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Started getting Access Denied from this server 18.4b112817.1660943487.526ee55 on some websites.

Have been getting Access Denied on some websites for the past 3 weeks. Cannot seem to find out what the error code references. Have also tried the google browser for t… (read more)

Have been getting Access Denied on some websites for the past 3 weeks. Cannot seem to find out what the error code references. Have also tried the google browser for the same websites same response. Thanks, Richard

Asked by richardob.44 2 minutes ago

Firefox Support & other sites won’t load: Your connection to this site is not secure

All of a sudden most websites won’t open and I am getting the error message “Your connection to this site is not secure”. I am able to open Google.com and all of it’s li… (read more)

All of a sudden most websites won’t open and I am getting the error message “Your connection to this site is not secure”. I am able to open Google.com and all of it’s links, as well as Yahoo.com. I am also able to open various random websites, but not all. I can open apple.com, but not support.apple.com.

When I click on the information provided for sites I can not open I see two things: 1) Verified by: Not specified 2) Technical details: Connection not encrypted

When I open Google for example I see 1) Verified by: Google… 2) Technical details: Connection encrypted

Obviously support.apple.com and support.Firefox.com are verified and encrypted website, so the problem must be on my end.

I have tried many fixes including clearing out cache, web browsing, unplugging my computer and modem, full virus scan, offline webdefender scan, system restore (which didn’t work), changing the DNS to 8888 and 8844.

I am using a Dell Desktop with Windows 10. Any suggestions would be most appreciated.

Thank you.

Asked by rlplag 23 hours ago

Last reply by cor-el 2 hours ago

PR_END_OF_FILE_ERROR constantly occuring on google websites (google search/youtube etc)

Whenever I try and use any google website I get the PR_END_OF_FILE_ERROR. Occasionally the pages load up properly but 95% of the time "PR_END_OF_FILE_ERROR" will occur. T… (read more)

Whenever I try and use any google website I get the PR_END_OF_FILE_ERROR. Occasionally the pages load up properly but 95% of the time "PR_END_OF_FILE_ERROR" will occur. This is getting frustrating as other webpages are loading normally e.g. duckduckgo, amazon. As I use google primarily for browsing and work this is making firefox unusable for me at the moment. I have temporarily switch to Edge which also seems to work fine.

Asked by Zcbtouk 7 hours ago

Last reply by cor-el 2 hours ago

Copy and Paste stop working intermittently on Windows 11

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily. … (read more)

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily.

Asked by banjopuppet 3 hours ago

Firefox doesn't work normally at lastest version in some website.

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my… (read more)

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my desktop doesn't work.

but when i installed 99 version on my desktop and finally i found that it works fine!

however i know the dangerous about using outdated browser... any idea...?

Asked by gpangmin 5 hours ago

Surface Go 2 Touch Keyboard doesn't show on maximized Window

I updated my Surface Go 2 to Windows 11 and now the Browser glitches whenever I try to type with the window maximized or in full screen mode. How can I solve this issue? … (read more)

I updated my Surface Go 2 to Windows 11 and now the Browser glitches whenever I try to type with the window maximized or in full screen mode. How can I solve this issue?

Asked by leonlozadavid 15 hours ago

Firefox locking up -- one, two, or up to 8 tabs open doesn't matter!

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter… (read more)

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter about the number of tabs open, or what sites I'm accessing. It 'seems' random, and closing Firefox and reopening it seems to work for a short while before locking up again. I'm not a tech guru so I don't know exactly what to include here, like logs, or other info. The other issue associated with this issue is, when it locks, and I restart, Firefox does not start the first time I click on it. I have to click on it again and when I do, it will start, but usually (not every time) I get an error message along with the open home page of Firefox. I have to press the (not sure what to call it) windows key and switch to the error to close it. In the past, I've always had a great experience with Firefox, but this is starting to really be annoying! Especially when I have four of five tabs open and have to do a restart. Firefox doesn't seem to realize it's had a problem so the option to re-open tabs with a restart doesn't happen. So I have to use history, which can be troublesome and confusing, to get back to the pages I was reading. I only open multiple tabs most often when I'm researching an issue and want to 'order' the tabs so I read the ones that look like they apply the most to my research topic. So it really is an annoying issue. So much so, that I have been looking to switch browsers. But I really do not like the large commercial entities not to name names, but I may have to suck it up and install the Big G's browser, the Big C! )^: (note: if you respond requesting additional information, please be kind and offer how to obtain the info! Thanks!)

Asked by Billy Bubba 2 days ago

Last reply by cor-el 16 hours ago

Using Firefox with a VPN yields PR_END_OF_FILE_ERROR

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. I… (read more)

Using Windows 11. I'm using a free Proton VPN. My Firefox version is 103.02. I want to be able to continue to use the VPN when using Firefox to check my gmail accounts. If I disconnect the VPN, Firefox lets me access my mail site without a problem. When I use the VPN connected, I'm getting a PR_END_OF_FILE_ERROR

Is there a way to keep the VPN on and connect with no error? Is there a Firefox setting I can change? I don't have proxy selected in Win 11 connections. Cache is cleared.

Asked by lakshmigoode99 21 hours ago

Last reply by cor-el 17 hours ago

Can not log in on FedEx with Latest version beta 104

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establish… (read more)

have tried many different ways. also already re install the Firefox browser but sadly. i still can not log in the FedEx it always show We are having trouble establishing a connection. Please refresh the page.

Asked by malex3820 18 hours ago

app will not open

After having to reboot because of a storm, Firefox will not open. The icon bounces and that's it. Once in a great while I'll fiddle with it trying again and again and it … (read more)

After having to reboot because of a storm, Firefox will not open. The icon bounces and that's it. Once in a great while I'll fiddle with it trying again and again and it opens. In order to keep using it I have to clear the start up cache before shutting it down. This last time I came to you via Safari. Had to reset my password and the email link you sent opened Firefox when it wouldn't open before. Odd. Before I force-quit to try again it shows/reads Firefox not responding and I force quit. And yes, I always keep up with the updates. I started using Mozilla products on my first Mac back in 2000. I am a dyed in the wool Lizard fan but ... I have downloaded a fresh copy of Firefox using Safari. I don't want to have to use it again. Gilbert

Asked by lacewood12 18 hours ago

Firefox loading some pages but not others?

Internet is fine, other apps and browsers load fine. Mozilla support pages load fine, I'm sending this post through the affected Firefox. But every other page I try to lo… (read more)

Internet is fine, other apps and browsers load fine. Mozilla support pages load fine, I'm sending this post through the affected Firefox. But every other page I try to load hangs endlessly. Youtube, FB, DuckDuckGo, reddit, just standalone images, literally nothing else seems to load.

I'd installed a mod loader for a game earlier that gave BitDefender a conniption fit I guess because of the way the loader injected code, and BD insisted on doing a "malware clean" on reboot after I told it not to. I suspect BD must have deleted something or changed permissions, but I can't find anything in its app that would undo or provide exceptions etc.

Is there any way to refresh/troubleshoot without having do a full reinstall? (or else an easier way to do a reinstall that's less of a hassle?) I've already rebooted my PC, restarted Firefox a couple times, emptied the cache and cookies, and tried to connect with no proxy, none so far have worked.

(Windows 10, Firefox v 103.0.2)

Asked by midas_touch 19 hours ago

Last reply by midas_touch 19 hours ago

Firefox developer edition crashes when closing some tabs

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information. Report ID bp-d44804f7-fd73-4088-9d0… (read more)

When I close a tab, sometimes it crashes. I tried with `-safe-mode` and the error persists. Let me know if I can add more information.

Report ID bp-d44804f7-fd73-4088-9d00-14c880220818

Asked by RodrigoMil 1 day ago

Last reply by jonzn4SUSE 22 hours ago

Debian Mate Firefox worked once. Now it fails continous, no crash log

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an ext… (read more)

I need some things to look at. Debian 11.4 Bullseye 16 CPU 72GB I just got the Mate desktop working. Thought I'd find a cool wallpaper. Site said it needed to load an extension. I tried to escape but now my firefox fails to load even in troubleshoot mode. It builds the window frame I can almost touch the menu and gone.

Checked .mozilla/firefox/Crash Reports/ and it's empty checked .mozilla/extensions/ and it's emtpy Got an install time InstallTime20220718130424

as I click on Firefox Icon in menu the screen pops alert that says: "Firefox closed unexpectedly while starting....try to resolve the problem in troubleshooting in SafeMode."

tailing syslog: tail -f /var/log/syslog gives this clue: oom-kill:constraint=CONTRAINT_NONE, task=firefox-esr total-vm:672432kb Kernel Out Of Memory killed process pgtables:840kb oom-score_addj:0

I can add more detail if I know where to look. OOM with 72GB ?

Asked by agrapha 1 day ago

Last reply by cor-el 23 hours ago

  • Solved

Firefox restores tabs each time I restore the browser, setting is not turned on

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have t… (read more)

When I open Firefox after starting my computer, all of my tabs from the previous session are automatically restored, and they take several minutes to load. I don't have the "Open previous windows and tabs" setting enabled. Is there a way to stop Firefox from loading these tabs each time I open the browser?

I'm using Firefox 103 on KDE neon 5.25.

Asked by logicalwillow 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

Update problem Firefox on Windows 7

Firefox won't update because it thinks that an instance is still running, but there is no browser instance running! Also when saying to stop it doesn't help, it keeps ret… (read more)

Firefox won't update because it thinks that an instance is still running, but there is no browser instance running! Also when saying to stop it doesn't help, it keeps returning saying that it's still running. Some strange register setting in Windows 7? Also Firefox won't start because of the same problem, see added screen shot (in Dutch)


.

Asked by jules.wolfrat 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by pruimerman 1 day ago

  • Solved

Firefox(Non-snap) 104.0 crash on Ubuntu without logs for specific URL

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java There are no crash log… (read more)

Firefox crashes (tested in troubleshoot mode) for this URL : Link which causes crash https://developers.google.com/android/guides/opensource#java

There are no crash logs generated either (checked in about:crashes) . Attaching a post-crash dialog screenshot

Asked by partha4u21 1 day ago

Answered by partha4u21 1 day ago

ATTN: Rendering Issues

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. Th… (read more)

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

Asked by FireFoxFan1 1 week ago

Last reply by FireFoxFan1 1 day ago