Firefox Support Forum

System:

Windows 10 pro 22h2 19045.3516

Intel i5-10200h with UHD 620

Driver 31.0.101.2125

Firefox ESR 115.3.0

When watching streams in firefox, I noticed that overall iGPU load is very high, up to 70%, a lot higher than watching 1080p movie with dedicated player.

I found that the firefox actually only shares 10~20 iGPU load, the rest are from DWM, which load is up to 40% sometimes.

Also found if I switch from the tab with streaming page to another normal webpage, DWM immediately drops its usage to about 2%, firefox still uses some load as it's still decoding. DWM usage rises if I switch back.

I tried force firefox to use nvidia dGPU, firefox does use nvidia card to decode, but the DWM problem said above still apply.

See attatched image as prove.

Cross reference to intel community thread: https://community.intel.com/t5/Graphics/High-iGPU-load-when-watching-streams-in-firefox/m-p/1528571#M123027

Really too much PR_END_OF_FILE_ERROR

https://www.bbc.co.uk/news/uk does NOT have issues.

this error message occurs regularly ( and sometimes with amazon.de)

Please fix the bug that causes this, or allow a option to ignore the (non existent) error.

Hi all, the shortcut to close a single tab (ctrl+W (Windows) or cmd+W (Mac)) is not working anymore.

here is what I tried so far: - disabling all extensions (via restart in safe mode) but to no avail - reinstalled Firefox but the problem persists - verified, that the command is indeed cmd+W and was not changed by accident - all other shortcuts are working well

NOTE: I can see that when I press cmd+W, the "file" tab up above on the Mac menu bar flashes for a brief moment, as if the system detects the shortcut. But the tab stays open.

Any other ideas I could try out?

I have 4 tabs open, and my computer is running and running... come to find out, FF is running 17 tasks in the background... why? And what can I do?

Thanks!

my specs Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz 16.0 GB (15.9 GB usable)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Right click on any link in Facebook asks for me to shutdown Firefox to open a new page. What is causing this? The same thing happens if I am in Thunderbird or Betterbird. It's OK to open a new tab but not restart Firefox.

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I can login to the first step but after I enter the sent password in the second step nothing happens. I have tried basic some trouble shooting like Firefox trouble mode, clearing cache and adding web site to exceptions in settings. GM Help Line told me to use a different browser!!!

I cannot access my bank on my computer. I have access to everything else. When I input my credentials all it does is continuously load. What seems to be the issue? I can access my banking through a different browser but not Firefox.

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

I was asked to close Firefox to download a new version. After that I can't get Firefox to open at all. Every time I try I get a window stating that it can't open and ask me to report to you. Best regards Gunnar Herrlin

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

I cannot use mozilla as it keeps asking for my primary password and the one I have does not work. I have also lost a lot of my info in my tabs at top to link to accts. When I click the upper right under my email it says account discontinued????????

I have tried to reinstall a number of times and I'm exhausted. I'm not good at this (aging Boomer Grandma) Sometimes security goes way too far. Tired. Can you fix this?

Firefox randomly freezes when i try and open a website or do anything then will load forever. Can not open a new tab as it will just load forever when i try and open a website. Only fix is to open and close it.

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least a couple of times a day. I have refreshed the Firefox app on my computer, tried turning off the extensions for a while (I use 2 add blockers), but nothing seems to fix the issue. I'd hate to switch to another browser but this is getting very frustrating.

I'd appreciate any help you could provide.