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  • Solved

[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (read more)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Asked by b.toffolon 1 day ago

Answered by b.toffolon 29 minutes ago

  • Solved

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 1 week ago

Answered by Roland Tanglao 9 hours ago

firefox reboots by itself, twice

Hi, From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home … (read more)

Hi,

From two to three weeks ago, every time I open windows, my firefox browser reboots twice. It does not give any error message and when it reboots it goes back to home page. I removed all extensions, then I updated the browser and the Graphic Card, in vain!

Any help please

Asked by maher.souilah 4 hours ago

Last reply by maher.souilah 56 minutes ago

  • Solved

Bookrmarks missing

I have re-installed my windows on my PC. Then after installing firefox I've signed in with my account. All my extensions are restored ind installed automatically. But the… (read more)

I have re-installed my windows on my PC. Then after installing firefox I've signed in with my account. All my extensions are restored ind installed automatically. But there is no any of my bookmarks. I'm sure that is was synced before installing windows. However, now I don't have my bookmarks. Is there any way to check from server side, were my bookmarks saved or not. Maybe they are still on server but cannot sync to my PC?

Asked by mateking 1 hour ago

Answered by mateking 1 hour ago

Firefox completely freezing my pc

I've had maybe about 20-30 crashes over the past 6 months, which has only ever happened when using firefox. It discolours my screen and I'm unable to do anything on the p… (read more)

I've had maybe about 20-30 crashes over the past 6 months, which has only ever happened when using firefox. It discolours my screen and I'm unable to do anything on the pc unless I reset it by holding the power button. Sometimes my curser completely disappears and other times it becomes a jumbled mess but i can still move it. I have two monitors and it only discolours the one firefox is open in, which has happened to both monitors on seperate occasions. It has never discoloured both monitors at the same time.

Initially thinking this wasn't firefox, I double checked all drivers and scanned my PC with Bitdefender. Then just completley reinstalled windows 10. Monitoring my pc, most compenents sit around 30c and none are even close to having 100% usage when crashes occur. I've stress tested my pc and double checked every cord in my setup (all internal pc connections, power and display cords)

The crashes mostly happen on Twitch and Youtube, as that's what I mainly use. Though they have occured on other websites as well. I've tried disabling hardware acceleration on firefox and limiting the content process to 3. I have 4 extensions enabled, ClearURLs, Decentraleyes, HTTPS Everywhere and uBlock Origin. All off which have the firefox reccomended trophy thing.

I'm at a loss now and have no idea what else to try. I'm still not even 100% sure it's firefox, as it seems like a graphics card problem. Though I've stress tested and left it for hours and no crashes. No crashes in the hundreds of hours of gaming I've done either. My PC has only ever crashed while using firefox.

The last two tests that I can think of would be disabling all extensions or just trying a different browser and seeing what happens.

The crashes vary from multiple times per day to like once or twice a month, so any suggestions might take a while for me to test and reply with results.

Cheers

Asked by Lord Lamington 2 hours ago

Last reply by FredMcD 1 hour ago

Random tab crashes - consistently with Google Calendar but others as well

If you go to Google Calendar and right click on an empty space Firefox consistently crashes. I've tried Firefox Safe Mode - still crashes. I've tried a new profile wit… (read more)

If you go to Google Calendar and right click on an empty space Firefox consistently crashes.

  1. I've tried Firefox Safe Mode - still crashes.
  2. I've tried a new profile with the same installation - still crashes
  3. I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes.
  4. I've tried a new user account in Windows 10 and new profile - no crashes.
  5. I've tried ``sfc /scannow`` - integrity is good.

It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details

Does anyone have any idea before I start a new user account?

Asked by brisdaz 1 hour ago

I have weird white bars around my browser

When I'm minimized or maximized the browser, there's these white bars that appear around the browser. If I restart the browser, the bars will be gone for awhile and it wi… (read more)

When I'm minimized or maximized the browser, there's these white bars that appear around the browser. If I restart the browser, the bars will be gone for awhile and it will happen again. See attached image for a clearer idea of what I'm saying.

Also, if I minimize the browser completely, I can never open it again until I close and restart the browser. Not sure what is happening.

Asked by ESSVEE 3 hours ago

Last reply by FredMcD 1 hour ago

How can I make the setup for cookies to seperate different Firefox Windows?

Hallo, Cookies should by private to one Browser Window. So for example, if I open a second Tab with youtube, or whatever, I would like to have my login data from the firs… (read more)

Hallo, Cookies should by private to one Browser Window. So for example, if I open a second Tab with youtube, or whatever, I would like to have my login data from the first tab. But if I open a second window, this data should not be seen. I don't want other sites to be able to see my login.

The cookies should be deleted, when the Window with all Tabs is closed, independent from other open Browser windows. How can I realize this? Thank you, Michael Lange

Asked by lange.appen 1 hour ago

IMPORTANT QUESTION: How to know which Firefox Add-Ons are safe?

Greetings everyone, This question has been on my mind for a long time as I have multiple Firefox Add-Ons I want to use but I've been avoiding using any Firefox Add-Ons as… (read more)

Greetings everyone,

This question has been on my mind for a long time as I have multiple Firefox Add-Ons I want to use but I've been avoiding using any Firefox Add-Ons as I do not know which Firefox Add-Ons are safe... :'(

Since I use Firefox for so many of my personal and important things I just want to know that the Firefox Add-Ons are safe.

How can I know which Firefox Add-Ons are safe?

I'd really appreciate any advice.

Asked by Helpless_Quest 4 hours ago

Last reply by Helpless_Quest 1 hour ago

forgotten password

Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email… (read more)

Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email are highlighted but on clicking on them I get a screeen the says there is a uidfault. any help would be appreciated, thank you John.

Asked by john508robinson 2 hours ago

Highlighting numbers with decimal points

Is it possible to set double-clicking on a number with a decimal place to highlight the whole number but also ignore currency symbols? Setting 'layout.word_select.stop_at… (read more)

Is it possible to set double-clicking on a number with a decimal place to highlight the whole number but also ignore currency symbols? Setting 'layout.word_select.stop_at_punctuation' in about:config to false ignores the decimal place but includes the currency symbol, which I don't want.

Thanks

Asked by leocrawford92 3 hours ago

Any way to go back to the old tab right-click menu?

Hi I noticed in a recent update when you right-click a tab, the 'Close tabs to the right' and 'Close other tabs' options are nested in 'Close Multiple Tabs' menu. As some… (read more)

Hi I noticed in a recent update when you right-click a tab, the 'Close tabs to the right' and 'Close other tabs' options are nested in 'Close Multiple Tabs' menu. As someone who deals with tabs a lot, this slows down my productivity. Is there a setting within Firefox where I can go back to the old design (where those options aren't nested within another menu)?

Asked by J 5 hours ago

Last reply by TyDraniu 4 hours ago

  • Solved

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido 1 month ago

Answered by gershonido 1 month ago

How to reblock Malware after I unblocked it

I used Malware today to scan my computer. When the scan was finished, Firefox said it had blocked Malware from my passwords, but gave me the option of unblocking the pass… (read more)

I used Malware today to scan my computer. When the scan was finished, Firefox said it had blocked Malware from my passwords, but gave me the option of unblocking the passwords which I did. Later I realized the scan had already run.

How can I reblock the passwords?

If Malware can run without access to passwords, why did Firefox ask if I wanted passwords unblocked?

Any further information you can give me about such issues would be greatly appreciated.

Thank you - Sue Bryant

Asked by sue.bryant 13 hours ago

Last reply by FredMcD 7 hours ago

  • Solved

Firefox won't load iCloud login page

For some reason, I'm now completely unable to log in to iCloud through firefox, I'm presented with the following error message upon the site loading (screenshot below). I… (read more)

For some reason, I'm now completely unable to log in to iCloud through firefox, I'm presented with the following error message upon the site loading (screenshot below). I've tried restarting the browser in safe mode but it didn't solve the problem, not sure what's going on. Also after a few seconds, the page spits out an iCloud connection error, screenshot again, posted below.

See also: I've just noticed that the troubleshooting information section of this form is also completely broken for me, the "Share Data" button doesn't work, and the link to try manual steps just scrolls me to the top of the page, nothing else happens.

Asked by SandiestBoy 8 hours ago

Answered by SandiestBoy 8 hours ago

removing adchoice

I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side o… (read more)

I have been using web site Game Daddio to play free cell for months. Now when I open the site I get two panels of ads called AdChoice covering the right and left side of the game screen - so how do I get rid of them? When I click the top right corner X the add does not go away but I get a Ads by Google notice which does not go away. Please advise. Thanks Hans

Asked by hansgr 10 hours ago

Last reply by cor-el 9 hours ago

headphone's buttons don't skip songs or videos on firefox

I've been listening to a lot of music recently and while wearing my headphones I can long press the volume up button to skip a song and the volume down to go back a song … (read more)

I've been listening to a lot of music recently and while wearing my headphones I can long press the volume up button to skip a song and the volume down to go back a song on my phone, at first I thought it just didn't work on my laptop but then I tried to do it with a different browser and it worked just fine so it seems like this is an issue with firefox

Asked by midokhalifa3333 12 hours ago

Last reply by midokhalifa3333 10 hours ago