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Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (read more)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Asked by PassoGiau 15 hours ago

Last reply by cor-el 3 hours ago

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi p… (read more)

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

Asked by jebronson 14 hours ago

Last reply by cor-el 5 hours ago

Where the hell can I submit a problem!?!?!?!? EBAY DOES NOT WORK WITH LATEST UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!

WTF?! You guys do not even have a technical support category?!?!??! The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubles… (read more)

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

Asked by Byron1c 22 hours ago

Last reply by JBG84 6 hours ago

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making th… (read more)

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Asked by Maadi Helio 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Firefox Window issue

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not … (read more)

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not happen in Chrome, Safari or Opera.

Also, how do I get the Sidebar to not automatically open when I open my saved windows in Firefox? It wasn't doing that before.

Thanks for your help.

Best regards, Steve Brand

Asked by brands008 18 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

firefox stopped working after uninstalling office 365

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop… (read more)

Firefox stopped working on my laptop after I uninstalled office365. I have reinstalled office, but firefox still not working. It is working on my phone and an old laptop. What are my options? Nothing happens wen I click on the 3 bars, history, settings, etc. Need help, thanks.

Asked by jimi1952 12 hours ago

Last reply by TyDraniu 12 hours ago

Browser Management

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization". When I clicked on that statement and printed off the infor… (read more)

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Asked by 17jlclvr 1 day ago

Last reply by cor-el 1 day ago

Product search on Sainsburys website

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?… (read more)

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

Asked by PeterRaby 1 day ago

Last reply by cor-el 1 day ago

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Hi, I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw-- Getting error as Secure Connection Failed… (read more)

Hi,

I am getting error while accessing the site https://bharatloanfintech.com/aadhaar-veri-request?refstr=XG1TPl5uUzwHZw--

Getting error as

Secure Connection Failed

An error occurred during a connection to bharatloanfintech.com. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by kamal.dubey2012 1 day ago

Last reply by cor-el 1 day ago

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 1 week ago

Last reply by ArtistQ 1 day ago

Video downloder extensions have “save as” popup even though disabled in setting

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts… (read more)

So i have been using firefox on pc for a while now peacefully, i would usually be able to download videos from dailymotion via videodownloader pro ext without any prompts for “save as” for videos, it would automatically add the videos to the downloader and start download.

Sadly those good days have ended as i accidentally deleted the extension via the troubleshoot> restart options.

On a fresh firefox, I redownloaded the videodownloader pro, unchecked the “always ask” for the downloads in the setting, and tried to download a video. it popped up the save as prompt, i tested a winrar download to see if it was on the extensions side, it was able to download without the prompts. I then checked the settings for the extension itself in which did not have anything for downloads. I next tried a different downloader, video downloader professional ext, that also had same result as the previous extension.

Anyone have this problem and have fix? In the meanwhile downloading shows is going to be one extra click of pain for me.

Asked by asiancong 2 days ago

Last reply by Dropa 1 day ago

autofill

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But… (read more)

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

Asked by pisaacs 4 days ago

Last reply by Dropa 1 day ago