Firefox updated to 101.0.1 and now, when I try to open the browser, I get this error:

Firefox updated to 101.0.1 overnight. When I try to open the browser, I get this error message: Error: Platform version '101.0.1' is not compatible with minVersion >= … (read more)

Firefox updated to 101.0.1 overnight. When I try to open the browser, I get this error message:

Error: Platform version '101.0.1' is not compatible with

minVersion >= 101.0
maxVersion <= 101.0

Not sure what to do...any and all suggestions appreciated.

Asked by tracy.moore 1 week ago

Last reply by cor-el 2 days ago

https://support.mozilla.org/en-US/questions/1283359

This issue has been closed (https://support.mozilla.org/en-US/questions/1283359) but it's still not working in 2022. Font size in Firefox is not obeying the font size spe… (read more)

This issue has been closed (https://support.mozilla.org/en-US/questions/1283359) but it's still not working in 2022.

Font size in Firefox is not obeying the font size specified in a page, despite "Allow pages to choose their own fonts, instead of your selections above" being set in the settings.

For instance open https://www.w3schools.com/cssref/pr_font_font-size.asp in Chrome and Firefox. You'll see that the font-size of "Example" might be claimed to be 24px in the inspector, but it's clearly smaller than in Chrome.

This is a bug with Firefox.

Asked by richard.j.e.cooke 1 week ago

Last reply by cor-el 1 week ago

Weird google chat connection issue

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a whil… (read more)

I am having an odd problem. For years now, I have always used Gmail and its integrated chat function on a daily basis through Firefox. I upgraded to their new chat a while ago with no problems until yesterday.

Starting yesterday, Gmail started getting a bit choppy with me in Firefox on my home connection. Google chat, if it loads at all, will very quickly tell me that it is unable to connect to individual conversations. Indeed, the windows for those conversations will not even load. This is the same regardless of whether I try to load chat through the main Gmail window or if I try to load chat directly at chat.google.com. The site works fine when I test it through Chrome. I have tried clearing cookies and refreshing the site data. It does not seem to matter if I am in incognito mode, so I don't think this is an extension problem. I've added exceptions for my antivirus, so I don't think it's that either.

The REALLY odd thing, however, is that the problem apparently seems to appear only when I am using Firefox and I have my computer connected to my router over ethernet. Firefox loads chat fine when my computer is just on wi-fi (and, again, seems to be fine regardless of whether I'm on ethernet or wi-fi when it comes to Chrome).

I'm not quite sure what to make of this. Other websites seem to be loading in Firefox as normal, regardless of whether I'm on ethernet or wi-fi. Perhaps the only other notable connection problem is that I have had problems with buffering on Spotify that has cropped up at roughly the same time (this one happens on both Chrome and Firefox).

It may well be that my ethernet cable got damaged somehow overnight, but given the fact that other websites have been fine and that I load Gchat fine when using Chrome, I figured I'd ask here to see if there is something I can check on the software side of things because given the setup up in my apartment, restringing a new ethernet cable would be a bit of a hassle. I'm happy to provide any additional information or logs that I can, but I only consider myself an educated layperson when it comes to computers, so I'm not sure what to attach that could be helpful.

Thank you in advance!

Asked by WebSpaceships 3 hours ago

Last reply by Terry 1 hour ago

Drop down list of email addresses

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10. On many sites, when I click in the email field, a … (read more)

This question has to do with logging into web sites with an email and a password. Firefox 101.0.1 (64-bit). Windows 10.

On many sites, when I click in the email field, a drop down list of email addresses appears from which I can make a selection using the mouse or up/down arrow keys. Some web sites have as few as two email addresses in the drop down list, others have many more. I recall that one site has about fifteen email addresses in the drop down list.

How can I remove a non-applicable email address from the drop down list?

How can I clear the drop down list of all email addresses?

Thanks.

Asked by stevejq 3 hours ago

Last reply by jonzn4SUSE 22 minutes ago

"Recommended by Pocket" won't stay toggled off when I restart Firefox.

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on th… (read more)

I use Firefox on both my Windows10 and Pop!_OS desktop (I dual boot). On my Windows install, every time I boot Windows, I have to toggle off "Recommended by Pocket" on the new tab page. It does not stay toggled off on its own when I next boot Windows. I always completely shut my computer down.

Asked by amketch 6 hours ago

Last reply by cor-el 5 hours ago

Error in screen display

This happens on only one site that I know of - the online WSOP poker site. Once having signed in and selected a table the next screen is comprised of two parts; the in… (read more)

This happens on only one site that I know of - the online WSOP poker site. Once having signed in and selected a table the next screen is comprised of two parts; the interactive gaming table on top , with commentary and other info below. I have used Firefox exclusively and this poker site for several years. Suddenly, I assume after a recent Firefox update, Firefox is displaying only the bottom portion. Suspecting perhaps the site software, or a problem with my system I installed Edge and Chrome to investigate. Both rendered the screen correctly. Any thoughts?

Asked by Garry 7 hours ago

Last reply by cor-el 7 hours ago

preffered browser Firefox not MSN

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Asked by Ray Kirby Schilling Jr 7 hours ago

Last reply by Terry 7 hours ago

Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (read more)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 7 hours ago

Last reply by cor-el 7 hours ago

How to continue browsing with download prompt open

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right … (read more)

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Asked by reladric 9 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (read more)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 10 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

I am having trouble downloading songs from You tube to my iTunes..

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you. Mrudula Pa… (read more)

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you.

Mrudula Patel

Asked by mrudupatel17 11 hours ago

Last reply by Dropa 11 hours ago

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (read more)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

Asked by address201 13 hours ago

Last reply by cor-el 11 hours ago

Is there a way to get a list of all tabs open in all windows?

A long time ago, I saw a list of open tabs in all windows, not just in one window, as it is now. (By the way, Google has added such a feature to Chrome. Clicking on the a… (read more)

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Asked by YDUBINSKY 14 hours ago

Last reply by cor-el 12 hours ago

Mozilla VPN doesnt work on Kubuntu or Ubuntu 22.04 LTS

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org. … (read more)

Unknown error code 100 Could not find the program '/snap/firefox/1154/usr/lib/firefox/firefox' Please send a full bug report at https://bugs.kde.org.

Asked by montana.angelborisov 16 hours ago

Last reply by Paul 15 hours ago

Since updating I can't transfer funds on WELLS FARGO website

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer paym… (read more)

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer payment to my new Wells Fargo credit card, none of the menu items on the Transfer Page would open. I had to call the bank to do the transaction. Today I attempted to do another transfer of funds, using firefox and when I landed on the page, again the page was dead~ as in none of the items would open or appear that allow the transfer of funds. I called the bank to report the problem, and was asked to attempt to log in to my account from Chrome. I did this, and there was NO PROBLEM. ALL pages opened as they normally should, and I made my transfer of funds.

I use Firefox because I HATE GOOGLE. So to be directed there because firefox now has a BUG that prevents the smooth BANKING transactions I need, means that YOUR BROWSER IS NO GOOD TO ME. I see that you've had problems like this reported for a while. PLEASE FIX THIS. I don't want to HAVE to use google/CHROME for anything.

Asked by WtrLily 16 hours ago

Last reply by Dropa 16 hours ago

MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ? I USE LINUX MINT 20.3… (read more)

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

Asked by maurice639 16 hours ago

Last reply by jscher2000 - Support Volunteer 16 hours ago