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Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile

As per the Subject. Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile. Has only started occurring over the last… (read more)

As per the Subject.

Why is firefox regularly asking me to open or download a file called impression on my PC, Tablet and Mobile.

Has only started occurring over the last Month or so

Asked by garry13 1 week ago

Last reply by garry13 3 days ago

Firefox recently started to constantly freeze

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of free… (read more)

Starting about a week ago, Firefox has had periods where it would freeze for about 5 seconds, followed by working normally for about 10 seconds. In between cycles of freezing, there would also be periods where it functioned normally. The freezing doesn't seem to be triggered by anything specific. It happens when I'm scrolling, typing, or even sometimes when I'm doing nothing at all on a page. This also happens whether or not I have other programs open that could be slowing things down. According to task manager, I have plenty of spare CPU and RAM when it happens. I've tried turning off hardware acceleration, recreating the places file, and checking session restore as per this help article. It has also happened after restarting Firefox, so it shouldn't be a problem with that.

Asked by hagamablabla 2 weeks ago

Last reply by hagamablabla 1 week ago

''Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.''

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. … (read more)

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. I have suddenly begun to get the subject error message (Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.) in Firefox, whenever I try to open an email web link from within Thunderbird. Until a few days ago, the email web link always opened up in a new Firefox browser tab.

If I change the default browser to something else, the email web link opens in a new tab in that browser.

I have tried every solution that has been recommended in this support forum to no avail. The error pops up even when Firefox has been started in safe mode. I have created new profiles to no avail. I have even gone so far as to totally uninstall Firefox, then manually rename all of the Firefox directories in my user profile and then install a clean version of Firefox. So far, I have not been able to get rid of the problem.

Any suggestions would be appreciated.

Asked by gczerw 1 day ago

Last reply by gczerw 14 hours ago

Places.sqlite and bookmarks.html suddenly doubled in size

I use firefox bookmarks to store my biomedical research data which over the last 12 years has grown to a large size with places.sqlite around 60 Mb and bookmarks.html abo… (read more)

I use firefox bookmarks to store my biomedical research data which over the last 12 years has grown to a large size with places.sqlite around 60 Mb and bookmarks.html about 75 Mb.

Sometime ago the bookmarks.html file suddenly almost doubled in size to some 130 Mb (I automatically back up/export my bookmarks as a bookmarks.html file) and places.sqlite to some 70 Mb. Unfortunately I only discovered the issue sometime after it happened.

According to Places Maintenance, which I run relatively frequently, the bookmarks data base comprises:

Table moz_places has 77666 records Table moz_bookmarks has 230886 records

The bloated bookmarks.html file is needlessly taking up a lot of backup space . I can only assume that somehow one of the very large files was inadvertently copied into some other folder. Given the vast number of folders/subfolders it is a virtually impossible task to open each one to find where such a large file has been put to cause such bloat. Unfortunately when I open the bookmarks.html file there is no folder structure visible so it is not possible to sort folders by size which would greatly help to find the offending folder.

Although I am quite useful at finding my way around browser technology I have no sqlite database skill. I have looked at the places.sqlite using DB Bowser for Sqlite and SqliteManager extension in the hope that I could figure out whether it is possible to identify folders and hopefully sort them by size to find where the misplaced large folder is located. But no luck it is all greek to me.

I would be most grateful if anyone can offer suggestions/guidance on any possible way to identify folders and to sort them by size from places.sqlite or any other way (I have considered exporting the bookmarks from places.sqlite to xlsl into Excel but it does not seem to offer any way to search for/sort folders by size.

I am on Win10 Pro.

Asked by jtb905-ffsync 4 days ago

Last reply by jtb905-ffsync 3 days ago

Can't open Wells Fargo online account using Firefox 87.0 with LastPass extension

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in… (read more)

Called Wells Fargo and they told me to disable all password managers in order to log in!! WHAT???? I can get to my account using Edge WITHOUT LastPass, but something in 87 is wonky. Spouse has Firefox 86 with LastPass and he can get on with no trouble. Have started a trouble ticket with LastPass and will be contacting Wells Fargo tech support for their input. Please fix!!!!!

Asked by atravelin 4 days ago

Last reply by atravelin 3 days ago

Access denied on bank sign in page

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have p… (read more)

I used to be able to sign in to my bank's website with Firefox. Lately it will not let me. The page post this after attempting to sign in: Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.a19ec817.1618171684.b32946d

I can access the page through Microsoft Edge but not Firefox. What has changed and what can I do to change it back?

Asked by uglyangel72 5 days ago

Last reply by uglyangel72 4 days ago

Generate secure password option not offered

When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway? Is … (read more)

When updating my password on certain websites, Firefox does not offer the option to generate a secure password. Is there anyway to force Firefox to create one anyway?

Is it a problem with the coding of the website? If so what?

Asked by X201 5 days ago

Last reply by X201 4 days ago

Lost browsing history after automatic update of Firefox

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla… (read more)

Usually, when you close Mozilla Firefox or shut down your computer, you can restore the before closed bookmarks while you start again Mozilla Firefox. In my case, Mozilla Firefox automatically updated itself and I could not open again my bookmarks (the history was gone...). I had lots of pages that I still wanted to read and am looking for a way to find them back...

Asked by jerome.santarini 4 days ago

Last reply by jerome.santarini 3 days ago

Huge consumption of resources (99%) whenever YouTube is playing

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the o… (read more)

Playing youtube video on Firefox has become a hazard. The power consumption sharply rises whenever a video is plying AND (specifically) when the this youtube tab is the one open (current). As soon as I move to another tab and let the video continue playing this problem disappears and resource consumption looks normal. Then if I go back to the youtube tab then it spikes again sharply.

It has been like this for a week or couple of days now.

Asked by jerriy 2 days ago

Last reply by jerriy 2 days ago

URL bar search shortcut for Russian Wikipedia fails after browser update

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia re… (read more)

After a Firefox version upgrade, my URL bar search shortcut for Russian Wikipedia has begun to fail. Say, if i search for Диснейленд (Disneyland in English), wikipedia reports that the page does not exist, showing the error message like in the attached screenshot. I've tried recreating the search shortcut, but to no avail, it still shows the error. How do i fix the situation?

Asked by robokopfer 4 days ago

Last reply by robokopfer 2 days ago

Why isn't Lockwise saving passwords even though it's been allowed it to?

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I ha… (read more)

I've been slowly migrating away from Chrome to Firefox on advice from friends. All of my bookmarks from Chrome were able to be imported, but not logins and websites. I have followed all of the steps regarding privacy settings and importing such info, including making sure Chrome is closed before importing, but to no avail. In addition, when I try to manually save logins/passwords in Firefox, the dialogue box asking if I want to save this information appears and I select yes. However, when I check my saved logins/passwords, there are zero.

All of my permissions are set to allow Firefox to remember this information, yet it still doesn't after multiple attempts on my part and multiple messages from FF saying that it has successfully saved said info.

In addition, when trying to import logins/passwords from Chrome, the dialogue box says it was successful, but another yellow dialogue box appears telling me to login with my Primary Password, yet does nothing when I click on it except take me to the Logins and Passwords page.

Is there a step I'm missing in all of this that would make the browser tell me all of this is working when in fact it isn't?

Asked by nocoldopen 2 days ago

Last reply by nocoldopen 1 day ago

firefox crash report

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 87.0.0.7747 Application Timestamp: 60533c0c Fault Module Name: ntdll.dll… (read more)

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 87.0.0.7747 Application Timestamp: 60533c0c Fault Module Name: ntdll.dll Fault Module Version: 10.0.19041.844 Fault Module Timestamp: 60a6ca36 Exception Code: c0000005 Exception Offset: 0000000000026340 OS Version: 10.0.19042.2.0.0.256.48 Locale ID: 8192 Additional Information 1: 76ae Additional Information 2: 76ae09ab384d11705a8f95ab63e1ae81 Additional Information 3: 7efe Additional Information 4: 7efe7abf6252c1255c7d9bbb065045b0

Asked by boxyalin 6 days ago

Last reply by boxyalin 6 days ago

How can I get the "old" address bar functionality back?

Ok, so like the title says.. Years ago, Firefox changed from having the normal "File Edit View History" etc. as the default interface and tried to streamline everything… (read more)

Ok, so like the title says.. Years ago, Firefox changed from having the normal "File Edit View History" etc. as the default interface and tried to streamline everything into icons. I have no idea why. Maybe it had something to do with the mobile version. With a few customizations I was able to get the old look back, with my address bar.

Then a while back the address bar changed. It used to be that the address bar had a drop down that listed the sites you used most frequently. At some point mine just sortof froze and only lists the same 8 sites. Except its worse because 2 of them are now searches for Google and Amazon and not even the original google or amazon web pages. I cannot delete pages from this list like I could in the past, either.

Also, you could, you know... put an address in the address bar and it would take you directly to that site. Now it tries to do a search just as often as it actually takes me to the correct site.

This forcing search engines baffles me, because there's an actual search bar, right directly next to the address bar by default.

So if someone could help me understand how I can change my address bar back to being an address bar, that would be a great help to me. Second, if I could fix the drop down of sites to either be my most frequent sites, or a list of sites I add manually, that would be great also.

Asked by Mathius 6 days ago

Last reply by Mathius 6 days ago

AVG Free Can Results

Hi an AVG FREE Scan Reported Hackers Can Hijack my DNS Settings Should I be worried about this if so what do i do to remove this threat Computer Lenovo Desk top OS … (read more)

Hi an AVG FREE Scan Reported

Hackers Can Hijack my DNS Settings Should I be worried about this if so what do i do to remove this threat

Computer Lenovo Desk top OS Windows 10 Browser Firefox Anti Viurus AVG Free

Asked by rwbg04774 6 days ago

Last reply by rwbg04774 5 days ago

Web pages won't refresh on PC

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentim… (read more)

I recently reloaded Windows 10 on my Microsoft Surface Pro 3, and reinstalled Firefox (V87.0, 64 bit). I've noticed now that web pages that have been opened will oftentimes not refresh after they have been open for a certain amount of time (TBD). As an example, if I edit an event in my Cozi Calandar page, the activity indicator will spin and spin and never comlete the change. I have to close the tab, open a new one, and load Cozi in that and then edit the event. Another indicator of this problem is that , when I open a new tab, the images associated with the Firefox Pocket recommended stories do not load (and I suspect the list of stories is not refreshed). If I close Firefox and restart it, that will sometimes resolve the problem, but not always. I have tried running Firefox in SafeMode, but that does not resolve the problem. I have also Refreshed my installation of Firefox.

Any suggestions would be appreciated.

Asked by Chris_firefox_acct 1 week ago

Last reply by Chris_firefox_acct 4 days ago

Again 8K and 4k youtube videos stuttering

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example th… (read more)

This is really getting annoying. Again the 4k and 8k videos on Youtube are stutturing, saw some some improvement with Firefox 87 at least on the 4k videos. For example this video in 8k does not work at all, audio works fine and it stutters totally showing a single different frame every 10 secs. https://www.youtube.com/watch?v=5LxsViMm25o&t=54s&ab_channel=AroundTheWorld4K . My pc is running Win 10 64-bit, 8gb of ram and all with all drivers\os up to date. As usual no issue with Google Chrome while reproducing the above video in 8k.

CPU Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz 4 Cores GPU - AMD Radeon R7 200 Series with 2gb.

Pls fix.

Asked by Michael 3 weeks ago

Last reply by Michael 3 days ago

How Do I reopen lost windows?

After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important … (read more)

After returning from my wisdom teeth removal, I accidentally told firefox to forget the last 5 minutes of history, and now all of my tabs (including a few very important signup pages) have disappeared. I understand that this option says that the action "cannot be undone," but is there any way for me to reopen or recover those closed windows? I am panicking a bit right now.

Thank you so much.

Asked by Pendragonchen1 6 days ago

Last reply by Pendragonchen1 6 days ago

mouse keys drop boxes

Suddenly my right click mouse button doesn't work with dropdown boxes (so for example above when I needed to select the topic I had to use my arrow key) .The choices, or … (read more)

Suddenly my right click mouse button doesn't work with dropdown boxes (so for example above when I needed to select the topic I had to use my arrow key) .The choices, or different logins pop up for a second but I can't select one. This happened suddenly last week. Only in firefox and it's pretty annoying. What has been changed? thanks

Asked by kmerc 1 day ago

Last reply by kmerc 19 hours ago