Firefox Support Forum

This has been happening for months now, on multiple devices (I have tried at least 3 different devices), and on multiple networks.

I have read the articles in here, but they just want me to check network configuration which is exactly the same for all browsers.

If I restart firefox it starts working again.

How can I prevent it from breaking randomly? This is the only browser having issues, I'm almost positive is some bug and not a configuration thing, given that it happens under multiple circumstances and devices, while Edge and Chrome simply keep working just fine.

There is no consistent repro I can give, afaik it is just random, at some point Firefox just decides to stop working and I have to restart it. This disrupts my work and browsing activities as I can lose progress on input forms and similar actions.

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

This happens on other websites as well: https://www.exploit-db.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:

MIICpzCCAY+gAwIBAgIRAKwGoGQAAAAAmCY0AAAAAAAwDQYJKoZIhvcNAQELBQAw fzELMAkGA1UEBhMCRVMxDzANBgNVBAgMBk1hZHJpZDEPMA0GA1UEBwwGTWFkcmlk MQ4wDAYDVQQKDAVBbGxvdDEOMAwGA1UECwwFQWxsb3QxLjAsBgNVBAMMJWFsbG90 LmNvbS9lbWFpbEFkZHJlc3M9aW5mb0BhbGxvdC5jb20wHhcNMTYxMjE2MTMwNzQ5 WhcNMjYxMjE2MTMwNzQ5WjAdMRswGQYDVQQDDBJ3d3cuZXhwbG9pdC1kYi5jb20w WTATBgcqhkjOPQIBBggqhkjOPQMBBwNCAAQ6cVWKA7AbHU4bIprcBJJbf5Ggu1m2 l7AKSfxW+qP7yVdufqa0G1QUHSAuRSuSH1gY4BLBkCrF1nSUePkDGiP9o0swSTAd BgNVHREEFjAUghJ3d3cuZXhwbG9pdC1kYi5jb20wHQYDVR0OBBYEFBfx8iCjxST9 q2VG6sjqslEAp5nRMAkGA1UdEwQCMAAwDQYJKoZIhvcNAQELBQADggEBAHgjFO4M jlQprOomfaK474+gLvuhl9h0+CQVzxHOZvM7enfi9AAKX2PmjHLnfh3BFKvHqtHs BImhiOx1eP/1aKMAy/RLDPz/5/rEG6pb9V+s1/ByMRPYjRZycfKgO23FfY2FEiZo 8eWuoELjJw186Zy8Y7IunUdlIKx7C9Bm7alBfd9XJSvJgphYqNsSFqwq1m4sOXf7 R1iFIhC7oFPp209LQ6krOHDSxiB9rkQ0rKkpslvGIClesi7SUm/SDQ1OBESnByD9 IXiNPxRUFMefwQ90F12RMalfWnTjbgNqsJHK/Q0u4cIFDXfx+lJ9/PLq+mtC8IZL HfuPiRKqEguiRso=

MIID3DCCAsSgAwIBAgIBATANBgkqhkiG9w0BAQsFADB/MQswCQYDVQQGEwJFUzEP MA0GA1UECAwGTWFkcmlkMQ8wDQYDVQQHDAZNYWRyaWQxDjAMBgNVBAoMBUFsbG90 MQ4wDAYDVQQLDAVBbGxvdDEuMCwGA1UEAwwlYWxsb3QuY29tL2VtYWlsQWRkcmVz cz1pbmZvQGFsbG90LmNvbTAeFw0xNjEyMTYxMzA3NDlaFw0yNjEyMTYxMzA3NDla MH8xCzAJBgNVBAYTAkVTMQ8wDQYDVQQIDAZNYWRyaWQxDzANBgNVBAcMBk1hZHJp ZDEOMAwGA1UECgwFQWxsb3QxDjAMBgNVBAsMBUFsbG90MS4wLAYDVQQDDCVhbGxv dC5jb20vZW1haWxBZGRyZXNzPWluZm9AYWxsb3QuY29tMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEAtckdwPaklW7lAUz/jjFnePUeGNG0w9E1ajLq4UZO vol1ESRdiVXJhj43/4NtvFGiw0ujDwh8K5xErtaXx+W+Lk0yw2uXATBtdvr3pdDj cxNjUVYl6iis0lxgKff02fsLHdLvy9hJX08wsBF6NKW9YetM6WznDsWztucfg8a1 QaUxFzwHxKjTaV9+RO1zosUgU6RIZwBJrXnyJPeMdbDeS7+WXIAQT1WlficRckAw 4VX7l90AVXzng+Kf+SErsD0DtOiMS/nawa/0tW6whd6zmSaCtPJg37EBp3BQkpdn RvRCsG9h1aWkBUdFNb0mNbnHDP0dmWrDZEFKNmpeC6LmkQIDAQABo2MwYTAOBgNV HQ8BAf8EBAMCAQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUqLwqHQ0a0mcp ebqXCx9QL1ibqvcwHwYDVR0jBBgwFoAUqLwqHQ0a0mcpebqXCx9QL1ibqvcwDQYJ KoZIhvcNAQELBQADggEBAHJsGkbv+mGhMHfc5z1UZGsH0rkV0U+tl/6hwutyMHPO tvHCwK30keSqiIz8E0grwkMAiS4Ir1w52hfJB0JndxWv1rBTk5gA5ASruhsNKcgv hDgfuVBwSw7ILX9wkl5J2Eu/ew3TRB8lDO7XX4DF0p2L1DyZl+r0HSB9NgQH4kI7 HSxW0oo34bu+S/u3ycMZ1RjjzzVKtI5S6ydVz2qKVqhuSwuFJnndoKjrzMphwraN cKSTLyIj77FK1IUtiivprXk15/lrlnoK+zIlrCzR/Yl5pBYDjb1VhTLUBzm8uNV/ dlYQqPygZFfK8Al/p1grILXWUHmdOaUX+AoWlitKDJo=

Can you help?

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

I just got a chromebook! Details:

Device name: Lenovo Flex 3 12.2" chromebook, 8GB ram. Intel N100 Device code name: IP Flex 3 CB 12 (pujjo, version 123.15786.0) Firefox version: 124.0.2 (flatpak) OS version: Version 123.0.6312.112 (Official Build) (64-bit) Chrome: Version 123.0.6312.112 (Official Build) (64-bit)

When I watch a youtube video with chrome my cpu usage is 20-30% When I do the same with firefox my cpu usage is 50%

Running `about:support` and going into `webrender_compositor` I get the following errors under `env`: 1. Blocklisted by gfxInfo 2. Blocklisted; failure code 3. FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED

I have set almost all these force renders = True and even granted gpu access to firefox flathub but still no difference in performance. I am asking now because I am just going in circles in the rabbit hole.

I am watching a Twitch video on Firefox. When I open a new Firefox tab and drag it to another monitor, the Twitch video skips forwards about a minute.

I also occasionally notice skips or pauses when I switch from one tab in the same window back to the Twitch playing tab.

Is there any way I could fix these problems?

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP.

I am using the credit card autofill function. I select a card and payment is taken from a different saved card. I have quit and restarted Firefox but still wrong card used???

Hello,

I added a browser extension Search by Image by Armin Sebastian some time ago and it worked just fine till recently. Now, every time I need to find some image I get the page with cute creature sitting and fishing in bucket of water with info stated: "Your search did not match any documents. Suggestions: Try different keywords." (screenshot attached). It happens every time, no matter what kind of image I'm looking for. I also added another extension Search by Image on Google by Gustavo Silva and it's the same issue.

Would really appreciate any help with it.

Thanks,

Magdalena

Hello,

I have encountered a recurring issue specifically with Firefox where SVG images fail to display unless a pixel-defined height attribute is explicitly set. This behavior contrasts with other browsers, which handle SVG scaling seamlessly, typically adapting to the specified width or inheriting dimensions from parent elements.

During our website development, primarily through Elementor and leveraging Flexbox in a WordPress environment, this discrepancy becomes evident. The issue persists exclusively in Firefox, confirmed through extensive testing across various browsers and OS's with multiple SVG files and sites.

For diagnostic purposes, I recommend conducting controlled tests with SVG images embedded with our current setup. Set the SVGs to 100% width without defining their height and observe how they render in Firefox compared to other browsers. This should help ascertain whether the behavior in Firefox is anomalous.

I am assuming it may be with the way the markup of the SVG is rendered as it doesn't happen with all SVGs, however, other browsers appear to fix or override whatever is getting in the way from rendering...it is a strange issue.

I have included two images as an example. As you can see in the first image, the SVG isn't rendering (in Firefox) , but does render in Chrome/Safari. It only works when I define a height in px value on Firefox.

Please let me know if further information is required or if any specific steps need to be undertaken to address this issue.

Thank you.

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

I have two audio device plugged in. firefox only outputs to the usb devise even though i have selected the aux out on windows. all other programs use the selected audio out but not firefox

any help would be appreciated

I am on a MacBook Pro with Sonoma 14.4, and the lastest version of Firefox. The YouTube website will not load. It looks like the attached screen shot. I can access the site with other browsers. I can play a YouTube video with Firefox if I have a link, but I cannot see the rest of the page - just the video itself.

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?