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Web pages load slowly.

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably … (read more)

Web pages are loading painfully slowly, 11-34 seconds, some never load before timing out. Other browser (Edge) is loading pages quickly. Internet connection reasonably fast (35.7 Mbps). I tried the following:

  - Safe Mode, no change.
  - Refreshed Firefox, no change.
  - Disabled Antivirus and Firewall, no change.
  - Disabled Network Proxy, no change.
  - Content Process Limit set at 8.
  - Firefox is using 550 MB of memory (out of 10.2 GB)

There are instances when Firefox does load pages quickly, but they are increasingly infrequent and not predictable.

Asked by moldyfly 2 years ago

Answered by cor-el 2 years ago

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uTorrent does not start from Firefox

Does anyone have experience with this phenomenon: When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second on… (read more)

Does anyone have experience with this phenomenon:

When you click on a torrent link on a page opened in Firefox 83 (and above), the first window pops up, but the second one (in which uTorrent would come) is no longer. Nothing happens. Specifically, the entry is C: \ ProgramData \ Microsoft \ Windows \ WER \ ReportArchive \ AppCrash_uTorrent.exe....

If I revert to Firefox 82 or 78.6esr, the error will not occur.

If I choose not to download uTorrent but to download the torrent file, it works fine with all versions of Firefox.

Asked by gombszem 1 year ago

Answered by FredMcD 10 months ago

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Viewing google Gmail causes crash during page load

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar. I have tried resetting, using a private window, and runn… (read more)

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

Asked by milohax 10 months ago

Answered by FredMcD 10 months ago

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Firefox crashes when I minimize window being presented in Google Meet. How do I fix/prevent this from happening?

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being … (read more)

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being presented, just fine, 4) If I *minimize* the window being presented, the tab crashes. 5) the problem does not occur if I present the entire screen, rather it has to do with the window being presented becoming minimized.

Win10/drivers/Firefox all up to date - problem persists even in Firefox's Safe Mode.

Asked by DCV 1 year ago

Answered by DCV 1 year ago

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Firefox 82.0.3 update: All my Bookmarks and Tabs gone

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I notice… (read more)

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

Asked by gulfbeach47 1 year ago

Answered by gulfbeach47 1 year ago

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Firefox Will Not Load, Crashes Before Opening Even in Safe Mode

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly … (read more)

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by Jhcbiinoc 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox on Mac M1 now using ungodly amount of RAM

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding… (read more)

Firefox RAM usage on M1 Mac has dramatically increased. Unfortunately, b/c the memory usage is in firefox parent process, I can't simply terminate a process corresponding to a "tab", meaning I have no choice but to restart Firefox (closing & reopening all tabs) every hour or so of usage.

This is a new issue from a long-time firefox user (on multiple operating systems). It happened after I upgraded the Mac to "Monterey", which may or may not be coincidence.

Asked by Garrett 2 months ago

Answered by JustinRez 2 months ago

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What is this: <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> FF looks for PWs?

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></s… (read more)

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></script> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>了解 Mozilla — Mozilla</title> <meta name="description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="og:type" content="website"> <meta property="og:site_name" content="Mozilla"> <meta property="og:locale" content="zh_TW"> <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> <meta property="og:image" content="https://www.mozilla.org/media/img/mozorg/mozilla-256.4720741d4108.jpg"> <meta property="og:title" content="了解 Mozilla"> <meta property="og:description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="fb:page_id" content="262134952380"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@mozilla"> <meta name="twitter:domain" content="mozilla.org"> <meta name="twitter:app:name:googleplay" content="Firefox"> <meta name="twitter:app:id:googleplay" content="org.mozilla.firefox"> <meta name="twitter:app:name:iphone" content="Firefox"> <meta name="twitter:app:id:iphone" content="989804926"> <meta name="twitter:app:name:ipad" content="Firefox"> <meta name="twitter:app:id:ipad" content="989804926"> <link rel="apple-touch-icon" type="image/png" sizes="180x180" href="https://www.mozilla.org/media/img/favicons/mozilla/apple-touch-icon.8cbe9c835c00.png"> <link rel="icon" type="image/png" sizes="196x196" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon-196x196.2af054fea211.png"> <link rel="shortcut icon" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon.d25d81d39065.ico"> <link rel="canonical" href="https://www.mozilla.org/zh-TW/about/"> <link rel="alternate" hreflang="x-default" href="https://www.mozilla.org/en-US/about/"> <link rel="alternate" hreflang="be" href="https://www.mozilla.org/be/about/" title="Беларуская"> <link rel="alternate" hreflang="bs" href="https://www.mozilla.org/bs/about/" title="Bosanski"> <link rel="alternate" hreflang="cs" href="https://www.mozilla.org/cs/about/" title="Čeština"> <link rel="alternate" hreflang="cy" href="https://www.mozilla.org/cy/about/" title="Cymraeg"> <link rel="alternate" hreflang="da" href="https://www.mozilla.org/da/about/" title="Dansk"> <link rel="alternate" hreflang="de" href="https://www.mozilla.org/de/about/" title="Deutsch"> <link rel="alternate" hreflang="el" href="https://www.mozilla.org/el/about/" title="Ελληνικά"> <link rel="alternate" hreflang="en-CA" href="https://www.mozilla.org/en-CA/about/" title="English (Canadian)"> <link rel="alternate" hreflang="en-GB" href="https://www.mozilla.org/en-GB/about/" title="English (British)"> <link rel="alternate" hreflang="en" href="https://www.mozilla.org/en-US/about/" title="English"> <link rel="alternate" hreflang="en-US" href="https://www.mozilla.org/en-US/about/" title="English (USA)"> <link rel="alternate" hreflang="es-AR" href="https://www.mozilla.org/es-AR/about/" title="Español (de Argentina)"> <link rel="alternate" hreflang="es-CL" href="https://www.mozilla.org/es-CL/about/" title="Español (de Chile)"> <link rel="alternate" hreflang="es" href="https://www.mozilla.org/es-ES/about/" title="Español"> <link rel="alternate" hreflang="es-ES" href="https://www.mozilla.org/es-ES/about/" title="Español (de España)"> <link rel="alternate" hreflang="es-MX" href="https://www.mozilla.org/es-MX/about/" title="Español (de México)"> <link rel="alternate" hreflang="eu" href="https://www.mozilla.org/eu/about/" title="Euskara"> <link rel="alternate" hreflang="fr" href="https://www.mozilla.org/fr/about/" title="Français"> <link rel="alternate" hreflang="fy" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="fy-NL" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="gn" href="https://www.mozilla.org/gn/about/" title="Avañe'ẽ"> <link rel="alternate" hreflang="hu" href="https://www.mozilla.org/hu/about/" title="magyar"> <link rel="alternate" hreflang="ia" href="https://www.mozilla.org/ia/about/" title="Interlingua"> <link rel="alternate" hreflang="id" href="https://www.mozilla.org/id/about/" title="Bahasa Indonesia"> <link rel="alternate" hreflang="it" href="https://www.mozilla.org/it/about/" title="Italiano"> <link rel="alternate" hreflang="ka" href="https://www.mozilla.org/ka/about/" title="ქართული"> <link rel="alternate" hreflang="lt" href="https://www.mozilla.org/lt/about/" title="Lietuvių"> <link rel="alternate" hreflang="nb-NO" href="https://www.mozilla.org/nb-NO/about/" title="Norsk bokmål"> <link rel="alternate" hreflang="nl" href="https://www.mozilla.org/nl/about/" title="Nederlands"> <link rel="alternate" hreflang="nn-NO" href="https://www.mozilla.org/nn-NO/about/" title="Norsk nynorsk"> <link rel="alternate" hreflang="pl" href="https://www.mozilla.org/pl/about/" title="Polski"> <link rel="alternate" hreflang="pt-BR" href="https://www.mozilla.org/pt-BR/about/" title="Português (do Brasil)"> <link rel="alternate" hreflang="pt" href="https://www.mozilla.org/pt-PT/about/" title="Português"> <link rel="alternate" hreflang="pt-PT" href="https://www.mozilla.org/pt-PT/about/" title="Português (Europeu)"> <link rel="alternate" hreflang="rm" href="https://www.mozilla.org/rm/about/" title="rumantsch"> <link rel="alternate" hreflang="ro" href="https://www.mozilla.org/ro/about/" title="Română"> <link rel="alternate" hreflang="ru" href="https://www.mozilla.org/ru/about/" title="Русский"> <link rel="alternate" hreflang="sk" href="https://www.mozilla.org/sk/about/" title="slovenčina"> <link rel="alternate" hreflang="sl" href="https://www.mozilla.org/sl/about/" title="Slovenščina"> <link rel="alternate" hreflang="sq" href="https://www.mozilla.org/sq/about/" title="Shqip"> <link rel="alternate" hreflang="sr" href="https://www.mozilla.org/sr/about/" title="Српски"> <link rel="alternate" hreflang="sv" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="sv-SE" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="tr" href="https://www.mozilla.org/tr/about/" title="Türkçe"> <link rel="alternate" hreflang="uk" href="https://www.mozilla.org/uk/about/" title="Українська"> <link rel="alternate" hreflang="vi" href="https://www.mozilla.org/vi/about/" title="Tiếng Việt"> <link rel="alternate" hreflang="zh" href="https://www.mozilla.org/zh-CN/about/" title="中文"> <link rel="alternate" hreflang="zh-CN" href="https://www.mozilla.org/zh-CN/about/" title="中文 (简体)"> <link rel="alternate" hreflang="zh-TW" href="https://www.mozilla.org/zh-TW/about/" title="正體中文 (繁體)"> <link rel="stylesheet" media="screen,projection,tv" href="https://www.mozilla.org/media/css/l10n/zh-TW/intl.5ca4d5c6b3f5.css"> <link href="https://www.mozilla.org/media/css/BUNDLES/protocol-core.9e72b5c2515e.css" rel="stylesheet" type="text/css"> <link href="https://www.mozilla.org/media/css/BUNDLES/about.a17e2dfef87d.css" rel="stylesheet" type="text/css">

Asked by Jan Christian Anker 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Secure bank site log-in fais

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online ban… (read more)

I try to access my bank website and when I log in the tab says "Something went wrong" and the page tells me Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. This started on April 1, 2021 Running Firefox v87.0 (64) on Win 10. All apps are current. Tried resetting Firefox, and clearing cache which didn't work. I can sign-in using Edge. Thanks

Asked by rshessel 9 months ago

Answered by rshessel 9 months ago

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  • Archived

firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 9 months ago

Answered by mohammad ghaznavi 9 months ago

  • Solved
  • Archived

Firefox 90 crashes randomly with no reports, bookmars are not accessible

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible vi… (read more)

Ubuntu 21.04 latest firefox 90. Firefox crashes randomly or each by clicking right mouse button in Bookmarks Menu button any folder/url. Also bookmarks are not visible via the Bookmarks Menu button. about:crashes is Empty

Asked by Andy 6 months ago

Answered by FredMcD 6 months ago

  • Solved
  • Archived

Firefox 74.0 and 73.0 constantly crash and freeze (linked to Windows update 1909?)

Firefox 74.0 keeps crashing and freezing on Windows 10 update 1909. I have uninstalled all extensions, didn't help. I uninstalled Firefox (deleted all files in Program Fi… (read more)

Firefox 74.0 keeps crashing and freezing on Windows 10 update 1909. I have uninstalled all extensions, didn't help. I uninstalled Firefox (deleted all files in Program Files, deleted the Mozills folder in Appdata). I tried minimizing ram usage by limiting the number of Firefox processes running from 5 to 2). Didn't help. Firefox also didn't save or send any crash reports, the latest reports were from 17.03.2020.

Okay, I just installed an older version of Firefox, 73.0 and as soon as the browser launched, it froze and crashed. So I think it is safe to say it is caused by the latest Windows update 1909.

Asked by YuCrashFirefox? 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (read more)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by Bis Matrimony 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

No menu, bookmarks, address bar or add-on icons.

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the tas… (read more)

Instead, I have a plain white background image. Right clicking on it gives me desktop menu options. To close the web browser, I have to right click the program in the taskbar. This is also not just firefox. Chrome and Edge are doing the same thing. Edge has 0 add ons, Chrome and Firefox have the same add ons. My firefox version is 88.0.1, I'm running Windows 10 up to date, I have a high speed internet connection. This issue started maybe 3 days ago. I tried bringing it up in safe mode (troubleshoot mode) and still didn't have any of my normal buttons (close, minimize, maximize).

I can temporarily fix the issue, if I hit the F11 (full screen), the screen will jump, at first no change (it would be entering full screen when I hit it first), hitting it again (exit full screen) will bring back my normal window, complete with add-ons, all buttons and even my background image.

I'm attaching a screenshot. I'm really at a loss on this one. Any help would be appreciated.

Dave

Asked by Dave254 8 months ago

Answered by Dave254 8 months ago

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  • Archived

Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (read more)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

Asked by UKLarry 6 months ago

Answered by UKLarry 5 months ago

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  • Archived

no history ===> add-ons don't work anymore (Firefox 75.0)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug? Pr… (read more)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug?

Previously, Firefox had the option of clearing history on exit while the add-ons were still working, which I think is a much better option! (Or is this option still available? I can not find him.)

Asked by Aventurijn 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

passwords lost after every update since firefox 74.0

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I wa… (read more)

after the ubuntu 18.04.4 firefox update to 74.0 my passwords seams totally lost. No ask for my master password as I visited a login site. Going to menue passwords, I was asked for my master password, and after entering, my password storage was empty. After a very long time, it seamed as my passwords are back again, but they where not complete, only 271 where back. On an very old system, from which I had transferred the firefox profile to the system now in use, I had had 413 passwords and I had had to create a lot more since this clone. After update to 74.0.1 again, at first passwords where completely lost and now again, lots of them where missing. What was astonishing was, on the old system key4.db is 294912 Byte (and no logins.json), now key4.db is 720896 B (logins.json 141519 B) but for sure lacking lot of information!

Asked by 0771 1 year ago

Answered by FredMcD 1 year ago