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Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (read more)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 22 hours ago

Last reply by cor-el 18 hours ago

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (read more)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

Asked by jalnet1 3 days ago

Last reply by jalnet1 1 day ago

  • Solved

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (read more)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 4 days ago

Answered by FredMcD 4 days ago

  • Solved

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 1 week ago

Answered by Arslan Goraya 1 week ago

  • Solved

Latest FF Update Failed to Import Bookmarks and PW

Hello, The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to re… (read more)

Hello,

The latest and greatest FF update did not import my FF bookmarks and saved PW. I followed all instructions on FF troubleshooting and forums and nothing seems to restore my data. I have a old FF data, but it's stating nothing has been backed up since 2018, however I've used FF daily. Any suggestions? Thank you in advance!

Asked by sr.selvin 1 week ago

Answered by Wesley Branton 1 week ago

Firefox doesn't load Facebook

Greetings. Yesterday facebook was loading fine, now it doesn't load. The login page appears, i enter my credentials and all i get is the blue top bar and a couple of butt… (read more)

Greetings. Yesterday facebook was loading fine, now it doesn't load. The login page appears, i enter my credentials and all i get is the blue top bar and a couple of buttons that don't work. It is working fine on microsoft edge and on my laptop also running firefox. I tried running in safe mode and deleting facebook cookies, it didn't help. I used an extension to change my user agent to a mobile one and the mobile facebook page seems to load fine. User agents for other browsers don't load as well. What is going on?

Asked by Mike 1 week ago

Last reply by Mike 1 week ago

A new version of Firefox just appeared. Bookmarks gone, homepage changed.

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?… (read more)

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

Asked by hobiwan 1 week ago

Last reply by the-edmeister 1 week ago

refresh from mozilla and lost all my saved login information

Hey guys, Firefox was working slowly so it suggested a refresh. I did it and now I've lost all my login/ saved passwords. I went here under help: lockwise losing login i… (read more)

Hey guys, Firefox was working slowly so it suggested a refresh. I did it and now I've lost all my login/ saved passwords. I went here under help: lockwise losing login information after update and did the whole new profile thing, sharing the key3 data with the profile and it didn't work. HELP!

Asked by jesst76 3 weeks ago

Last reply by cor-el 1 week ago

Need different bookmarks on different pcs

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox? I avoided creating an account because I … (read more)

If I don't want the same Firefox bookmarks on every device, do I need to create different accounts for each device using Firefox?

I avoided creating an account because I didn't want one pc to override others. Now suddenly my office pc has had the bookmarks taken for ransom because I did not want what they were offering of syncing all my devices.

Will my bookmarks reappear if I create an account for that pc?

Asked by KatKan 3 weeks ago

Last reply by cor-el 3 weeks ago

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (read more)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 4 weeks ago

Last reply by FredMcD 4 weeks ago

Somethings wrong with my account

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my fire… (read more)

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my firefox account for bookmarks and logins , well i just see that not a one bookmarks or passwords i can see .

i tried to reinstall the browser, logged out and login, clear data of app etc options but i can not sync the data of mine (bookmarks and passwords).

i just frustrated here , because i think the browser is safe and good also secure, but after this , if i don't get any help to recover my data , i will lost my faith in mozila at all.

so kindly help !

Thank you !

Asked by Sushil Lad 4 weeks ago

Last reply by iamjayakumars 4 weeks ago

Lockwise logins gone after upgrade to 76.0.1 - Ubuntu 18.04

This is actually a second time that this happens. It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and l… (read more)

This is actually a second time that this happens.

It happened also the last time I upgraded FF (from official Ubuntu repo) but I somehow restored the "old" profile and logins got back.

But this time I only have one FF profile under ~/.mozilla/firefox. The one which doesn't have the logins.

Have anyone experienced the same thing? And why is this happening in the first place?

Lockwise is such an important piece of code that IMHO should not be subject to such a failures.

Any hints on this much appreciated.

Asked by zoran.tanevski 1 month ago

Last reply by cor-el 1 month ago

Update 76.0 has turned on the sync logins passwords option and overwritten my passwords with old ones.

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" w… (read more)

After the update to theversion 76 the settings on two of my separate browsers on mac and windows, having own sets of passwords was overwritten. The option "sync logins" was off now its on and my password list is screwed up.

Asked by icextend 1 month ago

Last reply by Pallavi kumari 1 month ago

Bookmarks -> properties are gone!?!

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again: After my… (read more)

Dear Guys, after the last update... I do not know wich version I got before. But I hate updates and everything is completely different. And then we got it again:

After my last update I lost all my properties of the bookmarks!?!?! Where can I find them? Or how can I recover them?

Asked by rrieper911 1 month ago

Last reply by Aashish Kumar 1 month ago

Lost bookmarks after update

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How … (read more)

Firefox updated automatically yesterday and has wiped all my bookmarks. These are important to me. I have tried the Restore but it will only restore to yesterday. How can i resolve this?

Asked by lyn.rolington 1 month ago

Last reply by ARMAN KHAN 1 month ago

Bookmarks and history gone

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. … (read more)

After today's update to the newest version of Firefox, my bookmarks and history are gone. I can't even ADD bookmarks! I looked for both through "Library," and nothing. Please help. Thanks in advance.

Asked by gleep89 1 month ago

Last reply by Shashank Shekhar 1 month ago

login details, bookmarks

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I wa… (read more)

I changed the password for the firefox account because I installed a new windows, after which all login details and bookmarks disappeared. during the password change I was not informed that I would lose all data! I let you keep this information in the cloud in trust and you deleted it? Have you gone crazy!?!?!?!? I want to get back my data immediately! I see that a lot of people have a similar problem and you don't do anything about it? How can I trust you at all in this situation?

Asked by gosukody 1 month ago

Last reply by Shashank Shekhar 1 month ago

  • Solved

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (read more)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 1 month ago

Answered by AlexandreP 1 month ago