Showing questions tagged: Show all questions

Data breach from Firefox/Lockwise

Hello. I'm afraid there has been a data breach from either Firefox or Lockwise. I have passwords that are used only in local development virtual hosts accessed only from… (read more)

Hello. I'm afraid there has been a data breach from either Firefox or Lockwise.

I have passwords that are used only in local development virtual hosts accessed only from Firefox that are showing up in Google password alerts.

Asked by Luis Braske 2 months ago

When starting Firefox the reopened tabs are showing old versions of the website

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs Expected: Tabs should the latest vers… (read more)

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

Asked by s.harbage 2 months ago

Last reply by s.harbage 1 month ago

Check spelling and size of fonts setting don't hold

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to sett… (read more)

When I check "Check spelling as you type" and choose size of fonts and then close my browser it doesn't remember the settings chosen, IE, when I open it again, go to settings the "check spelling as you type" isn't checked and the size of the fonts shows earlier setting

Asked by Pierre Dumas 2 months ago

Last reply by cor-el 2 months ago

Firefox accounts email preferences not working

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.… (read more)

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.org/fxa/?email=cswaim%40jcrl.net and that prompts me to sign in 3) after signing in, I am displayed https://www.mozilla.org/en-US/newsletter/recovery/ 4) I enter my email address and I am sent a link via email https://clicks.mozilla.org/f/a/8zrp86jZnVL2dfBjXU6Jvw~~/AAQRxQA~/***stuff deleted*** 5) this link takes em to step 2, and the loop continues.

I don't seem to be able to get all information to go to my primary email address, some goes to a secondary email, which is inactive.

Asked by cswaim1 2 months ago

Last reply by cswaim1 2 months ago

Firefox Sync broken on multi-boot Windows

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 1… (read more)

For years I had my Firefox sync working fine between Win10 PC, Android and several Win10 laptops. However yesterday I installed Windows 11 on the same PC I have Windows 10 (bought new disk) just to have a fresh install. Started with installing firefox - and here when problems begin. It couldn't let me log in into Sync, I was being immediately logged out ("Account disconnected"). Somehow I managed to log in, but then all my previous data was erased (passwords, bookmarks). I thought ok, maybe later it's gonna sync. Started installing extensions, saved one password. When trying to sync tabs with Android phone it didn't work, it couldn't see any tabs (but it could share tabs between devices!). On Android I still have old passwords and bookmarks saved, same as on old Win10 (on which I got logged out). Alright - it didn't sync after restart so I removed Firefox profile on machine, started again with logging in - and it synced only ONE password that I saved previously on same Win11 machine, with extensions I freshly installed back then. So it saved to sync improper data, forgetting about old? Logged out from all of my machines in Firefox Account. Now I'm back to my original machine on Windows 10. And what? I can't log in! Same error as on Win11 after install - "Account disconnected". Checked about:sync-log and found error logs - pasted into "Troubleshooting information" of this post.

Thanks

Asked by matez 2 months ago

Last reply by matez 2 months ago

internet connection complete failure

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, th… (read more)

hello Since the 129.01 update yesterday 14-08-24, internet access for the desktop died completely. I used Microsoft Edge (don't ask what release) as a back up browser, that failed citing a DNS error.

Not knowing what to do I found a really old version of Firefox and installed that.

Things are coming back to life but I need to install v129.00 because that worked.

I had to use another computer (laptop win11) for access.

Need help so I can cancel the order for the new desktop.

Asked by A. Ross (PoPs) 2 months ago

Print preview bug

I'm making a barcode app. When I'm trying to print it the preview just shows a black rectangle on my barcode. My barcode is an svg The code basically adds that svg to an … (read more)

I'm making a barcode app. When I'm trying to print it the preview just shows a black rectangle on my barcode. My barcode is an svg The code basically adds that svg to an empty print window.

Asked by Khatteya Huot 2 months ago

Last reply by Khatteya Huot 2 months ago

Cmd-click opens link in same tab instead of new one

This seems to happen sometimes with Firefox Developer 130.0b9 on macOS 14.6.1 — While holding down ⌘ (cmd) key and clicking a link, such as a Google search result, the … (read more)

This seems to happen sometimes with Firefox Developer 130.0b9 on macOS 14.6.1 —

While holding down ⌘ (cmd) key and clicking a link, such as a Google search result, the link opens in the same window, rather than a new tab. The same goes for private browser windows.

This doesn't seem to happen on all websites (such as this one), so I don't know what the conditions are for opening links in new tabs where it does or does not work. Any insights?

Asked by Jonny 2 months ago

Last reply by Jonny 2 months ago

Firefox crashing all the time

Firefox, is crashing all the time. A restart does not help/work, Firefox stays active (see screenshots before and after restart The crash ID: bp-66b42c52-7015-4dcc-869b-… (read more)

Firefox, is crashing all the time. A restart does not help/work, Firefox stays active (see screenshots before and after restart

The crash ID: bp-66b42c52-7015-4dcc-869b-3a1fd0240829 and bp-00165f16-6c75-43fc-b649-0e53a0240829

Regards,

Reinder Meijer

Asked by rmeijer 2 months ago

sync problem

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com) … (read more)

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

Asked by eb.movahhed58 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox will not start. Error message. 130.0 not compatable with 129.0.2

Firefox will not start. Error message. 130.0 not compatible with 129.0.2. Windows 10. Started after update download and install. Wife's computer...not this one. … (read more)

Firefox will not start. Error message. 130.0 not compatible with 129.0.2. Windows 10. Started after update download and install. Wife's computer...not this one.

Asked by jack basarab 2 months ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 2 months ago

Last reply by cor-el 2 months ago

suddenly unable to access a bookmarked website

i've been using JetInsight.com for more than 18 months. it is bookmarked. suddenly, it will not operate in firefox. it used to automatically log me in, now it asks for … (read more)

i've been using JetInsight.com for more than 18 months. it is bookmarked. suddenly, it will not operate in firefox. it used to automatically log me in, now it asks for a login, but never even gets past that to ask for a passwork.

this website continues to work in chrome, safari and edge, on the same PC as well as my other devices (ipad, iphone) - but not with firefox. no other website, bookmarked or otherwise has this issue. i've cleared all cookies and history. nothing has fixed this.

what can i do?

Asked by Dean Ellis 2 months ago

No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (read more)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 2 months ago

Last reply by cor-el 2 months ago

Firefox update and permissions errors

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually in… (read more)

The update which was released recently, 130.0 (64-bit) is causing issues across my company. Those who've installed it via the Microsoft Store or had an admin manually install it are unable to launch Firefox, with an "application was unable to start correctly (0xc0000022) pop up that appears several times when it is closed and Firefox never opens.

Under About Firefox, I see an error that it is "unable to check for update due to an internal error".


I've been able to get Firefox to install by completely removing it and installing with the EXE as an admin. However when I do I am unable to restore my user's Bookmarks from the JSON file as regardless where that file is, Firefox claims it does not have permission to access the file. The same occurs if attempting to upload a file, Firefox again claims a permissions error. Finally if you download a file, you cannot launch it from the Firefox toolbar, again because of permissions.

The files are in folders that all users have access to, I have confirmed that the user account, SYSTEM and Authenticated Users all have access to the folders the files reside in. I would upload screenshots, but as mentioned Firefox doesn't have permission to do so.

Thank you, Jeremy Hellstrom

Asked by Jeremy Hellstrom 2 months ago

Banking web site issue with login only with firefox

Hi, my issue is my banking web page login was working just fine, until the last week or so when I could no longer sign into the site. I called the bank and they troubles… (read more)

Hi, my issue is my banking web page login was working just fine, until the last week or so when I could no longer sign into the site. I called the bank and they troubleshoot is and we found they could sign in with temp password, I could not with Firefox browser. So I switched browser to Edge and no problem.

I went back to try to troubleshoot for Firefox browser. Page loads just fine, but when I try to log in I get having technical issue please try again or call customer support. I did call the bank the web page is working just fine, just can login using Firefox browser. I tried to clear out history and cookies, got the same message of please try again. I changed my settings from strict to standard and still same message. I am using Mozilla VPN and changed different locations and still same message for several locations. So I just turned off VPN and tried to login and same message of please try again. So not using the VPN should have worked, but it didn't.

Any other browser that I use will work just fine. So something is blocking my access to a banking web page. No sure what else to try. I don't like Edge and have always used Firefox. The web page was working just fine even with VPN on to login. Not sure if the latest update to Firefox browser cause a conflict for the issue I am having. Appreciate any help you can provide to help resolve the issue at hand. t

Asked by ls366er 2 months ago