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  • Archived

Welcome to Flash Video Downloader why?

I get this download automatically when I star Firefox: Filezilla_3.10.2_win32-setup.exe and brings me tot the site "Welcome to Flash Video Downloader for Firefox " for F… (read more)

I get this download automatically when I star Firefox: Filezilla_3.10.2_win32-setup.exe and brings me tot the site "Welcome to Flash Video Downloader for Firefox " for FVD ConverterWelcome to Flash Video Downloader". But I cannot find it in my Extensions tot delete it. Anyone knows how to get rid of this malware?

Asked by Herman567 6 years ago

Last reply by James 6 years ago

  • Archived

How do I remove Malware from Firefox?

So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name o… (read more)

So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name of the virus was strtpoint.exe or something like that. I removed it and all its data but sadly it kinda connected to Firefox and each time I open a new tab it redirects to the following website: "search.strtpoint.com/?v=insMac&t=1411&ap=578080078". I tried several anti-virus softwares and reinstalled Firefox, but its still there. :( I also noticed that Internet Explorer is also infected by the virus. Do you guys maybe have an idea how to get rid of it?

Thanks a lot for the Help!

Victor

Asked by VicWe 6 years ago

Last reply by Scribe 6 years ago

  • Archived

New tabs in private browsing

Hey guys, Firefox recently upgraded over to version 36.0.1 which was fine! Until I switched over to private browsing (PB). Normally opening a new tab for me in PB would m… (read more)

Hey guys,

Firefox recently upgraded over to version 36.0.1 which was fine! Until I switched over to private browsing (PB).

Normally opening a new tab for me in PB would mean a page with all my pinned pages/bookmarks included; just as with normal browsing. However, now I am getting a "You're browsing privately" page which is most unhelpful. Is there anyway to switch back to getting my pinned pages? Or even a blank page? Something more helpful/less annoying.

I've been playing around with the about:config settings this morning with no luck :(

Cheers

Asked by theuman 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How do I turn off auto updates?

I do love me the auto updates. Firefox did an update over the weekend and it crashed the browser and lost the tabs of all the stuff I was looking at. Yay! How do I turn … (read more)

I do love me the auto updates. Firefox did an update over the weekend and it crashed the browser and lost the tabs of all the stuff I was looking at. Yay!

How do I turn off auto updates?

Asked by pjpshred 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Firefox doesn't download files using Download Helper

When I use the "add-on" Download Helper icon to select a video file (FLV) for download, I'm asked which folder it should go into (as usual). But when I click "Download,"… (read more)

When I use the "add-on" Download Helper icon to select a video file (FLV) for download, I'm asked which folder it should go into (as usual). But when I click "Download," the file never appears to start downloading. The number in parentheses next to the icon indicates that one file is in the queue, but in right-clicking and then checking the download queue, no files are listed. And then it sits in that configuration forever. No file ever appears anywhere on my system.

The destination folder is present and accessible.

This was a sudden change as of this morning, with no updates to any of my software or apps. I tried refreshing Firefox (v. 36), and I've tried disabling/deleting/reinstalling Download Helper (version 4.9.24) with absolutely no change in these circumstances. It does me no good to open Firefox in safe mode, since then Download Helper isn't enabled and therefore is untestable.

Any ideas?

Asked by lpj97007 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How do I turn off the blocking function of the Firefox browser?

I have ABP to block popups and that works fine. When I try to open a game on FB, Firefox keeps blocking things from loading. so it never stops trying to load and I get a … (read more)

I have ABP to block popups and that works fine. When I try to open a game on FB, Firefox keeps blocking things from loading. so it never stops trying to load and I get a message to 'refresh'. I don't want Firefox to automatically block anything unless I have asked them to do so. How do I turn the auto function off.

Thanks for your help Linda

Asked by lhippetx 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

I am unable to login to my firewall/router. "I understand the Risks" is not fully functioning for me

I am running OSX 10.10.2 I have upgraded from FF v35.0.1 to v36.0.4 I receive a "This connection is Untrusted" message, and I am no longer able to Bypass the warning mes… (read more)

I am running OSX 10.10.2

I have upgraded from FF v35.0.1 to v36.0.4 I receive a "This connection is Untrusted" message, and I am no longer able to Bypass the warning message to my router, and therefore I am unable to login to the router's management functions, using FireFox. Neither HTTP nor HTTPS connections will work. I have a Juniper SSG 140 router with an old and out of date certificate.

Firefox shows the following technical details: An error occurred during a connection to 192.168.X.Y.

Peer's Certificate issuer is not recognized. 

(Error code: sec_error_unknown_issuer)

When I click on the "Add Exception" button, nothing happens... There is no text describing the problems of this site, and there is no button displayed to "Confirm Security Exception"

Help?

Asked by Renate242 6 years ago

Last reply by cor-el 6 years ago

  • Archived

PC Shuts down and Flash constantly crashes

I have no idea how to fix my current problem which is causing a great annoyance as my computer shuts down multiple times daily. Here’s what I know. Not only does my co… (read more)

I have no idea how to fix my current problem which is causing a great annoyance as my computer shuts down multiple times daily. Here’s what I know. Not only does my computer crash but my Flash Player is constantly crashing with Firefox displaying the message “the Adobe flash plug in has crashed”. I have the latest version of the flash plug (16.0.0.305) in installed as well as the latest version of Firefox, (version 36.0). In response to these crashes, I followed whatever info I could to solve the problem with Flash, which included: updating all my drivers, plug ins are up to date, I have no viruses or spyware, and Windows are up to date. I have restarted Firefox in safe mode and the crashes keep happening. When looking at my reliability history in the Action Center, it shows over and over again that the all critical issues are due to “Plugin container for Firefox stopped working” with no solution offered.

What I find interesting is that while I’m working on my machine, Flash crashes but not my machine. The PC seems to shut down on being inactive for a period of half an hour. It also crashes whether I’m using Firefox or not. Also strange was this was happening before I installed and reformatted a hard drive and it’s still happening after a clean Windows 7 Prof install.

I am trying to keep Flash and Firefox on my machine. Help, what can I do to solve this issue. I am at a loss as to what to try next.

Asked by gtrainer 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

36.0 broke downloadhelper

Hey, 36.0 broke one of the most used Firefox add-ons, Downloadhelper, gg. Does anyone know if that might be related to HTML5 impelmentations. I remember using beta 36.0 a… (read more)

Hey,

36.0 broke one of the most used Firefox add-ons, Downloadhelper, gg.

Does anyone know if that might be related to HTML5 impelmentations. I remember using beta 36.0 and it broke downloadhelper too, but now I'm on live and it's broken too.

Is it related to the HTML5 Youtube stuff?

Thank you.

Asked by chupychupychups 6 years ago

Last reply by John99 6 years ago

  • Archived

when I print from a website it is super tiny, it did not used to be

If I am on a website such as Food network and I use the print key to print out a recipe, when it prints is is supper tiny and is not legible. It did not do this a month… (read more)

If I am on a website such as Food network and I use the print key to print out a recipe, when it prints is is supper tiny and is not legible. It did not do this a month or two ago. It does it also on email.

Asked by RussellB 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

Firefox Sync not syncing...

I've downloaded firefox..tried to sync my things and just..nothing is working. I've restarted my browser, signed in and out..D; idk what to doooo.. can someone help me? … (read more)

I've downloaded firefox..tried to sync my things and just..nothing is working. I've restarted my browser, signed in and out..D; idk what to doooo.. can someone help me?

Asked by TheRainbowMess 6 years ago

Last reply by guigs 6 years ago

  • Archived

What can I do to get Adobe Flash Player to work?

Adobe Flash Player repeatedly crashes. I've tried installing it multiple times, both from Firefox and directly from Adobe with no success. I get the message also that S… (read more)

Adobe Flash Player repeatedly crashes. I've tried installing it multiple times, both from Firefox and directly from Adobe with no success. I get the message also that Shock Player has crashed.

Any suggestions as to how to fix this, please?

Thank you,

beverlygr53

Asked by beverlygr53 6 years ago

Last reply by jscher2000 6 years ago