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PLEASE HELP ME PLEASE, I AM TOTALLY LOST ON THIS SUPPORT SITE

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so… (read more)

helloi i create posts trying desperately to get help but i have no idea where to navigate to them i cant seem them anywhere i find this site so confusing i am already so upset over something i am trying so desperately to understand how this works, all i want is help please somone please

Asked by info7653 1 hour ago

Last reply by Paul 54 minutes ago

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please can somone please help i am so desperate for any kind of help please

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help please can somone please… (read more)

hello i created a post hhere desperate trying to seek help i am so depressed over this i cant see my post now anywhere i am so desperate for help

please can somone please help me

Asked by info7653 1 hour ago

Last reply by Paul 55 minutes ago

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please help somone replied to a post i made and i got email but i cant find it the email has no link

https://support.mozilla.org/en-US/questions/1381526#answer-1516119 can anyone access this?????? I am so lost on this site why is this site so confusing????? Dropa @Dropa… (read more)

https://support.mozilla.org/en-US/questions/1381526#answer-1516119 can anyone access this?????? I am so lost on this site why is this site so confusing?????

Dropa @Dropa can you see this?? anyone? i am almost in tears over this at this stage all i want is h elp on a firefox issue i cant even type proeply im so angery

Asked by info7653 1 hour ago

Last reply by Paul 56 minutes ago

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how can I add content type .docx to General->Applications so I can print in yahoo preview pane

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it hand… (read more)

I want to be able to print my .docx files without saving them first. I went to General and Applications. .docx is not in the list, so I'm unable to select how it handles these files. How do I add .docx to the list of content types?

Asked by shannon_k_shaffer 3 months ago

Answered by AliceWyman 3 months ago

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Gap to the left of tabs when menu bar is hidden/unchecked

Hello, I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefo… (read more)

Hello,

I am running Firefox v101.0.1 (64-bit) on Linux (Pop!_OS, installed as a flatpak). I am using the default system theme in dark mode, though switching to the Firefox dark theme or other themes does not change anything. When I allow the Menu Bar (File, Edit, View, etc.) to be present, the browser tabs on the next line are aligned correctly, going all of the way to the left. When I uncheck the Menu Bar, however, a gap appears to the left of the tabs. I have not seen this behavior on Firefox in other environments (Debian, RHEL, Windows), and I'm wondering if there's a way I can remove that gap. I have attached screenshots showing how the tabs are aligned with and without the Menu Bar.

Thanks so much!

Asked by avram.meir 1 day ago

Answered by cor-el 16 hours ago

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Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 1 day ago

Answered by jscher2000 - Support Volunteer 15 hours ago

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Reddit displaying nothing but blank white page

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the ta… (read more)

Since I installed Firefox's latest update today Reddit (so far no other sites I frequent have the same issue) displays nothing but an empty white page. You can see the tab load, and the name of the site show up there, but nothing ever displays, not a flicker of color or anything. I've cleared cookies and site data, I've turned the tracking protections off and on, so far nothing I've tried has had any effect. I visited Reddit on another browser and it works fine, so it's clearly a Firefox issue.

Asked by Yurt Spirit 14 hours ago

Answered by Terry 14 hours ago

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Show Popup as Tab

Hello, Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the … (read more)

Hello,

Whenever I use Firefox, I end up seeing popups (necessary for school) and would like to show them as tabs so I can merge them into other windows. I have tried the solutions given in: https://support.mozilla.org/en-US/questions/1080255 and nothing seemed to work. Is there another way to make sure that popup windows cannot hide the toolbar and show tabs?

Asked by aditya.mangalampalli 1 day ago

Answered by jscher2000 - Support Volunteer 23 hours ago

  • Solved
  • Archived

Firefox 76.0 javascript window.open() parameters ignored, tool bar, etc. missing

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and… (read more)

Until several weeks ago, new windows created through Javascript with window.open() worked. We could pass the new size, and other features, e.g. menubar, toolbar, etc. and they would show up. As of v.76.0 this is no longer true. The parameters are ignored. If we use no parameters, the menubar, etc. do show, but we can't control any new window features. We have not changed our programs at all, and window.open() parameters still work correctly in Chrome, Brave, Edge, etc. How do we get Firefox to recognize the window.open() parameters (again)?

Asked by jjacobs3 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Show new window as Tab, like Google Chrome

Hi, Imaging that, firefox is open, I clicked on a button that opening new window, how I can merge this 2 window in 1, in fact I wanna have that new window as a tab. Googl… (read more)

Hi, Imaging that, firefox is open, I clicked on a button that opening new window, how I can merge this 2 window in 1, in fact I wanna have that new window as a tab.

Google Chrome have this already.

Thanks !

Asked by Mehdi 6 years ago

Answered by jscher2000 - Support Volunteer 6 years ago

  • Solved

With version 102.0, my homepage will not launch

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, … (read more)

I have been checking all the help threads and I never did see an answer that works. I set my homepage to be msn.com and now it won't come up at all. I've cleared cached, history and everything else. I've done malware searches via various programs, including Malwarebytes and nothing comes up. I tried reloading the page as my home page using the suggestion of dragging it to the home icon as well as setting it in 'settings'. I even reloaded the firefox program. I looked at about:config as suggested. I couldn't figure out where to right-click to reset it as suggested, however I did do screen shot of the current settings and nothing stands out to me. I don't seem to be having this home page problem and, as mentioned, I haven't seen an effective fix for the problem except to use Chrome as an alternative.

Do you have a fix that I missed?

Asked by HJ 1 day ago

Answered by HJ 17 hours ago

  • Solved

Suppress Autofill

I am using Ancestry.com - and Firefox keeps trying to autofill fields it has no business with or understanding of. While autofill is handy at times, it's a downright nui… (read more)

I am using Ancestry.com - and Firefox keeps trying to autofill fields it has no business with or understanding of. While autofill is handy at times, it's a downright nuisance - making my research way more tedious because I have to continually erase its autofilled data as erroneous. Is there a simple and temporary way to stop autofill?

Asked by lptemple 22 hours ago

Answered by Dropa 18 hours ago

  • Solved

Dynamic content on web pages not being rendered

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation inform… (read more)

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation information and ticketing, including Amtrak and Peter Pan Bus Lines . It is also happening with a genealogical website, FamilyTreeDNA, on pages that should be displaying family tree information. Illustrations of two pages are attached. I have been able to access the information by using Opera on this same computer and operating system, and by using the same version of Firefox installed on a different computer with different operating system. I am not sufficiently proficient with website development to know or understand what type of dynamic content is being generated by these websites, or how Firefox interprets the content. My suspicion is that some Firefox setting has been enabled or disabled, but I do not know which one it would be.

Asked by lhughes0 1 day ago

Answered by cor-el 21 hours ago

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I am logged off FF, but passwords and addons are still showing

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up. how to … (read more)

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Asked by Rick (Proton) 2 days ago

Answered by Rick (Proton) 1 day ago

  • Solved

Firefox has become very slow lately.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 2 days ago

Answered by edschijf 1 day ago

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Can't open/download PDF attached to a yahoo email.

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attach… (read more)

Hi guys. I'm on a Lenovo laptop, using Windows 11. Was NOT experiencing this issue (or any other issues) till today. That is, I've been able to download PDFs attached to Yahoo email for years, including recently (till today).

Trying to get Firefox to be DEFAULT instead of MS Edge, I changed some 'Apps associated with File Types', selecting Firefox as default for all file types that seemed appropriate, BUT, this issue then began.

Feeling I went too far, and should go step at a time, I reset All File Type settings back to default (MS recommended settings). Still can't open attached PDFs. I tried an Excel attachment and it opened fine.

Error I get is: "Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

The emails I used to recreate the error, were sending an email to myself, and attaching a PDF.

Other things I tried: I used Firefox with gmail email and the PDF attachment downloaded fine. I used MS Edge with Yahoo email and PDF attachment downloaded fine. Also, btw, CAN view a PDF attachment with Yahoo email. Just now download.

I CAN "open it in a new window" as the error suggests, than print to PDF, but don't want to live the rest of my life doing that.

Thanks in advance for any help that can be offered!!

Asked by mschrock72 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

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WHaT Just HappeneD? (Magical restart)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and r… (read more)

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and re-opening the browser, everything was back to normal! Tabs, toolbars, everything. Whew !

Is there a miniature, stripped version of Firefox that runs when some utilities update?

Duplicate. https://support.mozilla.org/en-US/questions/1381201

Asked by ERA Triano 2 days ago

  • Solved

DevEd update to 103.0b2 just made everything in the browser HUGE.

Win 10, Developer Edition 103.0b2 This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit in… (read more)

Win 10, Developer Edition 103.0b2

This update caused everything to increase in size. Tabs & toolbars are much bigger now. Toolbar and bookmarks toolbar used to fit in the window with no overflow, now both have a lot of items in overflow.

Sites that used to fit at 100% zoom now have to be reduced to 80% or 67% to fit on-screen.

Just wondering what could cause this behavior? Settings?

Note: Browser window is fully maximized and no other program on my Win10 box has this issue.

Asked by EmmEmm013 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

How to enable autosave login option

How can I enable the "ask to save logins and passwords" option? See the attachment. I do not use private mode and saving history is allowed. I can browse saved logins als… (read more)

How can I enable the "ask to save logins and passwords" option? See the attachment. I do not use private mode and saving history is allowed. I can browse saved logins also, but I want to activate automatic infill of them. Firefox 102.0 64-bit

Asked by f.tazz 1 day ago

Answered by f.tazz 1 day ago