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  • Archived

Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 8 months ago

  • Archived

After upgrade to Windows 10 Versions 1809 or 1903, hotlinks from Windows 10 Mail app no longer open default browser Firefox except in background.

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and… (read more)

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and has defaults set for http and https protocols. When I upgraded to both Windows 10 Version 1809 and later to 1903, Firefox stopped opening on it's own and instead opens a new tab every time I click the link in the background. I have to click it's taskbar shortcut to open it.

These hotlinks still work correctly in Edge and CHrome but I need Firefox for managing my Bookmarks collection to easily drag them into help posts which isn't easily done in the other browsers.

Appreciate any help.

Asked by GregCarmack 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Update made all history and passwords disappear. How to undo?

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I … (read more)

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I realized that none of my stuff carried over, and I panicked to re-install the original to get my stuff back.

(To clarify, "stuff" encompasses history, previous sessions, cookies, saved login credentials, and the like. My sessions are...quite large, admittedly, so I crash often.)

So tonight, it crashed again while I was trying to respond to someone on a chat client. I hit restore previous session as normal. Then the update window showed. No harm done there.

Except then it gave me the dead basic, on-install new tab screen. Checking revealed no history, no cookies or password retained, and an inability to rez my previous session.

As a uni student during summer with a lot to book, this is a major issue.

And while I have attempted to look for Old Firefox Files, they remain elusive.


Fair to note: I use Windows 10 on a bone-average Lenovo laptop.

Asked by Arrowtie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Updated my firefox and lost my passwords. Found where they are stored but cant figure out how to import them to use them. Copy and paste didnt work.

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging … (read more)

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

Asked by boomlala5 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (read more)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Asked by wonka 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Windows links open new page. No defaults set

Hi, Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new… (read more)

Hi,

Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new tab as before). This window has no prefs, logins or add-on on it. It's like a clean install of the app. Am on latest version of FF Portable.

Cheers, N

Asked by ensta 1 year ago

Last reply by Wesley Branton 1 year ago