Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (read more)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 4 days ago

Last reply by info4851 13 hours ago

Accees Denied: You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been … (read more)

I'm getting this error message on a site I have visited for 10 years without a problem. Last week this error message came up. Its for a financial website. I have been able to reach the same website through Safari and Opera so its a Firefox issue.

Access Denied You don't have permission to access "http://xxxxxxxxxxxxxx.jsp" on this server. Reference #18.8c00c045.1613833815.188db1ca

Asked by Jimceez 4 days ago

Last reply by Jimceez 21 hours ago

Graphics performance: Firefox Vs. Edge Vs. Chrome

Hello, I love Mozilla Firefox thus am asking this. Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser? Is it a matter… (read more)

Hello,

I love Mozilla Firefox thus am asking this.

Why is graphics performance worse in Firefox than it is on Microsoft's Edge and Google's Chorme browser?

Is it a matter of settings or what?

I have a AMD Ryzen 5 3400GE APU which is very capable of decoding 4k@60 VP9, but when I try watching Youtube videos in this video settings on Firefox, the frame reproduction isn't smooth. I don't have that problem with Chrome and/or Edge.

The video in question is the following:

https://www.youtube.com/watch?v=-Wo3aJjwTlA

PS: not sure why but some 4k@60 VP9 videos on Youtube lag more than others.

Asked by ScatteredThuderstorm 1 week ago

Last reply by ScatteredThuderstorm 4 days ago

Firefox Browser on Ubuntu 20.04 Stopped Displaying All Pages

Hello, on Ubuntu 20.04, Firefox Browser won't load any websites, or anything. Just nothing shows up. I did try to uninstall Firefox, and re-install, or re-download from… (read more)

Hello, on Ubuntu 20.04, Firefox Browser won't load any websites, or anything. Just nothing shows up.

I did try to uninstall Firefox, and re-install, or re-download from Mozilla repository, nothing changes.

How do I diagnose and resolve this issue?

Thanx,

Asked by aritus7 1 week ago

Last reply by aritus7 5 days ago

Apple download links still not working.

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. Th… (read more)

The download links from Apple are still not working over several versions of Firefox. The links should open the App Store but for some reason they don't using Firefox. They work from Safari of course, but they also work with chromium-based browsers.

An example Apple page… https://support.apple.com/en-us/HT211683

Asked by dialabrain 1 day ago

Last reply by dialabrain 1 day ago

restore firefox session

Windows did an update and closed my Firefox session. When it came back up, I did not look at it, and it did not restore my previous session. Windows did another update an… (read more)

Windows did an update and closed my Firefox session. When it came back up, I did not look at it, and it did not restore my previous session. Windows did another update and now when I try to restore the previous session, it just takes me back to a single tab.

How can I restore my previous session? I need those windows desperately!

Asked by megus 5 days ago

Last reply by megus 5 days ago

How do I figure out why Content tracking is blocking my site?

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still wor… (read more)

We have a site that for some reason just started getting blocked by FireFox's Tracking content setting in private browsing mode. We have a Production build that still works but our QA build does not. For the life of my I can't figure out what changed that would have triggered Tracking content to start blocking the site. Basically the site will load but we only get a blank page.

Is there any way to debug what exactly the Tracking content filter is blocking?

Asked by sam.redmond 2 days ago

Last reply by sam.redmond 2 days ago

can't open websites or login

I've tried to follow all of the suggestions as to fixing why Firefox won't open websites or login - none fixed the issue. Thanks for any suggestions Dianne … (read more)

I've tried to follow all of the suggestions as to fixing why Firefox won't open websites or login - none fixed the issue.

Thanks for any suggestions Dianne

Asked by hartwickpmrltd 4 days ago

Last reply by hartwickpmrltd 4 days ago

Firefox fails to update automatically

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart th… (read more)

I have noticed for the past 3 or 4 updates Firefox refuses to update via Help |About. It tells me there is an update I click on the button on the about page to restart the browser yet the update never installs. The only way to update Firefox is to download the installer from Firefox website.

I have cleared cache and cookies and that has done nothing to solve this issue

Asked by pcguy 1 day ago

Last reply by pcguy 1 day ago

Firefox 85 locking up every day

Hello, ever since updating Firefox to v85, it's been LOCKING UP every day, sometimes twice a day. Have not been able to figure what site of function is causing the proble… (read more)

Hello, ever since updating Firefox to v85, it's been LOCKING UP every day, sometimes twice a day. Have not been able to figure what site of function is causing the problem.

Have bee watching memory usage in Win Task Manager, Resource Monitor and can see ONE thread of Ffx ramped up to 3 MB.

Firefox updates no longer trusted, will need to do a RESTORE POINT from now on.

Please comment, and where did my first support question go?

Thx,

Asked by Ed 6 days ago

Last reply by Ed 6 days ago

AntiPwny shows FF process as infected by meterpreter.

By running an AntiPwny scan, the only process in the system that shows suspicious activity is FF. So i reinstalled FF with all addons disabled, the only addon i installed… (read more)

By running an AntiPwny scan, the only process in the system that shows suspicious activity is FF. So i reinstalled FF with all addons disabled, the only addon i installed on top is LastPass. Ran the scan again, and the same thing happens.

Asked by xxxxx111111 6 days ago

Last reply by xxxxx111111 6 days ago

Firefox History Manipulation

Greetings. Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the sam… (read more)

Greetings.

Whenever I click on a link to Facebook, the page manipulates the browser history, effectively disabling the back button by adding multiple instances of the same page. I read that Google addressed this issue with Chrome a while back, but I don't find anything about a fix for Firefox. Is there one?

Thank in advance. Bill

Asked by firefox181 2 days ago

Last reply by firefox181 1 day ago

While browsing between Youtube and my university website, I got a strange pop up message.

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make thi… (read more)

As per topic title, while downloading files from my university website for class and switching back to a youtube page, I got the strange popup "Would you like to make this document your home page?" I selected no, but I would like to know if this is merely something that can happen at random with Firefox, or potential malware or the like.

Thank you.

Asked by J 21 hours ago

Last reply by J 19 hours ago

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (read more)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 16 hours ago

Last reply by hisssssssboy 2 hours ago

Second Window with same URL is going to background

behavior since 86.0 64Bit My website chat opens a second Firefox Window on PM Chat. When sending a message in PM Window the PM Window is going to Background if the same U… (read more)

behavior since 86.0 64Bit My website chat opens a second Firefox Window on PM Chat. When sending a message in PM Window the PM Window is going to Background if the same URL is shown in the Main Window. In case the Main Window shows another URL the second Window stays in Foreground. Greets Martin

Asked by maxmobil 6 days ago

Last reply by maxmobil 6 days ago

Some Youtube elements don't load when i'm logged in YT account

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, vi… (read more)

When i use Firefox and i'm logged in YT, time labels and red progress bar at the bottom of thumbnails aren't visible. When i'm logged out, everything works fine. Also, video progress seems not to work too.

Things i've already done: -turned off all extensions -reinstalled firefox browser

I explored html, and it looks like something blocks browser from putting some elements into code or whatever. The time label is called "ytd-thumbnail-overlay-time-status-renderer" and it's contained in "overlays" div. So when i'm logged out from YT, everything works fine, but when i'm logged in, this "overlays" div is empty.

Asked by benqbenq 2 days ago

Last reply by benqbenq 2 days ago

Migrating FF to a new computer

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know? jgb … (read more)

I will be moving my old 32 bit Win 10 OS to a new 64 bit SSD. How do I migrate bookmarks, prefs, etc to the new system? Anything special I need to do or know?

jgb

Asked by jgb 4 days ago

Last reply by jgb 1 day ago

in firefox document not opened, unsafe. if surched in google, opens and confirms safe document. https!!

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be open… (read more)

why does firefox refuse to open because unsafe document etc, and when the same(within firefox) is entered into google surch, the respective page is available, can be opened and confirms that it is a safe page. No problem to open in edge. The various tipps do not help. antivirus is F-secure. cleaning cookies and cache did not help either.

Asked by Paul.Schrader1 1 day ago

Last reply by Paul.Schrader1 1 day ago