Firefox Support Forum

I realise that Firefox uses up a lot of Memory (particularly as it tries to run each Tab separately). However, my Firefox seems to keep increasing its usage!

I can start with a number of Tabs open & (after refreshing each Tab - to ensure it is "lice" & "active") I will get (according to Windows Task Manager) about 1,300MB in use.

Without opening up any more Tabs & without trying to run any Web-Based Videos, over a period of a few hours it will increase & increase & increase - perhaps getting up to 4,000MB!

I've cross checked with "about:performance" (to open FF's own Task Manager), to show the individual Tab usage, & that NEVER totals up to anywhere near the figures shown by the Windows Task Manager!!

Obviously, my FF is fully up to date!

Any comments!

Just downloaded firefox and getting an error on Netflix error code F7701-1003. Message also states firefox is installing components needed to play the audio or video on this page. Please try again later. I have the latest version. I am also seeing the google search engine and dont understand why firefox browser is not showing up. I am not very savvy on technical issues and would really appreciate any help.

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Every time I try to print any document in Firefox, it prints on 1/4 of the page in tiny font. I have to switch to chrome for a normal print. Cannot find an answer anywhere.

Normally use Edge. Using latest version of Firefox for something Edge doesn't do. I know how to get the Page Info (Tools/Click Padlock) but noticed in the popup context menu for this version that it is missing now when right clicking on a page or image. Only see View Page Source in the menu. Anyway to get the context menu back so it shows "View Page Info"? Maybe edit the "about:config page"?

Ron

After I updated Firefox, I have been having issues with when I am typing in the search it slows down saying that I have to disable 360 total security. another issue is that on the URL bar where the three dots are there was a drop box and one of those choices was screenshot but now it is not there. What happened??

I Jbbattery have followed one of your article that How to set Firefox as aa default browser, but when I restart my PC then my Windows set Internet Explorer Edge as a default browser ... Is it windows issue or should I have to do reinstall the Mozilla Firefox.

Good morning,

We have a problem on several machines with Firefox and RAM consumption. We use Outlook WebApp and when we open some mail in a new window with attachment, the memory consumption starts to be very high consuming space on the hard disk and leaving it empty. We do not know why or what is the process that causes this situation. It only happens with outllok webApp. (OWA) It doesn't happen all the time, it's a random problem. I hope someone can help me.

Thank you very much for your help.

I cannot access my Mewe page. First I lost the ability to post emojis and my profile picture was obscured/blurred. I tried refreshing the page, logging out then logging in again but to no avail. Next I tried deleting the cookies and cache and restarting my PC still did not work. Then for the last 4 days I cant even access the sight. I hit my bookmarks/favorites icon and it just blinks so I Google the MeWe login page and try direct access, it just blinks. Very frustrating !!!. I switch my browser from Firefox to Google Chrome and I get access to the sight. The problem is obviously with Firefox as ALL these problems began AFTER the last Firefox update. Note: My computer outside of my MeWe access is working flawlessly and fast. I did a complex virus scan with my AVAST antivirus system it revealed NO viruses, NO malware, NO Trojan Horses and a clean PC. I've spoken to friends with Google Chrome & Microsoft Edge as well as smart phones and they ALL have access to their MeWe accounts. HELP !!! I don't want to switch my browser from Firefox because it screws up all my logins, bookmarks etc. but I want access to my MeWe account. Any help would be greatly appreciated. I've been with Firefox since my first PC 15 years ago and I don't want to switch .... Thanks in advance for your help.

Hi there, When accessing history for today, selecting everything with CTRL+A then copying the selection with CTRL+C the only data copied to the clipboard is the URL [Location]. I have Name, Location & Most Recent Visit selected on the header ribbon. I am not using any clipboard utilities so I imagine it's pure Firefox inspiration. Is there a special trick for making Firefox recognise the PC standard CTRL+A and/or CTRL+C? Thanks

Hallo, kann mir jemand helfen und eine Tip geben wie ich diese illegalen unerwünschten Firefox Updates stoppen und diesem Wartungsdienst die Rechte zur Installation von Updates entziehen kann. Dies nötigenden Zwangsupdates und unberechtigten Eingriffe in mein System finde ich ganz schlimm. Ich hatte mich mal für Firefox entschieden, weil ich hoffte die machen gerade sowas nicht. Allein schon das sie wissen, dass ich ein Update brauche bedeutet, dass sie den Datenschutz verletzen und das auf meinem PC erschnüffeln. Wären sie ehrlich dürften sie das gar nicht wissen, ohne mich zu fragen. Kann mir jemand sagen wie ich das verhindern kann, Ich habe gerade gar keine Zeit alles auf Opera oder Microsoft umzustellen. Selbst Microsoft fragt bevor es sowas macht.

Hello, can anyone help me and give a tip how I can stop these illegal unwanted Firefox updates and revoke this maintenance service the rights to install updates. I find this necessary forced updates and unauthorized interference in my system quite bad. I once chose Firefox because I hoped they wouldn't do something like this. Just the fact that they know that I need an update means that they violate the privacy and sniff that on my PC. If they were honest, they wouldn't know that without asking me. Can anyone tell me how to prevent this, I don't have time to switch everything to Opera or Microsoft right now. Even Microsoft asks before it does something like this.

i cant read some site pages, amazon is sometimes affected , on top of page it says f x Acc un x, should say firefox account some amazon pages wont print. im all up to date on everything been dealing with this for awhile. havent found any answers yet

I can't figure out how to make the vertical scrollbar actually usable. Firefox works fine on my PC but I also have a new Mac and on that machine the scrollbar is totally unusable on all sites, even with a stylus. I saw a couple posts about creating some custom code for this but I'm not a developer. This can't be only my problem? How do I just make it wider?

Dear Sir, I had Whatsapp for PC for years..., and seem no problem. Two weeks ago I can't access web.whatsapp.com anymore... Why? I'we check my firefox version and its the newest version.

Thanks

I set about updating my e-mail address on this forum. I followed a hyperlink which had been e-mailed to me automatically in the past by the forum, and which pointed to support.mozilla.org

The first screen (whose URL I don't want to try to get right now because doing so might sign me out of my Support.Mozilla.org account) offered only an option for creating a new account, not signing into an existing account. It turns out that this is a very significant wording mistake that needs to be corrected.

Since I thought my existing account didn't exist anymore, I made a new account with my new e-mail address.

Then I found that the short username assigned to my new account had a "1" suffixed - which meant that my existing account did exist after all. So I deleted the new account. I also managed to sign into my existing account by using the misleadingly named "Create a new account" method.

The next problem was how to change my primary e-mail address. There is no evident way to do this. I eventually found article https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts which confirmed my suspicion that the recommended workaround is to add the new address as a "secondary address," then delete the primary address. This is another significant issue that needs to be corrected. I'm registered on possibly dozens of Web forums etc. & all of them (except Mozilla) simply let me change my e-mail address when I need to.

Anyway, now apparently the support forum doesn't let me add my current e-mail address as a secondary e-mail address, because there is still a record of this address on the defunct account that I just now created. Also, the error message here is worded incorrectly (it claims that my new e-mail address is the same as my old e-mail address).

Can I please have assistance from a forum admin in getting my e-mail address updated, without change to my short username.

I also wish there were a more obvious way to ask for help (or raise defect reports) regarding the forum itself.

Thanks for your help.