Showing questions tagged:

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (read more)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Open 13 30

I have login problem that you describe, but offer no solution

Got this error: Your connection may not be private An app or service may see your encrypted traffic from this site. Learn more Now I know what may be causing it but you … (read more)

Got this error: Your connection may not be private An app or service may see your encrypted traffic from this site. Learn more

Now I know what may be causing it but you offer no solution.

Open 4 1

suddendly cannot access att email without 'proving' I'm not a bot with stupid sound tests

suddenly have to pass a bot test using drum sounds or weird images before I can get to my email. I've been using Firefox to access email at att.yahoo.com for many months … (read more)

suddenly have to pass a bot test using drum sounds or weird images before I can get to my email. I've been using Firefox to access email at att.yahoo.com for many months with no problem. Now I cannot get in. My idea of snare drums is obviously not the right answer. the weird images are worse. I've cleared the browsing history and cache per the instructions and it didn't help. ATT said it was because updates were done--or not done--to Firefox that caused the problem. When I pull up settings, it says Firefox is updated automatically and I'm up to date.

 so do I just give up and go back to Edge?

Thank you for any help (I am not Luddite, but not a tech wizard either--so detailed help would be great!)

Open

Closed Tab Groups can't be found

I had multiple tab groups which I had chosen to save and close. These tab groups have now completely disappeared and I cannot find them. When I began using Tab Groups, I … (read more)

I had multiple tab groups which I had chosen to save and close. These tab groups have now completely disappeared and I cannot find them. When I began using Tab Groups, I had checked and there was no information stating that unopened tab groups would be deleted. I want these groups back. If I had known Tab Groups would disappear, I would have saved my tabs into a folder. The only Tab Groups that show up now are under "Recent tab groups". If tab groups are going to be deleted after a set period of time, it should be stated clearly in the tab group settings. It would also be really useful to archive them into a bookmarked folder so people don't unexpectedly lose hours of research.

Open 1 2

Firefox Frequently Becomes “Not Responding” and Fails to Load Websites on Windows 11

Hi Mozilla team, I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many case… (read more)

Hi Mozilla team,

I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many cases, websites fail to load properly or get stuck indefinitely, even though my internet connection is working normally.

I’m experiencing these issues on the latest version of Windows 11 with the latest version of Firefox. This has become quite frustrating and significantly affects my daily browsing experience.

I hope the Firefox team can investigate these stability and website-loading issues and provide a fix soon. Firefox used to be much more reliable, but recently the overall experience has been very disappointing.

Thank you.

Open 1

The free firefox 50GB browser vpn fully cuts my browser's wifi connection, potential DNS over HTTPs issues.

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my s… (read more)

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my security and DNS over HTTPs settings, clearing DNS cache, and updating Firefox, but none of these attempts fixed it. I can tell its the VPN since everything will load again after I turn it off.

When I had my DNS over HTTPs set to default, it used to say I was connected to cloudflare, but after trying the VPN with it set to off or custom, it now says "DNS over HTTPs is off" when set to default. When I turned on the VPN while the default setting was on, it gave me an error message regarding cloudflare that I can't remember or recreate now that the "DNS over HTTPs is off" at all times. It will only say I'm using cloudflare on the custom setting.

I had a similar issue to this issue a couple months ago, but I resolved it by putting my security settings to default. This time, it seems to be a bit more complex than that.

Open 1 1

Google YouTube embeds itself in my List-All-Tabs Group.

Google YouTube embeds itself in my List-All-Tabs Group and hops from Tab to Tab when I close the Tab it has embedded itself into. See the content of the Tab it is embeddi… (read more)

Google YouTube embeds itself in my List-All-Tabs Group and hops from Tab to Tab when I close the Tab it has embedded itself into. See the content of the Tab it is embedding itself into. I've written a description in the image. It's very annoying. Thanks!

Open

Can't see or access widgets whatsoever?

Hey all, I'd love to use the Lists widget on my homepage (or really any widget, for that matter), but I can't see any option to enable it in the Customize page. I've been… (read more)

Hey all,

I'd love to use the Lists widget on my homepage (or really any widget, for that matter), but I can't see any option to enable it in the Customize page. I've been able to toggle Stories and Shortcuts, and can see and toggle Weather, but any other widget doesn't exist in any place I can find. I've tried manually toggling the individual widget flags in about:config and that hasn't done anything either, as well as trying it on a new account. Is there anything I'm missing here? How could I go about enabling these?

Open

Microsoft Store version ask for Firewall permission after every update

I prefer to use the Microsoft Store version of Firefox, but after every update I have to allow it all over again in Windows Firewall. There must be something I can do abo… (read more)

I prefer to use the Microsoft Store version of Firefox, but after every update I have to allow it all over again in Windows Firewall. There must be something I can do about this so it won't happen again. And yes I know it's because it thinks it's a new application, but Edge does not have the problem. So there must be a workaround for this.

Open

Why all the tabs are erased when I turn on my desktop pc. I chose in Settings custom homepage but it does not make any difference. Since this AI Beta version was introduced

Need help how to fix the issue described above. I do not want to set the websites in tabs every time I open Fox. I use Fox for years and I did not have any problem with t… (read more)

Need help how to fix the issue described above. I do not want to set the websites in tabs every time I open Fox. I use Fox for years and I did not have any problem with tabs until now when AI Smart Window Beta was introduced. It really bothers me to go and select the websites I need every time I start my PC. Thank you.

Open

Tab groups disappear when window closes, another group adds all the closed group's tabs

Tab groups disappear when window closes, another group adds all the closed group's tabs. This is stupid. When I restart Firefox, or it decides to close, or restart, or wh… (read more)

Tab groups disappear when window closes, another group adds all the closed group's tabs. This is stupid. When I restart Firefox, or it decides to close, or restart, or whatever, if I have more than one tab group in the window, all the following groups disappear. And then they are added to the remaining group. So then I need to remove them from that group and put them back in the original . This is ridiculous. Why don't all groups remain in the same window with all their tabs intact and not redistributed?

Windows 11 , Version 155.0.1 (64-bit)

Open

Can see Crossword widget on one PC but not the other

I have two windows PCs, both running Firefox 154.0.1 (64-bit) on Windows 11 Pro. One PC has the Daily Crossword widget, the other doesn't? When I go into Manage Widgets… (read more)

I have two windows PCs, both running Firefox 154.0.1 (64-bit) on Windows 11 Pro. One PC has the Daily Crossword widget, the other doesn't? When I go into Manage Widgets, the Daily Crossword option is present on the first PC, but not the other? It's possible that I may have hidden the Daily Crossword widget on the second PC, but if so, how do I unhide it? The PC without the widget is connected directly via a LAN cable to my router, while the other PC is connected to the same router via a Google WiFi mesh.

Open 6

I still can't recover from losing all of my history last browser crash wipe out.

I made a change somewhere that caused a total loss of history/open tabs even in my tab manager extension. I can't remember exactly what it was I changed but nothing I hav… (read more)

I made a change somewhere that caused a total loss of history/open tabs even in my tab manager extension. I can't remember exactly what it was I changed but nothing I have searched here has been helpful in recovering from this. I did not want to bring my profile from home as I am using Firefox here in a work environment. Can someone point me to or explain a step by step method to be able to do this? Nothing I found in searching here has been positive.

Open 2

Pourquoi je ne peux plus Glisser-Coller un dossier avec des fichiers de mon ordinateur sur mon NAS Synology

Depuis Firefox 150 il ne m'est plus possible de Glisser-Coller un dossier avec ses fichiers dans un dossier de mon NAS Synology. Le service d'assistance Synology m'a appo… (read more)

Depuis Firefox 150 il ne m'est plus possible de Glisser-Coller un dossier avec ses fichiers dans un dossier de mon NAS Synology. Le service d'assistance Synology m'a apporté confirmation. Voir sa note en attaché.

Il semble qu'il y a un "bug" dans Firefox 150 et plus (j'ai le 155.0.1) pour ce Glisser - Coller ?

Que puis-je faire ?

Open

Syncing does not save all settings (alternative: Portable Firefox)

Hello, sync widgets Unfortunately, not all settings are synchronised when I sync my settings through my connected Firefox/Mozilla account. For example, the following … (read more)

Hello,

  1. sync
  2. widgets

Unfortunately, not all settings are synchronised when I sync my settings through my connected Firefox/Mozilla account.

For example, the following `about:config` preference is not saved:

`browser.newtabpage.activity-stream.widgets.system.enabled = true`

In addition, several settings from the regular Settings menu are not synchronised either, including:

- Start page settings - The custom ordering of search engines under **Search** - The option to NOT save payment methods & addresses - The option to NOT automatically trust installed certificates - secure DNS over HTTPS (DoH) activated with provider & fallback behaviour set

This is frustrating because I have to go through all the settings again after syncing. In some cases, the behaviour also seems inconsistent—for example, the checkbox for automatically trusting installed certificates does not always retain its selected state (sometimes it is unchecked[desired] and on other occasions it is checked).

Could you please investigate whether these settings are intended to be synchronised and, if so, why they are not being saved?

A reliable sync feature should reproduce the desired configuration consistently, including all stable settings—or, at a minimum, clearly document which settings are excluded from synchronisation.

Best wishes, RaphiQ

Open

Wallpaper not changing on new page.

Most up to date firefox version, on new page i try to customise using the customise pencil icon, i try to change image to jpg files image or firefox own wallpapers and it… (read more)

Most up to date firefox version, on new page i try to customise using the customise pencil icon, i try to change image to jpg files image or firefox own wallpapers and it won't work; themes of top bar are working. Not tried changing with theme (i.e. wallpaper theme), but presume that may work, also i tried undoing the themes and contrast stuff as mentioned online, but still not working and I also tried restarting firefox, but still same issue.

Open

My Firefox can't support HEVC

Good afternoon recently i tried just realise my firefox can't played HEVC streaming video like twitch etc. (1st pictures) i check on other browser such as Chrome, Edge, e… (read more)

Good afternoon

recently i tried just realise my firefox can't played HEVC streaming video like twitch etc. (1st pictures)

i check on other browser such as Chrome, Edge, etc. it's played normal i check on google all about config

like media.wmf.hevc.enabled , media.hevc.enabled , dom.media.webcodecs.h265.enabled all set to true. checking on about:support i found it's not supported (2nd screenshot)

i check on Powershell are like this :

C:\WINDOWS\system32> Get-AppxPackage | Where-Object {$_.Name -like "*HEVC*"}


Name  : Microsoft.HEVCVideoExtension Publisher  : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US Architecture  : X64 ResourceId  : Version  : 2.5.33.0 PackageFullName  : Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe InstallLocation  : C:\Program Files\WindowsApps\Microsoft.HEVCVideoExtension_2.5.33.0_x64__8wekyb3d8bbwe IsFramework  : False PackageFamilyName : Microsoft.HEVCVideoExtension_8wekyb3d8bbwe PublisherId  : 8wekyb3d8bbwe IsResourcePackage : False IsBundle  : False IsDevelopmentMode : False NonRemovable  : False IsPartiallyStaged : False SignatureKind  : Store Status  : Ok Capabilities  : inProcessMediaExtension,

                   uniqueAppPackageCapability


in summary it's installed and running.

i will be happy if you can guide me on how to enable it. because tbh Firefox are my daily drive

thanks before

Open 5