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Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (read more)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 5 days ago

Last reply by jonzn4SUSE 2 days ago

version 91 of firefox keeps freezing the OS - Linux

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then … (read more)

For quite a while I am using Firefox and had no issues, but recently, with new version , I am constantly facing two issues 1. the initial load of a page takes more then 30 seconds , sometimes 1 minute, but after the first page has been loaded if I open another page , it will be as usual 2. Completely random and without any sign of slowing down the OS - the OS freezes - nothing works at all and I have to restart it using the power button. ( and this happens when Firefox is open so I doubt Firefox)

version Firefox Browser 91.0.2 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Asked by vhsu20 4 months ago

Last reply by jonzn4SUSE 6 days ago

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (read more)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 2 weeks ago

Last reply by FredMcD 1 week ago

Crashes don't leave crash report

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this? … (read more)

I'm struggling with firefox crashing every few days or so. Unfortunately, pretty often there is no crash report. Is there a way I can sanely get to the bottom of this?

It happens to me more often with Cisco Webex than other scenarios, but there are also completely unrelated crashes.

This is Ubuntu 20.04 and standard firefox package installation. I haven't yet turned off the extensions:

 feedbro
 gnome shell integration
 stylus
 uBlock origin

I hesitate to disable them since most are important to my work.

Any help is appreciated.

Asked by quinnj 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

double prompt for primary password at the beggining of a firefox session

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan. What can … (read more)

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan.

What can I do to find out?

Asked by Nino Rode 59 1 week ago

Last reply by jonzn4SUSE 1 week ago

unable to access files from hidden directory.

Hello, Recently, I updated ubuntu to the latest version, and had set Firefox as my primary browser (as I normally did). I, however, could no longer access to the local hi… (read more)

Hello,

Recently, I updated ubuntu to the latest version, and had set Firefox as my primary browser (as I normally did).

I, however, could no longer access to the local hidden directories, i.e.: .local, etc., with this version. I even tried to disable Firefox sandbox security, security.sandbox.content.level = 0, and changed chown/chmod to the lowest levels, but those didn't help.

The issue can be repeated via the URL in Firefox as followed:

file:///home/y2021x/.local

or any other hidden directory. I could open these files/directories in the older versions of Firefox.

Am I overlooking something? I appreciate very much if you could help me find out the solution to this problem. Thank you very much.

Asked by y2010x 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

When exiting fullscreen videos, Firefox's window size changes to maximixed even if it was smaller pre-fullscreen

When I click the fullscreen button on a video, such as YouTube or Netflix, I find that upon exiting the fullscreen video and going back to normal screen, Firefox's window… (read more)

When I click the fullscreen button on a video, such as YouTube or Netflix, I find that upon exiting the fullscreen video and going back to normal screen, Firefox's window size is now maximized, when it was a smaller window before clicking the fullscreen button.

I am running Ubuntu 21.10 and I don't recall having the issue in previous versions.

Asked by Anthony 2 months ago

Last reply by jonzn4SUSE 2 months ago

Geckomain Process

On certain websites this "Geckomain" process destroys my CPU to 100% and maxes my network traffic with more upload traffic than download, using a lot of my data and bandw… (read more)

On certain websites this "Geckomain" process destroys my CPU to 100% and maxes my network traffic with more upload traffic than download, using a lot of my data and bandwidth etc. This is a major concern because I have to pay for my data, it's not unlimited. If left open this process will consume more than 1.5gb of RAM while nothing functions. The only way to stop it is to leave the website. I have to use these websites for my job, so I can't just avoid them. I need a resolution ASAP. Thank you.

Asked by katclix 3 months ago

Last reply by cor-el 3 months ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 4 months ago

Last reply by FredMcD 4 months ago

White Screen Problem In Linux

In linux (ubuntu) I have some serious issue when I open firefox the tabs are going to white and I don't see any buttons and website. But When I Hovering the firefox in mi… (read more)

In linux (ubuntu) I have some serious issue when I open firefox the tabs are going to white and I don't see any buttons and website. But When I Hovering the firefox in mini window i can see browser but in full screen there is only white screen as you can see in image I attached.

Asked by Jainil Prajapati 5 months ago

Last reply by jonzn4SUSE 5 months ago

  • Archived

Tabs crash on Linux version when update is pending

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the backgr… (read more)

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the background while still in use. 2. I open a new tab. 3. That's it. After an update finishes downloading, new tabs refuse to open, some citing a crash (if opened by active tabs, such as YouTube), most stating the browser needs to restart. It is not a networking problem, since already active tabs function normally, even YouTube playlists function as intended (despite the fact that they nominally refresh the entire page); and, as mentioned, the browser itself says it needs to restart. Q1: Is this intended behaviour? If so, Q2a: what purpose does it serve? If not, Q2b: what causes it? Additionally, after an update, Firefox (again, only for Linux) has rendering problems when first booted up, causing tiling, and needing Alt+f4 to close. I may revisit this issue later in a separate thread.

Asked by Plantelo 7 months ago

Last reply by Seburo 7 months ago

  • Archived

firefox broken

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine. Even reistalled OS & then worked ok till firefox did it… (read more)

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

Asked by chuck598 9 months ago

Last reply by schnrl 9 months ago

  • Archived

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (read more)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Ubuntu 20.04 - Not loading or rendering any pages

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address. I have already rebooted multiple times, purged Firefox … (read more)

My Firefox installation on Ubuntu 20.04 does not load or render any page, nothing happens when I enter an address.

I have already rebooted multiple times, purged Firefox through aptitude, deleted all files related to Firefox (profiles, the complete .mozilla folder in home, everything else) and reinstalled as suggested in various support platforms. I have started Firefox in safe mode as well.

As far as I can tell the problem started after I used "another" Firefox through my universities Citrix service to be able to access their library catalogue. I had to symbolically link all of the files in the Firefox certificate folder to that of the Citrix client for that client to work, although I've since removed those links as well and it did nothing.

I am really pulling my hairs over this as Firefox is heavily integrated in my workflow and I don't want to switch to Chrome but I also don't want to completely reinstall my laptop as that would mean completely setting up my work environment again too.

Asked by koen.m.luyten 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Firefox keeps chrashing (Ubuntu 18.04)

Hey, I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall i… (read more)

Hey,

I have a problem with firefox, i'm using a MacBookPro2012 with Ubuntu 18.04. It wont start at all, not even in save mode (without extensions). I tried to deinstall it several times, but after the reinstallation it keeps crashing.

That's was the crash report says. I don't know what to do, can anybody help out?

AdapterDeviceID: 0x0166 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 7821504512 AvailableSwapMemory: 1027600384 AvailableVirtualMemory: 11206725632 BuildID: 20210222142601 CrashTime: 1614936641 DesktopEnvironment: gnome FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614674339 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP+3 libGL.so.1? libGL.so.1+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 51498 StartupCrash: 1 StartupTime: 1614936641 TelemetrySessionId: 645bdb53-8049-4919-ab53-00995b6d316a ThreadIdNameMapping: 22039:"IPC I/O Parent",22040:"Timer",22041:"Netlink Monitor",22042:"Socket Thread",22043:"Permission",22046:"JS Watchdog",22047:"JS Helper",22049:"JS Helper",22050:"JS Helper",22048:"JS Helper",22051:"BGReadURLs",22054:"Cache2 I/O",22055:"Cookie",22056:"StreamTrans #1",22057:"Worker Launcher",22062:"GLXVsyncThread",22067:"Renderer",22069:"WRWorker#1",22071:"WRWorker#3",22074:"WRWorkerLP#2",22072:"WRWorkerLP#0",22073:"WRWorkerLP#1",22068:"WRWorker#0",22076:"Compositor",22075:"WRWorkerLP#3",22070:"WRWorker#2", Throttleable: 1 TotalPageFile: 17749499904 TotalPhysicalMemory: 16721899520 UptimeTS: .76795416 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed.

Asked by boemboem 10 months ago

Last reply by cor-el 10 months ago

  • Archived

FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (read more)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Firefox feezes system

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The … (read more)

I am using Firefox with Ubuntu 16.04. I run Ubuntu from Virtualbox in Mac host. Firefox is freezing frequently, at least once every day. System is completely frozen. The mouse pointer is moving, but no responses from mouse click. Cannot point out to any specific websites. Sometimes it just freezes while using my university email and Lms together. Really inconvenient. I really do not want to switch from firefox to chrome. So this is my last try before the switch. I tried solutions that I found online. I uninstalled and reinstalled firefox. Tried installing through Ubuntu Snap and then reinstall through command line. Tried refreshing firefox. But all ended up in the same result Any help would be appreciated

Asked by abagchi123 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Default search engine keeps changing to Yandex withouth my consent after firefox updated

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex afte… (read more)

Mozilla has an agreement with Yandex in my region. I understand the need for a sponsor, but I am very unhappy with my preferred search engine being changed to Yandex after each Firefox update without my consent or knowledge.

Asked by baris.malcioglu 1 year ago

Last reply by Standard8 1 year ago

  • Archived

how to prevent stop and go in videos?

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Al… (read more)

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Also, out of focus. Using Ubuntu 18.04. ISP is Hugesnet. Hugesnet says there is no problem with reception.

Any help appreciated. dlw

Asked by dlwy3k 1 year ago

Last reply by FredMcD 1 year ago