Showing questions tagged: Show all questions

File extension removed during download

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade a… (read more)

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

Asked by jacco237 4 days ago

Last reply by denitroid 2 hours ago

title bar buttons

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the ti… (read more)

I found that whenever I press the alt button on my keyboard, the title bar appears above the tabs, but it only stays there until I click the mouse. How can I make the title bar stay?

Asked by Reikson 36 minutes ago

Last reply by Tan Chee Keong 18 minutes ago

USPS issue

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image. I did not have this problem up until about a month ago. C… (read more)

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image.

I did not have this problem up until about a month ago.

Currently running the latest update of Firefox.

Thank you

Asked by rdaffeldt 1 hour ago

Last reply by RobertJ 41 seconds ago

url autocomplete

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL a… (read more)

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL autocomplete is no longer functioning. I've searched extensively for a solution to the issue but have come up with nothing useful. If you can help I would appreciate it.

Asked by amw3223 1 hour ago

Last reply by Dropa 1 hour ago

Problem with saving webpages with .com etc. in title

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I … (read more)

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I often use this option and I'm sure it must be one of the latest updates that started to cause that. Any chance it gonna get fixed and Firefox start adding .htm after .com?

For example try saving page https://www.naturalnews.com/ its title is "Natural Health News and Scientific Discoveries - NaturalNews.com" and saved file has .com extension. I need to fix it everytime and add .htm manually.

Martin

Asked by nabaC 2 hours ago

Last reply by Dropa 37 minutes ago

Nominate specific Outlook account to use for 'Save page as'

I have two Outlook accounts registered & one set as default. But, when I tried to setup my default in settings, Apps, default apps, email it only offers me Outlook.c… (read more)

I have two Outlook accounts registered & one set as default. But, when I tried to setup my default in settings, Apps, default apps, email it only offers me Outlook.com (instead of my default choice) so automatically always selects the mail account I do not want! It used to work OK for years until I had a recent SSD failure & hence I need to reset it correctly. Your help page doesn't seem to tell me how to select the specific mail account I want (i.e. when you have more than one)? Please therefore tell me how to do that & also change your help notes accordingly.

Asked by Greystones 3 hours ago

Last reply by Dropa 1 hour ago

Firefox hangs a long time before opening pdf files

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat. When I open the download dialog, … (read more)

Whenever I try to open a pdf file (automatically opened in Acrobat), Firefox hangs a long time, before eventually opening it in Acrobat.

When I open the download dialog, it always shows the file is almost downloaded, but the progress bar always hangs near the end. When I go to the download folder, I always see the pdf I'm trying to open with a filesize of 0kb. This behaviour is the same for large and small files. Eventually (after several minutes), it just opens as it should.

I already tried reinstalling Acrobat.

The behaviour is the same in regular Firefox (102.0 64-bit win7) and Firefox developer (103.0b4 64-bit win7).

It is specifically with pdf files. Other downloaded documents seem to open as it should.

Can someone help me to trace and solve the cause of this issue?

Asked by Jan 4 hours ago

Last reply by Dropa 1 hour ago

Firefox 102 cannot open url in address bar, only searches

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine… (read more)

Starting today, with firefox 102 (on Ubuntu 20.04), I cannot open a url using the address bar. If I enter a url and then hit Enter, it brings up my selected search engine looking for that url, not opening the url itself. This has not happened before today. Is there a way to use the address bar only for opening addresses, and use the search bar for searching?

Asked by doctordruidphd 10 hours ago

Last reply by jonzn4SUSE 5 hours ago

sync problem for the same account 不同设备的账户同步问题

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in … (read more)

I used the same account with two computers. I always keep my account in sync. Actually, they do not. My previous notebook has a series of bookmarks, but the bookmarks in the latter one is exactly different. It seems like two accounts, but I log in with the same account. Miracly, when I log the same account with my phone, the bookmarks in my phone is sync with my previous notebook I don't know how to solve it and appreciate your answer.

我有两台笔记本,登录同一个账户时是不同步的。两个笔记本的书签页完全各顾各,但我登录的是一个账户且一直保持着同步。当我用手机登录同一个账户的时候,手机会有第一个笔记本同步;第二个笔记本就好像完全是新的账户。 我不知道怎么解决这个问题,希望专业的你的回复。

Asked by siffer391 12 hours ago

Last reply by Tan Chee Keong 11 hours ago

Unable to use PayPal to buy "Unlimited Relay"

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP a… (read more)

I have been trying for over 2 hours off and on over the past several days to pay for your unlimited relay service to no avail, using my paypal account. I login to my PP account popup window and am taken to the next window where I can - theoretically - choose which means of payment I want to use. Most often I don't have the time to check the banner for Agree and Pay as the app immediately takes me to the page where it tries to connect to register the payment. Then I get the message to the effect of the app is too busy and 'Try again later', so I hit the 'try again' button and am taken back to the login page. Usually, at this point I login, am taken to the Agree and Pay screen but which no longer displays the button to agree and pay, so now the app will no longer register anything and comes to a -- Full Stop. Sometimes for variety I am taken back to the opening page where I again choose PayPal which begins the whole procedure all over again.

All I'm trying to do is pay Firefox $0.99@month for this "unlimited" service. It shouldn't be this hard. I have also tried to pay using MS Edge; same thing: 'Server busy, try again later' Any suggestions to rectify this annoying time sink would be welcomed.

I am running FF 102.0 64bit on Windows 10 Pro Version 21H2 Installed on ‎6/‎18/‎2021 OS build 19044.1766 Experience Windows Feature Experience Pack 120.2212.4180.0

   On 07/05/2022 3:22 PM Firefox Accounts <accounts@firefox.com> wrote:

Asked by thevike 14 hours ago

Last reply by Paul 5 hours ago

Firefox not responding when playing video

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when… (read more)

Recently got a new computer with Windows 11, and now whenever I try to play a Youtube video or videos on other sites, Firefox as a whole slows down. There is a delay when starting the video, and at times Firefox stops responding if I try to switch to another tab when this is happening. (Not always, but sometimes).

The delay can be anywhere from 5 to 45 seconds or so, and repeats whenever I pause and unpause a video, or even rewind slightly. This doesn't seem to be buffering, and videos seem to work just fine on Edge. Any idea what could be causing this issue?

Asked by goblinsforum 14 hours ago

Last reply by jonzn4SUSE 13 hours ago

malfunctioning Firefox

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others… (read more)

Thanks to Robert for a quick reply. The problem is that when using FIREFOX, images that are on my website do not appear. However, when using Chrome or any of the others (including my phone), they do appear.

I also think that Firefox is preventing some of the links I receive from connecting.

In short, I am not very happy with Firefox!

Asked by Betsy13 17 hours ago

Last reply by RobertJ 16 hours ago

Nest login issue

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into w… (read more)

Firefox will not allow me to log into Nest home page with google account. When google account is selected at login it will loop back to select which account to log into with. Never had this issue with previous versions of Firefox Have used the open/option to determine that the issue continues to exist. Version 102 Mac laptop

Asked by dremltr 17 hours ago

Last reply by cor-el 12 hours ago

opening PDFs

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked: 1 Other file types o… (read more)

Cannot open PDF from MS365/Sharepoint site. Error message: "ERROR: URL provided is expired or invalid. Please reinitiate the workflow..." Checked:

  1. 1 Other file types open/download correctly.
  2. 2 Other browsers open PDFs correctly.

The issue seems restricted to Firefox and PDFs.

Asked by dennis.loebs 17 hours ago

Last reply by jonzn4SUSE 17 hours ago