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  • Archived

What is stored in profile\storage\default?

Seem to be new folders popping up here since Firefox 42. What actually is being stored here? I know it is not standard cookies or history. What controls what is allowed t… (read more)

Seem to be new folders popping up here since Firefox 42. What actually is being stored here? I know it is not standard cookies or history. What controls what is allowed to store here?

profile\storage\default folder...

Thanks.

~Bob

Asked by in4m8n 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why is the keep me logged in box missing from my email sign in page. I have to re-sign in every few minutes.

When I log on to sign in for my email account there is no keep me signed in box next to the purple sign in box. So I am having to re-sign in every few minutes.

Asked by stuartfairs 1 year ago

Last reply by McCoy 1 year ago

Why does Firefox delete disk cache files at startup?

Win10 and FF75. Not at closing (this function is disabled), but at startup. This can be seen in about:cache and the size of the folder allocated for disk cache. Is any se… (read more)

Win10 and FF75. Not at closing (this function is disabled), but at startup. This can be seen in about:cache and the size of the folder allocated for disk cache. Is any setting responsible for this? Is this normal or is it something I did?

Asked by booya 2 months ago

Last reply by jscher2000 2 months ago

  • Archived

Cache will not clear

I have been unable to clear the cache for several months now - I click on 'clear cache' in Preferences, & it just reduces by 1MB. I've read this thread which has the… (read more)

I have been unable to clear the cache for several months now - I click on 'clear cache' in Preferences, & it just reduces by 1MB. I've read this thread which has the same problem - https://support.mozilla.org/en-US/questions/1114674 - but the solution here is just to click 'clear cache' twice - this does not work for me; I've clicked it twice, 3 times, 4 times - it still will not clear. Can anyone please tell me how to fix this bug? Firefox is constantly freezing and working slowly & I think the full cache may be part of this. Thanks

Asked by Seahorse8 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Why is my cached web content always at 14K?

My cached web content is always at 14K, no matter what I do. I click to "clear now", no help,,I click to override and set it to 1024 and restart Firefox and/or the compu… (read more)

My cached web content is always at 14K, no matter what I do. I click to "clear now", no help,,I click to override and set it to 1024 and restart Firefox and/or the computer,,,no help. I clear the override box, no help. Always at 14K and my web browsing is "extremely" slow taking several minutes to load pages. When playing my golf game, the video starts and stops, which makes it very hard to swing since I never know when it's going to happen. Could there be something set wrong in my "config" for Firefox?

Asked by cmitch2866 3 years ago

Last reply by jscher2000 3 years ago

How do I fix "Corrupted Content Error" in Firefox on many websites

Everytime I open sites like https://developers.google.com/maps and http://ruby-forum.com, and some other sites that I can't recall now, I get "Corrupted Content Error". T… (read more)

Everytime I open sites like https://developers.google.com/maps and http://ruby-forum.com, and some other sites that I can't recall now, I get "Corrupted Content Error". The send.firefox.com even fails to load. I have to press "ctrl + shift + r" to reload the site, but when I am redirected to the sites (say after login), I can't press ctrl + shift + r.

Removing cache and cookies didn't help. Chromium loads the sites just fine.

Asked by Sourav 4 months ago

Last reply by cor-el 3 months ago

  • Archived

Prevent Firefox from Clearing the Cache Automatically

Hi all, I'm a photographer and I've been using Firefox as my default/go-to browser for dealing with images-related things like uploading and downloading to server, access… (read more)

Hi all,

I'm a photographer and I've been using Firefox as my default/go-to browser for dealing with images-related things like uploading and downloading to server, accessing and opening photography-related sites and accounts such as Flickr Pro. I'd like to know if any of you can help me with my problem with cache.

So I've noticed that when using Firefox, oftentimes the cache is being cleared/purged automatically, for reasons I don't know yet. I'd like to know how I can keep the cache, or in other words, prevent Firefox from clearing the cache for any reason whatsoever. I really need the cache and I don't mind keeping a large or even massive cache. I'm browsing the same sites over and over again and I'd like to keep the cache instead of having to download it again everytime I browse the sites with Firefox.

The problem is I've tried things like disabling smart cache size and increasing my disk cache to 4 GB to no avail. Firefox always clears the cache automatically after certain period of time or under certain or specific condition(s). The thing is I don't know how to stop Firefox from tampering with my cache. None of my add-ons is actually tampering with the cache, nevermind clearing it.


Several settings that I've changed/modified manually:

・ browser.cache.auto_delete_cache_version: set to -1.

・ browser.cache.check_doc_frequency: set to 2.

・ browser.cache.disk.capacity: set to 4096000. I read somewhere that a Firefox users and a fellow photographer managed to increase the size to 16 GB with his Firefox 69 and is able to keep his cache until he clears it manually, but I failed to repro his steps since my Firefox always reverted back to 380 MB or something whenever I did that. He's probably using custom userChrome and/or userContent css.

All these settings are set to false: ・ browser.cache.disk.smart_size.enabled ・ browser.cache.disk.smart_size.first_run ・ browser.cache.disk.smart_size.use_old_max

・ browser.cache.memory.capacity: set to 2048000.

・ media.cache_size: sometimes I set this to 4096000 to see if it helps with anything, but most of the time it is set to its default value (unchanged).

・ browser.tabs.remote.warmup.enabled: set to false. I might accidentally added this to my 56.0.2 (and set it to false) since I don't remember tab warming being in pre-Quantum, but my 69.0.2 has this and I set it to false. There is also a thing with mouse cursor hovering over a tab making it reload the tab, but only after Firefox clear my cache.


If any of you curious about why I'm using 56.0.2, it's because I'm still using Multi Paste and Go add-on, which is a Godsend to me. It's really helpful with accessing or opening several links or images at once, oftentimes more than 30-40 images, and unfortunately the add-on is not made compatible with 69.0.2. I'm a very careful person when it comes to security and I never opened any sites with questionable or suspicious quality, just things related to work (photography) and bills (So-Net Nuro, Softbank, etc.) so please don't worry about my browsing habits or security risks. I also always disable Flash plugin.

At this point, I really have no idea how to prevent Firefox from clearing my cache. Sometimes Firefox clears my cache when I am still browsing, sometimes when I leave it idle. Sometimes I can reach over 1 GB of cache size before Firefox clears it, sometimes Firefox clears the cache when the size is still about 100-200 MB.

I always perform system maintenance manually (from updating OS to installing drivers, from setting up Adobe Photoshop and Lightroom to making backups) so I'd rather clearing my cache manually instead of letting Firefox do that for me.

Can any of you help me with my problem with cache?

I appreciate and thank for the help, advice, suggestion and assistance you could provide. I don't mind using custom userChrome or userContent as long as you don't mind guiding me with it (I never used it before).

I'm looking forward to get your help and feedback. Thank you very much.


Jun T.

p.s. while I can read English, I'm Japanese and I can't speak or write English fluently like a native speaker, so please forgive me if there's any typo or grammatical error in my explanation.

Asked by Jun 9 months ago

Last reply by Phil B. 7 months ago

  • Archived

Clear Cache History

Since updating Firefod to V58.0.2 my Cache History is no longer being cleared. My settings are shown in the atteched image. One of my startup tabs is BBC weather for my … (read more)

Since updating Firefod to V58.0.2 my Cache History is no longer being cleared. My settings are shown in the atteched image.

One of my startup tabs is BBC weather for my location. With "Clear Cache History" ticked I should be seeing today's weather, but since updating to 58.0.2 I now see yesterdays weather and I have to refresh the page each time.

Anyone else finding this problem ?

Firefox V 58.0.2 Windows 7

Asked by mikewint 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Can't connect to any website through Firefox (Connecting...), but Internet Explorer works.

I have had on and off problems with Firefox working, but up until now, restarting the computer solved the problem. Now it won't load any website for anything...it keeps c… (read more)

I have had on and off problems with Firefox working, but up until now, restarting the computer solved the problem. Now it won't load any website for anything...it keeps circulating with "Connecting...". Internet Explorer works just fine and the internet is working with all other devices, the only thing I can find that may be impacting is that the internet has no IPv6 access (I have no clue though and the box is checked). I have tried all of the advice I have found on other similar posts such as disabling the IPv6 and the Prefetch through 'about:config', I restarted the computer multiple times, unplugged the router, checked the firewall and removed and re-added Firefox, cleared the cookies and cache, reinstalled Firefox, uninstalled Chrome.

Nothing seems to be getting me any closer to having Firefox up and connecting again.

As a side note, I only have been having those on and off problems, and this current problem, while connected to my home internet--other connections have had no problems. Also, I am using Norton Antivirus which is up to date and showing no problems at present.

Any ideas on how to fix?

Asked by AnnKris 5 years ago

Last reply by guigs 5 years ago

  • Archived

When I ran a security scan using Windows Defender, it includes that some files in my Cache2 entries folder are suspicious. Could these be viruses or spyware?

When I ran a security scan using Windows Defender, it says that three files in my Cache2 entries folder are suspicious and should be sent to Microsoft for further analysi… (read more)

When I ran a security scan using Windows Defender, it says that three files in my Cache2 entries folder are suspicious and should be sent to Microsoft for further analysis. I am wondering if I should be concerned about this. Could these files be malware, spyware, or viruses? I will clear cache, but just want to make sure if the security of my system has been compromised. Thanks!

Asked by TienV 4 years ago

Last reply by James 4 years ago

  • Archived

Do I need to keep all cache for 'Faster page load times'?

The release notes forFirefox 59 read: Faster page load times by loading either from the networked cache or the cache on the user’s hard drive (Race Cache With Network) D… (read more)

The release notes forFirefox 59 read:

Faster page load times by loading either from the networked cache or the cache on the user’s hard drive (Race Cache With Network)

Does this mean that I need to keep all cache in order for pages to load faster?

Asked by LAPIII 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Can't completely clear my cookies and cache.

After going to Security and Privacy option, and then go to Cookies, I click "Clear," but there are always 92KB--and always exactly 92KB--that can't be cleared. Why does t… (read more)

After going to Security and Privacy option, and then go to Cookies, I click "Clear," but there are always 92KB--and always exactly 92KB--that can't be cleared. Why does this number never go down to zero KB?

Asked by Matt Lazarus 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why can't I delete stored data from Firefox? Keep hitting delete but it does not work.

Keeps saying there is 21mb of cached web data however often I try to clear it. Please does anyone know what it is that I can't clear? I use private browsing, adblocker… (read more)

Keeps saying there is 21mb of cached web data however often I try to clear it. Please does anyone know what it is that I can't clear? I use private browsing, adblocker, everything should clear when i close browser but it doesn't happen?

Asked by puzzling 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Just trying to clear some data and the app cache for Firefox is 1.17 gigs large...Any way to clear it through the file system?

Just trying to figure out why when I clear the Firefox app cache through the app prefrences it doesn't seem to clear the cache shown in the sc. I once found the app cache… (read more)

Just trying to figure out why when I clear the Firefox app cache through the app prefrences it doesn't seem to clear the cache shown in the sc. I once found the app cache in the file system but I forgot where to go to find it and I would like to have the space back. I would also like to know if Firefox files identify themselves under any other name than having "firefox.app". (as an example like maybe .frf?)

Asked by Jayninja114 1 year ago

Last reply by FredMcD 1 year ago