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Where have my logins gone?

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cl… (read more)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I am now faced with the arduous task of resetting many many login credential. Poor advice from Mozilla.

Asked by jon.pearce26 5 hours ago

Last reply by the-edmeister 12 minutes ago

Home Page

Fire just updated to the current version, now my home page will not load, get a blank page, I can change the home page to something else and that functions OK, but when I… (read more)

Fire just updated to the current version, now my home page will not load, get a blank page, I can change the home page to something else and that functions OK, but when I try to go and use the previous home same problem, will not load, I get the same problem if I just want to go to that website, won't load.

Asked by dmarkowski 2 days ago

Last reply by dmarkowski 45 minutes ago

post update issues

Firefox updated this morning for me, and now my search bar doesn't work (all search engines were cleared) and I can't find Google as an available search engine to add bac… (read more)

Firefox updated this morning for me, and now my search bar doesn't work (all search engines were cleared) and I can't find Google as an available search engine to add back. Further, when I do get search results from whatever engine I use, when I right click and say open in a new tab, nothing happens. Really scratching my head on this one since I've never had issues like this before.

Asked by ajm_2000 1 day ago

Last reply by cor-el 53 minutes ago

I can't go in any google page

Hello: I am traying to go in google.com and I get: Secure connection failed An error has occurred while connecting to www.google.com. The page you are trying to view c… (read more)

Hello: I am traying to go in google.com and I get:

Secure connection failed An error has occurred while connecting to www.google.com.

   The page you are trying to view cannot be displayed because the authenticity of the received data could not be verified.
   Contact the website owners to report this problem.

It's working fine with other browsers. I just updated today to 79.0 (64 bit). In the same network other people is working fine with same version.

Any help? Rober

Asked by feliskos 1 hour ago

Booksmarks in menu multiply

Hi there, my booksmarks in the bookmark menu and symbollist do mutiply to an insane degree. It does not impact the additional bookmarks. I have tried to reset firefox and… (read more)

Hi there,

my booksmarks in the bookmark menu and symbollist do mutiply to an insane degree. It does not impact the additional bookmarks. I have tried to reset firefox and diabled all add-ons. No effect.

Did anyone had this problembefore and if so how did you fix it? Many thanks!

Asked by shopping11 2 hours ago

Last reply by cor-el 1 hour ago

...initial installation of Firefox...

Hello everyone, I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by… (read more)

Hello everyone,

 I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by clicking on the download button but the following message popped up: 

"Do you want to allow downloads on 'www.mozilla.org'? You can change which websites can download files in website preferences."

 I do not know what is right: to click on "cancel" or "allow" to proceed? I haven't a clue what is the right choice. I am not going to do anything beyond the basic, everyday stuff on my laptop, just want to make the smart choice to begin with, keepin' it simple. Thanks everyone!

Asked by josh360guy 2 hours ago

Specific website crashes PC when using Firefox but not Chrome

Windows 7 Pro 64bit Athlon Phonom II X555 12GB DDR2 Asus M4A88T-V EVO/USB3 motherboard with integrated graphics Firefox 79.0 64bit (updated from a previous version but I … (read more)

Windows 7 Pro 64bit Athlon Phonom II X555 12GB DDR2 Asus M4A88T-V EVO/USB3 motherboard with integrated graphics Firefox 79.0 64bit (updated from a previous version but I did not make note of the previous version number)

Whenever I go to the login page at this site: https://community.ui.com/ using Firefox, my computer blue screens. Sometimes I will see the demo animation in on the right get all garbled and if I close FF quickly, no blue screen. Other times my whole screen just goes blank before I have a chance to do anything and then the blue screen. This does not happen with Chrome or Edge. These are 100% repeatable. ALWAYS with Firefox, NEVER with Chrome or Edge. Blue screen logs show errors related to atikmpag.sys (my graphics driver) and dxgkrnl.sys (DirectX). I checked for a graphics driver update; there was none. So I uninstalled and reinstalled using a fresh download from the motherboard manufacturer's website (using embedded graphics, no discreet GPU in this system). Did not solve the issue. I don't recall what version of Firefox I was using, but I updated to 79.0 and also tried ESR. No change. Ran Mozilla's recommended refresh procedure which removes extensions and resets settings. No change. Booted Windows into Safe Mode and the problem does NOT occur. When I booted back into normal mode, I uninstalled the graphics driver again and tried with default settings -- problem doesn't happen!

While this appears to be an issue with the graphics driver, it only happens in FF, so there seems to be an issue with the two interacting. The latest Firefox crash report listed in about:crashes is from November 2019, long before this issue was discovered. I assume that because the whole computer is crashing with a BSOD, FF doesn't register the crash.

Asked by kosmicken 3 hours ago

Firefox 79 update - now hyperlinks from Outlook emails won't work at all

Our computer did an automatic Mozilla update a few days and now the hyperlinks within emails in Outlook will not open in Firefox - an error message comes up saying Applic… (read more)

Our computer did an automatic Mozilla update a few days and now the hyperlinks within emails in Outlook will not open in Firefox - an error message comes up saying Application not found.

We have repeatedly updated default programs in Outlook, Firefox and Microsoft Control Panel default applications - they keep reverting to Unknown Application upon restart.

We had a problem with pdf's not opening at all after the update as well and similar problem with it reverting after restart, however have fixed that (we think) through Adobe's settings.

Any idea what else we can try re hyperlinks?

Thanks

Asked by allan28 5 hours ago

Media Feature Pack

It keeps asking me for the Media Feature Pack. I install it but it still pop-up a requirement to install the Media Feature Pack. I use Firefox 79. It never were a problem… (read more)

It keeps asking me for the Media Feature Pack. I install it but it still pop-up a requirement to install the Media Feature Pack. I use Firefox 79. It never were a problem with Firefox 78.

What's wrong?

Asked by klappa 5 hours ago

  • Solved

Flash Player

Can anyone help with flash player enabling issue in fir fox please? I have windows 10. My flash player is working perfectly well with chrome but not with firefox, plz hel… (read more)

Can anyone help with flash player enabling issue in fir fox please? I have windows 10. My flash player is working perfectly well with chrome but not with firefox, plz help

Asked by farina_j 8 hours ago

Answered by cor-el 6 hours ago

  • Solved

layout.css.scrollbar-width.enabled not working

I just upgraded to Firefox 79.0, and now the scrollbars on outlook.com are narrow with no scroll buttons. I fixed this problem long ago by setting layout.css.scrollbar-w… (read more)

I just upgraded to Firefox 79.0, and now the scrollbars on outlook.com are narrow with no scroll buttons. I fixed this problem long ago by setting layout.css.scrollbar-width.enabled to false. It's still set, but now the scrollbars are back to being narrow.

Asked by perl 2 days ago

Answered by cor-el 2 days ago

virus detection - Checks

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a vir… (read more)

Hi, I am running the french FF 79.0 64 bit I just started to download the latest iso of debian 10.5 from the official Mirror and got the FF warning that it contains a virus. I am not sure if you have a team to check false positive as this is the official site and that it was released only yesterday https://cdimage.debian.org/debian-cd/current/amd64/iso-dvd/debian-10.5.0-amd64-DVD-1.iso and I am getting worried after I got this message. Thank you in advance. Regards, Stephane

Asked by Stéphane BLIN 1 day ago

Last reply by cor-el 6 hours ago

Get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for those commands.

Hello. It would be good to get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for thos… (read more)

Hello. It would be good to get "Close tabs to the right" and "Close other tabs" back from submenu to the main menu and get an option to assign keyboard shortcuts for those commands. This would take just one line more and save a lot of time. Thanks.

Asked by AugerJ 14 hours ago

Last reply by AugerJ 7 hours ago