Firefox Support Forum

I am having trouble with opening web pages that I always use. Since the last two updates of Firefox I cannot open any web pages except youtube and amazon. Can anyone shed any light on this or is anyone experiencing the same problem? Any help will be appreciated.

Hi Firefox folks,

Since about a month ago, I have been running to this "Your connection is not secure" error when connecting to my corporation's internal website (used to work before, though). And it won't let me add an exception.

The error message reads as follow:

The owner of supportfiles.emc.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

 -----------------------------------------------------------------

And here is the detailed error info after I click the "Advanced" button and then the error code (MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED):

https://supportfiles.emc.com/SRAttachments/DownLoad4SR.aspx?Usertype=SFSC&UserId=1052909&SiteNum=1004225961&SRNum=10443530&isdtp=vw&nonce=ccd003c4ed04ca20da6c1cb232de33ffe8b2095b713721f4bb46eba9d0922d46&sfdcIFrameOrigin=https%3A%2F%2Femcservice.my.salesforce.com

An additional policy constraint failed when validating this certificate.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:

MIIGZjCCBU6gAwIBAgIQSqVHwhtRvXXIlt8eVZC1FDANBgkqhkiG9w0BAQsFADBD MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMdGhhd3RlLCBJbmMuMR0wGwYDVQQDExR0 aGF3dGUgU0hBMjU2IFNTTCBDQTAeFw0xNjA0MTkwMDAwMDBaFw0xODA2MDEyMzU5 NTlaMIGdMQswCQYDVQQGEwJVUzEWMBQGA1UECAwNTWFzc2FjaHVzZXR0czESMBAG A1UEBwwJSG9wa2ludG9uMRgwFgYDVQQKDA9FTUMgQ29ycG9yYXRpb24xKTAnBgNV BAsMIEVudGVycHJpc2UgTWlkZGxld2FyZSBNYW5hZ2VtZW50MR0wGwYDVQQDDBRz dXBwb3J0ZmlsZXMuZW1jLmNvbTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoC ggEBAJWjNxJ3d8e91rCmmMcmRGJXFqsuXWId6YYm9hGOwH+YtbCvo70TRZTuD/ek atEoMBKWrCYlbjE6Y/aNaeiWOc92mT0/+5IzvwkRoeMTdLbX5Vtnb5D9aNkLQF2h s5bCAtudaTOoiwcuZMIwW7LxuxgQT6DNAaN8boXQ7IiZerzrI7sGKtB5Sf3wSIU6 bGf9dhPuuspcrJ6Eg3gT3J5bc9eJNaBgCHB3DpKBIyGObBbGH0KFWHLnMLfkwkhJ acbIxmrXK3/Da9GrNdT+nScUCNgFRlN2SkdMlPO5j8w2KdswPR0QvIPpba/ZFUxe 1VFrfd2upmPYoucpgGEYvViip78CAwEAAaOCAvkwggL1MB8GA1UdEQQYMBaCFHN1 cHBvcnRmaWxlcy5lbWMuY29tMAkGA1UdEwQCMAAwbgYDVR0gBGcwZTBjBgZngQwB AgIwWTAmBggrBgEFBQcCARYaaHR0cHM6Ly93d3cudGhhd3RlLmNvbS9jcHMwLwYI KwYBBQUHAgIwIwwhaHR0cHM6Ly93d3cudGhhd3RlLmNvbS9yZXBvc2l0b3J5MA4G A1UdDwEB/wQEAwIFoDAfBgNVHSMEGDAWgBQrmjWuARg4MOFwegXgEXajzr2QFDAr BgNVHR8EJDAiMCCgHqAchhpodHRwOi8vdGcuc3ltY2IuY29tL3RnLmNybDAdBgNV HSUEFjAUBggrBgEFBQcDAQYIKwYBBQUHAwIwVwYIKwYBBQUHAQEESzBJMB8GCCsG AQUFBzABhhNodHRwOi8vdGcuc3ltY2QuY29tMCYGCCsGAQUFBzAChhpodHRwOi8v dGcuc3ltY2IuY29tL3RnLmNydDCCAX8GCisGAQQB1nkCBAIEggFvBIIBawFpAHYA 3esdK3oNT6Ygi4GtgWhwfi6OnQHVXIiNPRHEzbbsvswAAAFULg1UIwAABAMARzBF AiBiywMuHQPngCkluP7vqchiG0KKp3P7YoAys2MTVOBe5gIhAIQuuIl5yX6xY7/Y tmWRL4J2zbNY/fq8hw6Cnt3O87rdAHcApLkJkLQYWBSHuxOizGdwCjw1mAT5G9+4 43fNDsgN3BAAAAFULg1UYgAABAMASDBGAiEAsYfp2KlLIaGOg/Oo8kr21LyPSLnw l+WvxEquz8weE9cCIQDrHHcNm5A407khuHqR19HG8037YNAf5kDNc7C/bIghbwB2 AGj2mPgfZIK+OozuuSgdTPxxUV1nk9RE0QpnrLtPT/vEAAABVC4NVEIAAAQDAEcw RQIhALDSMMEZZUgCSOD4BtxmBElLJdllRoZMdykUljY59S/RAiAUTOGWj/HxrPpz OIzVYP3WOYs8P80bquj7qE0dkkYNVzANBgkqhkiG9w0BAQsFAAOCAQEAlBoFUKNw bLUXcIN+hNPsrJ0QtuUBD037nRilSr3QIJzscHrzigMDpIHabQ656sLE4OMJSY94 Qw1SiA8YS708fsYX5htBFkkZPcUJSTOS9vvRT+NXN36cOdNPojjyqt1HWM3yT5jw 0bZQqUOP1PfEh8Mvw8S2pZilWBBT87x2Vqlyoe3MEoP4yNSKafR2y8WaJlYDnMLD v8sybIBmdQZc/POOOZak7al5xKx8bjQxZYhCdKL2X3CYBqSy6ftiaYi4WBa2KSxM NCAw4iqaetChLUUPuPGyOLs8qKPNXyyn8cu8lvnP0h6NZ5nzDD8ZtdlL9+KzXHUo rxBysV7dePCOEA==

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Please kindly let me know if there is a fix. Thank you!

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Edited by a moderator due to language. See the Forum Rules & Guidelines .

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