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  • Solved

My master password isnt being accepted

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched u… (read more)

Hi, as a user of Firefox from day1 I have hit my first problem so not bad going. Right, I have a win10 desktop(DT1) and 2 laptops (LP1 AND LP2). All win10 fully patched up &Firefox 84.02. This morning I noticed my network share from LP1 to DT1 wasnt working and found LP1 powered down. Powered it up & it looked to be completing a patch (KB4598242) so let it finish successfully and logged in. It wouldnt take the 2 master pw prompts although definitely typing them correctly. Poked around the forum that talks of key4.db, key3.db and logins.json. Only had key4db but had a loginsbackup.json. deleted logins.jason and renamed loginsbackup. reloaded. Same, so am stuck. Did notice as LP1 loaded after powering on that a Firefox update occurred. Could one have messed the other? Anyway these things seldom happen on their own so what went on yesterday. On LP2 I noticed that on each reboot I got 2 identical FFox windows. I tried refresh, uninstalling ffox & mainteneance service, same. So I searched for the word firefox and deleted everything I could find and reinstalled FFox. Same, so switched off & gave up. Perhaps I have sync between my devices, not sure. However I have never at any stage changed my master passwords which is the same on all 3 pc's. Any ideas? Shame to lose over 120 passwords if I have to somehow start over again by uninstalling FFox and reinstalling..that'll take ages. And of course the password prompt is coming up all the time whilst typing this. Help please

Asked by oldchap47 20 hours ago

Answered by oldchap47 15 hours ago

  • Solved

how to block access to add-on tab ?

Hello everybody ! I want to restrict access to only one website on one computer. For this, I use the add-on "Block Site", which works perfect ! But as it's quite easy to … (read more)

Hello everybody !

I want to restrict access to only one website on one computer.

For this, I use the add-on "Block Site", which works perfect !

But as it's quite easy to go to add-on tab and disable this add-on, how prevent this by locking access to add-on ??

Tried to search on the web, but nothing came up ....

Thanks in advance to all helpers !

Thierry

Asked by Thierry 21 hours ago

Answered by cor-el 13 hours ago

  • Solved

Downloading zip files as pdf

Hello I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet. It’s about using firefox in the workplac… (read more)

Hello

I am a long-time user of firefox and so far I have not had a problem for which I would not find a solution on the Internet.

It’s about using firefox in the workplace. I do not have administrator privileges when using a computer.

In my work, I often have to download files from the official (closed intranet) page, which are either in pdf (individual documents) or zip format (larger files).

Lately, I have been downloading a zip file that firefox marks as a pdf and asking if I want to open or save it.

If I save it, it gets saved as pdf and than I have to rename it to zip to correctly open it.

Chrome, on the same workstation, and internet explorer for the file correctly determine that it is in zip format.

I have already refreshed firefox but the problem remains.

Thanks

Asked by najjep 1 week ago

Answered by cor-el 6 hours ago

  • Solved

Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 22 hours ago

Answered by jscher2000 14 hours ago

  • Solved

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 19 hours ago

Answered by cor-el 14 hours ago

  • Solved

Jagged lines appear horizontal in middle of screen when scrolling or watching videos on Youtube

Hi, I have a weird issue if I scroll with my mouse down a webpage I'll get these jagged horizontal lines in the middle of the screen but go away when I stop. Also, whe… (read more)

Hi, I have a weird issue if I scroll with my mouse down a webpage I'll get these jagged horizontal lines in the middle of the screen but go away when I stop. Also, when I watch a video where a lot of moving is happening like if it's a hockey game the middle of the screen just that jagged line across in just the middle. What causes this and how do I get rid of it I don't notice on Internet Explorer browser and I've tried disabling hardware and stuff but doesn't work.

Asked by Yizee24 13 hours ago

Answered by Yizee24 13 hours ago

  • Solved

Security settings on Firefox - not retained

I select the setting: "ask to save logins and passwords for websites" so that I can also select "Autofill logins and passwords". This works for a session of Firefox, … (read more)

I select the setting:

"ask to save logins and passwords for websites" so that I can also select 

"Autofill logins and passwords". This works for a session of Firefox, but when I close it and start a new one, it does not retain the selection. Is there another setting somewhere that is undoing it?

Asked by Allan 2 days ago

Answered by FredMcD 2 days ago

  • Solved

My only search engine in firefox is google but automaticaaly switches over to BING

I have been using Firefox for many years now and it uses Google, but for the past week or so when I have typed in my search it automatically switches it to BING search. I… (read more)

I have been using Firefox for many years now and it uses Google, but for the past week or so when I have typed in my search it automatically switches it to BING search. I have checked all my settings and programs but BING is not listed, so why the automatic change over, and how can I fix the problem?

Asked by Robin S 1 day ago

Answered by jscher2000 1 day ago

  • Solved

Asking saved passwords on Mac

Hi there, I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved pass… (read more)

Hi there,

I use Firefox both on my Windows PC and Mac. On Windows, when I want to show a saved password, Firefox asks Firefox password first before showing the saved password but on Mac Firefox does not ask Firefox password, so the password is shown immediately after I click the Eye icon.

In my opinion it's quite dangerous because if I forget to lock my Macbook, someone can easily see all my saved password on Firefox.

I hope Firefox can fix this.

Best Regard

Asked by Firefoxindo 1 day ago

Answered by FredMcD 1 day ago

  • Solved

Separately change BOTH text zoom only and website zoom to custom value

I would very much like to adjust the text zoom of my (updated current firefox) browser (to 170%) and the normal zoom to something around 130-150%. That would allow me to … (read more)

I would very much like to adjust the text zoom of my (updated current firefox) browser (to 170%) and the normal zoom to something around 130-150%. That would allow me to read from distance and use the whole screen. However, firefox only allows "text-only" zoom OR "whole site" zoom (in "about:preferences"). Is there an addon or an "about:config" setting where I could globally adjust text zoom and website zoom to distinct values at once (without setting "website zoom" to 100% for example, when adjusting "text-only")

I would greatly appreciate a solution! Thanks, best regards Gregor

Asked by bheliar 6 days ago

Answered by jscher2000 5 days ago

  • Solved

option to customize new bookmark gone (linux)

Suddenly, when on a new page and "bookmark this page" I do NOT (and cannot) get the menu that allows me to pick a folder and/or tag and/or rename the bookmark WHEN I save… (read more)

Suddenly, when on a new page and "bookmark this page" I do NOT (and cannot) get the menu that allows me to pick a folder and/or tag and/or rename the bookmark WHEN I save it. I now have to save the bookmark into OTHER folder and then choose EDIT bookmark.

Asked by info3517 1 day ago

Answered by info3517 1 day ago

  • Solved

Videos playing slow

Hello! On a certain adult website, all the videos play verrrry slooooly. YouTube videos play fine. And this certain site works fine when I try it with Chrome. I recently … (read more)

Hello! On a certain adult website, all the videos play verrrry slooooly. YouTube videos play fine. And this certain site works fine when I try it with Chrome. I recently added a bunch of adblockers like Ghostery and Adblocker plus and Badger and Decentraleyes and HTPPS Everywhere. Is the problem with one of these? What can I do to get the videos to play at full speed?

Thanks in advance!

John

Asked by yohejohn 1 day ago

Answered by FredMcD 1 day ago

  • Locked

Unable to access addons since BING hi jacked my google

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank. Tools add-on same blank page… (read more)

FredMcD replied to my Bing problem with Firefox, but sadly despite trying several ways as soon as I click on add-on my page just goes blank.

Tools add-on same blank page, same with Firefox page click on the three lines scroll down to add on blank screen comes up.

When I googled this problem there were several videos that stated it was a virus, I have Malwarebytes premium so I have also contacted them for their assistance. Bing or any other of the sites listed SafeSearch etc. none are listed in my files list so nothing to delete.

Is it worth deleting Firefox and then next day download it fresh, or is the bad add-on just lurking ready to attach itself again.

Asked by Robin S 1 day ago

Last reply by FredMcD 1 day ago

  • Solved

DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (read more)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Locked

jscher2000

I couldn't reply to your email. Places database. k: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches… (read more)

I couldn't reply to your email. Places database. k: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

There is nothing in the Library, not even backups.

Asked by MozSupIsCrap 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Firefox download .csv files as .json

Some time in the last month or so Firefox has started downloading .csv files as .json. I need the files in .csv format so I can work with them in Excel. These are large f… (read more)

Some time in the last month or so Firefox has started downloading .csv files as .json. I need the files in .csv format so I can work with them in Excel. These are large files I don't want to deal with the trouble of converting them every time. I've started using Chrome just so the files download correctly. I can't find any setting to change to make .csv the default again.

Asked by Display Name 3 days ago

Answered by jscher2000 1 day ago

  • Solved

Youtube gives problem on Firefox, but not on Opera. Solutions?

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subsc… (read more)

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subscribe a channel I cannot, instead I get prompted to login while I am already logged. This is going for months, right now the only fix seems to switch to Opera... Can you guys provide solutions to this?

Asked by marcus.aseth 4 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

Can not play videos at one website

I have what I think is a specific video problem. Videos from the Washington Post get the message “This video is currently not available”. Other videos, e.g. from the Ne… (read more)

I have what I think is a specific video problem. Videos from the Washington Post get the message “This video is currently not available”. Other videos, e.g. from the New York Times do work. Washington Post videos work with Chrome and Opera.

The problem is on a new Dell Inspiron 5502 running Windows 10 and Ubuntu with dual boot. The problem only occurs under Ubuntu 20.04.1 LTS. It does not occur under Windows Firefox.

The current Firefox is 84.0.2. The problem did occur under 84.0 but I didn’t have time to pursue it.

The add-ons manager under extensions has no entries. Under plugins there is only “OpenH264 Video Codec provided by Cisco Systems”.

Under preferences, performance, hardware acceleration is not selected and the content process limit is left at 8.

Running in safe mode does not help.

I had a different video problem on a pair of the hardware visible at https://support.mozilla.org/questions/1320396?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1381141 This is a different machine and a different problem.

Asked by alan.schulman 5 days ago

Answered by jonzn4SUSE 3 days ago