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Audio is not working properly

Hello, First to clarify, this is a Firefox issue, because every other browser does not have the same issue. I've tried audios from different websites such as spotify, twi… (read more)

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

Asked by nicholasreinold 15 hours ago

Last reply by RobertJ 50 minutes ago

Tab crash

Hello, It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash. Thanks for your support. … (read more)

Hello,

It seems that when ever i download or view something from my yahoo email attachments it always causes the yahoo tab to crash.

Thanks for your support.

Asked by Josh847 21 hours ago

Last reply by Josh847 1 hour ago

Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 1 hour ago

Double spacing in Bookmarks Menu and sidebars is back

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying. Has there been any progress with finding a solution … (read more)

So, the old problem of double spacing is back. Luckily only on bookmarks menu and sidebar, but even so it's annoying.

Has there been any progress with finding a solution for this perennial nuisance?

Also, the userchrome.css fixes I've used previously don't seem to be working. What's the latest fix to be used?

Asked by kuopiofi 15 hours ago

Last reply by kuopiofi 4 hours ago

Trying to download a large zip file. Download stops after roughly 30 seconds and cuts the file

Hello, I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer … (read more)

Hello,

I am trying to download a 5GB .zip file from a website. Inside the .zip file is a single .netCDF file. When I download the file and open it, both windows explorer and 7zip say there is a problem with the file: "Unexpected end of data". I have downloaded this file multiple times and the file size is different every time. The largest proportion I have managed to download is 1.7GB. I have noticed that the file size I end up with is proportional to the download speed during the download (usually between 20 to 40 Mbps).

I have also noticed that the download never lasts longer than ~30 seconds, which is why I think it could be a Firefox issue. Is there some way I can remove this 30 second cap? The download speed is limited by the host website so I am afraid there is not much I can do in that regard.

Any help would be much appreciated :)

Asked by arturmbnunes 5 hours ago

"Open links in a new tab" is not working. Aug 2022

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it … (read more)

Hi guys. I see from wading through help pages that this has been an issue before. It's been happening for a couple of weeks now-ish, each time I click a link it opens it on the tab I'm already on (say my emails page) rather than a new tab, so then I can't refer back to my email tab for reference or to copy tracking numbers etc. I've tried in safe mode and no change. I know I can right-click>T, and that works okay, but I have to remember - as it's not normal behaviour. I found a thread to check my "about config" or something, and all seemed set correctly according to the thread - & my limited understanding.

I'm on FF 103.0.2, which is up-to-date and is set to Auto-update, as are all add-ons. I'm running Windows 10 - 21H2 OS build 19044.1889, which is also set to auto-update & reports that it is.

Does anyone know if it's a known issue and being worked on, or if a solution has been found, please? It's driving me insane! Have a great day all. :-)

Asked by The PolyGuy 5 hours ago

How can I get back the earlier user surface?

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to chan… (read more)

My Firefox browser was recently changed from version 102.0.1. to 104.0. With the update, the user surface was changed completely. I have tried everything possible to change back to the earlier surface without success. I have tried to change to an earlier version. The user surface was fine, but my profile was lost! If not possible to change back to the earlier user surface, I would have to switch to a different browser after almost 20 years of using Firefox! Thank you for your assistance, Johann

Asked by js35 6 hours ago

Downloading with Firefox stops several times.

Downloading with Firefox stops repeatedly and is very annoying. Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, bec… (read more)

Downloading with Firefox stops repeatedly and is very annoying.

Sometimes first get the following message that Firefox "..nloads\CZ5EEAZM.exe.part could not be saved, because the source file could not be read. Please try again later, or contact the administrator of the server. " (see sattach creenshot)


After pressing repeat too many times, the file will finally be downloaded. Sometimes it doesn't work and Firefox crashes.

Question, who recognizes the problem and more importantly how do I solve it?

Systeminfo: Editie Windows 10 Home Versie 21H2 Installatiedatum ‎8-‎12-‎2021 Build van besturingssysteem 19044.1889 Ervaring Windows Feature Experience Pack 120.2212.4180.0

Firefox version 103.0.2 (64-bits)

Asked by Diederik-_- 19 hours ago

Last reply by jonzn4SUSE 6 hours ago

Missing bookmarks

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other boo… (read more)

I have 158 pages bookmarked. However, when I click the bookmarks button in the browser, I am only show the last 42 I added. Then, when I go to "manage bookmarks/other bookmarks", I am only shown the first 70 I added. The ones in the middle are missing. Whenever I add a new bookmark, the last bookmark from "other bookmarks" is removed. I really wish there was just a simple list of all bookmarks, or at least some way to access them all. Please help.

Asked by butlerjonas 9 hours ago

Last reply by butlerjonas 7 hours ago

Firefox software update?

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the… (read more)

Hello and good day! In attempting to login to chase.com, it keeps telling me that my Firefox browser needs to be updated every time I login. How can I tell if I have the latest version? Thank you!

Asked by DMCapistran 19 hours ago

Last reply by James 9 hours ago

No Choice to select a Reinstall location. It always reinstalls in the same original folder.

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to… (read more)

I've a Windows 10 computer I'm moving to that I' haven't used much in the past. I previously installed Firefox in the default location. For my own reasons I now want to uninstall Firefox and reinstall in a different folder. I can uninstall just fine; Microsoft and Glary tools don't find a trace of Firefox/Mozilla on the drive. I reboot, download Firefox using Edge and attempt to reinstall Firefox. The reinstall simply states that I'm trying to reinstall, and it'll take a few moments. AT NO TIME do I have a chance to specify WHERE to install/reinstall. How do I reinstall Firefox in a different folder?

Asked by rakgoma 19 hours ago

Last reply by James 9 hours ago

Firefox Add-On Caution Label

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you t… (read more)

Hi, I have noticed that our Extension has started getting a Caution Label with the message 'This add-on is not actively monitored for security by Mozilla. Make sure you trust it before installing.'. Wondering if you can help me identify why the Extension has started getting this label and any help with remediating it so that label doesn't show any longer it would be much appreciated.

If this is not the right avenue for this question would you be able to provide a add-on developer support email as I was unable to find one when looking over the Developer Hub.

Thanks!

Asked by ppdev1 12 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Websites not displaying all elements

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in a… (read more)

I have a couple of client websites that sometimes has trouble displaying page elements. I think it's related to some Javascript that's controlling elements animating in as user scrolls down the page. The page will sometimes load fine, but other times elements don't display resulting in large blank areas and the hero video doesn't load.

It's behaving as if Javascript is disabled in browser settings, but it is enabled. Only happens in Firefox, no issues in Chrome. My developers can't figure out what's happening.

https://kmsc.ca/ and https://carbertwaite.com/

Asked by cgchang 17 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

saved log-in not shown in password manager

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevan… (read more)

I've saved and can use the log-in details for a particular site, but they doesn't show up in the password list, so I cannot edit/delete them. Whilst it may not be relevant and may confuse the issue more, the reason I want to delete log-in + password is because I have to create a new account every 2-3 months, which I then save. So when loading the home page, the current and all previously saved log-ins get listed. I've tried to manually delete one when on the home page, but unlike keystroke searches which do get deleted, this one remains in the list. I suppose I could clear everything and save all the log-in details for each site again, but why are the log-ins for one particular site not showing up ?

Thanks

Asked by whichstroke-delmar 23 hours ago

Last reply by cor-el 11 hours ago