Firefox Support Forum

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

I leave the country for several months a year to a country that is not supported for credit card autofill, and it doesn't work while I am there. However, once I return to the U.S. the autofill menu has disappeared from the Privacy & Security Tab, so I am unable to turn autofill back on. In the past I have had to uninstall/reinstall Firefox to make credit card autofill work -- until I leave the country again. Surely I am not the only user that has had this problem and having to uninstall/reinstall is a pain that users shouldn't have. Isn't there a better way to turn this function on and off?

Can anyone tell me how I go about removing this malware please? It suddenly appeared whilst using Firefox in the last few days. I'm not very tech savvy so simple instructions would be great.

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Hi,

I've imported all bookmarks, login data and everything else from Brave browser to Firefox and I can use Firefox as if I'm using Brave. All my data have been imported. Until here everything is ok, but I switched my pc and started to use Firefox with my Firefox account and enabled sync. Boookmarks and login information that I saved before importing have been synched but the imported data haven't been synched. So I can't use any login info or bookmarks from old Brave.

I've double checked sync options and see that everything that can be synched are checked.

What can I do to fully synchonise my browsers?

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

How do I actually get help with my account? I cannot access it because the account has the WRONG EMAIL address mixed up with the WRONG PASSWORDS. The account MESS is preventing me from using SYNC creating my emails USELESS!!! There must be someone, somewhere, who can tell me how to get specific help with MY FIREFOX ACCOUNT. It is messed up so badly I am going have to throw this computer out and start all over -- but then I have to use either some bogus email address that I DO NOT WANT TO USE. My accounts were set up decades ago -- very soon after FIREFOX was offered. BUT JUST BECAUSE WE ARE OLD, ACCOUNTS ARE OLD, WHY does Firefox IGNORE problems with BASIC ACCOUNT PROBLEMS! I HATE THIS I HATE THIS I HATE THIS I HATE THIS! FIREFOX SUCKS!!!!!!! no such thing as support. When I attempted to ask "How to contact Firefox ACCOUNT HELP", the stupid answer was older than my car, my house, but I am older than dirt so it was NOT that old. STUPID STUPID STUPID. I will get rid of ALL GOOGLE, MOZILLA, AND NORTON cause you all have NO RESPECT for your users -- not customers cause we are NOT CONSIDERED SUCH -- FIREFOX IS FREE. Hahaha Dr T. H. REESE, Denver CO 15 yrs as a COMPUTER SYSTEMS CONSULTANT and I must make amends to all MY CLIENTS to whom I recommended FIREFOX! YOU ARE SO BAD! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need Web3 functionality for my applications. Will there be any updates without having to change browsers to Chrome? How soon will this take place?

Thanks, [email removed from public]

I am trying to access different audio tracks in a video on Firefox, but I am having issues. In order to have the media track button visible in the media player, I enabled media.track.enabled in about:config. However, clicking the button does not reveal a dropdown menu with the different audio tracks like it happens in Chrome. Attached follows a screenshot to illustrate the audio track button I am referencing (headphones icon). Is there another setting I can enable to allow the dropdown to show the tracks?

visiting uk.yahoo.com always gives me problems.

1) Page never fully loads 2) Some images missing 3) Links of the stories will not open 4) Unable to open mail link

This only happens with Firefox, other browsers no issue

Have cleared cache and cookies, shut down and restarted PC

This has happened for past 4-5 weeks.

Any help appreciated as do not want to start using another browser but if I have to I will

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid of this and continue with the Twitter procedure? Thanks in advance.

I can no longer scroll pages on this website. This is a recent change, not sure whether it's tied to a Firefox release or they changed their website....

For example - https://www.publix.com/savings/weekly-ad/view-all

Scrolling still works on Chrome.

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

I have set an google meet with my friends. we were hearing each other very well but when we start to share our screen for example an video from YouTube they can't hear the video's audio. I have checked my microphone during the screen sharing it was on. But still they couldn't hear the audio of the video. During the share screen they heard my voice but they didn't heard the audio of the video. We tried on Google Chrome everything worked very well then we turned back to Mozilla same issue happened again. I don't want to use again Google Chrome so please help me with this issue. Long story short; On a Meet they can hear my voice on microphone, but when i share my screen they can't hear the audio from a YouTube video but they can still hear my voice. Please help ASAP!