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Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 2 weeks ago

Last reply by samandapecora 5 days ago

Speed Dial 2 data recovery

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been autom… (read more)

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been automatically disabled. The challenge I'm facing is ... there were specific links that I 'need' that I cannot access. Is there a way to recover said data?

Asked by grumpygaijin 4 months ago

Last reply by grumpygaijin 4 months ago

  • Solved

Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (read more)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Asked by ronsuwa345 3 months ago

Answered by ronsuwa345 3 months ago

google meet feature - "change background" is not showing in firefox browser whereas it is showing in chrome

google meet feature - "change background" is not showing in firefox browser whereas it is showing in chrome. I have attached the screenshot of how it looks like in chrome… (read more)

google meet feature - "change background" is not showing in firefox browser whereas it is showing in chrome. I have attached the screenshot of how it looks like in chrome and how it is showing in firefox. please have a look at it.

Asked by christinallrejoice 3 months ago

Last reply by christinallrejoice 3 months ago

Firefox: printing web page

Hello, sometime when i print a web page, firefox print only one page as the whole web page need far more paper. For example with this one https://www.scia.net/fr/support/… (read more)

Hello, sometime when i print a web page, firefox print only one page as the whole web page need far more paper. For example with this one https://www.scia.net/fr/support/faq/acier/coefficients-flambement

I ask another question, where can i choose the default printer ?

Hope for answers, best regards

Asked by matthieu.dassis 2 months ago

Last reply by Jonathan Watt 2 months ago

Firefox 87.0b3 lost the Library Pocket Menu item

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'S… (read more)

It appears that Firefox 87.0b3 version has removed the Library - Pocket List menu item. Yet, through the about:config options, has retained the ability to activate the 'Save to Pocket' address bar icon.

This makes no sense as there is now no option to have a 'Pocket List' item selection. At least I couldn't find an option for this. That is without adding another extension.

Having the 'Save' option without the 'List' option is counter intuitive.

The Library-->Pocket List Menu item should be restored.

Thanks.

Asked by Corsair2 1 month ago

Last reply by jeffefron01 1 week ago

Anyone else not liking the new way firefox is printing

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. Th… (read more)

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

Asked by Izzy 1 month ago

Last reply by jscher2000 1 day ago

Find actually used proxy when configured to "Use System Proxy Settings"

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using? Note: … (read more)

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using?

Note: This very question has already been asked at https://support.mozilla.org/en-US/questions/1208062. It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed.

Asked by tilman.schmidt 1 month ago

Last reply by kd.gundermann 6 days ago

Where is Firefox VPN

I subscribed to Firefox VPN, but I cant tell if it's on all the time or if I need to turn it on or where it is. I didn't see anything about it in privacy and security se… (read more)

I subscribed to Firefox VPN, but I cant tell if it's on all the time or if I need to turn it on or where it is. I didn't see anything about it in privacy and security section.

Asked by jennifer.atengawne 3 weeks ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Unable to download anything

I am unable to download anything using Firefox. I have tried everything listed in this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files Nothing … (read more)

I am unable to download anything using Firefox. I have tried everything listed in this article: https://support.mozilla.org/en-US/kb/cant-download-or-save-files

Nothing has worked; starting in Safe Mode; clearing my cache; disabling all addons; disabling my firewall; disabling my antivirus; even reinstalling.

I can download using other browsers just fine, but not Firefox for a reason I cannot figure out.

Asked by tyler.fiske00 2 weeks ago

Answered by tyler.fiske00 2 weeks ago

right click on mouse doesn't show fonts

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it stil… (read more)

for some reason, right clicking doesn't show the fonts. so i have to guess where 'new tab' is or whatever. i switched my firefox and my computer to light mode and it still doesnt show. im not sure if the problem is a firefox setting [because youtube shows font when i right click a video but not in my home youtube page] or if it's my computer setting.

Asked by AutobotsKickAft 1 week ago

Use of Microsoft Teams

Dear Mozilla Team, I use Firefox as my default browser. MS Teams gives a failure message: "Your browser doesn't support audio". I have to use a phone for audio communicat… (read more)

Dear Mozilla Team,

I use Firefox as my default browser. MS Teams gives a failure message: "Your browser doesn't support audio". I have to use a phone for audio communication. How to correct this failure?

Regards Pentti Jussila

Asked by pentti.jussila 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 days ago

Tiny icon

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached).… (read more)

Hello, I recently downloaded and started using Firefox on macOS Big Sur 11.2.3. I keep getting a TINY firefox icon in the doc that is not clickable (screenshot attached). Using this fix (kill Dock) will remove it but I don't really want to be doing that every day and I'm wondering what causes this tiny icon. Is there something I can do to stop this from happening? Or is it serving some very important function that I don't know about? I appreciate any guidance. Thanks!

Asked by matuzaj 1 week ago