Showing questions tagged: Show all questions
  • Archived

Repeated crashes when trying to load webpages or youtube videos

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would a… (read more)

Firefox has been experiencing repeated issues that cause it to fail to load certain websites or portions of sites, often related to video playback. YouTube videos would attempt to load, never start playing, and eventually all of Firefox will crash. The same is now happening with other websites such as Amazon that seem to crash the browser just trying to bring them up. Not all of the sites are specifically video sites like YouTube but they often have embedded players. YouTube will load fine until you actually try to click on a video, browsing the homepage doesn't cause this issue.

Restarting Firefox in safe mode did not alleviate the issue, and Firefox is up to date.

Crash report ID for the latest crashes: bp-91adc60a-274e-4ae7-8a76-3cd170200907 bp-362af5eb-b22e-4a60-ab29-78eb60200907 bp-4a049ce3-6d32-46b5-bc9e-437240200907

Asked by drbrowner 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (read more)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 9 months ago

Last reply by schnrl 9 months ago

  • Archived

Cannot Log into Yahoo mail on Firefox

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking … (read more)

I got an automatic update from Opera that I did not ask for, so all of my logins were lost. After recovering them and signing in, when I closed Opera, all of my freaking logins were gone again. There is no way to stop this from happening, because Opera likes to make it difficult to stop auto-updates and to stop passwords/usernames from being wiped out when closing Opera. OK, fine. I'll go back to Firefox, then.

So when trying to login to my Yahoo mail account on Firefox there is a challenge page that sends a verification code to my Android phone. I clicked yes, but there is no place to put the verification from the challenge page. When I go back to the Yahoo mail login page, it goes back to the challenge page again, sending a verification to my Android again. This does not happen in Opera, but there is still the issue of being kicked out of all of my social media, email accounts every freaking time.

I have WORK to do and am not interested in being a coder. I am a writer. So how can I stop this from happening? I would like to go on with my freaking life!

Below is a screen-cap of the challenge screen. Do you see any way to get past it? NO! the only thing that is possible is to get to the goddamn Help screen. I don't want any Help. I want to log into my Yahoo mail. Again, this is not happening in Opera, but Opera keeps kicking me out of my logins.

Asked by walford2 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Firefox is saving the wrong password for a login

Hi, As the title suggests, Firefox is saving the wrong password for a login. Here's what I have done so far to fix the problem: 1. I just deleted all saved logins 2. Res… (read more)

Hi,

As the title suggests, Firefox is saving the wrong password for a login. Here's what I have done so far to fix the problem: 1. I just deleted all saved logins 2. Restarted Firefox 3. Re-entered the correct username and password

I keep getting "test" as the password instead of what should be the actual password as can be seen in the image. Note, I used a program to whiteout the username.

Asked by everettrome 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I keep getting popup windows (I'm on Mac Catalina)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. Thi… (read more)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. This is not happening on Safari.

Thank you, Isabella

Asked by isabaloo 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Google Drive - "Page isn't redirecting properly"

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and mana… (read more)

Whenever I attempt to download anything from my Google drive I get this error in the attached image. Never had this issue before. Attempting to allow all cookies and manage exceptions doesn't work and also clearing caches and other cookies fails as well. The only way that works is by getting a shareable link and pasting it into an incognito tab and dragging the image onto the desktop. This doesn't work with other file types, only images.

Asked by ashshinsdale 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Filetype Action Menu Weirdness

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the file… (read more)

Hi! I'm using Firefox 78.0.2 (64-bit) on Windows 10 Pro 1909. In the process of telling Firefox to open PDF files with PDF X-Change Viewer, I noticed that one of the filetypes in the list is "Vectric". I don't know how to have Firefox tell me the extensions included in this filetype, but I assume they would be .crv, .crv3d, .3dclip, and others associated with Aspire, my Vectric software app. Files like this I would only ever want to save, but on trying to say so I discovered that "Save File" isn't one of the options in the dropdown menu. So my questions are: 1. Why is "Save File" not given as an option for the Vectric filetype? 2. How can I get "Save File" to apply to the Vectric filetype? 3. Why on earth is such an obscure filetype as "Vectric" specifically listed here, anyway?

Asked by fsawtelle 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Performed Reset of Firefox Lost Bookmarks

Firefox was running slow and it recommended to perform a reset. After the reset all of my bookmarks were lost and not restored. I found the backups of the bookmarks and… (read more)

Firefox was running slow and it recommended to perform a reset. After the reset all of my bookmarks were lost and not restored. I found the backups of the bookmarks and each of the stored backups gives the same error "unable to process file". I tried this on all of the files. How can I get my bookmarks restored?

Asked by borg1of2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox on Windows 10 keeps on failing updates

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an er… (read more)

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an error message "Update Failed", requiring a manual download and install. What can I do to automate the update installs? Thank you.

Asked by rmk9785e 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

i cannot open my emails since i installed firefox properly and have to use chrome to open them properly

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats … (read more)

since i installed firefox on my pc its very rare i can open my emails instead i have to use the chrome browser any ideas why this is so my system is windows 8.1 if thats any help many thanks

Asked by bwint52 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

slow web browsing

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. A… (read more)

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Asked by eamorley 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

It just crashes the browser and resets the tabs!

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an err… (read more)

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an error to the Fire Fox developers, but nothing helped.

Asked by darkness 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox on Debian Linux (Ubuntu 20.04 LTS): Cannot import data from Chromium Browser

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I do… (read more)

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

Asked by joeljustinp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefocx Account Sync Error

I am having syncing my two different computers with Firefox Sync. My bookmarks are not syncing, nor are any of my login information. it used to work before, but for some … (read more)

I am having syncing my two different computers with Firefox Sync. My bookmarks are not syncing, nor are any of my login information.

it used to work before, but for some reason, recently it just stopped syncing.

I logged out from firefox account on both computers and then logged back in and synced, but its still not working.

Please help.

Asked by artur.nasimov 1 year ago

Last reply by OBW47 1 year ago

  • Archived

Field won't display

I am using my desktop and in my local library website displaying the information for a book. There are several items displayed. The second field is the book title. I see … (read more)

I am using my desktop and in my local library website displaying the information for a book. There are several items displayed. The second field is the book title. I see this: +AddThis on every title line in place of the title. This same query works on my iPhone, iPad, etc. It works on Microsoft and Chrome but not FireFox. ????

Asked by earley5395 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Deleting Bookmarks

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my… (read more)

I have been using Firefox Sync for a while between my desktop and laptop. Both repeatedly remove the same bookmark folder from my bookmarks toolbar containing links to my home network NAS services. A single folder containing 5 bookmarks. Even when the laptop is off the folder on my desktop disappears, starting the laptop without networking (no way to sync) the folder will also be missing. Is there an audit trail of what is removing or modifying bookmarks? These are the only 2 devices using Sync. This same folder existed normally on both computers prior to enabling sync. I recreate it and it disappears within a day.

Asked by Grimor 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Saving a login

Hi I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://ww… (read more)

Hi

I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://www.disneyplus.com/. When I press log in it doesn't show any details and I have to manually log in.

Thanks

Rich

Asked by Rich 1 year ago

Last reply by cor-el 1 year ago