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  • Archived

Clean install on Windows, bookmarks and passwords not syncing.

I did have to reset my password (I could not remember password, hence why i sync passwords). I did logout of the firefox account before initiating a clean install of Win… (read more)

I did have to reset my password (I could not remember password, hence why i sync passwords). I did logout of the firefox account before initiating a clean install of Windows. It may not make any difference though. :(

I saw how resetting password for sync account can delete info on servers? I do have sync on my android phone, where passwords and logins are still there. Is there a way to sync my android to my computer? I have tons of logins and passwords, i would hate to have to start over. :(


Thanks so much

Asked by Joy717 8 months ago

Last reply by Joy717 8 months ago

  • Archived

bookmarks went from a full list to only half a list, also can't delete or add any bookmarks

my bookmarks list chopped off half of them, then says use control shift b to see all bookmarks. When I do that another box opens on left side of page and it's empty and n… (read more)

my bookmarks list chopped off half of them, then says use control shift b to see all bookmarks. When I do that another box opens on left side of page and it's empty and no matter what I hit on there nothing shows up. I want either all my bookmarks back or at least be able to condense what I do have so at least can see and use the most important ones. I already deleted the json file, nothing happened.

Asked by mardk1 8 months ago

Last reply by jscher2000 8 months ago

  • Solved
  • Archived

What happened to the downloads window?

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab … (read more)

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab in the current window instead. How can I get it back to opening in its own window?

Asked by tony_w 8 months ago

Answered by tony_w 8 months ago

  • Solved
  • Archived

How to remove bad saved user name/passord combinations when more than one user name/password combination is listed for the site?

When I sign into some sites, where I have saved usernames and passwords, I get a choice of two user names that are exactly the same. When I choose one user name, the pas… (read more)

When I sign into some sites, where I have saved usernames and passwords, I get a choice of two user names that are exactly the same. When I choose one user name, the password associated with this name does not work. When I choose the second user name, the password associated with it does work.

I used to be able to go into Firefox options and remove the bad combination. I cannot find a way to do this anymore.

How do I remove the bad username/password from the options given me when I log into a website?

Asked by hankone225 8 months ago

Answered by cor-el 8 months ago

  • Archived

TLS handshake slow, times out after Mac Mojave update

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages… (read more)

This has now happened after the last two Mac updates. I get the TLS handshake forever until it times out. Occasionally something gets through (like the Mozilla help pages!) Unlike others who have posted this issue, the same problem holds in Chrome and Safari. I have tried various fixes, including a new identity on my Mac, with no success. Last time the issue seemed to spontaneously resolve after a couple of hours and never reappeared until Mac updated again. While all this is happening, my email works fine, my husband's macbook pro (just like mine) works fine, and my iPad works fine. I have left this message on the Mac help forum, too, hoping someone will have some idea of what is happening. OS Mojave 10.14.6

Asked by sunolen 8 months ago

Last reply by cor-el 8 months ago

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Network tab shows duplicate entries

When opening the network tab, some entries show up three times. When selecting one and pushing the down key on the keyboard, it doesn't navigate through the list. It navi… (read more)

When opening the network tab, some entries show up three times. When selecting one and pushing the down key on the keyboard, it doesn't navigate through the list. It navigates like shown in the attached gif image.

Asked by Proxi 8 months ago

Last reply by TyDraniu 8 months ago

  • Solved
  • Archived

RTL with Ctrl + Alt (Right)

Why Ctrl + Alt (Right & Left) not working in Firefox, In Google Chrome and Chromium browsers work easily For Example, when I want to write an Gmail I can't use Ctrl +… (read more)

Why Ctrl + Alt (Right & Left) not working in Firefox, In Google Chrome and Chromium browsers work easily For Example, when I want to write an Gmail I can't use Ctrl + Alt Right for change direction from LTR to RTL, I tested it's not work in any Text Area, please add this feature, this is necessary and important

Asked by AHMN48 8 months ago

Answered by jscher2000 8 months ago

  • Archived

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why?

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why? Another example of "fixing" something that wasn't broke? Now, saving a… (read more)

When click "Bookmark this page", every bookmark is automatically being saved to one folder. Why? Another example of "fixing" something that wasn't broke? Now, saving a bookmark takes 2x the number of clicks, 2x the amount of time.

Asked by Mark 8 months ago

Last reply by jscher2000 8 months ago

  • Solved
  • Archived

SOLVED: Firefox does not display web interface from LAN printer correctly

Firefox fails to display the web UI from my Canon printer properly. It should display as a GUI, but Firefox displays it as a text page. I tried "safe mode" but that did n… (read more)

Firefox fails to display the web UI from my Canon printer properly. It should display as a GUI, but Firefox displays it as a text page. I tried "safe mode" but that did not change anything. The page displays properly in other browsers. Screen shot samples showing a page in Firefox and the same page in Edge is attached.

Asked by Sky 8 months ago

Answered by jscher2000 7 months ago

  • Archived

Lost all open tabs, unsure why this has happened

I had a whole bunch of tabs that had been open for quite some time on my browser that I was planning to go through. I have my browser set to restore tabs / previous sessi… (read more)

I had a whole bunch of tabs that had been open for quite some time on my browser that I was planning to go through. I have my browser set to restore tabs / previous session each time I open so all the previous tabs remain there, and have had no problems for a long time. However the last time I tried to close Firefox it gave a warning saying I was trying to close x amount of tabs. I thought it a bit strange considering it hadn't asked me this before when closing but didn't think anything of it and closed the browser, only to open it next time to find all my open tabs had gone rather than being restored as normal.

I hadn't knowingly changed any of my settings and its still set to 'Restore previous session', and I can't work out a) why it hasn't restored it and b) what changed to prompt it to ask me if I wanted to close my tabs and then remove them rather than what it has always done!

Asked by Deocyn 8 months ago

Last reply by cor-el 8 months ago

  • Archived

When adding a new Bookmark, I cannot choose a new folder from the Dropdown to save to

I am in the process of migrating over to Firefox from Chrome. But seem to have issues with Bookmarks (Not importing them, but just the simple action of adding a new book… (read more)

I am in the process of migrating over to Firefox from Chrome. But seem to have issues with Bookmarks (Not importing them, but just the simple action of adding a new bookmark and saving them to whatever folder I want to organize it into).. When I go to add a new Bookmark (clicking the Star Icon in the Address Bar), and I go to click the dropdown to choose a folder to where I want it saved, it always reverts back when I choose another folder.

Steps:

1. Go to website

2. Click the Star Icon to add bookmark

3. The folder option is usually set to the most recent folder a Bookmark was previously added to.

4. Click the Folder dropdown (NOT the icon that shows all folders, but the actual dropdown) and select a new folder

5. As soon as I select a new folder (doesn't matter where), it reverts back to the folder it was set to (in Step 3).


The behavior seems to add the Bookmark to the location, but then does a "CTL+Z" (Undo so to speak), as seen when I try to add the new Bookmark to the Bookmarks Toolbar, I see it there for half a second before it reverts.


The only way for me to move the location of the bookmark where I want it saved is to:

1. Hit the button next to the Folders dropdown to Show All Bookmarks Folders and select the folder

or

2. In the Folders dropdown, select "Choose..." which does Step 1 in showing all the bookmarks folders.


If I restart Firefox, it will work, for the FIRST Bookmark I add. I can use the dropdown to save the Bookmark to whatever folder I choose. But any new bookmark after that, reverts to the problem behavior again.

I have tried to do a clean Install of Firefox (Uninstall Firefox, then Delete %AppData%/Roaming.Mozilla/Firefox and %AppData%/Local/Mozilla/Firefox folders respectively)

I have also disabled all extensions, and the behavior still persists (For reference I have the following extensions installed: 1Password, Alternate Player for Twitch, Clippings, Facebook Container, NoScript and uBlock Origin).

Not sure what other steps I can take?

(Is there a way for me to create a gif showing this behavior?)

Asked by whiteazn 8 months ago

Last reply by the-edmeister 8 months ago

  • Solved
  • Archived

How to get Firefox to start.

Firefox will not start. After double-clicking the icon, the cursor indicates the system is busy, but no icon appears on the taskbar and no window opens on screen. Task Ma… (read more)

Firefox will not start. After double-clicking the icon, the cursor indicates the system is busy, but no icon appears on the taskbar and no window opens on screen. Task Manager shows a Firefox process running (not running before trying to start Firefox). With UAC activated, UAC window opens and asks whether to allow Firefox to make changes to the computer. After choosing Yes, the UAC window keeps opening and asking, over and over. Have reinstalled Firefox. Have tried to start Firefox in Safe Mode (both Shift>double-click and Run command). Have tried to start Profile Manager from Run command (firefox.exe -P and "C:\Program Files\Mozilla Firefox\firefox.exe" -P). Neither Firefox nor Profile Manager will open. Found a file in the Profiles folder called Parent.Lock and deleted it, with no apparent effect. Would like to know what might get Firefox to work.

Asked by dnykolaishen 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Only Facebook won't load and does on other browsers

Hi, on both my computers Facebook won't load in Firefox. It works fine with my wife's account in other browsers. It isn't the account as it still works from my phone. No … (read more)

Hi, on both my computers Facebook won't load in Firefox. It works fine with my wife's account in other browsers. It isn't the account as it still works from my phone. No matter how I go to FB, it will say at the bottom "...transferring data from", but then it will stop and screen just goes white. Sometimes it says, "Something went wrong". I have tried clearing all the date in Firefox and using CCleaner. I have tried starting in safe mode. I have tried completely uninstalling and reinstalling. Nothing works, but ever other page works just fine on both computers. Anything you have to suggest would be greatly appreciate it. It is, by far, my favorite browser and I hate to have to use another one just for FB. Thanks

Asked by clorenz46615 8 months ago

Answered by clorenz46615 8 months ago