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[Bug Report] Issue with twitch chat emotes

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there … (read more)

Reporting this issue here cause i can't find if there's an actual bug report system. This issue seems to only be on firefox, I've tried chrome to see if it does it there and it's all fine. The issue is when you have the better TTV addon you can see custom emotes on twitch and some emotes are animated, the animated emotes sometimes freeze for a split second and lags the chat for the same time. I've disabled all addons on firefox except better TTV to see if other things are causing it, still does it. Made sure to test this on chrome as well with just the one addon.

Asked by Skaithakk 2 hours ago

Answered by Terry 1 hour ago

  • Solved

"Your browser is being managed by your organization." displayed in settings on Win10

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEn… (read more)

Requesting help to remove the "Your browser is being managed by your organization." message in Firefox settings. I've tried the solutions found in help about the ImportEnterpriseRoots certificates settings in HKLM\SOFTWARE\Policies but there is no Firefox folder there. I searched all through the registry and did not find that specific entry. In Firefox about:settings, I have the certificates policy ImportEnterpriseRoots set to True but as I said, it is not in my registry on Windows 10. I tried Refresh Firefox and that also did not help. I have uBlock Origin Extension that may be doing this but I don't know where if it is. I tried disabling uBlock and it did not remove the issue. Any other suggestions?

Asked by Tabb00 4 hours ago

Answered by cor-el 3 hours ago

  • Solved

To get Bookmark Toolbar - use import, or use Sync?

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome… (read more)

I have had to create a new Firefox on one of my computers. I have imported my bookmarks, but there appears to be no way to import the Bookmark Toolbar. This is tiresome. So I wonder if I can use Sync to do the job? My Bookmark Toolbar exists on my other PC. Is it safe simply to use Sync to do the job of importing the Bookmark Toolbar to my new Firefox? I use Windows 10.

Asked by Matthew Montagu-Pollock 17 hours ago

Answered by cor-el 8 hours ago

  • Solved

Privacy Settings, Autoplay Hotkey possible?

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function? In my experience, I have it set to Bloc… (read more)

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

Asked by Acleacius 12 hours ago

Answered by cor-el 8 hours ago

  • Solved

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 6 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

  • Solved

Space characters incorrect; button pointing to URL ending in hash (#) not working

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/ These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off E… (read more)

I am having issues with pages on DAX Guide, e.g.: https://dax.guide/now/

These issues are when using Firefox on Windows 10. I have tried with Safe mode, and turning off Enhanced Tracking protection. I have made no changes to Javascript etc.

Issue 1 If I select a code example and try to run it in an external program (e.g. DAX Studio), it fails, and I have found that the reason is because the "space" characters are not ASCII code 32, which is a normal space, but instead ASCII 160. Another symptom of this is that you cannot unindent the paragraphs in a text editor (Vim), if you paste the code there. I have tested and this is not an issue with Chrome, Edge, or Opera. Also if I click on the "Try It" button, it takes you to a runnable version of the code where the spaces are correct. These are workarounds, but why is Firefox using the wrong space characters?

Issue 2 I have seen another response to this kind of question, but it did not exactly answer it: on the website as above, when you click on the "Copy" button, which points to https://dax.guide/now/#, the code is supposed to be copied to the clipboard, however it does nothing. This works without issue in the browsers mentioned above. I have noticed previously on other websites that URLs ending in hash / pound did not work in Firefox. Is this something that Firefox just does not handle, or is there a setting to enable it?

Thanks

Asked by MrDobbalina 1 day ago

Answered by cor-el 1 day ago

  • Solved

saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 1 day ago

Answered by cor-el 1 day ago

  • Solved

How to find which folder a bookmark is in

Hello, Sometimes I want to know which bookmark folder I've saved a particular bookmark in. I don't necessarily want to go to that site, I just want to know where I've sav… (read more)

Hello,

Sometimes I want to know which bookmark folder I've saved a particular bookmark in. I don't necessarily want to go to that site, I just want to know where I've saved it. The options provided do not include which folder it's in. The list offered is: name, tags, location, most recent visit date, visit count, added, last modified. How can I which folder I put it in?

Thanks, Andre'a

Asked by DreaSpirit 1 day ago

Answered by cor-el 1 day ago

  • Solved

Disable horizontal scrolling

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means… (read more)

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means scrolling whilst a youtube video is going often makes it track backwards or forwards, and another website I use uses a horizontal click to send me to the next page, which sucks. I would prefer to just be able to disable it entirely. Thanks!

I swear to god I used to have it disabled, just need to work out how again.

Asked by koco1 3 days ago

Answered by koco1 2 days ago

  • Solved

Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (read more)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 4 days ago

Answered by rogergiudici 4 days ago

  • Solved

Unknown process keeps running when I open Firefox.

Hi, Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well. The text in the command line window reads: "This process runs at t… (read more)

Hi,

Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well.

The text in the command line window reads: "This process runs at the full privileges of the user and has access to the entire public desktop API surface

Press any key to exit ... 15:16:48.6322622 (a)ThreadProc Start!! Connection established - waiting for requests"

Does anyone know what this is? I tried searching the net, but I could not find anything useful

I have tried a clean reinstall of Ffox and after running it for the first time, without signing in or installing any add-ons, the same process opened with it.

Thanks,

Mitch.

Asked by Mitch B 3 days ago

Answered by jonzn4SUSE 2 days ago

  • Solved

"Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii")

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, ot… (read more)

I have started receiving "Gah. Your tab just crashed?!!" (in polish "Och — ta karta uległa awarii") when opening some pages in FireFox tabs. Some are normally wokring, others are throwing this kind of message. I wasn't even able to post this mesage from FF but other support.mozilla.org pages are working fine. Tried Troubleshoot mode, same issues.

Below are my Crash Report IDs

bp-d2e8b395-e76f-4f17-a6ce-f74530221123 23.11.2022, 20:28 Wyświetl bp-94f286d3-58ac-462d-9f7d-c62db0221123 23.11.2022, 20:28 Wyświetl bp-a6cd1461-5da3-4ada-82a7-f1f720221123 23.11.2022, 20:28 Wyświetl bp-f09520a5-d22b-4e77-9aaa-4450a0221123 23.11.2022, 20:28 Wyświetl bp-e52ff76f-49da-478a-85c3-188490221123 23.11.2022, 20:28 Wyświetl bp-af0438b5-2dc8-4f9f-9d44-27fc80221123 23.11.2022, 20:28 Wyświetl bp-ccb6f322-08c0-4988-94f2-bbe2a0221123 23.11.2022, 20:28 Wyświetl bp-607ddccf-48a7-4b99-8e60-7a0da0221123 23.11.2022, 20:28 Wyświetl bp-8848042f-78ef-447a-8443-3f1ee0221123 23.11.2022, 20:28 Wyświetl bp-4265b4bd-0886-4cc1-ae99-96ed20221123 23.11.2022, 20:28 Wyświetl bp-377c8550-bc41-4f92-8dbd-f1aa00221123 23.11.2022, 20:28 Wyświetl bp-4993fe49-f020-47ee-9216-4e1190221123 23.11.2022, 20:28 Wyświetl bp-7af51c18-16c9-42e9-8913-5e0b80221123 23.11.2022, 20:28 Wyświetl bp-4e3db8aa-0dcb-4198-8935-029930221123 23.11.2022, 20:28 Wyświetl bp-4252c2fc-217e-4cd0-8efc-cbe6a0221123 23.11.2022, 20:28 Wyświetl bp-3acf0b04-734e-4395-99eb-ed2460221123 23.11.2022, 20:28 Wyświetl bp-76cc428d-b6b5-4da8-b25e-0a4620221123 23.11.2022, 20:28 Wyświetl bp-683c5bb7-1251-49d4-8c3a-ec0420221123 23.11.2022, 20:28 Wyświetl

Asked by zakrzak 3 days ago

Answered by zakrzak 2 days ago

  • Solved

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (read more)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 5 days ago

Answered by rgold96306 3 days ago

  • Solved

Continually Get 'Access Denied' Messages

Hello, Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence ha… (read more)

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

Asked by Miles 4 days ago

Answered by Miles 3 days ago

  • Locked

webcam

duplicate of /questions/1397567 thread. in Facebook when i try to to do avideo call to some one I can see me but not them it says they have joined but do not see the… (read more)

duplicate of /questions/1397567 thread.

in Facebook when i try to to do avideo call to some one I can see me but not them it says they have joined but do not see them odly it works in Chrome but not mozilla > I even tried diabling a ll add on and still can not get i have no idea why i reinstalled the camera i am on window 7 as my 10 is broken

 please  tell me what is  wrong
is it them or  me or firefox

Asked by Mary 3 days ago

Last reply by Dropa 3 days ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 3 days ago

Answered by Chris 3 days ago

  • Solved