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  • Archived

Tabs on Firefox crashes whenever I have HTML5 running in the background

After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), an… (read more)

After I've updated the Firefox browser to 50.0, I started having issues browsing multiple tabs. Whenever I have a tab that runs HTML5 (Youtube video or Twitch stream), and I'm on other tabs browsing, there is a high chance that my tabs crashes.

It doesn't happen in Safe mode, but even after I've manually disabled the few addons I have, it still crashes (I have no theme to my browser).

https://crash-stats.mozilla.com/report/index/17185f37-b4aa-4b57-8b4b-5f1752161129

Asked by KalKent 4 years ago

Last reply by philipp 4 years ago

  • Archived

Something happened to my firefox and it looks and feel changed. Giving Proxy Connection Error Always

Last time I closed the firefox browser forcefully and when I open now, its look and feel changed totally. I can confirm it is not due to firefox update. All my add ons go… (read more)

Last time I closed the firefox browser forcefully and when I open now, its look and feel changed totally. I can confirm it is not due to firefox update. All my add ons gone. Add on bars gone. While opening, it asked me if I need to open in safe mode. I ignored and started as usual. The error what I am getting in "The proxy server is refusing connections" (screen shot attached). But I worked with same proxy till yesterday. From proxy perspective nothing changed. With the same proxy, my colleague is accessing internet. So can confirm no issues with proxy. I am using firefox for all my work. It would be helpful if it is sorted out quickly.

Asked by fazith27 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to add whitelist file/url

One of my programs asked me to white list some files and urls. I have no idea how to do this nor where white list is located. Any assistance will be most appreciated. … (read more)

One of my programs asked me to white list some files and urls. I have no idea how to do this nor where white list is located.

Any assistance will be most appreciated.

Asked by fugrwe 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Error code: SEC_ERROR_OCSP_BAD_SIGNATURE on Some Websites

One of the techs at Bleepingcomputer suggested I contact you for this problem. They went through my computer for malware and gave me a clean bill of health. Tech said he… (read more)

One of the techs at Bleepingcomputer suggested I contact you for this problem. They went through my computer for malware and gave me a clean bill of health. Tech said he knows it has something to do with certificates, and that he wasn't really an expert on FF. I have several addons that contain important data I would hate to lose. So I'm wondering if there is an easy way of doing this without reinstalling FF and all of the addons again, backing up and restoring data.

I'm using W10 and FF 64-bit. It's a Lenovo laptop.

Asked by JoBlow 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox crashes

firefox50.0.1を利用 firefoxはセーフモードで利用 office365のOWAで、メールを入力している途中で突然画面がフリーズして、しばらくするとクラッシュ表示がされる。 クラッシュレポート番号 bp-104be14f-397f-472a-8b7a-21add2161130 firefox50.0.0にバージョンアップ後… (read more)

firefox50.0.1を利用 firefoxはセーフモードで利用 office365のOWAで、メールを入力している途中で突然画面がフリーズして、しばらくするとクラッシュ表示がされる。 クラッシュレポート番号 bp-104be14f-397f-472a-8b7a-21add2161130 firefox50.0.0にバージョンアップ後から、office365のメールを入力している途中で突然フリーズする現象が多発 メールを入力している時に自動保存機能が作動した際に発生することが多い

Asked by aoyagi 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I can't get anything to work in Firefox app,, Can'tsynch,log in,username is %^&*ed & went through all the FAQs. 5hrs I'm pissed . Never had probs. before FF suc

Can't long in ,can't get notifications to queries, can't synch or have access to book marks. I had no problems before & my Laptop is O.K w /FF but my LT. is screwed w… (read more)

Can't long in ,can't get notifications to queries, can't synch or have access to book marks. I had no problems before & my Laptop is O.K w /FF but my LT. is screwed w/ FF. I've gone though all the tips, forums,ect, & I still cn't get the FF apt to work right! I'm Pissed off!

Asked by TenmaSan55 4 years ago

Last reply by Seburo 4 years ago

  • Archived

Firefox crashes

While browsing, doing school work, or streaming video Firefox will stop responding. There will be a small white ribbon at the top of every window opened saying, "Mozilla … (read more)

While browsing, doing school work, or streaming video Firefox will stop responding. There will be a small white ribbon at the top of every window opened saying, "Mozilla Firefox (not responding)." Sometimes waiting for more than one or three minutes it will respond. But it usually does it again and again until it completely stops responding. A forced shutdown through the task manager is the only way to shut down Firefox. Then I restart it and restore my previous session. This is unacceptable as I use Firefox to take tests and quizzes which can only be logged into and completed once. Firefox is beginning to affect my schooling. I have gone through so many trouble shooting steps I'm done with it.

I am using McAfee, AVG, and Super Anti Spyware at the same time. If I use Internet Explorer, I have no problems but, I do not like I.E., Chrome, or Edge. Please advise.

Asked by BobCraig66 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Report ID Date Submitted bp-3231c7dd-5de3-4bb1-95bd-3de9e2161201 11/30/2016 6:26 PM bp-7c9ec809-27ec-488b-9d7b-062642161201 11/30/2016 6:13 PM bp-83309b36-d84d-48fa-90… (read more)

Report ID Date Submitted bp-3231c7dd-5de3-4bb1-95bd-3de9e2161201 11/30/2016 6:26 PM bp-7c9ec809-27ec-488b-9d7b-062642161201 11/30/2016 6:13 PM bp-83309b36-d84d-48fa-909d-9362d2161201 11/30/2016 6:12 PM bp-00c129cd-dad2-4bb9-b4f9-b16bc2161201 11/30/2016 5:56 PM bp-487cd71f-31c3-40ff-9203-26efa2161201 11/30/2016 5:52 PM

Asked by Todd-Lyons 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I'm having trouble with Mozilla blocking 80% of the sites I try to use in the name of "insecure connection". There has to be a better balance.

Mozilla blocks about 80% of the sites I'm trying to visit. It's become practically unusable as a browser. There has to be a better balance between security and ease of … (read more)

Mozilla blocks about 80% of the sites I'm trying to visit. It's become practically unusable as a browser. There has to be a better balance between security and ease of use. Please make Mozilla more user friendly and allow access to such sites - for example even the Arlington County government web sites are listed as "insecure". Please allow me to easily loosen the security requirements.

Asked by Mikaila 4 years ago

Last reply by cor-el 4 years ago

  • Archived

how to set firefox to auto clear cashe at closing

Prior to having to create a new account on firefox I was able to set options to clear the cashe at closing. There's no option for this now. Was this due to an update? I… (read more)

Prior to having to create a new account on firefox I was able to set options to clear the cashe at closing. There's no option for this now. Was this due to an update? Is there another way to set this up?

  Don't know if this has anything to do with it but I'd had to wipe my hard drive due to having an invasive program/virus.  That issue was taken care of but for some reason Firefox would not acknowledge my password so I had to create a new one.  Tryed to open firefox with the new password but it no longer had my settings or add ons or anything thus I'm putting everything back on.

Asked by Pamelageewhizz 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Mozilla updates will not install on my hard drive. How can I fix this?

Mozilla updates download without a problem. When I am asked if Mozilla can make changes to my hard drive and I click yes, the updates are blocked and I am instructed to … (read more)

Mozilla updates download without a problem. When I am asked if Mozilla can make changes to my hard drive and I click yes, the updates are blocked and I am instructed to make sure that only one version of Firefox is installed. There is only one. I know that this may not be a Firefox problem but if you have had this problem, where do I go from here? Thank you.

Asked by ginniekkat 4 years ago

Last reply by FredMcD 4 years ago