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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (read more)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 1 year ago

Answered by James 1 year ago

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FIle-picker window on one of my machines is much larger than my display

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window a… (read more)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Asked by ersatzmaus 1 year ago

Last reply by ersatzmaus 11 months ago

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Random crashes

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and htt… (read more)

Hello there. Ever since the latest update (to 115.0.2), I've been experiences random crashes. It's only happening with these 2 sites: https://www.mapsofworld.com/ and https://www.buongiorno.sk/ (there may be more but I haven't discovered any others as of yet). I open the sites and FF immediately shuts down. And then, after I restart it, there are no crashes listed in the logs (about:crashes). I've tried everything. Cookies, cache, a "refresh", a fresh install and I've also checked my system and HDD for errors but nothing helped. Any idea what I should do? The problem seems to be on your side, not mine

Asked by holland25 1 year ago

Last reply by holland25 1 year ago

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[SOLVED] Keyword in bookmark caused Firefox to redirect all searches starting with the word "amazon" to Amazon

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with what… (read more)

Whenever I type something in the URL bar that starts with the word "amazon," instead of getting a Google search for what I typed, I get redirected to Amazon.com with whatever I typed as a product search. For example, if I type "amazon sucks" in Firefox's URL bar, instead of getting a Google search for the phrase "amazon sucks," I get an Amazon page with the word "sucks" pre-filled in Amazon's product search (and a screen full of socks).

I don't have a search keyword for "amazon" in my Firefox settings. As far as I can tell, no other magic word does the same thing. (For example, if I type "yahoo sucks" or "walmart sucks," I get the desired Google searches. I don't get redirected to a Yahoo or Walmart page.

How do I turn this behavior off?

Asked by Jon9 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Updating FF, using Mac 10.12.6: Will ESR happen automatically?

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say… (read more)

I have Mac 10.12.6 on an "early 2009" 27" iMac. I'm waiting for the new 27/32inch iMac until I upgrade hardware and operating system. The release notes with FF V115 say in part " Users on those operating systems will be migrated to the ESR 115 version of Firefox."

I want to clarify that when I update to FF 116, FF will automatically install the ESR version, or will I need to do this manually? Also, will this update take a long time, like FF will be installing a totally new (ESR) version, rather than "just" the usual update?

Asked by ChrisG 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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saving webpages as pdfs without page breaks

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn'… (read more)

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn't work. Now I have to use Safari (!) for this. This is a useful feature for proofreading, where page breaks often break up or omit entire sentences.

Asked by frank258 1 year ago

Last reply by frank258 1 year ago

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Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 1 year ago

Last reply by tremault 1 year ago

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Firefox 115.0.2 (64-Bit) on Windows 7

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from … (read more)

Contrast disappears when I klick 'Login' eg. on 'https://www.elektor.de/'; other browsers are ok. AdGuard on or off makes no difference. Kind Regards [removed email from public]

Asked by klaus178 1 year ago

Answered by klaus178 1 year ago

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Youtube not working July 2023 stuck loading, "if playback doesn't begin shortly, try restarting your device"

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happ… (read more)

Recently YT is barely loading videos with the message "if playback doesn't begin shortly, try restarting your device" or it simply stuck tried on edge and it doesn't happened can anybody help me diagnose this problem?

Restarting FF doesn't always work has to be done multiple times, and it soon breaks after browsing or restarting the browser

The grey bar on the player does load but the player never plays its just back

Asked by bhr883 1 year ago

Last reply by zeroknight 1 year ago

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Address Autofill is not an option

I am a UK user and have just installed and started to use Firefox on a brand new Linux Mint installation. As I am transferring from a Windows/Chrome environment, there i… (read more)

I am a UK user and have just installed and started to use Firefox on a brand new Linux Mint installation. As I am transferring from a Windows/Chrome environment, there is a lot of setting up to do. Firefox transferred most of the chrome info for me, and so I was able to get up and running with bookmarks and logins quite quickly. However, there is one problem that I can't seem to resolve.

I have been able to set up my credit card details, and these are prompted when needed, BUT, Firefox will not remember my name, email, phone or address. Thus for every form that I have to fill, I have to enter these details, again and again (and again).

I have looked at settings and see that the 'Autofill Address' option is not present (see attachment).

I have followed and implemented the fix proposed elsewhere, to update/add GB as an address format. This has not made a difference.

Can anyone please help.

Regards,

Mark

Asked by mark_holtom 1 year ago

Answered by zeroknight 1 year ago

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Hotmail will not load up. Just a blank white screen.

I cannot access my hotmail on Firefox anymore. It is just a blank white page "outlook.live.com/mail/0/" is what the tab shows up as. I have cleared cache/cookies and such… (read more)

I cannot access my hotmail on Firefox anymore. It is just a blank white page "outlook.live.com/mail/0/" is what the tab shows up as. I have cleared cache/cookies and such, it has done nothing. Any help would be appreciated. Thanks

Asked by whitey__tdc 1 year ago

Last reply by whitey__tdc 1 year ago

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Firefox bookmarks & Passwords

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it p… (read more)

Hello. Last night i had to reinstall windows and i lost everything. but in firefox i have loged in and synced. its also synced with my safari browser on my phone. is it possible in any way to get my bookmarks and passwords back? because everything is gone and the profile folder only shows dates after i installed firefox again!

Best Regards Kaveh

Asked by ari0a 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Autoscroll with middle mouse not working

I found a thread with the same problem while using X-Mouse Button Control; I am not using the software. It only works sometimes while the page is still loading; doesn't … (read more)

I found a thread with the same problem while using X-Mouse Button Control; I am not using the software.

It only works sometimes while the page is still loading; doesn't work in safe mode.

I just installed the browser and was glad to use it, until I came upon this problem. I use this feature regularly while browsing the internet, so it would be a dealbreaker for me if I couldn't get it fixed.

Inside the GIF, you can see how the middle mouse doesn't toggle autoscroll, and it only works when holding the button.

Asked by simo.liguori 1 year ago

Last reply by cor-el 1 year ago

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Show title on pinned tabs

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one an… (read more)

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one another so I can't know which one is which without hovering them, I'm more of a text person anyway.

So, how to make pinned tabs show their title?

Asked by thany 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Does FF save text used repeatedly? Such as answers to common questions...

FF 115.02 Win11 I fill in many repeated responses, such as DOB, zip code, etc. I was using Edge for a while and have forgotten the benefits of FF. Does it remember? Can… (read more)

FF 115.02 Win11

I fill in many repeated responses, such as DOB, zip code, etc. I was using Edge for a while and have forgotten the benefits of FF. Does it remember? Can I edit or delete the ones that are no longer relevant or have changed - age, for instance?

Thank you.


(removed leading space - c)

Asked by CiaoBella1 1 year ago

Last reply by cor-el 1 year ago

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Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not a FF issue, but happening on browser, anyway.

Win 11 FF 115.02 How can I permanently disable or remove the pop up that says, SIGN IN WITH GOOGLE? None of the solutions match the reality of what my choices are on my… (read more)

Win 11 FF 115.02

How can I permanently disable or remove the pop up that says, SIGN IN WITH GOOGLE?

None of the solutions match the reality of what my choices are on my G accounts page. For instance: https://www.howtogeek.com/735152/how-to-turn-off-the-sign-in-with-google-prompt-on-websites/

Nothing I have tried can remove it. Does some ace here have a solution?

Thank you.

Asked by CiaoBella1 1 year ago

Last reply by zeroknight 1 year ago

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Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 1 year ago

Last reply by Nandla Links 1 year ago