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FirefoxCP WebExtensions stopping web pages being loaded

Hi all, In the last couple of days, Firefox has stopped loading any web pages on start-up. When I look at the activity manager on my mac, I see a FirefoxCP WebExtensions … (read more)

Hi all,

In the last couple of days, Firefox has stopped loading any web pages on start-up. When I look at the activity manager on my mac, I see a FirefoxCP WebExtensions task right at the top of the queue using 99 - 100% CPU. When I cancel this task, Firefox immediately starts loading pages as normal. There are also FirefoxCP Web Content and FirefoxCP Privileged Content tasks, but they don't seem to be causing any problems.

I'm running Firefox 78.0.1 on a mid-2012 MacBook Pro with MacOS High Sierra 10.13.6. My only extensions are Adblock Plus, Browsec VPN and Greasemonkey. My Plugins are OpenH264 Video Codec, Shockwave Flash 32.0 r0 and Widevine Content Decryption Module

Any help greatly appreciated.

Asked by mark_woronowicz 6 days ago

High Memory Usage Windows Audio Device Graph Isolation while using Firefox

Hi, I've encounter this problem. Whenever I play Youtube video using Firefox, my Windows Audio Device Graph Isolation tends to use high memory (sometimes up to 1.5GB). T… (read more)

Hi,

I've encounter this problem. Whenever I play Youtube video using Firefox, my Windows Audio Device Graph Isolation tends to use high memory (sometimes up to 1.5GB). This issue didn't happen to Chrome, Edge or Media Player. What went wrong? Attached are the screenshots of the memory usage by each of the browsers and media player

Asked by truxpher91 5 days ago

When playing audio or video in a tab, opening a new tab / switching to it causes the audio/video to stutter

When I am playing media in a tab (youtube, spotify, etc.), if I open a new tab + website to browse, the audio/video in the other tab stutters badly. This happens no matte… (read more)

When I am playing media in a tab (youtube, spotify, etc.), if I open a new tab + website to browse, the audio/video in the other tab stutters badly.

This happens no matter what. With add-ons enabled, with ALL add-ons disabled, AND with firefox in safe-mode.

I have uploaded a video of the problem in action:

https://streamable.com/cgy9h5

Asked by macmilln82 4 days ago

PDF pages very slow to load

Hi all, when loading a PDF the first few pages load, and then the rest only load (slowly) once you scroll/click to view them. This wasn't always the case, and started abo… (read more)

Hi all, when loading a PDF the first few pages load, and then the rest only load (slowly) once you scroll/click to view them. This wasn't always the case, and started about 4 weeks ago. My internet connection is 50Mbps, and is running at full speed, and my PC has 32GB of RAM. It's not my internet or PC, as far as I can tell.

Is there a fix? Is this a known new bug? Thanks.

(Windows 10, Firefox 78)

Asked by jlccarv 2 days ago

Problems seens since install of V78.0.1

Experiencing the following problems since V78.0.1 was installed: old bank accounts showed up (TD Bank) games (AOL) will not complete the "load" cycle unable to click … (read more)

Experiencing the following problems since V78.0.1 was installed:

  • old bank accounts showed up (TD Bank)
  • games (AOL) will not complete the "load" cycle
  • unable to click on Firefox icons when in gmail:
    >settings, contacts, logoff
  • Some items will not activate when doing a mouse click on them

Is a Firefox reload needed? And, if so, how is that done without loosing bookkmarks, history, etc.?

Asked by roysacavage 2 days ago

nothing loads

Firefox won't load any pages at all, the home page is blank and I've tried several things to try and fix it such as restarting my laptop and reinstalling Firefox. I've tr… (read more)

Firefox won't load any pages at all, the home page is blank and I've tried several things to try and fix it such as restarting my laptop and reinstalling Firefox. I've tried safe mode but everything's still blank on there so I know it isn't my addons. Any help is appreciated!

Asked by crammitjammit 1 day ago

Youtube.com 8k Video Problem

I'm unable to watch 8k Videos On Youtube ,I can Just See Some Frames In Video. But I'm Able To Watch 8k Videos on Chrome & Edge There Is Problem With Firefox Only... … (read more)

I'm unable to watch 8k Videos On Youtube ,I can Just See Some Frames In Video. But I'm Able To Watch 8k Videos on Chrome & Edge There Is Problem With Firefox Only...

Asked by pranavnage0 6 days ago

Floating Meeting Tab Stuck, Can't Detach Tabs

I'm on Windows 10. The webcam software PerfectCam causes the floating icon-based meeting to be always on top [even if you minimise Firefox] and it also stops Firefox from… (read more)

I'm on Windows 10. The webcam software PerfectCam causes the floating icon-based meeting to be always on top [even if you minimise Firefox] and it also stops Firefox from letting you detach tabs from the main window by dragging a tab outside of the main Firefox window.

This does not happen with other webcam software such as SnapCam or Xplit.

The only way to get out of this problem is by closing Firefox. Extensions I have: Adblock, Adblock Plus, AddToAny Share Anywhere, Checker Plus for Gmail, Duplicate Tab Closer Quick Tabs Ported Startup Apps Weather

This does not happen immediately on the 1st Google Meet meeting of a Firefox session. It happens after a few meetings.

I actually find the always-on-top floating meeting Firefox tab a huge nuisance as I don't have anywhere to place it. If I put it on the corner, it covers the minimise/restore/close buttons. I'd love to be able to turn that thing off.

PerfectCam's maker Cyberlink's Tech Support already gave me some instructions after I sent some diagnostics data from my PC. The main thing was to go to the Device Manager > Display > Intel UHD Graphics 620 > uninstall And then go to an Intel page to download a software to downloaded the latest software for this intel thing.

After doing this, for most of the day, the problem didn't happen even after several meetings. So I thought that the problem had been solved. But at the end of the day it happened again.

I tested Google Meet on Chrome with PerfectCam and the problem doesn't happen on Chrome because it doesn't have a always-on-top floating meeting tab.

I'm attaching some images with information.

Asked by riluma 2 days ago

Plugincontainer high cpu causing Prime video stutter

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontaine… (read more)

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontainer in Hulu or Netflix hovers around 10% but in Amazon Prime it will shoot up to 60% causing the video to stutter. I have process explorer to monitor CPU.

My plugins are: OpenH264 Video Codec provided by Cisco Systems, Inc. Version 1.8.1.1 Last Updated October 29, 2019

Shockwave Flash Shockwave Flash 32.0 r0 Version 32.0.0.387 Last Updated July 2, 2020

Widevine Content Decryption Module provided by Google Inc. Version 4.10.1582.2 Last Updated February 18, 2020

Firefox says they are up to date.

Asked by sotackd 6 days ago

Google doc or sheet lags/pauses perdiocally on firefox

When I m using google doc or sheet to edit a document from google drive, I notice that my cursor will freeze for 5-10 sec from time to time. No issues with chrome on the… (read more)

When I m using google doc or sheet to edit a document from google drive, I notice that my cursor will freeze for 5-10 sec from time to time. No issues with chrome on the same documents. I never had this problem until the firefox updates in the past few months. I have tried the usual steps such as disabling all plugins, start firefox in safemode but nothing works. The problem is consistent across all documents, even for new documents. Does anyone know of a workaround?

Asked by ron 4 days ago

JIT/GC/Cycle Collection hanging periodically

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video… (read more)

After my browser being open for a while, usually a few hours, Firefox starts to get some major hanging in some tabs; I can have two windows open, one with a youtube video playing and another with like reddit or something else, and when browsing reddit, I get major hanging when interacting for around 7 seconds.

I recorded a couple performance profiles to see what's causing it, and it seems to consistently be a very long JIT or GC call, also labelled as "Cycle Collection" in the waterfall view.

I saved the profiles and I can upload them, but I'm not sure if they come with any private info so I'm reticent to add it to this thread.

I've watched the Task Manager (the Firefox one and the Windows one) while this is happening and memory usage in the Windows task manager seems to rise quickly over a few seconds then suddenly drop back down. I'm not sure if that's relevant. In the Firefox Task Manager I didn't see anything particularly salient other than energy usage spiking up just after the hanging is over.

This doesn't only seem to happen on Windows because it also happens on my Linux laptop occasionally as well, in a very similar manner. I didn't collect any evidence on Linux yet.

This has been happening for quite a while now, on multiple versions of Firefox in a row. I'm using 79.0b3 Developer Edition right now on my Windows machine.

Closing and reopening Firefox usually causes things to clear themselves out and I don't get such long hanging for a while.

I would expect JIT and GC to happen in much smaller chunks to avoid hanging, it's strange that it takes that long for one call.

Asked by Francis 4 days ago

Upon awakening PC, an open, minimized Firefox browser won't maximize

My computer goes into sleep mode after inactivity. When I wake up my computer, if Firefox was left open and minimized, I can't click on it for one minute to bring it back… (read more)

My computer goes into sleep mode after inactivity. When I wake up my computer, if Firefox was left open and minimized, I can't click on it for one minute to bring it back up. A dinging sound happens. All other minimized windows can be maximized without issues. This is on a brand new HP PC running Windows10.

Asked by daree76 3 days ago

FIREFOX NOT DISPLAYING FORM DETAIL

Since I updated my Firefox Developer Edition, forms doesn't display properly again even the form margin won't display which makes it very hard for me to know if a data as… (read more)

Since I updated my Firefox Developer Edition, forms doesn't display properly again even the form margin won't display which makes it very hard for me to know if a data as been input by default or the form is actually blank.

Asked by Janet Eyre 2 days ago

html forms not displaying on Firefox on Mac

Forms (such as a newsletter sign up or unsubscribe) do not show up in Firefox on my Mac. These forms show up normally in Safari on Mac. They also show up normally in Edge… (read more)

Forms (such as a newsletter sign up or unsubscribe) do not show up in Firefox on my Mac.

These forms show up normally in Safari on Mac. They also show up normally in Edge AND Firefox on PC and all other browsers that I know of.

I of course use Firefox on my Mac and would like these forms to show up properly on that browser.

Thanks, Amy

Asked by amysumrall 5 days ago

Importing photos into Google Photo is not working well: load some photos (4/5) and then block them

Some friends have the same concern. Is the problem the same as : https://support.mozilla.org/fr/questions/1280036 Firefox 78.0.1 (64 bits) add-on: uBlock Origin Windows… (read more)

Some friends have the same concern. Is the problem the same as : https://support.mozilla.org/fr/questions/1280036 Firefox 78.0.1 (64 bits) add-on: uBlock Origin Windows 10 1903 OK with other browsers with the same add-on.

Asked by Cyrano 4 days ago

Firefox crashing when streaming video content

Hi there. I am running Firefox version 78.0.1 and am experiencing crashes when streaming ANY video content at the moment. The browser simply closes without any error mess… (read more)

Hi there. I am running Firefox version 78.0.1 and am experiencing crashes when streaming ANY video content at the moment. The browser simply closes without any error message being reported. This is the first time that this has happended to me.

Asked by dembones46 1 day ago

WebRTC with Janus Websockets and Asterisk no sound, 78esr

We have a server running Debian Buster with Janus and Asterisk installed using the standard Debian packages. Using the standard Janus test page to make calls through our … (read more)

We have a server running Debian Buster with Janus and Asterisk installed using the standard Debian packages. Using the standard Janus test page to make calls through our server via the Websockets interface, we have no problems with any of the Firefox 68esr browsers, but after upgrading to the latest 78esr browser, we have no audio after the call connects if we initiate the call from Windows 10. Using Linux or Mac 78esr (or any OS with Chrome) to initiate the call audio is working, even if the answering browser is 78esr on Windows 10.

Looking in the Asterisk and Janus logs for working and silent calls, they appear identical (opus codec selected in all cases), and there are no errors in the Web Console after upgrading adapter.js to 7.4.0.

Is there a known problem with websockets and 78esr?

Asked by raymond.field 1 day ago

I cannot longer send mails by using Outlook.

Hello everyone I hope you all are doing fantastic! I'm writing this post due to from one moment to another my outlook stopped worked by using firefox! :( I did investiga… (read more)

Hello everyone I hope you all are doing fantastic! I'm writing this post due to from one moment to another my outlook stopped worked by using firefox! :( I did investigate in similar forums here in the mozilla support, for example this one:

https://support.mozilla.org/en-US/questions/1114389

It seems everything got fixed in a patch from my understanding. I could observe core filres were generated and I'm not even sure if that's related to it but may be useful.

At the moment here is everything I've tried.

1. Clear history, cache for everything. 2. Refresh firefox and Refresh with Add-ons disabled too. 3. I uninstall firefox, since I'm using a Mac I deleted the Library/Application Support/Firefox folder and the Library/Caches/Firefox and Library/Cache/Mozilla.

I'm concerned because, also if I open Chrome for example I can use the outlook without a problem.

Please, all the help will be really appreciate it!!

Have an amazing day, regards.

Asked by cafetojurp 11 hours ago