reference a previously cached file. While i get the primary application is to allow for multiple res versions while referencing only one file, this behaviour is pointless, irksome and serves no practical purpose when accessing the asset with an explicit URL, plus it puts unnecessary and Big Brother-ish barriers up for the less savvy. I solved the issue ultimately, but who is at fault here? Is this a function of Firefox or of the CDN where it's hosted?

Asked by bartmowrey 1 day ago

Last reply by jscher2000 12 hours ago

hello I have a question about cookies and cache

Hello all I have a site that I log into to manage different things and everytime I go the help section it asks me to relogin. I contacted the support for this site and t… (read more)

Hello all I have a site that I log into to manage different things and everytime I go the help section it asks me to relogin. I contacted the support for this site and they say it is a problem of cookies or cache. However, even after I have wiped the cookies and delete the navigation history, I cannot log in.

Is there a magic way to clean cache and cookies, thank you

Kimbert

ps when joiningdata

found this "safeMode": false,

   "supportURL": "https://support.mozilla.org/1/firefox/81.0/Linux/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": false 

??? what is this 'remote'!!!

Asked by Kimbert 21 hours ago

Last reply by jscher2000 12 hours ago

Firefox 82.0 Crashes on Startup - BEX64

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 1… (read more)

After updating to 82.0, Firefox crashes on startup - no crash reporter come up. The error in the Application Event Log is below. Installing R81.0.2 works OK. Windows 10 x64.

Fault bucket 1275581050191285046, type 5 Event Name: BEX64 Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 82.0.0.7592 P3: 5f8738dd P4: ntdll.dll P5: 10.0.18362.1049 P6: b5beef21 P7: 00000000000a1170 P8: c0000409 P9: 000000000000000a P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDE95.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF71.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFB0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDFCF.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERE02E.tmp.txt

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_firefox.exe_1b544b54fcc252cdfdf6b194343645212cb8_9cb06cfd_72412bc8-45a1-4fdb-844b-7682c6d71920

Analysis symbol: Rechecking for solution: 0 Report Id: 0ccc8f5e-5764-4a93-a37d-10117de847df Report Status: 268435456 Hashed bucket: 62447e0c1c305c5161b3c634f2df0b36 Cab Guid: 0

Asked by Brett.Chapman 1 day ago

Last reply by Jonathan Watt 12 hours ago

FF 'complete' buttons don't work (submit, checkout, send...)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the fin… (read more)

On a number of sites I am increasingly finding that I do all the work in Firefox (ordering, filling froms, filling text boxes) and can't complete the job because the final complete button does nothing. Slowly but surely I am having to switch to Chrome to do stuff, and I don't want to! The latest example is Ocado on which I've used FF for years. Now, Book a slot, fill trolley, "checkout" button doesn't work. (anybody can duplicate this). Even they know about it - it just started this week after "we have just changed our webpage".

What are all these sites doing that FF is not keeping up with ?

Asked by BugFatigue 19 hours ago

Last reply by FredMcD 14 hours ago

How to update stored password

Firefox 81.0.1 (32-bit) Everything was working fine until a couple of weeks ago. Now whenever I go to a website which requires as login password it asks me for it every t… (read more)

Firefox 81.0.1 (32-bit)

Everything was working fine until a couple of weeks ago.

Now whenever I go to a website which requires as login password it asks me for it every time whereas previously it just automatically logged me in.

Even more annoying is that the login boxes are already populated with old login details. However these are not for the most recent login details (username/password).

How do I fix this?

Asked by mike.shingleton 18 hours ago

Last reply by cor-el 14 hours ago

Suddenly as of Oct. 14, 2020 Firefox won't print webpages to pdf's

Please help me return to being able to print webpages from Firefox to a pdf. I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December… (read more)

Please help me return to being able to print webpages from Firefox to a pdf.

I installed my cd copy of Adobe Standard X when I bought my Windows 10 Thinkpad in December, 2019. It printed webpages to pdf just fine until 4 days ago.

I've attached 4 screenshots:

1) The Firefox error message I now get when I try to print a webpage.

2) This may not be relevant, but this is the page I got saying the screenshot couldn't be saved as a pdf or Word Doc.

3) The printer list in my Windows 10 settings, showing pdf is the default. I don't know if all along Firefox was printing from the version of Adobe I installed or something that came on the laptop.

4) The error message when I experimented to see if I could print to a pdf in Chrome.

Adobe quit supporting Adobe Standard X years ago, so I don't think that's the issue. Oddly, this happened right around the time Microsoft withdrew support from Office 2010, but I can't guess how that might be involved.

Asked by downyemerald 5 days ago

Last reply by jscher2000 1 day ago

PLEASE help! I am trying to restore my open tabs which were cleared by a restart (Windows10)!

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, … (read more)

Hi, I am seeking a job and had a number of important tabs open when I had to restart my browser. Unfortunately, it was set to clear history on restart. Is there any way, on a windows10 pc, to recover them? Are they stored anywhere?

Asked by cubswin60611 5 days ago

Last reply by cor-el 5 days ago

Flash Player Update foor Firefox from Performoverlyoriginalapplication.icu

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are at… (read more)

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are attempting to install an add-on from 'performoverlyoriginalapplication.icu. Make sure you trust this site before continuing" Is this a legitimate Firefox update, and IF IT IS - why do I get that warning from Firefox. I do NOT know, so therefore can NOT "trust" performoverlyoriginalapplication.icu. Can someone who knows this subject better PLEASE advise whethere this is a legitimate update for Firefox and can they be trusted. Also IF that is the caes why does Firefox send me a "warning"???? Thanks for your help.

Walt

Asked by Walt 2 days ago

Last reply by James 1 day ago