Showing questions tagged: Show all questions

lost everything with firefox

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, hi… (read more)

my pc had friend so when i got a new one i lost all of my firefox data, how can i get all of it back so i was forced to start all over, i lost all my, bookmarks, tabs, history and saved passwords

Asked by dj_dean 5 months ago

Last reply by FredMcD 5 months ago

  • Archived

SSL_ERROR_UNRECOGNIZED_NAME_ALERT

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this? … (read more)

Firefox won't open my professor website: https://danielesirangelo.altervista.org/ and there's this error How can i fix this?

Asked by Gabriele Grillo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Remove sneakily installed saving option of download

Hi guys, I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it. I check… (read more)

Hi guys,

I don't know when and how exactly this thing was added to my firefox behind my back, I don't like it, I don't like Baidu Pan either but I have to use it.

I checked the extensions and add-ons, nothing suspicious was found.

Can you please help me remove it?

Asked by 865285807 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

IDM Extension Failure

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not wo… (read more)

Several days ago (approximately 12-3-20) my Internet Download Manager add-on stopped working. Removing it and reinstalling it by using a link provided by IDM does not work. It will work only if I open the webpage where I intend to download (e.g.--YouTube) BEFORE I reinstall the add-on and only for as long as that page remains open. Closing the page and then reopening it somehow deactivates IDM, as it will no longer link to the video I want to download. Have tried everything i can think of to solve this, including deactivating all other add-ons and by uninstalling and reinstalling the IDM program itself. I also unchecked the "block popup windows" management tool within Firefox itself. Anyone have any ideas what is happening? Initially, I also received the error message added below, but as far as i can tell, none of my other programs are set to block IDM. The error message no longer appears.

Asked by shadowfaxblue 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TCM… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate 11 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Secure connection failed and Firefox did not connect

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect Please avoid sending links with tons of … (read more)

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

Asked by jagliano 1 year ago

Last reply by maisie27 1 year ago

  • Archived

I got an error code 'Termination Reason: Namespace CODESIGNING, Code 0x1'

Hello, So This early morning, after a few hours of use. these things happened: 1. i couldnt close a tab while im in that tab at the same time, i have to be at another t… (read more)

Hello,

So This early morning, after a few hours of use. these things happened: 

1. i couldnt close a tab while im in that tab at the same time, i have to be at another tab while right clicking the tab i cant to open. this happened only on non-private window (it works on private window i had). i restarted fire fox. done fixed. 2. then a few minutes after i shut down my laptop. i coulndnt open it, getting error code: error Code: 0x00000000 i deleted and reinstalled firefox and here i am.

I'm wondering if anyone can explain what happened, why and how i could prevent for the future.


Thank you.

Asked by pizzaslice 12 months ago

Last reply by cor-el 12 months ago

  • Archived

moz-extension://a0a79c3b-b870-4319-b5dd-b9a52dd7a691/homePageRedirect.html

what is this ?? how do i fix it ? I am 80 years old and a point and click kind of guy !! I get a blank page with it !! moz-extension://a0a79c3b-b870-4319-b5dd-b9a52dd7a69… (read more)

what is this ?? how do i fix it ? I am 80 years old and a point and click kind of guy !! I get a blank page with it !!

moz-extension://a0a79c3b-b870-4319-b5dd-b9a52dd7a691/homePageRedirect.html

Asked by bmaup 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Private windows

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows… (read more)

Just upgraded to latest version for windows 10. Accidentally checked the box that says to Run in private windows. Now Firefox will only open websites in Private Windows. How do I fix this issue?

Asked by thomas_lewis713 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Resetting Firefox

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox. I am re… (read more)

Recently I was having trouble using Firefox with my web based Outlook email and asked Microsoft for support. In their reply they recommended that I reset Firefox.

I am reluctant to do so as I don't want to lose all my add ons which have accumulated over time as I am not sure about how to get them back if I lose them with a reset.

Is there a way to reset Firefox but keep my add ons etc?

I would appreciate your advice and thank you in anticipation.

Anthony

Asked by avwood 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

HI, After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but… (read more)

HI,

After updating to the latest version on 1/11/22, many websites now will not load and display the error below. For some reason the google search homepage loads up, but after a search it will display the error.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer was not expecting a handshake message it received.

Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by castiz79 8 months ago

Last reply by cor-el 7 months ago

  • Archived

Firefox crash consistently

Hello, For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. I… (read more)

Hello,

For a few weeks now, I have a lot of crash when using firefox (I'm on windows 10). Not the whole application is crashing, just the current tab that I'm browsing. It said that a random error occured and offer me to reload the tab. It then works but crash again a few moment later (irregular). I tried to update my drivers, to uninstall and reinstall firefox (even did a full wipe of the app and its files before installing again), I tried some old firefox versions but I always have the same issue.

When I check the event viewer I have these kind of error for firefox.exe : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: xul.dll, version: 96.0.3.8061, time stamp: 0x61f17d85 Exception code: 0xc0000005 Fault offset: 0x0000000001e75563 Faulting process id: 0x1a84 Faulting application start time: 0x01d81552ce22efba Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: 6154e84a-b617-4067-a5f6-b49760fffb03 Faulting package full name: Faulting package-relative application ID:


Also : Faulting application name: firefox.exe, version: 96.0.3.8061, time stamp: 0x61f17d54 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000023b9195c61f0 Faulting process id: 0x530 Faulting application start time: 0x01d815a90b9d30db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 8eb2ef4f-ee3e-4e92-b25b-37f1e1c6eec0 Faulting package full name: Faulting package-relative application ID:


Any idea on how to solve my problem please ?

Thanks in advance

Asked by queroladrien 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox crashes

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely diffe… (read more)

Firefox periodically crashes several times a day over the past few months. The last few days, Firefox began to crash almost every time when i try to open absolutely different web sites. All other software i use and other browsers don't crash at all.

Asked by vlad7799199 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Crashes Every Time When Opened

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much. AdapterDeviceID: 0x1616 AdapterDriverVersio… (read more)

Hi. For the past few days, Firefox crashes every time it is opened. Please advise how I resolve this issue. Thanks very much.


AdapterDeviceID: 0x1616 AdapterDriverVersion: 20.19.15.4549 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 Add-ons: doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:19.0.0,default-theme%40mozilla.org:1.1,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1 AvailablePageFile: 6019948544 AvailablePhysicalMemory: 1241309184 AvailableVirtualMemory: 138531290202112 BIOS_Manufacturer: Insyde BreakpadReserveAddress: 2295517675520 BreakpadReserveSize: 83886080 BuildID: 20210222142601 CPUMicrocodeVersion: 0x2b ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1614172847 DOMIPCEnabled: 1 ExperimentalFeatures: browser.startup.homepage.abouthome_cache.enabled,network.cookie.sameSite.laxByDefault,network.cookie.sameSite.noneRequiresSecure,network.cookie.sameSite.schemeful,layout.css.constructable-stylesheets.enabled,layout.css.focus-visible.enabled,layout.css.grid-template-masonry-value.enabled,devtools.inspector.color-scheme-simulation.enabled,devtools.inspector.compatibility.enabled,devtools.webconsole.input.context,devtools.debugger.features.windowless-service-workers,fission.autostart,network.http.http3.enabled,image.avif.enabled,media.videocontrols.picture-in-picture.allow-multiple,print.tab_modal.enabled,dom.input_events.beforeinput.enabled,dom.forms.inputmode,network.preload,dom.webgpu.enabled,privacy.webrtc.globalMuteToggles FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 2 GPUProcessStatus: Destroyed GraphicsCriticalError: |[0]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[1]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.502) |[2][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[3][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=235.662) |[4][GFX1-]: GPU process disabled after 2 attempts (t=456.282) |[5]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[6]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[7][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[8][GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[9]CP+[GFX1-]: Receive IPC close with reason=AbnormalShutdown (t=456.282) |[10][GFX1-]: Compositors might be mixed (5,1) (t=456.442) InstallTime: 1614171546 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"Microsoft Windows":["DWrite.dll","kernel32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll"]} Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 504 StartupCrash: 0 StartupTime: 1614172771 SystemMemoryUsePercentage: 70 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210222142601","version":"86.0","vendor":"Mozilla","displayVersion":"86.0","platformVersion":"86.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4011,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":61,"stepping":4,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":1995,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2020,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-MY","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":1379},"hdd":{"binary":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"profile":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"},"system":{"model":"HGST HTS545050A7E680","revision":"GR2OA350","type":"HDD"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 5500","vendorID":"0x8086","deviceID":"0x1616","subsysID":"00000000","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"20.19.15.4549","driverDate":"11-10-2016","GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","hwCompositing":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"gpuProcess":{"status":"failed"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_DISABLED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"unused"},"omtp":{"status":"available"},"advancedLayers":{"status":"blocked:FEATURE_BLOCKED_BY_WEBRENDER_USAGE"},"d3d11":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE"},"d2d":{"status":"blocked:GPU_PROCESS_FALLBACK_TO_SOFTWARE","version":"1.1"}}},"appleModelId":null,"sec":{"antivirus":["Avira Antivirus"],"antispyware":null,"firewall":["COMODO Firewall","Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-MY","en-US"],"regionalPrefsLocales":["en-MY"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"MY","browser.search.widget.inNavBar":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.bing.com","ua":"edge","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18682,"firstUseDate":18682},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680},"webcompat@mozilla.org":{"version":"19.0.0","scope":1,"type":"extension","updateDay":18680,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18680}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.1","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18682,"updateDay":18682},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1683348-rollout-tab-modal-print-ui-roll-out-release-84-85":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2530f6bf-b7ac-45ba-81a8-cf4cf648f427"},"bug-1691496-pref-activity-stream-pocket-new-tab-logged-out-save-on-release-86-86":{"branch":"variant_c","type":"normandy-exp","enrollmentId":"ec36a765-bd09-4bce-a8d5-5a3f11d2d336"}}} ThreadIdNameMapping: 11076:"IPC I/O Parent",1756:"Timer",12032:"Link Monitor #1",11280:"Socket Thread",11720:"Permission",10164:"JS Watchdog",10916:"JS Helper",8632:"JS Helper",6048:"JS Helper",7796:"JS Helper",12260:"IPC Launch",7140:"WindowsVsyncThread",6028:"Compositor",10996:"ImageIO",10404:"IPDL Background",7312:"TRR Background",2336:"Cache2 I/O",8656:"Cookie",3888:"Worker Launcher",12124:"DOM Worker",8060:"QuotaManager IO",10848:"IndexedDB #1",5404:"StyleThread#1",8200:"StyleThread#0",9064:"StyleThread#2",4696:"ImageBridgeChld",10464:"GMPThread",8536:"ProcessHangMon",7716:"TaskController Thread #0",9404:"TaskController Thread #1",8996:"TaskController Thread #2",10780:"Untrusted Modules",8124:"BackgroundThreadPool #2",11904:"ProxyResolution",6300:"Cache I/O",2972:"BgIOThreadPool #1",8688:"DNS Resolver #1",11156:"DNS Resolver #2",3860:"HTML5 Parser",11408:"mozStorage #1",7808:"DNS Resolver #3",932:"mozStorage #2",11112:"mozStorage #3",11104:"DOM Worker",2936:"localStorage DB",7712:"localStorage DB",2212:"SSL Cert #1",6484:"StreamTrans #5",11244:"URL Classifier",11296:"StreamTrans #6",10928:"COM MTA",7344:"IndexedDB #6",228:"StreamTrans #7",9732:"mozStorage #4",11776:"DOM Worker",5988:"StreamTrans #8",12152:"SaveScripts",12072:"PlayEventSound", Throttleable: 1 TotalPageFile: 9574559744 TotalPhysicalMemory: 4205850624 TotalVirtualMemory: 140737488224256 URL: about:crashes UptimeTS: 754.25227 Vendor: Mozilla Version: 86.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by avxtp 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Some sites won't load

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be rea… (read more)

Several sites I use (Yahoo, American Thinker) and occasionally other random sites won't load when I use your Add-Ons Privacy Badger, and Ublock. I get server can't be reached errors. I use ESET as my security app. Suggestions?

Asked by kuma1947 8 months ago

Last reply by FredMcD 7 months ago

Gmail does no work properly with Firefox browser

I note that there are 399 posts referring to this problem. The problem has existed on my PC for about 4-5 months.. DELL support has checked my computer, we have cleared … (read more)

I note that there are 399 posts referring to this problem. The problem has existed on my PC for about 4-5 months.. DELL support has checked my computer, we have cleared cache and browser and tweaked other controls but nothing helps. I have no problem using Google Chrome. If so may people are having the same problem surely Firefox should be making an effort to fix the bug??!! Just drafted a reply to you from Firefox site but as frequently happens message appeared -

 Something about oops and an error message. When it occurs drafts do not save and messages do not transmit.

Sorry the screen print will not copy across.


I use Firefox as my main browser and it is inconvenient to have to swap between Firefox and Chrome

Can Firefox please fix this problem?

thank you mlmg

Asked by melblm2 5 months ago

Last reply by Dropa 5 months ago

  • Archived

Cannot sign in to my PayPal account (SSL_ERROR_ACCESS_DENIED_ALERT)

Hi All, From December 24th I have been unable to sign in to PayPal from Firefox. The error message (see the attached screen shot) is apparently something about exchanging… (read more)

Hi All,

From December 24th I have been unable to sign in to PayPal from Firefox. The error message (see the attached screen shot) is apparently something about exchanging certificates with Google, and includes the error code

SSL_ERROR_ACCESS_DENIED_ALERT

At first I suspected that my security SW (F-Secure SAFE) played a role, but that is not the case for I can sign in to PayPal from Edge. Anyway, my searching with that buzzword suggests that the problem is related to Firefox.

I absolutely don't want to switch to another browser, but I also need PayPal at various sites I frequent.

Searching pointed me to this query but renaming the file SiteSecurityServiceState.txt did not help. Nor did the other suggestion of making FF "forget" PayPal (or Google) from within the History.

Asked by Jyrki 1 year ago

Last reply by knowledge is like power 1 year ago

  • Archived

Interface language changes to languages I cannot read

The browser's interface language, including links, menus, ads etc., changes without warning into languages I don't know. Sometimes the whole screen is in one language, at… (read more)

The browser's interface language, including links, menus, ads etc., changes without warning into languages I don't know. Sometimes the whole screen is in one language, at other times, several languages are on the same page. Even after re-selecting the preferred language, the problem persists.

Asked by jeilon 1 year ago

Last reply by FredMcD 8 months ago

  • Archived

Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (read more)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Asked by fzharris 1 year ago

Last reply by cor-el 1 year ago