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Firefox won't Download files ?

Hi - I'm having an issue with Firefox, well its been ongoing for some weeks but just getting around to it.. My problem is that Firefow will not download files. I have tri… (read more)

Hi - I'm having an issue with Firefox, well its been ongoing for some weeks but just getting around to it..

My problem is that Firefow will not download files. I have tried the trouble shooting steps and its not a firewall issue because my other browsers will download - as a developer I have all the major browsers installed.

Also I changed the settings to have Firefox request the download folder for each downlod - but it doesn't. Anyway I am about to reinstall will post back then.

Maybe should have done that first.

C.

Asked by info2897 2 weeks ago

Last reply by info2897 1 week ago

I can't access Wikipedia since the last automatic update of Firefox Browser

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an … (read more)

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

Asked by Philippe Gindre 2 weeks ago

Last reply by Philippe Gindre 5 days ago

Firefox on Windows 10 keeps on failing updates

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an er… (read more)

I'm using Firefox 78.0.2 on Windows 10 Pro build 19041.388 Bootcamped on a MacBook Pro. Every time there is a Firefox upgrade available, it downloads but then gives an error message "Update Failed", requiring a manual download and install. What can I do to automate the update installs? Thank you.

Asked by rmk9785e 1 week ago

Last reply by FredMcD 5 days ago

Insecure connection messege on Ali Express search

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website "The information you have entered on this page will be sen… (read more)

I'm getting this annoying message on my personal laptop always when I use the search bar on Ali express website

"The information you have entered on this page will be sent over insecure connection and could be read by a third party. Are you sure you want to send this information? This is followed below with two boxes, "Continue" and "Cancel”. “

Although I don't get this message on my laptop at office using the same Firefox browser

Asked by M7md 1 week ago

Help... plz! Firefox masterpassword has me locked out, no access to 3 yrs of biz passwords and data.

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the optio… (read more)

Hi all! I know this isn't the first time you've heard this... I've been fighting with this master password issue since the middle of July and I've exhausted all the options I'm aware of. I have tried to reset my password several times but the ""Master Password Box "" keeps popping up (even while typing this) and none of my previous nor current passwords open it and it's required before i can login to access any of my data and passwords etc.. Which i do not know what the password is anymore. I did know it bc i typed it in several times a day.... either Microsoft update or Mozz update happened and that password is useless now and i can not afford to lose this information!!! As stated, I'm losing biz as i type PLUS i can't pay my bills until I get back into my data. My IPhone and iPad and other devices are all caught up in this mess as well. I feel absolutely hopeless! One would think if you donate several hundred $ a year to Mozz and you'd think there would be some sort priority support for Donors. My other devices can't sign in either... Ive tried most everything I've seen in support and nothing seems to work. I feel as though the more i mess with it the deeper I'm sinking! I have a back up that is from 2018 which gaps the last 2 years of data and PW.. I Still have my old recovery key password that didn't work in the beginning when all of this happened, nor does windows master password work. I have everything backed up on a hard drive as well but I haven't gone down that road yet. I've been at this infinite loop for over a week now and I need some serious help please!!

Asked by Biggs 1 week ago

Last reply by Amber 1 week ago

Random tab crashes - consistently with Google Calendar but others as well

If you go to Google Calendar and right click on an empty space Firefox consistently crashes. I've tried Firefox Safe Mode - still crashes. I've tried a new profile wit… (read more)

If you go to Google Calendar and right click on an empty space Firefox consistently crashes.

  1. I've tried Firefox Safe Mode - still crashes.
  2. I've tried a new profile with the same installation - still crashes
  3. I've tried uninstalling and reinstalling Firefox but keeping the profile - still crashes.
  4. I've tried a new user account in Windows 10 and new profile - no crashes.
  5. I've tried ``sfc /scannow`` - integrity is good.

It's hard to get crash details but the last one I could get is - https://crash-stats.mozilla.org/report/index/6e2515a4-86cc-4bde-9d4e-06b060200716#tab-details

Does anyone have any idea before I start a new user account?

Asked by brisdaz 3 weeks ago

Last reply by brisdaz 1 week ago

Cannot play local swf files [linux]

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what … (read more)

I made a new profile and was able to re-create the same bug in safe mode just to be sure. Anytime I try to open a swf file, firefox will not open it but instead ask what I should do with the file, over and over again. I have properly installed flash in the $MOZ_PLUGIN_PATH directory that firefox looks for; if I go to the plugins section, it shows adobe flash. I also have the ability to play flash files on websites, just not locally. On the profile I'm using to reproduce the error, the http_https_only tag in about:config is set to 'false', so [[this|https://support.mozilla.org/en-US/questions/1172126]] is irrelevant. I made sure that firefox is indeed what is set to open these types of files via the xdg specifications that firefox searches for when looking what to open a file with via xdg-mime (firefox uses xdg-open on the linux version to see what to open with): xdg-mime default firefox.desktop application/x-shockwave-flash In $HOME/.config/mimeapps.list, it is properly listed in the line applications/x-shockwave-flash=firefox.desktop Firefox does have a .desktop file setup in /usr/share/applications, and xdg-mime does recognize firefox as the app to open swf files. I am able to open other types of files locally such as videos. Going to about:preferences and setting firefox to open swf files makes an infinite loop of firefox opening new tabs that must be then terminated. I'm not sure if an update broke firefox, as I was previously able to open local swf files. Thanks.

Asked by Amber 1 week ago

Last reply by Amber 1 week ago

Saving a login

Hi I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://ww… (read more)

Hi

I am trying to save a log in to https://www.disneyplus.com/en-gb/login but everytime I add the details the browser takes out the en-gb/login and takes me to https://www.disneyplus.com/. When I press log in it doesn't show any details and I have to manually log in.

Thanks

Rich

Asked by Rich 1 week ago

Last reply by cor-el 1 week ago

Firefox on Debian Linux (Ubuntu 20.04 LTS): Cannot import data from Chromium Browser

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I do… (read more)

Hi! I'm currently running Firefox on Ubuntu. Since, 90% of my saved passwords were done on Chrome browser on my smartphone, I wish to import it to Firefox. To do so, I downloaded Chromium browser and logged in with my Google account so my saved passwords could be synced to it. Now, when I run the import wizard on Firefox, I get the message No program that contain bookmarks, history or password data could be found. This basically means that either Firefox's import wizard cannot find Chromium on Linux or Chromium isn't supported. It could also mean a technical issue I'm not aware of.

Kindly assist. Thanks!

Asked by joeljustinp 1 week ago

Last reply by cor-el 1 week ago

YouTube sound is not played through Bluetooth (but I can hear it through laptop speakers)

Hi, If I play a youtube video in Firefox the sound is not 'forwarded' to my bluetooth device i.e. I can only hear it through my laptop speakers. I am running W10 and I e… (read more)

Hi,

If I play a youtube video in Firefox the sound is not 'forwarded' to my bluetooth device i.e. I can only hear it through my laptop speakers. I am running W10 and I experience no problems with e.g. Edge.

Asked by BasW 1 week ago

I keep getting popup windows (I'm on Mac Catalina)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. Thi… (read more)

For several months or more, I keep getting the following pop up windows. I can't seem to make them go away even after following the Java instruction. So discouraging. This is not happening on Safari.

Thank you, Isabella

Asked by isabaloo 1 week ago

Last reply by jscher2000 1 week ago

Firefox opening a new browser/window

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might hav… (read more)

Firefox opening a new browser/window jscher2000 Jul 27, 2020, 1:44:29 AM

Hi Irv, you definitely have multiple Firefox profiles, but what I wonder is whether you might have multiple installations of Firefox. In each of the different windows, could you call up the Troubleshooting Information page. Either:

   "3-bar" menu button > "?" Help > Troubleshooting Information
   (menu bar) Help > Troubleshooting Information
   type or paste about:support in the address bar and press Enter 

In the first table on the page, please compare: (1) Application Binary row Where is your main installation and where is the other one? For example:

   Current 64-bit program folder: C:\Program Files\Mozilla Firefox\firefox.exe
   Legacy 32-bit program folder: C:\Program Files (x86)\Mozilla Firefox\firefox.exe 

Do you have multiple installations? (2) Profile Folder row The part after the last . is the most interesting part. Please make a note of the name of your main profile for future reference.


First, thank you for your response. Second, I have attached jpegs from each of the Troubleshooting pages and a word doc of the lines that were asked in them. The profile I want to keep, of course, is the one from the taskbar. Now do I just delete the profile of the desktop icon for its location to get rid of it?

Thanks again for the assistance, Irv

Asked by irn89 1 week ago

Last reply by jscher2000 1 week ago

using Google Autofill in Firefox?

Hi, so I love Firefox and the ability to use addons even on mobile, which Chrome couldn't (which also was the reason why I switched to Firefox in the first place), the on… (read more)

Hi,

so I love Firefox and the ability to use addons even on mobile, which Chrome couldn't (which also was the reason why I switched to Firefox in the first place), the only thing that really bothers me is Lockwise. It's really glitchy sometimes; either it doesn't show up at all, then I have to manually copy paste my login data, or it moves around on the page when I scroll down, open up the keyboard etc.

So I thought, why not use Google's autofill, the feature I've always loved, because it works just perfectly, on Firefox instead. Did that on my tablet and mobile phone, as luckily you can select your autofill provider on Android. Sadly there's no option on Firefox so far (or I missed it, I quickly went through about:config but couldn't find anything there as well)... Maybe there's some hidden option or a safe addon that lets me do that?

Any advice would be much appreciated! Thank you in advance, Maria

Asked by Maria 1 week ago

slow web browsing

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. A… (read more)

when shopping on sites like Tesco I get a meesage 'web page slowing browser' and the site runs painfully slow. I have looked this up but sugested fixes have not worked. Any advice? Updated windows 8 to 10

Asked by eamorley 1 week ago

Last reply by FredMcD 1 week ago

spell-check not working with Outlook.com

I am using Outlook.com (aka Outlook webmail, Hotmail) and the spell-check option no longer works. I write in multiple languages and have always had the option to access … (read more)

I am using Outlook.com (aka Outlook webmail, Hotmail) and the spell-check option no longer works. I write in multiple languages and have always had the option to access the drop-down menu to choose the language from the dictionaries that I have downloaded and/or chose the correct spelling of the word. This drop-down menu no longer appears.

I have reset Firefox to default settings. I then reinstalled the dictionaries that I used. I have also used Fred McD's suggestion:

Type about:config<enter> in the address bar. If a warning screen comes up, press the I Accept the Risk button. At the top of the screen is a search bar.

Type: layout.spellcheckDefault Its values are; 0 Spell Checker Off 1 Check Only Multi-Line Input Boxes. 2 Check Multi And Single Line Input Boxes.

Nothing worked.

I went to send feedback from the Outlook.com feedback icon to the right of the e-mail page and spell-check was working there. It does not work, though, within the body of the e-mail. I spent two hours with Microsoft tech support by chat and they were not able to fix this problem.

The red squiggly line appears here now as I type (and most everywhere else except Outlook.com) and I am able to access the drop-down spelling menu.

It seems like there needs to be a technical resolution between Microsoft and Mozilla Firefox.

Thanks for any help.

Asked by MacBook 1 week ago