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Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 weeks ago

Last reply by FredMcD 2 days ago

cross tab bar flashing line and flashing of all open tabs

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS … (read more)

My wife called me in this afternoon when big red error message popped up "saying" it is a red alert and the web page used Apple's logo on it, said the old 2011 iMac, OS 10.10.5 Yosemite, is "blocked" and has a virus. It had an 877 phone number to call but we failed to write it down. She did nothing after that. When I saw that I pressed the red window page kill button, upper left. Got the rotating rainbow ball. . . computer working overtime. Next, Command-W to kill the webpage, nada. Finally, pressed the hardware ON/OFF button behind left side of screen. On SAFE restart I opened my account not hers and found Firefox had thin, white, flashing lines across the tab bar area(full width) and tabs were flashing individually. Every time you open a tab, this happens or possibly when it is accessing. So, I upgraded Firefox, leaving the OLD version intact. Upgrade I NOW notice is the 64 bit version.

Is there a fix out there? or, is this thing "infected" with the CCP virus or something? Fix for it?

I will shut down and re-open the old version and see if it still happens and post an update here.

Asked by schreib 2 days ago

Last reply by FredMcD 2 days ago

tab crashes on same website everytime I try to go to it

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it. https://basketball.fantasysports.yahoo.com/ I get the "Gah. Your … (read more)

Everytime I try to go to my Yahoo Fantasy league the tab crashes. I have no idea how to get around it.

https://basketball.fantasysports.yahoo.com/

I get the "Gah. Your tab just crashed." every time. Even why I try to reload it.

Asked by kevinmbenton 3 days ago

Last reply by FredMcD 2 days ago

ERROR DOMException: The quota has been exceeded

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: Th… (read more)

Hello, we develop an angular application. One of our users couldn't login any more. He uses Firefox 84.0.2 (64-Bit) under Mac. He get's the error `ERROR DOMException: The quota has been exceeded` in Console. Reloading Page even with COMMAND+R didn't work. We deleted the cashed files under settings, as displayed in https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2018-04-29-04-08-27-fabea4.png (with both checkboxes). It only worked when we deleted the file webappstorage.sqlite in profile folder. Is that a bug?

Thanks in advance.

the-sourcerer

Asked by the-sourcerer 4 days ago

Last reply by TyDraniu 3 days ago

I am considered a robot!

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide): 取得 出来 ま せ ん で し た。 お 手 数 お か け い た … (read more)

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Asked by yuri.sokolov.89 1 month ago

Last reply by FredMcD 3 days ago

Firefox - Shrotcuts in company webapplication are not working

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can … (read more)

Helo there, we use an WebAPP in our company and we used some shortcuts in older FF version for Help-Pages. After Firefox Upgrade ESR 60.2.2 -> Firefox ESR 69; we can no longer access our shortcut keys for ex. Ctrl + Shift + F was used for popup window for help-page -> JS Event

ui.key.contentAccess is set to 4 -> pref("ui.key.contentAccess", 4);


any advice for the new FF version?

Best regards Adam

Asked by adamowskiem 4 days ago

Firefox keeps 'forgetting' login details for the websites I frequently visit. I also have difficulties with help articles tha bear no resmblance to the details i find on my browser

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' u… (read more)

I find that my current version of Firefox browser (84.0.2 (64 bit)) seldom saves login details for websites that I regularly visit, despite my clicking the 'save' or ' update' buttons on the dialog box that appears when I log in manually. For example, I must have entered half a dozen or more details manually in the last and clicked the 'save' button on the dialog box tha appears but the 'login and password' menu item only shows two that have been saved that day.

I can find nothing that has had any effect in the present help topics.

Another annoying aspect is that help topics appear to prescribe 'fixes' that have no parallel in the details that appear on the actual browser menu items.

I apologise in advance to the relevant developers, but I am now questioning why I should persevere with such a 'buggy' app that used to perform beautifully in the past.

Asked by jackgeorge15 1 week ago

Last reply by FredMcD 4 days ago

Feedback + Suggestions + Few Bugs (Help is requested)

I do not know where to post feedback and the feedback link is down so if someone can get this to the Firefox development team, it would be a great help: 1. Feedback is im… (read more)

I do not know where to post feedback and the feedback link is down so if someone can get this to the Firefox development team, it would be a great help:

1. Feedback is important and to give it a user has to search this website and come here to write it. The help should be in the drop-down menu or menu items where a user can write to development team. This is in Google Chrome. Can be implemented in Firefox. 2. I never understood why title bar and the address bar are separate. They can be merged. The mass horizontal space in title bar is unused forever. Please implement this. 3. The auto-hide/intel-hide of address-bar and title-bar option is not available to the user. Please make it available. This is available for bookmark though and it is working well. 4. If given a chance the user will not want to see the address in the address bar. Most users have utility of copying the address, not much. Can the address be hidden when user do not want to see it? 5. Modern phones have camera not on the top-left edge nowadays, but in top-center. Similarly the tab should open in the center. The minimum development team could do is to provide user with this option that he only can move it to center. Very good improvement this would be. 6. Word-wise feature of Amazon Kindle + Hard-word meaning show on mouse hover features requested. Few extensions available which are not very good in quality and these features should be default. This will save users time to search for new words, will reduce internet traffic. 7. When I save a dark theme in Nightly using customize option. It stays for few seconds and then reverts back to white theme. This could be a bug. Please investigate it. Thanks.

Asked by innocent.stalwart 5 days ago

Web Page Loads Improperly

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsi… (read more)

I am continuing to have issues going to this web site. www.goldtonemusicgroup.com/goldtone. Works great on chrome but firefox fails miserably. The page needs to be downsized and when you click on a link it may open it but it may be behind it but I am never able to get to it. I think possibly the last update something must have messed up. I used to be able to load it but not anymore. I have to use another browser to work with this web site. Other web sites seem to be ok. Thanks for any info.

Asked by lisotta1948 5 days ago

Firefox huge memory consumption - who's lying ?

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox… (read more)

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox up-to-date on Windows 10 Home already at version 20H2.

So, quite quickly Task Manager comes to report that Firefox takes 1400-1600 of RAM (out of the laptop's total of 6 GB). At the same time, Firefox's internal Task manager pretends that memory taken by all tabs does not sum up more than cca 650 MB !!! This is concur with about:memory tab if I try that too.

Here's a capture taken with Snip&Sketch having both Firefox's tab with it's internal task manager, + Windows's Task manager over it (attached).


I feel like I'm cheated here, but ... who is most closer lay blame on ? Who is more likely to lie in this case ?0 Firefox or Task Manager ?

I tend to believe it's Firefox, but I'm willing to have other opinions. Are there extra memory taken by Firefox that is not reported in the about:memory tab, or in it's internal task manager ? (I'm onto this, I believe that there is something that is not reported, but so far have not a shred of evidence on this).

This is exactly why on my computer at work (on an OpenSUSE install) I gave up on Firefox and turned to Chrome, because on this one I can trust the internal task manager, and it does not crush my Linux box like Firefox eventually have done with it's crazy memory consumption and/or CPU huge load from time to time. I am still using Firefox on the home Windows 10 laptop because I share it with my wife, and decided she is to use Chrome, and myself Firefox:-)

Asked by lenrocd 3 weeks ago

Last reply by webdev1 5 days ago

unable to access one particular Anthem Website

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC But I CAN open this website via Internet Explorer I get this… (read more)

I am able to open any website via FireFox except this one: https://www.healthybenefitsplus.com/AnthemBCBSOTC

But I CAN open this website via Internet Explorer

I get this error message:

"Secure Connection Failed

The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."


Why is FireFox unable to open this Anthem website?

Asked by roger.me99 6 days ago

Last reply by FredMcD 5 days ago

Probable very small error in Firefox

Hello, I think I have discovered a hidden, rather small error in Firefox. If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or … (read more)

Hello,

I think I have discovered a hidden, rather small error in Firefox.

If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or the trans fat picture, you should go to: https://ecstep.com/fat/#cholesterol or https://ecstep.com/fat/#trans%20fats. respectively, but instead you go to the bottom of the https://ecstep.com/fat/ after a temporary glimpse of the right position on the page. However, if you click the fatty acids picture on the homepage you are transferred to the correct place: https://ecstep.com/fat/#fatty%20acids and stay there.

I have tried Google Chrome and Microsoft Edge and these browsers do not produce the same problem. For that reason I think the problem lies in Firefox and not in my website code.

I hope this information is useful to you.

Best regards,

Erik Christensen

Asked by erik.christensen 1 week ago

Last reply by jscher2000 6 days ago

Google street view not working properly

I've noticed for about 2 weeks now, my google street view is not working like it used to. It some times will not respond and when it does respond it is very slow. I didn'… (read more)

I've noticed for about 2 weeks now, my google street view is not working like it used to. It some times will not respond and when it does respond it is very slow. I didn't used to have this problem, so maybe a new Firefox update or some other issue is causing then problem? How can I view my browser settings to see if some thing there is causing the problem? Hopefully, someone can help and cure the problem. Thanks,

Asked by sciencemagic 3 weeks ago

Last reply by jdmozilla 1 week ago

Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (read more)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Asked by waltslagle 1 week ago

Last reply by FredMcD 1 week ago

Firefox Auto Update doesn't work

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot fin… (read more)

I have the auto update feature enabled on my firefox browser, I am on windows 10 and it just will not auto update. It asks me for a manual update every time. I cannot find any recent information as to how to fix this issue so I figured I would ask here.

Asked by MissJenkins 3 weeks ago

Last reply by Scribe 1 week ago

Firefox tabs keep crashing

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching thi… (read more)

We are facing an issue with Mozilla Firefox when we try to deliver it via Application Virtualisation where the browser tabs continue to crash. We have tried launching this in safe mode and the issue continues. Is there anything else we can do to troubleshoot this issue? or has anyone else experienced this issue?

We are experiencing a second issue where when we try sequencing Firefox with Adobe Flashplayer via AppV, the published application will not show the flash plugin in the firefox options screen. We can see that flashplayer has successfully installed within the AppV package but it seems to be failing to acknowledge the files in the browser. Has anyone experienced anything similar to this?

Thanks

Asked by Rhodri 1 week ago

Last reply by cor-el 1 week ago

Javascript Redirection Not Working

Hello, I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it n… (read more)

Hello,

I have a web page that prints a document, and then redirects back to the main page. This website has always worked in every browser, and now in Firefox 84.0.2 it no longer redirects.

What changed in Firefox, and how do I get it redirecting again?

Here is a snippet of the code in question:

<script type='text/javascript'>

    var interval = setInterval(function() {
         if(document.readyState === 'complete') {
              clearInterval(interval);
              window.print();
         }
    }, 100);
    
    window.onbeforeprint = function() {
         window.location = 'https://www.mozilla.org';
    }

</script>

Asked by Fred 1 week ago

Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (read more)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Asked by PD-Firefox 1 week ago

Last reply by cor-el 1 week ago