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WideVine plugin crashing on Netflix

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-inst… (read more)

Today on my Netflix I received a "widevineCDM plugin has crashed" message. I went to the plugins and everything is updated even my FireFox. I have uninstalled and re-installed this app, but nothing has helped. Not sure what else to do. Any suggestions would be helpful. Thank you in advance.

Asked by sjsutherland89 1 day ago

Pinned facebook tabs unpin and reload automatically on browser restart

I've facebook container addon installed https://addons.mozilla.org/en-US/firefox/addon/facebook-container/. If I pin any facebook tab and restart the browser, all the fac… (read more)

I've facebook container addon installed https://addons.mozilla.org/en-US/firefox/addon/facebook-container/. If I pin any facebook tab and restart the browser, all the facebook tabs unpin and automatically reload themselves. browser.sessionstore.restore_pinned_tabs_on_demand is already set to true.

This is pretty annoying. How do I get rid of this?

Asked by Nikhil 6 days ago

about opening word files(*.doc)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox … (read more)

When opening word files(*.doc) on the server with Firefox browser, it is very slow, but other browsers open word very quickly. Is this a bug in the design of the firebox browser?

Asked by 1346942613 6 days ago

Last reply by 1346942613 6 days ago

Firefox won't work Win10 Pro

Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with lat… (read more)

Used firefox on every PC ive built....never had this happen. Crashes on startup every time. Tried reformat, installing several times, etc. Win10 is fresh install with latest updates.


Have submitted a million of the crash reports.

Asked by ateel7 6 days ago

Last reply by ateel7 6 days ago

Screen flashes to white when scrolling.

I have noticed a recently developing event in Firefox. When scrolling through some pages such as LinkedIn or Facebook, my screen will suddenly go completely white. It s… (read more)

I have noticed a recently developing event in Firefox. When scrolling through some pages such as LinkedIn or Facebook, my screen will suddenly go completely white. It seems to freeze for a second or two, then comes back. This has only been happening for about the past two or three weeks, so since about 1 April 2021 for time reference. My About Firefox shows I am running 87.0 (64-bit) and it is up to date. I completely uninstalled - including the deletion of the Mozilla folders per info on the web - then reinstalled. This did not correct the issue. I also run Chrome and do not experience this issue when using it.

Asked by stevenkimbell 5 days ago

''Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.''

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. … (read more)

I am using Windows10, Version 20H2 (OS Build 19042.928) with all available patches installed as of 04/14/2021, and am using Firefox 87.0 (64-bit) as the default browser. I have suddenly begun to get the subject error message (Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.) in Firefox, whenever I try to open an email web link from within Thunderbird. Until a few days ago, the email web link always opened up in a new Firefox browser tab.

If I change the default browser to something else, the email web link opens in a new tab in that browser.

I have tried every solution that has been recommended in this support forum to no avail. The error pops up even when Firefox has been started in safe mode. I have created new profiles to no avail. I have even gone so far as to totally uninstall Firefox, then manually rename all of the Firefox directories in my user profile and then install a clean version of Firefox. So far, I have not been able to get rid of the problem.

Any suggestions would be appreciated.

Asked by gczerw 6 days ago

Last reply by gczerw 5 days ago

Command line for Linux to detect http errors 404 500

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing a… (read more)

Hello! I'm using firefox in tinycore linux to show chromeless some websites but sometimes the screens go white. As this is nothing that happends all the time just doing an F5 or refresh helps to restart the page and works fine. I need help to: Detect the white screen in firefox with a script in bash if possible.

I've searched for firefox command line but I can't find more deep command line to get this error and then execute a script to fix this.

The help from firefox -h I get is this

Usage: firefox [ options ... ] [URL]

      where options include:

X11 options

 --display=DISPLAY  X display to use
 --sync             Make X calls synchronous
 --g-fatal-warnings Make all warnings fatal

Firefox options

 -h or --help       Print this message.
 -v or --version    Print Firefox version.
 --full-version     Print Firefox version, build and platform build ids.
 -P <profile>       Start with <profile>.
 --profile <path>   Start with profile at <path>.
 --migration        Start with migration wizard.
 --ProfileManager   Start with ProfileManager.
 --no-remote        Do not accept or send remote commands; implies
                    --new-instance.
 --new-instance     Open new instance, not a new window in running instance.
 --UILocale <locale> Start with <locale> resources as UI Locale.
 --safe-mode        Disables extensions and themes for this session.
 --allow-downgrade  Allows downgrading a profile.
 --MOZ_LOG=<modules> Treated as MOZ_LOG=<modules> environment variable,
                    overrides it.
 --MOZ_LOG_FILE=<file> Treated as MOZ_LOG_FILE=<file> environment variable,
                    overrides it. If MOZ_LOG_FILE is not specified as an
                    argument or as an environment variable, logging will be
                    written to stdout.
 --headless         Run without a GUI.
 --ssb <uri>        Open a site specific browser for <uri>.
 --browser          Open a browser window.
 --new-window <url> Open <url> in a new window.
 --new-tab <url>    Open <url> in a new tab.
 --private-window <url> Open <url> in a new private window.
 --preferences      Open Preferences dialog.
 --screenshot [<path>] Save screenshot to <path> or in working directory.
 --window-size width[,height] Width and optionally height of screenshot.
 --search <term>    Search <term> with your default search engine.
 --setDefaultBrowser Set this app as the default browser.
 --first-startup    Run post-install actions before opening a new window.
 --kiosk Start the browser in kiosk mode.
 --jsconsole        Open the Browser Console.
 --jsdebugger [<path>] Open the Browser Toolbox. Defaults to the local build
                    but can be overridden by a firefox path.
 --wait-for-jsdebugger Spin event loop until JS debugger connects.
                    Enables debugging (some) application startup code paths.
                    Only has an effect when `--jsdebugger` is also supplied.
 --devtools         Open DevTools on initial load.
 --start-debugger-server [ws:][ <port> | <path> ] Start the devtools server on
                    a TCP port or Unix domain socket path. Defaults to TCP port
                    6000. Use WebSocket protocol if ws: prefix is specified.
 --recording <file> Record drawing for a given URL.
 --recording-output <file> Specify destination file for a drawing recording.

Asked by Fernando 4 days ago

Firefox Design. Continously and automatically backing up Sessions to an additional file and folder of my choice

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (o… (read more)

A problem I'm not sure Firefox has addressed or resolved in all the years I've been using Firefox - even after it changed its programming, and the way it saves session (or even bookmark) backups to the profile folder, is: whenever Firefox is forced to shut down after a computer software issue (like freezing, blue screen, extreme sluggishness, etc.), and we presume (with fingers crossed) that Firefox will open back up with all our tabs intact for the past 7 - 20 days, but instead opens with them all missing and forever gone - even after immediately and instinctively proceeding to the profile folder (before shutting down Firefox) to recover them using Mozilla's recovery steps to replace the "places.sqlite" file, I periodically find that every single one of the recovery files has been re-stamped with the same date and time (and missing data) as the new places.sqlite file.

So I hope and pray, that because this issue happens to thousands of Firefox users over time - no matter what Firefox version update their using (because it has happened in several versions for me), that a terrific way to prevent forcing users to find and use a great sessions manager addon that saves tabs (with all their history - that won't also crash or easily be written over), or forcing users to constantly worry and remind themselves to manually backup the required profile files daily, or having to remember minimally, to backup the profile files "before" opening Firefox after a crash, (which seldom happens), that Firefox offers its users the option to set Firefox up to continuously and automatically save a complete new (additional) set of backup files to a different folder of the user's choosing, with the extra option to save a "set" number of session backups, where Firefox can't access them upon opening. Imagine how much anguish, anger and self loathing Firefox will eliminate in the world with this one simple option.

Here's another wish-list item. If Firefox could present the list of open Firefox windows that appear at the top right of the screen whenever hovering the mouse over the Firefox icon in the taskbar, I wish for the popup list to permanently nudge down so it "never" covers up my open tabs in each of the open window's (which is how I know I determin which of the numerous windows to navigate). And of course the list should self adjust whenever I turn the "Menu Bar" on or off. Thank you, in advance, for considering these two important items toward the Firefox experience.

If you're wondering why I haven't moved on to the latest version. It's because I all too "often" encounter my valuable "business" addons no longer working, and the miserable task of trying to go back to the previous version, or trying to find new addons that work half as good. Sometimes all of my addons disappear. I also wish I could turn off Firefox's constant reminder, to upgrade since I've asked twice before, with no Mozilla reply. Thank you again.

Asked by cvmenn 4 days ago

cytu.be streams' volume control breaking when adjusting settings

Debugging steps: Tried clearing the cache & reloading Tried disabling ell extensions+ running browser in Safe Mode. Tried several different streams: some str… (read more)

Debugging steps:

   Tried clearing the cache & reloading
   Tried disabling ell extensions+ running browser in Safe Mode.
   Tried several different streams: some streams w/ no customization might fix the problem, but it's not entirely clear to me which streams are "completely" customization-free.
   Tried different browser: Edge does not exhibit this issue

The Problem:

Been noticing this problem in Firefox at https://cytu.be over the last couple of months; this seems to be happening with any stream on the site, ; I don't remember exactly when I started noticing it. This is observed directly on the website, not any third-party site.

Messing with stuff outside of the web player seems to have a tendency to break the web player's volume control, resulting in its volume maxing out and desyncing from the video stream; it almost sounds at times like the audio stream is restarting from the beginning of whatever video is playing, while the video stream continues as normal. I've seen it happen mostly while using a wireless remote + Fliirc to adjust settings (mainly OS volume, brightness, and f.lux settings) but it can also happen from my keyboard, as well as manipulating the web player's volume control too much, and also zooming in/out the webpage too much. Clearing the cache & reloading doesn't work, and neither does disabling all add-ons, or running Firefox in Safe Mode. The only solution I've found so far is to refresh the webpage.

Spoke with site's developer, who remarked that he had not heard of anyone else experiencing this bug, and suggested it must be a Firefox issue; something about how the browser interacts with the OS' audio subsystem is probably causing this bug.

Does not seem to happen in latest version of Edge, for some reason.

Running the latest build of Windows 10 64-Bit Windows 10 64-bit OS Build 19042.928 and Firefox 64-bit 87.0.

Asked by AndysSeveredHead 3 days ago

Last reply by AndysSeveredHead 3 days ago

key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie

Bonjour, When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée Une erreur est survenue pendant une connexion à addons.mozilla.org. L… (read more)

Bonjour,

When i want go to addons.mozilla.org I can't. With this : «Échec de la connexion sécurisée

Une erreur est survenue pendant une connexion à addons.mozilla.org. Le serveur utilise le mécanisme de « key pinning » (HPKP) mais aucune chaîne de confiance pour les certificats n’a pu être établie pour correspondre au pinset. Les violations de « key pinning » ne peuvent pas être forcées.

Code d’erreur : MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   La page que vous essayez de consulter ne peut pas être affichée car l’authenticité des données reçues ne peut être vérifiée.
   Veuillez contacter les propriétaires du site web pour les informer de ce problème.» 

Where are the site proprietary ? ;-) Firefox 87.0 (64 bits) in Debian Sid

Asked by cei.marin 3 days ago

Instagram not loading says no connection even conneced to good network

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site… (read more)

Some sites are not loading like instagram and for some sites browser doesnt even try it directy shows connection problem and only loadds the page after reloading the site many times

Asked by saakar18 2 days ago

Cannot Download in both Ubuntu and Windows 10

I have the Firefox in both my PC and laptop. Both my PC and laptop have dual boot Windows 10 and Ubuntu 20.04 with the latest updates. Firefox is in version 87 also fully… (read more)

I have the Firefox in both my PC and laptop. Both my PC and laptop have dual boot Windows 10 and Ubuntu 20.04 with the latest updates. Firefox is in version 87 also fully updated in both OS in both machines. When I try to download anything whatever the size of the file is I see the little that shows downloading has started and then it vanishes and shows that the download has failed. I've already tried cleaning the cache, the history and the downloads history but nothing worked in any of my systems. Can anyone please help?

Asked by dragonwhisperer1 2 days ago

Last reply by dragonwhisperer1 1 day ago

Firefox doesent work anymore

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since… (read more)

Hello If I open Firefox on my Smartphone it shows me blank site,see added screenshot. I did uninstall it already and new installation but still the same.This happen since this morning. I use Huawai y7 Android 5,1 The image i send you ,suppose to be the google search site I can do it with any site its not readable. The only page which is working is the starting page of firefox AS I said I am using FF since 3 years on my phone worked perfect but since this morning no more Best regards Joachim Hof

Sorry my english i am german

Asked by joehof 1 day ago

WidevineCdm plug-in

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message. Error Code F7702-1003 At the top of the p… (read more)

I typed www.netflix.com in the address line and Netflix tried to come up. But I got a huge black page with an error message.

 Error Code F7702-1003 

At the top of the page in a thin yellow box it says

 The WidevineCdm plug-in has crashed. 

It suggested that I reload the page and the plug-in would reset itself. I did but it didn't.

How do I fix this problem?

Asked by sheralyn.lerner 1 day ago

The Close, Minimize and Zoom buttons of Firefox window (and other Mozilla products) are wrongly aligned in Mac OS when the system locale is right-to-left (e.g. Arabic)

In Mac OS, when the locale is right-to-left, the window control buttons should appear in the top-right side of the window. In case of tabbed window it should show before … (read more)

In Mac OS, when the locale is right-to-left, the window control buttons should appear in the top-right side of the window. In case of tabbed window it should show before tabs. That is not the case here in Mozilla products. They show to the left in a malformed way. Only the close button is clickable, the Minimize button is barely visible and the Zoom button is totally hidden off-canvas. (Please see attached screenshot).

Asked by Amr Ibrahim Khudair 1 day ago

Can't play Netflix or open facebook or messenger

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a b… (read more)

Since the update 78.10.0 yesterday I can't play Netflix or open facebook or messenger. Facebook only shows the first post and I cannot click on anything. Messenger is a blank page Netflix shows error NSES UHX which Netflix support says does not exist in their system

Asked by jacquie2 1 day ago

Extra annoyance with "script not responding" pop-up dialog window

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to d… (read more)

Following other support threads, I managed to turn off the incredibly annoying yellow bar warning of "a script slowing down the browser". But Firefox then defaulted to displaying those messages as they occur in separate error message dialog boxes.

Again, following other threads, I have managed to make a decent amount of them not display by increasing the time Firefox waits before popping up the error message. I have also determined (from looking at the script name that displays in the error box) that the remaining scripts originate at whatever site I am browsing at the time, so at least my very few add-ons are not to blame.  :)

I probably can live with those remaining few, except that if a script fails and I happen to be in another tab when that happens, Firefox annoyingly switches focus to that tab. It becomes even more of a nuisance if I was typing in the tab Firefox switched away from.

Is there a setting in about:config that will prevent Firefox from displaying an error message unless and until the user has selected that tab his/herself for focus? (Or if not, could the developers code that into a future release?)

Asked by Kymber 1 day ago

Page loading times much slower on Firefox than Chrome on same machine at same time

Hi, I have decided to ditch Google as much as possible, and come back to Firefox. I always had a tinge of guilt for going over to Google, but that's another story. The p… (read more)

Hi,

I have decided to ditch Google as much as possible, and come back to Firefox. I always had a tinge of guilt for going over to Google, but that's another story.

The page load times for Chrome are averaging about 1 second. for Firefox they are between 10 and 40 seconds.

OOB does Firefox need any setting changes to make it load pages faster ? I've compared page loads on pages I havent visited before, so no browser cache settings should affect loading times.

Here is some data to back this up.

System : OS Windows 10 Pro - Version 10.0.19043 Build 19043 All latest updates as of 20 April 2021

HW AMD Ryzen 9 3900x CPU X570 Aorus Motherboard 64GB DDR4 3200MHz 3090 Nvidia RTX GPU All PCIe Gen 4 NVMe SSDs

Firefox : 88.0 (64-bit) - About Box says "Up to Date" Chrome : Version 89.0.4389.114 (Official Build) (64-bit) - latest on stable channel

3 x Arbitrary URLs to load a. https://calgary.ctvnews.ca/alberta-doctors-find-2nd-case-of-blood-clot-linked-to-astrazeneca-vaccine-in-canada-1.5391531 b. https://www.bbc.com/ c. https://www.usa.gov/

Clear Cache before going to web site Choose web sites I had not visited before on this computer

Load times for Chrome in MILLI seconds a 1178(ms) b 1321(ms) c 914(ms)

Same pages loaded in Firefox in SECONDS a 40.65 seconds b 10.38 seconds c 8.33 seconds

Ping and Internet Connection settings Ping 2ms Download 854.16 Mbps Upload 821.35 Mbps

Both browsers have no plugins loaded (except the page time load plugin).

Even if the plugin is telling me the wrong times, I can tell that the times are roughly correct by watching the page load, ie Chrome takes about a second to load most pages, Firefox is taking about 10-40 seconds.

I presume I must have some kind of setting that's wrong somewhere, but this is OOB, so are other people experiencing this kind of latency ?

Thanks

Asked by marcusobrien 1 day ago