After clicking on delete cookies and cache for ONE particular website, then closing Firefox and restarting it, it lost previous history and settings!

After clicking on Delete cookies and Cache for only ONE particular website, in Cookies and Site Data, Manage Data then closing Firefox and restarting it, it lost ALL of m… (read more)

After clicking on Delete cookies and Cache for only ONE particular website, in Cookies and Site Data, Manage Data then closing Firefox and restarting it, it lost ALL of my Tabs, previous browsing session history and my Bookmarks Setting which was pinned on the left side of the screen and the Menu Bar! I tried Refreshing Firefox but that didn't help. Under Startup, I had the box selected to Restore Previous Session. What's going on with Firefox?? This is especially frustrating because I don't have time to waste trying to fix Firefox---especially while simply trying to fix a problem with one website which as made thing worse.

Why should this problem occur and how can I get all of my previous settings back shortly and make then stay?

Asked by Wayne Carpenter 2 days ago

I Can't Use my Firefox in Windows 7.

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be… (read more)

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". Could someone please explain how I might correct this issue? I would appreciate it.

Asked by guypoetry 2 days ago

Last reply by cor-el 2 days ago

Have To Click Bookmark Twice Before Firefox Opens Page

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page. This occurs for bookmarks, homepage Top … (read more)

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page.

This occurs for bookmarks, homepage Top Site shortcuts, or even if I type a URL into the address bar and press enter.

The first time I click or press enter, Firefox does nothing. I either have to click again or press enter again. After the second time, Firefox navigates to the page.

It's almost as if the first click is being ignored.

This seems to only occur after the browser is first opened. I can repeat the behavior by closing the browser and then re-opening it.

This was not a problem with the previous version. Only since 79.0.

Asked by chad18 1 week ago

Last reply by Terry_Welshans 1 week ago

Secure Connection Failed PR_CONNECT_RESET_ERROR

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred durin… (read more)

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

Asked by eladopoulos 4 months ago

Last reply by Aletheia 1 week ago

Firefox Popup Warned of Possible Nefarious Content/Malware From Unknown Sites To DuckDuckGo. I Chose: "ALWAYS BLOCK," Which Apparently Has BROKEN DuckDuckGo Search Functionality - Additional Details - Below - Thank you, Dan Deren

Firefox Popup Warned of Possible Nefarious Content/Malware From Unknown Sites To DuckDuckGo. Four choices presented: ALLOW ONCE; ALWAYS BLOCK; BLOCK ONCE; ALWAYS ALLOW. I… (read more)

Firefox Popup Warned of Possible Nefarious Content/Malware From Unknown Sites To DuckDuckGo. Four choices presented: ALLOW ONCE; ALWAYS BLOCK; BLOCK ONCE; ALWAYS ALLOW. I chose ALWAYS BLOCK. This has apparently blocked/disallowed any DuckDuckGo search, which is stillborn - i.e., ANY DuckDuckGo search via Firefox will dead-end, 'with prejudice,' i.e., no further opportunity to STOP or REFRESH the page/website. Where do I go to fix/reverse this - for example, where is this choice now stored, so that I can change/modify/abort it/restore DuckDuckGo search functionality. I have uninstalled/re-installed the DuckDuckGo add-on with no effect/success/no change in behavior. Thank you.

Asked by dan.deren 26 minutes ago

More on data collection

A while ago I asked a question about data collection (telemetry). It was referenced to what chrome was doing, but what I found disturbed me. When you turn off telemetry, … (read more)

A while ago I asked a question about data collection (telemetry). It was referenced to what chrome was doing, but what I found disturbed me. When you turn off telemetry, Firefox still collects this data and archives it. The answer was to alter a preference to fix it.

Well now I have done that thanks to contributors cor-el & RobertJ.

So now my expectation is that Firefox does not collect Telemetry data at all. It does not send it to Firefox. It does not store or archive it locally.

Good.

I got a popup with recommendations for extensions features. There is an option to turn both off.

But how does it know what recommendations to make and how often? Well you see Firefox collects data about this. Where I have been and the sorts of data my browser has encountered.

I have specifically told Firefox not to collect Telemetry data. I had to tell Firefox not to archive it.

I have now told Firefox not to make recommendations.

SO.....

HOW DO I STOP FIREFOX COLLECTING THIS DATA IN THE FIRST PLACE?

I shouldn't have to. Shouldn't Firefox stop collecting data either remotely or locally if I turned off these recommendations?

I love Firefox but this sort of back door, sneaking is starting to turn me off.

I expect it from Google or Microsoft, given their absolute lack of integrity, not from Firefox.

Asked by bernie4 57 minutes ago

Last reply by Wesley Branton 41 minutes ago

BROWSER ISSUE - Firefox acting like a VPN

Firefox is acting like a VPN and is apparently reporting random locations for my IP. By doing so websites that I regularly do business with are questioning if it is actua… (read more)

Firefox is acting like a VPN and is apparently reporting random locations for my IP. By doing so websites that I regularly do business with are questioning if it is actually me they are dealing with. How can I change this setting?

Asked by griffcoola 1 hour ago

Last reply by Wesley Branton 45 minutes ago

access to financial website stops working

FF79 x64 Win7 NoScript, Ublock Origin A financial website I use has suddenly stopped working for me. It will reject my logins as if I had entered them incorrectly. Somet… (read more)

FF79 x64 Win7 NoScript, Ublock Origin A financial website I use has suddenly stopped working for me. It will reject my logins as if I had entered them incorrectly. Sometimes it works after the 3rd try, but no longer. After multiple failures an authentication dialog will appear, but that also fails when proper codes are entered. I always use a private window for this site, and Noscript, Ublock Origin are not enabled for private windows. Explicitly disabling these addons does not fix the issue. I have no problem when I try the ancient IE I still have.

The institution has told me that FF users have been having issues. I tried clearing cache,cookies and history, and this allowed me to logon exactly one time. I am hoping the fix is a simple setting change. The suggestion to use FF safe mode is not a real solution. Are private windows not appropriate for these types of websites?

Asked by tn 1 hour ago

Last reply by la3amon 1 hour ago

Facebook

I cannot log into Facebook after I chose to add the add-on to keep Facebook from tracking me. I went in and removed the add-on and I still can't log into Facebook. What d… (read more)

I cannot log into Facebook after I chose to add the add-on to keep Facebook from tracking me. I went in and removed the add-on and I still can't log into Facebook. What do I need to do?????

Asked by muffin49 1 hour ago

HDMI Sound problems

When I attempt to use my TV as a screen and for sound by connecting my Windows 10 laptop through an HDMI cable, the picture comes through fine; when i open facebook or yo… (read more)

When I attempt to use my TV as a screen and for sound by connecting my Windows 10 laptop through an HDMI cable, the picture comes through fine; when i open facebook or youtube, no sound comes through on the tv and a little sound is heard on the laptop however the system sound control does not work--can't mute it; can't make it louder. I do not have this problem when using Chrome or Edge.

How do i get sound to the TV?

Asked by mirond 3 hours ago

Youtube videos playing extremely fast

Linux debian 8 / Firefox 68.9.0ESR Since Firefox crashed on me a couple months ago, all online videos play at excessive speed (at least 5x normal speed, probably faster).… (read more)

Linux debian 8 / Firefox 68.9.0ESR Since Firefox crashed on me a couple months ago, all online videos play at excessive speed (at least 5x normal speed, probably faster). There is also no longer any sound, but that could be due to the speed of the playback (sound in all other programs work fine)?

I have rebooted my computer a couple times since then, and tried creating a brand new profile, but there is no change. I've been running this version of firefox for several months so that hasn't changed. I also had not applied any updates to my OS recently before this problem started happening, although I did try updating after the problem showed up... still no resolution. I assume the crash has nothing to do with this problem since a clean profile hasn't made a difference.

I'm stumped. There are tons of google results about videos playing too slow, but I've found nothing about videos playing at lightning speed. Checking youtube directly, playback speed is set to normal although setting it to 0.25 slows it down enough I can at least see what's happening. I just don't know what else to look for?

Asked by shdwdrgn1 3 hours ago

Last reply by la3amon 1 hour ago