Firefox Support Forum

I think my cookies.sqlite file is corrupted because none of my passwords are saved once I exit the browser. I know this is a common problem, and I've tried all the steps that were suggested before: I've tried deleting and renaming the file (it doesn't stay deleted-a new cookies.sqlite file comes up when the computer is rebooted), I've checked my privacy settings to make sure I'm accepting all cookies, I disabled the part of my spyware protection that looks for malicious cookies (it's Spyware Doctor, if you're familiar with that program, and the part I shut off was the "Cookie Guard")...nothing seems to be working. If you can help me, please understand that I'm not great when it comes to computers, so talk to me like an idiot!

When Firefox 3.5 came out a long time ago, I was ecstatic. However, upon download and launch, it crashed immediately. I didn't think too much of it since it was brand new, it might have some bugs. I went back to version 3. Today I tried to install version 3.6.3, and was astounded that the exact same thing happened; It crashed. So I went through every single guide Mozilla has related to crashes, and I uninstalled add-ons, and I disabled plugins, to no avail. It doesn't start in Safe Mode. However, version 3 and all variations of that still work perfectly fine for me. I'm running Windows Vista 32-Bit.

Crash ID(s)

e568c18b-6798-4b38-903c-29ae62100621, e3c706a2-6e03-4495-98b2-5af132100621, 84fdb0d4-afb7-4fec-a74c-b3c402100621

The value is "good-search.net" I've tried deleting it multiple times, but it just keeps coming back. I've done scans with Hitman Pro, SuperAntiSpyware, Malware Bytes, and Spybot Search and Destroy (As this was caused by a virus), and none of them are picking up any traces of malware.

No matter what I do, it always comes back. I've changed the internet options in the control panel to the real google, and that seems to be working for internet explorer, but not firefox.

The thing that scares me, however, is that a quick google search on the web site (I have no script installed, and it made the website not load, much to my gratitude), the first (And only) line of information it has is a set of google links, exactly what google has on their frontpage. Gmail is a dead giveaway.

Operating system

Windows XP Media Center Edition Service pack 2

Hi - I do not understand why you want to force me to download the actual version. I want to use Version 3.0 - and I am fully aware what I do - but you easier win the lotterie than you can find an old version. This is totally annoying !

This happened

Not sure how often

== I want to get an old version

some sites say cookies is not on, it is. I have turned it off, then back on with the same results. Also, when asked to type 'whats in the box', for security, it will not accept.

The URL I use have some NON-English alphabets (see url below):

http://www.minbuza.nl/nl/Reizen_en_Landen/Landenoverzicht/G/Guinée-Bissau (notice é in Guinée-Bissau )

But when I open this URL in FF, it opens as : http://www.minbuza.nl/nl/Reizen_en_Landen/Landenoverzicht/G/Guin%E9e-Bissau

(notice that é has changed to %E9, which is wrong)

I have some more similar letters which are creating problems: ã é í í ï I need encoding for above letters as well. Please help

Thanks in advance

I've an HTML page from which I'm redirecting the system to the URL below:

http://www.minbuza.nl/nl/Reizen_en_Landen/Landenoverzicht/A/Albanië (notice last ë )

But when this URL opens in FF, it looks like URL below (which is wrong):

http://www.minbuza.nl/nl/Reizen_en_Landen/Landenoverzicht/A/Albani%EB (notice that ë changed to %EB )

Please help

I use firefox 3.6.8 browser and was unable to use the new attach file buttons in the newest version of hotmail. .

I sent a help request to microsoft and got back a 'generic' answer that the new hotmail works with all browers; ie, safari, chrome and firefox 3.0+.

Well, that is not exactly true. Because I then troubleshot the problem by opening hotmail in ie vice firefox I was able to attach multiple files (pics/documents) with no problem.

I then went back to firefox and still had the same problem.

The mouse pointer just hovers over each icon where there should be a button and no clicking is there to be clicked....so, there is no way to attach.

hopefully you'll get it worked out soon.

regards, rob N

I've been having this problem for a couple of weeks, now, and I've run out of ways to try and fix this.

One day, after starting my computer up, I opened Firefox. No big deal, everything looks fine, tabs are working, etc. Then, when I went to open a second window, nothing. The first window still works fine, I can open tab upon tab, but it just won't open any more windows.

As much as I'm a fan of the browser tabs, I still prefer to have them spread out over more than one window.

I've read through a ton of different troubleshooting walkthroughs and whatnot, reinstalled three or four times, restored settings, but nothing works.

Well, not entirely, I guess. Here's the part that I can't quite figure out. When I disable every single addon, Firefox works just fine. I've done the checking down the list, trying to single one out, but it's *any* addon. Even something as simple as a dictionary search (https://addons.mozilla.org/en-US/fire.../68/) causes this to happen.

I've checked with an older computer with an older version of Firefox, and it still seems to work fine with addons enabled, so I'm wondering if this is an update issue?

Would reverting back to a previous version of Firefox solve this, and if so, where would I be able to find downloads for a previous version?

So, like I said, I'm at a bit of a loss here. Sort of at a crossroads for trying to figure out what to try next, so I'm hoping someone a bit more knowledgeable can help steer me in a direction.

Edit: I just noticed that the posting includes system information with my question. I should clarify that I'm posting this from an older computer with an older version of Firefox. On the computer that I'm having this issue with, I'm using the newest version of Firefox (3.6.8).

1. Can a toolbar be moved (up/down to another row) ?

2. Can a toolbar be resized , so to adjust two (maybe even 3) different toolbars on a single row?

If not, this would be a nice feature because it would provide more space for the main space showing webpage ( by eliminating wasted lost space at the top/bottom rows. )

Thank you

I'm trying to use Firefox to work in Constant Contact. When I try to create or edit an e-mail in Constant Contact using Firefox as my browser, I get an error message that says I'm using an older version of Firefox and need to update to 3.5 or higher. I've re-installed (uninstalled Firefox and then re-installed) the latest version of Firefox (3.6) and I still get this error message. When I go to this website (www.thismachine.info), it tells me that I'm using Firefox 3.0.13. Why the discrepancy?

When I download .avi files and the like, Firefox assumes I want to "open" them, forcing me to click the "Save as" button every time.

The "Do this automatically from now on..." box I want to use, is greyed out; in other words, I can't change the default setting.

I tried to alter the setting in the tools -> application to "Save file", but it didn't help me.