Blue screen crash

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed th… (read more)

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

Asked by tim.skene1 5 days ago

Last reply by tim.skene1 5 days ago

Tab bar has different look

I don't now what happened but my tab bar has a different look to it now. Possible a Firefox update changed the look of my tab bar, but nonetheless, it is now harder to se… (read more)

I don't now what happened but my tab bar has a different look to it now. Possible a Firefox update changed the look of my tab bar, but nonetheless, it is now harder to see the tab bar. It seems to have a more transparency look to it making it harder to see the tabs. How do I change the tab bar look to what it used to look like, which was easier to see? Can someone help? Thank you.

Asked by sciencemagic 6 days ago

Last reply by sciencemagic 6 days ago

Linux becomes sometimes completely unresponsive when browsing the web with Firefox

Hi everyone! When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and w… (read more)

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

Asked by brancalessio 1 week ago

Last reply by brancalessio 5 days ago

I would like to create a pop-up blocker exception for a local temporary file

Hi, I would like to create a pop-up blocker exception for a local temporary file like: file:///C:/Users/username/AppData/Local/Temp/DisplayURLs3227552811823012098.html My… (read more)

Hi,

I would like to create a pop-up blocker exception for a local temporary file like: file:///C:/Users/username/AppData/Local/Temp/DisplayURLs3227552811823012098.html

My firewall management tool generates a local report file, automatically opened by Firefox, but I can't add an exception like: "file:///C:" or "file:///C:/Users/username/AppData/Local/Temp/*"; it just does not work.

Thanks, Tom

Asked by macfreak69 5 days ago

The new version, 89.0.1, has removed the contrast and separation of the tabs, making it hard to read now. Why?

I don't mean to be rude, but if you could get the decision-makers who authorize drastic changes to the appearance of the browser when a new release comes out to just stop… (read more)

I don't mean to be rude, but if you could get the decision-makers who authorize drastic changes to the appearance of the browser when a new release comes out to just stop "fixing" things that aren't broken, that would certainly satisfy me. I'm not picky about color schemes and "themes", but now the browser is difficult to read, and it wasn't before. I need to know how to restore the appearance of my browser to be the same as in the previous version, or I'll finally have to quit Firefox after all these years and switch to a different one. I don't want to have to do that, but I don't think I can manage to deal with this new hard-to-read low-contrast version. I'm sure someone thought this design looked "cool", and was therefore an improvement. I don't want to stifle anyone's creativity, but the browser I use has to be easier to read. Maybe the next release will offer a choice between the "look and feel" of the previous version versus this one. Thanks for considering my problem (and it is a problem for me), and I'll keep my fingers crossed.

Asked by uhbc300 1 day ago

Firefox selects wrong typeface weight

Recently Firefox (both regular and dev edition) started showing monospace fonts in SF Mono Heavy variant. I use macOS 11.4 and Firefox Developer 90.0b6 but it happens wit… (read more)

Recently Firefox (both regular and dev edition) started showing monospace fonts in SF Mono Heavy variant. I use macOS 11.4 and Firefox Developer 90.0b6 but it happens with Firefox 89.0 as well, even in Troubleshooting Mode.

Below is a screenshot of a GitHub page. The same page rendered in Safari or Chrome on the same device show normal variant of SF Mono. Notice that the code on the page is rendered in heavy weight.

Running inspector mode shows that Firefox selects SF Mono Heavy even though regular variant is clearly present in the system.

I have tried disabling hardware acceleration and webgl. Are there any other ways to troubleshoot and fix the bug?

Asked by Michael 6 days ago

I recently bought a new laptop and I have firefox sync enabled.

I am using an offline web page as my default firefox home page and all was going well until I enabled sync. Now when I boot up firefox two things happen. It changes the a… (read more)

I am using an offline web page as my default firefox home page and all was going well until I enabled sync. Now when I boot up firefox two things happen. It changes the address for my home page file to a folder NOT on this computer (the desk top) and won't retain the address I need for that folder.

I have just tried editing the bookmark for page. At the moment it seems to be working but I think sync is causing this issue and wonder if there is a fix for it?

Thank you.

Asked by Rosaliy Lynne 6 days ago

Last reply by Rosaliy Lynne 6 days ago

Back button on mouse enables autoscrolling

This is only a Firefox problem, and I am able to use my back button normally in other browsers. When I click back on my mouse after I am done reading a page, rather than … (read more)

This is only a Firefox problem, and I am able to use my back button normally in other browsers.

When I click back on my mouse after I am done reading a page, rather than going back a page it just assumes that I want to autoscroll, and allows to me scroll up and down the page rather than go back. How can I fix this? Most current version of Firefox on macOS.

This also is affecting the forward button on the mouse as well, it also goes to autoscroll. Scroll wheel click functions as normal (autoscrolling).

What can I do?

Asked by ratchetryan 6 days ago

[Firefox v89.0 64bit] Screen reader stops working with Firefox whenever Firefox is closed and reopened

Hello! I've been using Firefox with a screen reader for a few months now because I recently had issues arise with my vision and needed to get one. I use NVDA, which is a … (read more)

Hello!

I've been using Firefox with a screen reader for a few months now because I recently had issues arise with my vision and needed to get one. I use NVDA, which is a free screen reader, and before the update to version 89.0, it worked flawlessly, but the new update has created a unique issue that I haven't found a fix for.

Say hypothetically that I am using Firefox and my screen reader is working fine with it. If I close Firefox and then re-open it, all webpages, including the new tab page, can no longer be read by my screen reader. All it will speak is the tab title or the word "unknown" whenever focusing on the webpage. This also happens when the computer is first turned on. The only way I can temporarily fix the issue is by reinstalling Firefox via the latest installer I've gotten from Mozilla's site, and once the installer itself opens Firefox, it works again. If I close the program or restart my computer, I need to run the installer again to fix the issue.

This isn't too big of a deal for me, since it doesn't take long to run the installer and Firefox is reliable after that, but I could see this being a bigger issue for other people with vision issues if they aren't aware of the installer fix. Does anyone know of a solution for this problem? I know it's a rather specific issue that doesn't apply to a majority of Firefox users, but this is a notable accessibility issue that I wanted to bring up since there doesn't seem to be a permanent solution to the issue in version 89.0 of Firefox and nobody else has seemed to have reported the issue as of when I'm writing this.

Additionally, if this helps, my current installation of NVDA is marked at version 2020.4. If any more specific information is needed, please let me know and I will try to provide it as quickly as I can. I also don't know if this is necessarily an issue of Firefox needing to fix support with NVDA or if NVDA is the one I should be contacting about this, but just since I'm getting this odd behavior only when closing and re-opening Firefox, I wanted to ask here first.

Thank you!

Asked by parkman202 6 days ago

[SOLVED!] Firefox 89 Update: Can't Select Text, Drag Image, Use Scrollbar - EVERYTHING Drags Entire Window

[OK, I figured this out, but cannot delete this question, only edit it, so I've marked it as solved, and will add the solution below this initial question. Basically, it … (read more)

[OK, I figured this out, but cannot delete this question, only edit it, so I've marked it as solved, and will add the solution below this initial question. Basically, it was due to my eternal battle with Mozilla's tabs bar placement, and the code I used to solve it]

Hi. After upgrading FF to 89 last night, besides the usual battle with Mozilla's insistence on moving the tabs to the very top, I've come across something that's quite serious, and rendering FF unusable: whenever I try to select some text, like on a page or in the Google search bar, the text cursor suddenly becomes the move cursor, and the entire window is dragged. The same is true when I try to drag an image directly into a folder. Also, forget trying to navigate a page by dragging the scrollbar - that initiates a drag of FF to another desktop (scrollbars within pages, like the one at the right of this text box I'm in, just try to drag FF up or down). So this is like holding Alt in Linux to click and drag the whole window in focus, and it's not something I asked for. The only thing I've been able to fix is dragging by clicking on an empty area of the menubar, navigation bar and bookmarks toolbar, with the following code in userChrome.css:

"#navigator-toolbox {

 -moz-window-dragging: no-drag !important;

}"

(That first line apparently was supposed to disable dragging in all areas, including the title bar, but it only worked for all the toolbars below the title bar, but I'm OK with being able to drag the window by the title bar).

I can still drag to select text in the address box, and the Search box next to it, and I can still drag tabs to reorder them, but trying to select text on pages is impossible. The only way I can sometimes select text, depending where I am (like in this text box) is to start the drag, let go of the mouse button to stop the drag of the window, and move the cursor till all the text I want selected is highlighted, and either hit Del to delete it, Ctrl+C to copy it, or type over it (I cannot, for example, stop selecting and go click the Bold button above, etc).

I can confirm that going into Troubleshoot Mode "fixes" this issue, but without my extensions - and with tabs way up the top (WHY???) - I can't use FF, I'm afraid. Now I'm guessing it's some code in userChrome.css that FF89 doesn't like, rather than an extension, and that bit of code I found at least stopped the dragging of FF by elements above the web page, besides the title bar (but those are unimportant), so if someone knows the code I can add that will fix this major nuisance, or option in about:config I can change, please let me know. Many thanks in advance for your help.

[THE SOLUTION: it seems the fix to the tabs bar issue - which after the upgrade to FF89 wasn't up the top again, but at the bottom of the entire window, invisible, and unclickable - meant there was some duplicated or conflicting code from a previous edit, though it was never an issue before this. I edited the "TabsToolbar" section of userChrome.css with new code that put the tabs back below all the bars, and all was good. I should have realised something was amiss here because I actually selected the code in FF last night to paste into userChrome.css. So I went looking through the file for anything useful, and actually near the top I found my earliest fix for this tabs issue, being the line: "#TabsToolbar { position: absolute !important; bottom: 0 !important; width: 100vw !important; display: block !important; }" - it had never been commented out, and strangely enough never conflicted with all the revised TabsToolbar code I've used since (sadly, that's been changed many times - Mozilla seems totally committed to getting people to use tab at the top!). So while I've solved this, if anyone understands the reason behind that code causing this really strange issue of click-hold-drag initiating a drag of the entire window, please feel free to enlighten me. Cheers]

Asked by FireDemon Frank 6 days ago

Firefox Color Extension Not Loading Up

Hello Firefox People again, Thank you for fixing the scrollbar color boxes! My scrollbars are all the right colors and size now and my options buttons are working.The dot… (read more)

Hello Firefox People again, Thank you for fixing the scrollbar color boxes! My scrollbars are all the right colors and size now and my options buttons are working.The dotted lines on all my webpages left and have returned to normal again...but I still can't get my firefox color extension to load up at all. I'm just wanting to know if you're working on it or not. I see a lot of other people are having not a few quiet fits over the colors being messed up here. I'm not going to yell at anybody though...I can see you have an awful lot of "I wants"and "I'm leavings" to deal with. I have Firefox version 88.1 handy just in case, but to me the security fixes are more important, so I'll stick around and wait for everything else to work. I will use the themes others have made for now. Crossing fingers for fixes so I can play. Have a great day/night!

Asked by SpringSong25 6 days ago

Pinterest Not opening Fully only on mozilla How to Fix It?

Hi there, Please Help me, I can't switch browser to use pinterest. I really need to fix it. somehow i am depended on it. Here is the Problem i am facing: So Suddenly i c… (read more)

Hi there, Please Help me, I can't switch browser to use pinterest. I really need to fix it. somehow i am depended on it. Here is the Problem i am facing: So Suddenly i can't use pinterest on mozilla but google chrome works fine i mean can open, When i try to open Pinterest it gets shrink to top left site & shows nothing else. i am going to add a screenshot i guess that will help to understand the issue i am having, I have cleared history, No antivirus, restarted firefox still not working, How can i fix it? Please someone help me if you know i need this badly. Thanks in advance.

Regards Sam

Asked by sisterconcern2021 6 days ago

Newest update did not display well and Firefox lost my passwords and bookmarks, so I restored to version 60, the last version to accept my saved profile

the mid June Best Upate Ever update did not display well (Top toolbar was 1/4 of page) Plus Firefox wanted to ditch my passwords and bookmarks in Refresh, so I panicked, … (read more)

the mid June Best Upate Ever update did not display well (Top toolbar was 1/4 of page) Plus Firefox wanted to ditch my passwords and bookmarks in Refresh, so I panicked, immediately shut of the internet and restored W10 to an earier date. I had a download of v46 but could only update to version 60, as it was the last version to accept my saved profile.

Will I have to stay with v60 forever now,? or is there a way to be upated again and not affect syncing a "refreshed" profile to my computer and phone. I really need my bookmarks and passwords. Oh, and has the display issue with W10 been fixed?

Asked by wdhc 6 days ago

duckduckgo settings not saved.

Ok so duckduckgo is my default search engine but the problem is it's settings are not saved and i think there is some cookies problem. I kept 'Delete cookies and site dat… (read more)

Ok so duckduckgo is my default search engine but the problem is it's settings are not saved and i think there is some cookies problem. I kept 'Delete cookies and site data when Firefox is closed' enabled but kept duckduckgo website as exception in it.. and i don't want to use their cloud save for settings.

thanks,.

Asked by okhereiam 6 days ago

2FA Encrypted account forgotten password

Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said… (read more)

Hi I recently started using 2FA on my account. Unfortunately i have forgotten the back up password so can't access my encrypted accounts.. I contacted Authy and they said; " the best approach is to contact each service you have a 2FA token for in Authy and ask them to disable 2FA on your account so that you may regain access. This is needed because Authy doesn't store your passwords on our servers as a security measure to protect your accounts. " So how do i disable in Firefox? I don't see an option in settings. Thank you

Asked by PsYAuM 6 days ago

Command line options to Firefox

I can find no recent documentation on command line options for the Firefox Browser. All of the information on this appears to be out of date or just does not work any mor… (read more)

I can find no recent documentation on command line options for the Firefox Browser. All of the information on this appears to be out of date or just does not work any more (in the latest version June 2021). Is there any documentation on this anywhere that is correct for the current version of the browser? I am specifically trying to run firefox with command line options on Windows 10 but I do not see that that should make any difference. The only option I can get to work is starting firefox with a specific URL; even then I have to change the browser settings to get that to open a new window; because the browser settings override the command line option -new-window

Asked by ian.thomwohl 6 days ago

Video Error on Udemy.com [RPi 4]

Hello guys. I'm using RPi 4 8gb w/ Raspberry Pi OS latest version and while I'm taking my course the videos are not playing(I tried in Firefox ESR and Chromium). I alread… (read more)

Hello guys. I'm using RPi 4 8gb w/ Raspberry Pi OS latest version and while I'm taking my course the videos are not playing(I tried in Firefox ESR and Chromium). I already ask for support to Udemy Support and they told me that the problem was not on their part. I tried researching the problem but i can't seem to find the right solution so I came here hoping someone would help me fix the issue.

I hope I make my statement clear to you because English is not my native language. Thank you.

Here is the image of the error.

Asked by alpas 1 week ago

Last reply by alpas 6 days ago

Cursor spinning continuously

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor r… (read more)

I found this thread - hurrah! It exactly matches my problem: "No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.". . . (Exactly my problem, but how do I fix it?)

CoNiGMa 4/27/20, 11:43 AM

My problem started after being on a Betfair portal site and selecting Firefox as my browser, declining to select Internet Explorer - since then my cursor has speen spinning - i looked at Task Manager to see constant activity and two copies of Firefox, so I entered "Cursor spinning" on the Help - and found the thread above. Great! But how do I resolve the problem, I'm not an IT person and I don't know where to enter any "kill..." commands, whatever they are.

Your help would be greatly appreciated!!

Asked by barneyslade 6 days ago