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  • Archived

Google search option missing in 68.0.2

When Firefox updated to 68.0.2 it removed google from my list of search options and the only option I am given for search engine is Yahoo. When searching for google in th… (read more)

When Firefox updated to 68.0.2 it removed google from my list of search options and the only option I am given for search engine is Yahoo. When searching for google in the add ons all it gives me is google translate and google images. How to I get google back?

Asked by calebsmama03 11 months ago

Last reply by Tommy 11 months ago

  • Archived

Font size of bookmarks bar

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the fo… (read more)

Is it possible to change the font size of the bookmark bar? The text size and buttons are quite small on a large screen. Was wondering if there was a way to change the font size. Thank you!

Asked by awdugger 10 months ago

Last reply by smotri 7 months ago

  • Archived

scroll and tabs

Hello. Excuse me for my poor English, I was translating with the program. Recently assembled a new computer, quite expensive and powerful. And there was a problem with Mo… (read more)

Hello. Excuse me for my poor English, I was translating with the program. Recently assembled a new computer, quite expensive and powerful. And there was a problem with Mozilla Firefox. No other browser has such a problem. Namely: pressing the "scroll" button on the mouse does not work, i.e. I cannot hold down the "scroll" button and move the content of the page up and down and right and left. How can you turn on this button, as it was before on another PC. This is the first problem. The second problem is that when you create a new tab or open a page in a new tab, two of these tabs are created (attached image). Two identical copies. It's as if the mouse is double-clicking. But that's not true. I checked in other browsers. The mouse is new and working. I also checked with all the disabled add-ons. Help me solve these problems. Thank you.

Asked by Alexey 11 months ago

Last reply by Malsha Rajapaksha 9 months ago

  • Archived

Amazon Music cannot download files

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer … (read more)

Requests to music.amazon.com and amazon.com to download mp3 files fail. After a long session with Amazon tech they informed me that they have changed code and 'no longer support' firefox in this regard. A Firefox update is apparently needed. I am making this post mostly to notify mozilla if needed, and to ask if others have had the same problem.

Asked by Etnier 11 months ago

Last reply by James 8 months ago

  • Archived

Why does Firefox use so much memory ?

I have 721 tabs open and Firefox uses about 2 GB of memory. Why doesn't Firefox simply memorize only the URLs rather than the whole pages ? Firefox becomes sluggish. T… (read more)

I have 721 tabs open and Firefox uses about 2 GB of memory. Why doesn't Firefox simply memorize only the URLs rather than the whole pages ? Firefox becomes sluggish. The whole PC seems to be impacted ...

Asked by toon_ 11 months ago

Last reply by RobertJ 11 months ago

  • Archived

Widevine plugin keeps crashing

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM fie… (read more)

Issue on both Amazon Prime and Netflix. I've tried multiple options like removing the Widevine folder from my profile so it downloads another, unchecking the play DRM field and then turning it on again but nothing has helped.

When playing a video from Netflix, the console gives this message, (MediaKeySystemAccess::GetKeySystemStatus(com.widevine.alpha) result=available msg=)

I am on Firefox Quantum 68.0.2 (64 bit) and the Widevine plugin version is 4.10.1440.18

Asked by Aqiul 11 months ago

Last reply by branbro365 11 months ago

  • Archived

Since the latest MF update in August 2019, Youtube videos no longer play (they open and then stop after a few seconds). They play on other browers.

Since the latest MF update in August 2019, I have been having trouble loading Youtube videos. I can access the video itself, but then it freezes after a few seconds. I am… (read more)

Since the latest MF update in August 2019, I have been having trouble loading Youtube videos. I can access the video itself, but then it freezes after a few seconds. I am not able to refresh the page nor does the enlarge screen button work. I have already 1) removed cookies and cache, clearing all recent history. 2) I have also tried entering Firefox in safe mode and the same problem occurs. I also tried adding a Youtube Flash player as an add-on on Firefox, but this did not work. Youtube videos play fine on both Internet Explorer and Chrome browsers.

Asked by kathryninlondon 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

There is a blue box that appears over online news article asking if I do not like the source and want it blocked. It only targets legitimate news sources

unwanted monitoring of "fake" news articles, this window only pops up on legitimate sources and Huffpost, never the right wing propaganda sources like Faux News and Natio… (read more)

unwanted monitoring of "fake" news articles, this window only pops up on legitimate sources and Huffpost, never the right wing propaganda sources like Faux News and National Interest.

Asked by gregorywestgregorywest 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

icloud plugin not found, but is installed

When I try to turn on icloud bookmark syncing i get an error that the firefox bookmark plugin is not found. Have tried reinstalling firefox, disabling all other plugins,… (read more)

When I try to turn on icloud bookmark syncing i get an error that the firefox bookmark plugin is not found. Have tried reinstalling firefox, disabling all other plugins, loading in safe mode, etc.

Windows 10 Pro 1803 iCloud 7.13 Firefox 68.0.2 (64-bit)

Asked by waiting4tzeentch 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Password manager doesn't save a complete web address.

This is the site that I want the login for: https://www.sassieshop.com/2rcms/shoppers/LoginShopper.norm.php This is all that the saved logins page saves: https://www.sass… (read more)

This is the site that I want the login for: https://www.sassieshop.com/2rcms/shoppers/LoginShopper.norm.php

This is all that the saved logins page saves: https://www.sassieshop.com

The problem is that there are several sites that use the sassie system and the automatic password fill doesn't work properly. Is there any way to get the extended site address added to the saved logins?

Asked by omarmung72 11 months ago

Last reply by McCoy 11 months ago

  • Archived

Why does my Firefox Firewall shut down every time I sign out.

When I close down for the night & restart in the morning I get the message "Your Firefox FIREWALL is Off" I then have to click on fixit & it goes back on. Same th… (read more)

When I close down for the night & restart in the morning I get the message "Your Firefox FIREWALL is Off" I then have to click on fixit & it goes back on. Same the next day. This just started a few days ago. What settings do I need to do to keep it on

Asked by bobbiee 12 months ago

Last reply by cor-el 12 months ago

  • Archived

Is there a way make "Bookmark toolbar" hide/reveal using Ctrl + B just like in Chrome in Ubuntu 19.04 ?

I think i would have been a great idea if users can customize the short-keys like in IDE's. It help new Firefox user to get used to with shortcut. I am very much used to … (read more)

I think i would have been a great idea if users can customize the short-keys like in IDE's. It help new Firefox user to get used to with shortcut.

I am very much used to with Chrome, and shifting to Firefox is not easy. Let user customize shortkey like Yandex & Vivaldi browsers.

Asked by Pranav 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Can I change a setting so that I don't have to keep telling FF to wait on a slow website?

I have a site that I need to access for my work, and there's a LOT of data on it. It's zippy to load at first, but as more information populates it slows down more and mo… (read more)

I have a site that I need to access for my work, and there's a LOT of data on it. It's zippy to load at first, but as more information populates it slows down more and more. After a bit FF will ask me if I want to stop the site or wait, and I'd like to know if there's a way for me to say "wait indefinitely" for it.

Asked by rob.hurst 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Firefox 68.0.2 keeps crashing when I launch it on a Mac in Mojave 10.14.5. crash report 1567196908

Hi, Firefox 68.0.2 keeps crashing when I launch it on a Mac in Mojave 10.14.5. The Crash report is in a file called InstallTime20190813150448 & the file says number: … (read more)

Hi, Firefox 68.0.2 keeps crashing when I launch it on a Mac in Mojave 10.14.5. The Crash report is in a file called InstallTime20190813150448 & the file says number: 1567196908. I there any way to fix this? I have tried to reinstall it several times but the issue persists. Thanks for any help you can provide.

Asked by finchton.skateboards 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

in Firefox 68 on Windows, which executable(s) must have outbound internet access for self-update to work?

firefox's self-update feature does not work when windows 8.1 firewall is configured to block outbound connections other than the firefox executable. reproduce in windows … (read more)

firefox's self-update feature does not work when windows 8.1 firewall is configured to block outbound connections other than the firefox executable.

reproduce in windows 8.1 (64-bit): 1. configure windows firewall to block all outbound connections not matching a rule 2. configure windows firewall to allow all incoming connections 3. configure windows firewall rule to allow outbound traffic for file "%programfiles%\mozilla firefox\firefox.exe" 4. install firefox 68 or 68.0.1 (64-bit) 5. click help > about firefox 6. the update graphic spins forever with no progress

other info: 1. this was not an issue prior to firefox 68 2. configuring windows firewall to allow all outbound connections enables firefox update to succeed 3. the article appears to be missing something: https://support.mozilla.org/en-US/kb/configure-windows-firewall-allow-firefox-access

Asked by tony abel 11 months ago

Last reply by FredMcD 11 months ago