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Tab crashing

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started t… (read more)

Hi guys. I have Windows PC machine running for several years now. No new program updates or installs recently, no restarts. And then yesterday, suddenly Firefox started to crash all youtube tabs. Not even videos itself, but also www.youtube.com crashes. Any idea how could i find out, what the hell is going on? Microsoft edge is working fine with youtube. I have tried troubleshoot mode, same. Windows 10.

What can possibly cause this? Thank you.

Asked by zarsss 3 days ago

Last reply by zarsss 2 days ago

The bookmarks menu in Firefox stopped scrolling

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere e… (read more)

After the 90.0.2 update, the bookmarks menu no longer scrolls with the center wheel of my mouse. The center wheel scrolls properly in my emails, on webpages, everywhere else but the in the bookmarks. I have to use the up or down arrows to scroll through them, and it's a royal pain because I have so many bookmarks.

Asked by zx9r170 1 month ago

Last reply by zx9r170 1 hour ago

Suddenly can't dismiss find (control-F)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an … (read more)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

Asked by Dan Robinson 1 hour ago

Fire Fox Update 9/21/21 now Software is missing.

Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see … (read more)

Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see any past profiles. To revert.

Thanks Melissa Glick Firefox Update Lost Photoshop Elements


Edition Windows 10 Home Version 20H2 Installed on ‎5/‎3/‎2021 OS build 19042.1237 Experience Windows Feature Experience Pack 120.2212.3530.0





[Install308046B0AF4A39CB] Default=Profiles/i0eduofv.default-release-1614795670148 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/y31xzzyg.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/i0eduofv.default-release-1614795670148

[General] StartWithLastProfile=1 Version=2

Asked by Artgirl200 1 hour ago

Webpages have begun to open in random language.

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would … (read more)

About a week ago, Firefox began occasionally opening a webpage or even my Google login window in some random language. Opening a new tab and closing the errant tab would result in the same page opening correctly in English. The language used when Firefox erred was never the same twice. In the last couple days the rate of errors has accelerated. Any ideas how to fix this problem? Is someone other than me using my Firefox credentials?

Asked by scottyNC 18 hours ago

Last reply by scottyNC 1 hour ago

Why does it seem Mozilla seems to hate the end users....???

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wr… (read more)

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something.

We loyally support your project. That should be worth something. Thanks.

Asked by snikky 1 day ago

Last reply by snikky 2 hours ago

  • Solved

Cached web content grows in size when computer turned off

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to … (read more)

Before I close the Firefox browser i go to Settings>Clear Data> Cookies & Site Data>Cached Web Content. I clear all and the Cached Web Content is lowered to 45kb. History is deleted. There is nothing in Manage Data or Manage Exceptions. The computer is turned off. A day later the computer is turned on and Cached Web Content is 2Mb.

Windows Defender anti-virus malware scan and full scan have been run. The computer is up to date, Win 10 Home, version 21H1, OS build 19043.1237.

Any idea what is causing Cached Web Content to grow from 45kb to 2 Mb when the computer is turned off?

Asked by lee37 2 days ago

Answered by jscher2000 14 hours ago

Firefox Access to Canvas/Zoom/Meeting

can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I us… (read more)

can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I use Chrome, it works just fine. Is there an update to Firefox that I need to download?

Asked by bquillen 3 hours ago

Last reply by FredMcD 2 hours ago

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 2 days ago

Last reply by iethomas 2 hours ago

stop formatting of css code when answering a request for help

How do I stop the #'s being changed to digits?? /* Colored folders for Bookmark Menus. */ /* Standard folder -- on Toolbar and Menus */ PlacesToolbarItems toolbarbutton[… (read more)

How do I stop the #'s being changed to digits??

/* Colored folders for Bookmark Menus. */ /* Standard folder -- on Toolbar and Menus */

  1. PlacesToolbarItems toolbarbutton[container="true"]:not([query="true"]) .toolbarbutton-icon,
-moz-any(
  1. PlacesToolbarItems,
  2. PlacesChevronPopup,
  3. BMB_bookmarksPopup,
  4. bookmarksMenu,

Asked by Norbert38 5 hours ago

Last reply by jscher2000 2 hours ago

  • Solved

Home Page

I recently reset my computer because of performance issues. When relaunching FireFox, MSN is now my Home Page. I never selected or used MSN, but its there and I can't get… (read more)

I recently reset my computer because of performance issues. When relaunching FireFox, MSN is now my Home Page. I never selected or used MSN, but its there and I can't get rid of it. I have tried several times via the Settings tab, I have also tired on several occasions to drag a different tab to the Home Page Icon, but MSN just won't go away. I also tried to restore to an earlier version of FireFox, but no success. When working on the Settings tab, there is no "save" option. Is that normal?

Asked by phillyjudgem 5 hours ago

Answered by TyDraniu 3 hours ago

  • Solved

Change the bookmark colors in FF92

I have modified userChrome.css with #editBMPanel_folderMenuList { /* Specify icon to override basic folder */ list-style-image: url("chrome://browser/skin/places/… (read more)

I have modified userChrome.css with

#editBMPanel_folderMenuList {
  /* Specify icon to override basic folder   */
  list-style-image: url("chrome://browser/skin/places/bookmarksToolbar.svg") !important; 
  /* list-style-image: url("file:///E:/FireFox%20ESR/App/Firefox64/browser/bookmarksToolbar.svg")  */
}
 /*  One line fix   This colours all bookmarks  Blue */ 
 .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: #3336ff !important; }

/* Make Shop folder Red */
toolbarbutton.bookmark-item[label="Shop"] > .toolbarbutton-icon {   fill:   #e74c3c   !important; }

This colors all the bookmarks blue and changes the 'Shop' folder to red

I went into the omni.ja file and extracted bookmarksToolbar.svg and saved it in the above directory. When I change the url to the file: and comment out Chrome: then it loads the svg file but doesn't color it. It stays gray. What is the difference?

thanks Norbert

Asked by Norbert38 3 days ago

Answered by jscher2000 1 day ago

Extension & History is get cleared after every restart

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a ne… (read more)

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a newly installed one. I need to add extension again,login again in other accounts every single Time.

Asked by udaykboss 12 hours ago

Last reply by FredMcD 8 hours ago

ForeFox 92.0 crashes frequently

I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip se… (read more)

I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip set update software.

Downgraded to FF 91.0 which do not appear crashing. However, I noted FF uses a huge amount of memory, and FF does not properly shut on Exit. Task Manager shows FF lines for about 30 seconds after exiting FF.

Is this something to do with my setup or something not right with FF?

Asked by Paul 11 hours ago

Last reply by TyDraniu 9 hours ago

Disable ALL Auto suggestions and ALL Autocomplete functions

I want to disable all of the automatic suggestions and autocomplete functions. I am totally blind, and I have recently had problems with a suggestion appear which was wr… (read more)

I want to disable all of the automatic suggestions and autocomplete functions. I am totally blind, and I have recently had problems with a suggestion appear which was wrong! I entered my four-digit address, and the autosuggestions popped up several addresses - ALL OF WHICH WERE WRONG! I was very annoyed arrowing through the items, listening to them spoken, and finding that NONE of them were correct. I got lost in one of those darned suggestion systems while finalizing an order and eventually closed Firefox and started the process over. I had those darned suggestions turned off at one time, but they must have come back on when the last update occurred. So i want to fix Firefox so that it will simply let me type in the needed information - address, or whatever is needed - with no suggestions popping up - hopefully so they will stay off PERMANENTLY!

Asked by Dave 12 hours ago

Last reply by FredMcD 11 hours ago