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  • Solved

What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan 1 week ago

Answered by jscher2000 1 week ago

  • Solved
  • Archived

Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (read more)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Asked by Virginian11 6 months ago

Answered by Virginian11 6 months ago

  • Solved
  • Archived

When trying to pay for anything with PayPal within Firefox, I can log into PayPal but then the payment page never loads. Other browsers work just fine.

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just… (read more)

No matter which website PayPal is used on, as long as I try to pay from Firefox, PayPal will not load the payment screen. Other browsers perform the sane transaction just fine. I have tried clearing cookies and cache. Also, I have tried the security icon in the address bar. Why is this happening?

Asked by James Scott Gilchrist 6 months ago

Answered by FredMcD 6 months ago

  • Solved

Getting rid of Duckduckgo

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google … (read more)

I installed the Duckduckgo extension and decided after a week that I didn't want to use it any longer. I disabled the extension and in Preferences/Search selected Google to once again be my default search engine. But, when I do a search, Duckduckgo comes up as the default, and when I look in Preferences/Search it again shows as the default. I went back into extensions and totally removed Duckduckgo, reset Google again as the default but it reverts to Duckduckgo. I went into One-Click Search Engines and removed Duckduckgo, but then when I try to select my default search engine there are no search engines from which to choose. I clicked on Restore Default Search Engines but then I'm back to Duckduckgo being the default search engine. I've spent hours searching online with no success. How do I get rid of it and get Google back as my default? I'm using Firefox 82.0 on an iMac running Catalina. I updated to 82.0 hoping that might solve the issue, but no luck.

Asked by philmguy 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox Refresh Wiped my saved passwords! Help!

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eli… (read more)

I need help restoring my passwords. I saw a suggestion to refresh Firefox, and so I did, thinking it wasn't more than disabling the add-ons. I didn't realize it would eliminate my logins and passwords. Can someone help me find them? Otherwise I'm in some trouble.

Asked by bromax.cfr 3 months ago

Answered by jscher2000 3 months ago

  • Solved

Firefox will not open when clicked on

So up until very recently Firefox was working perfectly on my Windows 10 laptop. Now it will not open when I click on it. It has been my default browser and when I click … (read more)

So up until very recently Firefox was working perfectly on my Windows 10 laptop. Now it will not open when I click on it. It has been my default browser and when I click on a link someone sends me, Firefox opens with no problem. It just will not open when I click on it in the task bar. I have uninstalled/reinstalled it, I have refreshed it as suggested, and I have deleted the processes within Task Management. None of the things suggested so far in the Community Support has worked. It is very frustrating so now I turn to those of you who might have encountered this problem and know a solution. It is also extremely frustrating and disappointing that the makers of this browser don't have a support number to help solve this kind of issue so I hope someone in this community can help! Thanks! I look forward to your response and solution!

Asked by Drew4613 2 months ago

Answered by Drew4613 2 months ago

  • Solved

set "print with system dialog" as default

dear ladies and gentlemen, Firefox has been delivered with the new print dialog since version 82. I have to print around a hundred PDF files at work (usually only the fir… (read more)

dear ladies and gentlemen,

Firefox has been delivered with the new print dialog since version 82.

I have to print around a hundred PDF files at work (usually only the first page of the document). The new print dialog means that there is a lot more work for me here.

Is it possible to set the "old" system print dialog by default or to instruct firefox to always print only the first page of the document by default?

Asked by Bruce Wayne 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 month ago

Answered by jscher2000 1 month ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Refresh disaster

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my book… (read more)

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my bookmarks, etc., so I tried to add them by calling up the site and pressing Control+D, clicking on the star, etc. Nothing worked. Then I tried to add "Top Sites" to the opening page of the browser, putting in the name and URL. That didn't work either. Then I went to look at the suggestions on the Mozilla site as to what to do, either to allow the current version of Firefox to accept Top Sites & Bookmarks, or to reinsert the Old Firefox Data. I found the relevant pages but could make no sense of them. The recommendations are infinitely beyond my computer capacities, but even the simplest suggestions, like 'open the Old Firefox Data folder, highlight the items contained therein, right click, and press Copy' were unhelpful, since when I right-clicked, the menu that came up didn't include "Copy." Should I uninstall Firefox and download anew? I'm using Windows 7 and Firefox of approximately the same vintage. (Alas) I am also of a generation that remembers when electric typewriters were the big new thing, so I'm going to need very very simple instructions. . . . Many thanks, DKS

Asked by shuger 1 week ago

Answered by jscher2000 6 days ago

  • Solved

Print button saves file

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a… (read more)

Why does the Firefox print button launch the save window? When I open an attachment from an email to print, the print button automatically wants to save the document as a PDF. If you try to open the PDF after being saved, it will launch the printer function on my MacBook Pro.

I have tried the procedures in the "Fix Printer Problem" article, which does not resolve the problem. If I refresh Firefox, the print button will work for a few days and then reverts to saving files.

I have removed and redownloaded Firefox multiple times, and I get the same results. I have used Firefox for quite a while and never had this problem. This issue is something that has started about two months ago.

Asked by gmichaelbargas 6 days ago

Answered by jscher2000 6 days ago

  • Solved

How can you disable image smoothing if firefox?

Whenever I zoom into images in Firefox (example), the image smoothing makes them look blurry, especially on low resolution images. Is there any way to disable image smoot… (read more)

Whenever I zoom into images in Firefox (example), the image smoothing makes them look blurry, especially on low resolution images. Is there any way to disable image smoothing of Firefox?

Asked by Super Scooper 6 days ago

Answered by jscher2000 6 days ago

  • Solved

update changed firefox-website

Some days ago I noticed a change in the outfit of the firefox basic website: It concerns the upper menue-line. There is still in the right upper corner the `x ´ , the sig… (read more)

Some days ago I noticed a change in the outfit of the firefox basic website: It concerns the upper menue-line. There is still in the right upper corner the `x ´ , the sign for closing the page.( note the red flash in my picture!) But I am missing the `-´ and the square sign, with which I can hide and open a hidden page. So I don´t know, how to switch between several pages, i.e., I can´t make dissappear this page, in order to use the translation page.

Asked by renateky1 5 days ago

Answered by cor-el 5 days ago

  • Solved

Firefox/Win10

I got following issue: on every site, i get a blinking cursor like I could type there (happens on every space/text without links, banners etc.) when I click somewhere, is… (read more)

I got following issue: on every site, i get a blinking cursor like I could type there (happens on every space/text without links, banners etc.) when I click somewhere, is there a way to stop firefox from doing that?

Asked by tisl90 5 days ago

Answered by cor-el 5 days ago