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I have changed my password three times but am still denied access

After having the same password for several years, I am told my password is now wrong. I have tried to change the password, but am still denied access to my email. Is th… (read more)

After having the same password for several years, I am told my password is now wrong. I have tried to change the password, but am still denied access to my email. Is the problem with my user name that I have had for many years? What do I do to access my email account?

Asked by gl1500telusnet 6 years ago

Answered by gl1500telusnet 6 years ago

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Clicking on external links (e.g. in Thunderbird) doesn't open Firefox

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is… (read more)

It's the same for other programms, for example Word. The focus of the programm (Thunderbird, Word ...) is lost after clicking, but Firefox doesn't do a thing. (Firefox is set as my standard browser). What can I do?

Thanks in advance!

Asked by ausgang 4 years ago

Answered by ausgang 4 years ago

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The control key, all alone, enlarges web pages and email bodies in Thunderbird.

control++, control+-, and control+0 all work as expected, but if I'm not quick enough to let go of the control key, or if I just press the control key all alone, the web … (read more)

control++, control+-, and control+0 all work as expected, but if I'm not quick enough to let go of the control key, or if I just press the control key all alone, the web page I'm on (including graphics) or the email body I'm looking at in Thunderbird just get larger and larger. The problem seems to be limited to Mozilla as the other browsers, Word, etc. don't exhibit this behavior.

I have no idea what combination of keystrokes caused this! I have rebooted.

Asked by CarolCWN 4 years ago

Answered by FredMcD 4 years ago

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Firefox crashes

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be216… (read more)

Firefox and Thunderbird crashing, even in safe mode. I have refreshed and reinstalled. Removed all extensions. Same result. Crash ID: bp-d4b8f2e3-6bda-49a1-a3da-399be2161211

Asked by lsutiger 3 years ago

Last reply by lsutiger 3 years ago

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Firefox won't open multiple links from inside a Thunderbird e-mail.

I use Firefox as my default browser and Thunderbird for my e-mail. I received an e-mail with 3 links in it. The 1st link opens in Firefox but when I attempt to open the… (read more)

I use Firefox as my default browser and Thunderbird for my e-mail. I received an e-mail with 3 links in it. The 1st link opens in Firefox but when I attempt to open the next link I get a message "Firefox is already running, but not responding. The old Firefox must be closed to open a new window." I changed my default browser to Microsoft Edge and the 3 links opened into 3 separate windows. I have tried adding a profile and uninstalling FF and reinstalling (getting a new profile). Same problem. I am able to open multiple links/tabs on FF but not via Thunderbird e-mail. I am running Win 10.

Asked by Annoyed47 3 years ago

Answered by Annoyed47 3 years ago

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I am doing my profile and they want a URL ?

I am filling in my profile haveing just downloaded Thunderbird mail system and one question is enter your URL and I can not think for the life of me what it is. URL … (read more)

I am filling in my profile haveing just downloaded Thunderbird mail system and one question is enter your URL and I can not think for the life of me what it is. URL

Asked by patandgarry 3 years ago

Answered by bygabyga 3 years ago

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Server not found for outlook - only outlook - only recently

I can sign into Outlook via Firefox. Thunderbird regularly downloads messages from there. When I try to send, I get a Server Not Found error or sometimes Unable to find… (read more)

I can sign into Outlook via Firefox. Thunderbird regularly downloads messages from there. When I try to send, I get a Server Not Found error or sometimes Unable to find server. I have deleted the outgoing server and reinstalled it. I have checked all the settings and have never found an error. This is a new problem (a few months old), and it previously worked well. I am running Ubuntu 12. Accounts at Yahoo and gmail work well. I am using Thunderbird 12.5. I have also added another entry for this server but it does not work either.

Asked by Jhazel 2 years ago

Answered by jayelbe 2 years ago

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How can I recover 5 days of Downloaded emails lost after system freeze required a reboot.

64 bit Windows 10 Home addition, Thunderbird - Ver. 52.5.2 (x86 en-US) updated 01/05/18, Firefox v- Ver. 57.0 (x64 en-US) -system shows Firefox last updated 11/15/17. … (read more)

64 bit Windows 10 Home addition, Thunderbird - Ver. 52.5.2 (x86 en-US) updated 01/05/18, Firefox v- Ver. 57.0 (x64 en-US) -system shows Firefox last updated 11/15/17. My PC has been wanting me to update Firefox, but I was telling it to remind me later for the last 2 or 3 weeks. I shut my PC down. 5 days later I turn my PC on, waited for it to boot, then started Thunderbird which automatically downloaded my last 5 days worth of emails from the server. My PC then froze. Eventually I powered down my PC and turned it back on. After it rebooted it asked me to sign in to Firefox to sync my devices. (I am assuming that it Firefox updated without my approval but it still shows the last update as 11/15/17.) After it completed the sync I opened Thunderbird again and found the last 5 days of emails were not in my inbox and Thunderbird will not download them again. It is downloading new emails when i receive them but not the ones it downloaded just before the freeze. Thunderbird is set to leave messages on server for at most 15 days and until I delete them. My question is how do I get Thunderbird to download the last 5 days worth of emails again without affecting all my other emails and without duplicating emails that were previously downloaded?

Asked by ThomasGuide 2 years ago

Last reply by James 2 years ago

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How to recovery loss folders/emails using thunderbird iMac see email sent to support team

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.] Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1268613. Please follow up there, thanks.]

Mr Toad-Hall Sept 14 2019 at 12:42 am provided solution to above issue. Excellent instructions. However when I open folders as instructed no email were in folders I did have 2 older folders from past POP account

Next step?? Thank you

Asked by jfurb631 1 year ago

Last reply by FredMcD 1 year ago