On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Madmitch 16 hours ago

Firefox Blocking Allowed Pop-Ups After Update

We run Firefox on all our clerk computers at the public library where I work. Since the most recent update, our online circulation website which we use to check out books… (read more)

We run Firefox on all our clerk computers at the public library where I work. Since the most recent update, our online circulation website which we use to check out books, receives a pop-up blocked message every time we try to print a hold receipt for an item. The website has always been added as an exception to our pop-up blockers, and until just after the most recent update, the blocker had no problem allowing the website through. Now it does. I have tried clearing the browser caches, removing and adding the website to the exceptions list again, and restarting the browser, as well as adding different variations of the website to the exceptions list. In the end, we just had to turn the pop-up blockers off. I searched online for anyone else who had this issue, but the ones I found dated back to 2014-2015, and the solution they came up with no longer seems to exist in the Firefox settings. So I'm hoping to find an answer here! Thanks.

Asked by awakenedvc 1 week ago

Last reply by jupis 1 day ago

i lost all sync data after resetting my password

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account an… (read more)

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

Asked by ahmad.s.bohassan 1 week ago

Last reply by FredMcD 1 week ago

Firefox won't find some web sites, other browser do just fine

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable… (read more)

Firefox 87.0 will not connect to some web sites -- it just hangs. Other browsers on my Mac iOS 11.2.3 connect just fine, so it doesn't seem to be a problem with the cable modem or ISP.

Asked by updates 5 days ago

Last reply by cor-el 5 days ago

  • Archived

Parler.com

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefo… (read more)

Connection to Parler.com has failed this week. Hung up on opening favicon, and no links to the site work anymore. Parler support says this has been an issue with Firefox. It worked a week ago, not now. Any suggestions?

Asked by nightwriter1 6 months ago

Last reply by Chris Ilias 3 months ago

Disable or Uninstall HTTPS-Only Mode

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or… (read more)

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or uninstall HTTPS-Only Mode, but I can't figure out how to do it. In the article that sucked me in, HTTPS-Only Mode in Firefox, I chose Enable/Disable HTTPS-Only Mode, but it doesn't tell you how to disable. First, it says click on the Menu button, but there is no menu button on that page, so you can't carry out subsequent steps. Second, I marked the button Don't Enable the HTTPS-Only Mode and re-started, but that did nothing to disable the mode. Third, that left me with Turn off HTTPS-Only Mode for certain sites, which is far too tedious. I tried clicking on OFF but only Temporarily OFF appears to be enabled. I can't believe I can't get out of this. Before the browser automatically chose HTTP or HTTPS, which was fine and I shouldn't have accepted the HTTPS-Only Mode.

Someone already asked to de-install HTTPS Everywhere, which sounds like the same thing. It was marked solved, but in fact the two answers were merely descriptive and thus useless. Please help.

Asked by ebachrach@hotmail.com 3 months ago

Last reply by cor-el 3 months ago

How do I delete other booksmarks folder or force firefox to stop using other booksmarks folder?

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the p… (read more)

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

Asked by contact001 3 months ago

Last reply by Hans HKW Janetzke 1 day ago

new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (read more)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 3 months ago

Last reply by plew29881 5 days ago

Amazon password

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my … (read more)

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my Amazon account from another browser and change my password. I know the password being used in FF is correct because I use LastPass. This doesn't happen with any other browser. I've loved FF for years but this is totally unacceptable and I'm starting to like Edge. Any suggestions.

Asked by nataharli 2 months ago

Last reply by jonzn4SUSE 2 months ago

Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (read more)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 2 months ago

Last reply by AliceWyman 2 months ago

Plopping sound in firefox

Hi all, I have a issue with firefox, when i browse through sites i noticed a popping sound through my laptop speakers. I noticed this for a long time now and i thought it… (read more)

Hi all,

I have a issue with firefox, when i browse through sites i noticed a popping sound through my laptop speakers. I noticed this for a long time now and i thought it was driver related so i updated my drivers but the popping didn't go away. I tested the edge browser in windows 10 and did swap through the same sites as i did in firefox and that browser does not create popping noices.

Is there a fix for it ?

Best regards, Michel

Asked by micheln1986 1 month ago

Last reply by jscher2000 1 day ago

Printer not always using the default PDF printer

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. I… (read more)

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. It doesn't happen all the time, but it happens. My options screen still shows Adobe as the default printer mode. So, I don't understand why this is happening. I look forward to anyone's comments. Thanks

Asked by arejfour 1 month ago

Last reply by xian 5 days ago

SmartBlock on Update 87.0 (64 bit) Breaking Sites

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing e… (read more)

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks!

1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks!

Asked by jokrpkr 1 week ago

Last reply by John_3_16 6 days ago

Firefox browser looks like a redacted document

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from l… (read more)

updated Firefox and lost everything, I can get over no bookmarks but what I don't understand is the distortion of the screen, big green blocks and changing letters from letters to blocked out squares making my email look like it has been redacted. How can I fix my Firefox installation to stabilize the font. I tried reinstalling and updated the advanced settings but I don't think that is the issue, it almost seems like a virus.

Asked by corn.maryl 1 week ago

Last reply by cor-el 1 week ago

Do I have to get Microsoft's Edge if I am 100 % satisfy with Firefox. I think I'm being bully to get Edge.

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the … (read more)

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the biggest are Adobe and Microsoft. I had a cleaning done to my system and the results were amazing. I disable Apps I didn't need, uninstall App I did not use in a long time and disable services that did not provided me with any substantive experience or improvement in productivity. The results were amazing. My system was running faster than I have ever seen it run, including the first year after I purchase it. Well, about 2 hours later, I got this notification from Microsoft saying that I have to enable these optional services because Edge would make it better for me to serve the web and have a custom experience and get tailored adds based on my activity. If I had a choice I would pick No Adds. After I read their notification that I had difficulty reading and understanding little of it, I felt pressure to signed up with Edge as my browser. These services were eating my resources like there was no tomorrow and were effecting my productivity level. Microsoft's notification included a screen shot of the changes I did today in my settings with the disable buttons in Privacy and Personalization areas. I have all the required setting about diagnostics, etc. enabled, is there anything I can do to prevent them from using me like a cheap prostitute? Can they shot my account down for that? Is there any other OS providers I could get?

Asked by Agnostos 1 week ago

Last reply by FredMcD 1 week ago

Top half of the Tab not Clickable

Mac OS 10.10.2 Firefox 78.9 Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solv… (read more)

Mac OS 10.10.2 Firefox 78.9

Problem: When I go back from full screen mode, the half top of tabs(more like the 2/3 part to the tab) becomes not clickable. Only way to solve it is just to restart the browser.

There is another thing that could provide a bit more info. No matter whether I've ever made it full screen or not, the 2/3 top area of the tabs will never turn grey when I put my mouse on it.

No add-ons and themes installed. Tried safe mode and it didn't works.

The same bug exists on the other Mac, which runs an older version of firefox.

Asked by mm.melbourne.collins 1 week ago

Last reply by cor-el 1 week ago