Firefox Support Forum

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Hiya, I'm hoping someone here may be able to help. I originally posted on the microsoft website but they were unable to help and said I should report to Firefox. I'm not sure how to do that so I'm hoping posting on here will get me an answer. I'm also unsure how to add a link to the forum I was using so have done a screen shot. Hopefully thats ok

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When I try to open new window in an already running browser, it does it properly. In my mind, it's really uncomfortable and unintuitive behavior so it will be good if I can fix this issue and make Firefox starts up normally (on top of other windows) like all other applications in my system. I'm currently running on 64-bit Ubuntu 22.04. Firefox (snap) version 109.0.1.

Thank in advance for any help or advice regarding my problem.

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

I tried the RPM and Flatpak Firefox, both in the newest version give me crashes when Loading Youtube, Invidious, Stud.IP, Nextcloud and more "bigger" sites.

It seems like an OOM error, but I have way enough RAM, 4GB/12GB used.

I tried the Flatpak and the RPM Version.

I tried troubleshooting mode.

I used the Arkenfox user.js on both installs.

Journalctl logs:

https://cloud.uol.de/s/ENY9Dkg7zgQKZZt

https://cloud.uol.de/s/9AyGAibGBnLqG3Y

Operating System: Fedora Linux 37 KDE Plasma Version: 5.26.5 KDE Frameworks Version: 5.102.0 Qt Version: 5.15.8 Kernel Version: 6.1.8-200.fc37.x86_64 (64-bit) Graphics Platform: Wayland Memory: 11.4 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics 4000

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

I received from Firefox that my AT&T email had been breached and a recommendation to change my password. I had trouble changing it on Firefox so I got assistance from AT&T technical support. They were able to help me change my password, however, I was directed to use the Microsoft Edge browser. Now I can access email thru Microsoft Edge, but now cannot get my email on Firefox. After several different attempts, the Technician told me that the problem was contained within the Firefox Browser, and that I would have to uninstall if and download the browser again. However, I would loose all of my bookmark favorites. I do not agree with the recommended solution, as I have the Firefox Browser set for auto updates, and the email was working just fine prior to my changing the password. Are there other options available thru Firefox in order for me to get my email? Also, the Technician first had me to go to settings and delete cookies, browsing history, cache, etc. PLEASE HELP!. I do not like Microsoft Edge and much prefer to use Firefox.

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted but its a complete mystery to me. I had thought that when I loaded Firefox onto the new PC and signed in, everything would automatically appear. I was successful in doing that with Chrome but Firefox is still my primary browser and I've had no luck. Any help you can provide would be greatly appreciated.

I use the built in PDF viewer to open PDF Files. It has the function to add text. However I oftentimes forget to save the PDF after adding text. In other Programs (such as Microsoft Word, Notepad etc.) it prevents the shutdown on Windows when I have unsaved changes by showing a window which apps prevent a shotdown. Is it possible to achieve the same when forgetting to save changes made to pdf's in firefox? Or is there even a way to autosave PDFs after changing them?

I've been making my own Firefox theme using the Firefox Color extension. I uploaded an image but I can't figure out how to show the image on the new tab screen. Setting the new tab page color to transparent only makes everything white. I know the image is uploaded correctly because I can see some of it in the toolbar and tab list. Is it possible to show the image on the new tab page?

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message:

"The account hliss@localnet.com is being processed. Please wait until processing is complete to get messages."

What should I do?

I cant login to my firefox account on both devices anymore since a recent update.

I use the Arkenfox user.js on Desktop and Mull on Android.

sync still works, even though I cant login to my account.

Firefox 109.0 on Linux, Flatpak version.

Mull newest update from F-Droid based on 109.1.1 (nightly)

Youtube autoplay stopped to work properly.

After previous video next video really starts automatically then, may be after half a second or second, the video stops and returns to intro splash screen of the video. One must press Play to start this next video again. I tried next steps: 1. In Firefox Privacy and security settings / Autoplay: I allowed audio and video autoplay for all sites 2. On the left side of URL string for Youtube site I pressed the button and also allowed audio and video autoplay for the site. The image on this button changed. I reloaded Youtube - no effect, reloaded Firefox and Youtube - all the same.

3. I checked Youtube autoplay in Microsoft Edge browser - it works correctly.

What should be done in Firefox to restore autoplay? I don't remember when this problem appeared.