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Tab crashed when open a web page

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoo… (read more)

I just used pacman to update to the latest Firefox, but the tab crashed each time I open a new web page ( I can open settings, about:xxx and etc... ). I tried Troubleshoot Firefox crashes and it did not crash in troubleshoot mode. Then I tried extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems but non of these options solved the problem. I disabled all extensions, themes and hardware acceleration, and it reported the same error.

Asked by 2014762174a 1 week ago

Last reply by Yegorius 3 days ago

Firefox asks for a restart about an every hour

Hi, volunteers! About an every every hour or two, Firefox shows a compelled "Restart required" page with a "Firefox has just been updated in the background" message, whic… (read more)

Hi, volunteers!

About an every every hour or two, Firefox shows a compelled "Restart required" page with a "Firefox has just been updated in the background" message, which yet absolutely sure has nothing to do with disabled automatic updates.

These and pyllyukko's user.js preferences have been set:

  • browser.cache.disk.enable;false
  • browser.cache.disk_cache_ssl;false
  • browser.cache.memory.capacity;5000000 # -1
  • browser.cache.memory.enable;true

The page is shown either hard or solid state drive is used with 8 GB RAM on board, `free -h` shows more than enough. "Storage disk location" value for `memory` and `disk` (except `appcache`) from the `about:cache` page is "none, only stored in memory".

Appreciate your time and efforts, this message haunts me no matter what for so long.

Asked by chzzh 6 days ago

Last reply by chzzh 5 days ago

bad update

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so t… (read more)

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so the windows is reload and ask if i will do wait or close firefox. I have only possibility to close firefox. The problem is all time. When i have chance i can use firefox 2-3 hours without problems. Many time i open Firefox after 5 minutes its freeze.

Whats happen? before i have do make update not problems....

My System: Ubuntu 18.04.5 LTS with 89.0 (64-Bit) Firefox.

Asked by nicolas9 4 days ago

Last reply by cor-el 3 days ago

89 randomly reverting

When i updated i lost all my bookmarks but my issue is that randomly firefox will just stop responding? when i open a new tab it wont load so i close the window and try t… (read more)

When i updated i lost all my bookmarks but my issue is that randomly firefox will just stop responding? when i open a new tab it wont load so i close the window and try to reopen it but an error message pops up saying im trying to open an older version and it forces me to 'make new profile' then it opens an older version and prompts me to update even though i already had, so i update and then i have to sign in to everything again. and this has happened multiple times so i started making bookmarks of all the tabs i had open so i dont lose them and them save them as backups, but i cant restore the back ups

Asked by Ru 3 days ago

Last reply by FredMcD 15 hours ago

  • Archived

firefox.exe has "disappeared" so I can't open it. If I download and install new version will I lose all my bookmarks etc?

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I f… (read more)

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I found I could not get firefox to open at all. After finding the system searching for firefox.com, I checked program files\mozilla firefox and firefox.exe is not there. A search showed it not to be anywhere. Not ready to stop using this machine just yet. Any way to get firefox.exe reloaded without losing all my related stuff??

Asked by lostpaws 7 years ago

Last reply by Wesley Branton 7 years ago

  • Solved
  • Archived

Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (read more)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Asked by firefoxlousy 6 years ago

Answered by James 6 years ago

  • Archived

why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (read more)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

Asked by dperk 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox has stopped working altogether (Windows 7). It will NOT start. I have uninstalled everything that I could find to uninstall, and then re-installed.

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that … (read more)

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?

Asked by OUgrad1976 6 years ago

Last reply by guigs 6 years ago

  • Solved
  • Archived

"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other us… (read more)

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

Asked by sprytely 6 years ago

Answered by sprytely 6 years ago

  • Archived

adobe installer helper will not work

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded… (read more)

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded the adobe install helper but the wretched thing won't execute. Just says this program has "stopped working" then Windows fails to find a solution. I should now explain that I've recently upgraded my Dell Vostro 410 computer from WinXP to Windows 7 Pro (32 bit). Most things are running fine, but not this Adobe installer. Anyone got any thoughts, it must have happened to others as well. (Going off to start the Christmas dinner now!).

Asked by squarewindow 6 years ago

Last reply by squarewindow 6 years ago

  • Locked
  • Archived

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ?

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using… (read more)

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using RPM package ..but not supported in firefox ...i tried all possibilities using forums ..

Asked by Manbumihu Manavan 6 years ago

Last reply by James 6 years ago

  • Archived

Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (read more)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 6 years ago

Last reply by James 6 years ago

  • Solved
  • Archived

Asks to install jave continually

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run &… (read more)

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run & install .... Start browser again .... go to site Tells me plugin is needed - install plugin ... I select yes Then get popup to 'run java runtime environment' I accept Then I get popup 'plugin not available' do I want manual install I select yes and it takes back to Oracle web site and it starts all over again.

Keeps going around the loop.

This is on PC version W64 sp1 Firefox ver 34.0.5

Asked by sargan 6 years ago

Answered by FredMcD 6 years ago

  • Solved
  • Archived

Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (read more)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Asked by sallywaz 6 years ago

Answered by FredMcD 6 years ago

  • Archived

Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (read more)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Asked by robindpan 6 years ago

Last reply by guigs 6 years ago

  • Archived

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih, I click run, appears to load but I only get the dialogue box which is blacked out.

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, t… (read more)

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, this just sits there, I can't close it, I have to go to task manager to close the program. this happens on internet explorer & firefox, I'm using Windows 7 professional.

Asked by bridgeoverriver 6 years ago

Last reply by FredMcD 6 years ago

  • Locked
  • Archived

I have got a computer but i do not no the password to get my updates my version of firefox is old someone sugested reinstall any other ideas

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071 ive tried to update always a problem … (read more)

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071


ive tried to update always a problem

Asked by alexsdad 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Allow user to update firefox

Hi, I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either. … (read more)

Hi,

I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either.

I already unblocked https://aus3.mozilla.org and ^.*mozilla.*$, but that doesn't work. From where do the updates come from? Can I get the update.xml myself?

The web filter we use is Websense Triton.

https://aus3.mozilla.org/update/3/Firefox/33.0.2/20141027150301/WINNT_x86-msvc/en-US/release/Windows_NT/update.xml this URL doesn't work.

Asked by robcuiper 6 years ago

Last reply by FredMcD 6 years ago