Showing questions tagged: Show all questions

It just crashes the browser and resets the tabs!

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an err… (read more)

Help, I really love this browser! But only problems with him ... Even reinstalling windows did not help,and yes, when the crash occurred, I wrote that I could send an error to the Fire Fox developers, but nothing helped.

Asked by darkness 1 week ago

Last reply by FredMcD 5 days ago

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (read more)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 3 weeks ago

Last reply by FredMcD 1 week ago

  • Solved

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 3 weeks ago

Answered by Roland Tanglao 2 weeks ago

Firefox Keeps Crashing After a Few Minutes

Last night firefox crashed but I just shut down my computer. Now today for the entire day firefox keeps crashing just after just a few minutes, regardless of what I am do… (read more)

Last night firefox crashed but I just shut down my computer. Now today for the entire day firefox keeps crashing just after just a few minutes, regardless of what I am doing (youtube video, staring at google homepage, in firefox settings).

I read articles suggesting solutions. These are the things I have done to try and fix the problem but they didn't work:

1) I restarted my computer (shut down last night). 2) Performed the sfc scannow function, but found no corruption. 3) Did a Norton quickscan, then a Norton full scan (stopped after 700,000 files), no viruses. 4) Checked my display drivers, both were up to date (Intel and AMD). 5) Checked my network adapters, both were up to date (Intel, Realtek). 6) No Windows updates. 7) Firefox is up to date. 8) Tried safe mode, still crashed. 9) Refreshed firefox, still crashed.

I attached a list of my crash reports, I submitted them just now (didn't realize they didn't submit). I screenshotted it because I thought firefox would crash before I could copy them all. If needed, I can paste them one by one.

I downloaded Chrome, which I'm using right now and it isn't crashing like firefox. However, when I had firefox open at the same time, firefox crashed and caused Chrome to crash as well..

Any help is appreciated. I prefer to continue using firefox because I'm used to it and it has all my saved passwords. I'm scared of reinstalling firefox and losing my saved passwords.

Asked by Jessica 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

How can I fix firefox tabs crashing?

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and c… (read more)

Ever since the end of February Firefox has had a habit of crashing on me at random, usually just a tab or so but there's been times where the whole browser just ups and crashes. I am using Firefox 73.0.1 (64-bit) on a Windows 7 Professional computer.

1. This mainly occurs when viewing a video (mostly Youtube), scrolling down on pages, or opening or switching to a new tab.

2. Beforehand if there were issues it would take a few seconds to load the tab, now it just instantly crashes.

3. I've tried uninstalling and re-installing, clearing everything, turning off add-ons, and changing options and nothing has worked. At best, I've stopped it from crashing on launch and disabling add-ons.

4. This issue does not happen on other browsers, nor has my computer shown any unusual behavior.

5. It did not start immediately with the new update, which I got the 20th. It started occurring a week or so after.

Asked by krazykopter96 4 months ago

Answered by krazykopter96 4 months ago

Crashing when thunderbolt interface selected for playback

Hi there, Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. … (read more)

Hi there,

Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. Any page like youtube, with video or media embedded causes a crash.

For reference, I'm using a Focusrite Red8pre on a Macbook Pro. The error does not occur when using the laptops speakers for playback.

Any help here would be appreciated.

Cheers, -Harry

Asked by dogledastray 4 weeks ago

Last reply by Roland Tanglao 3 weeks ago

Downgrading after crash

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager… (read more)

I have downloaded and installed the latest version of Firefox. Which was 78.0.1. After using the browser for a few minutes it crashes, I force stop using the Task Manager. Once this happens I try to start the Firefox and it gives me a corrupt profile message. At this point if I got to my install programs it says the version is 77.0.

Asked by MrCherokeeFly1 3 weeks ago

Last reply by FredMcD 3 weeks ago

Roundcube Crashing

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just tho… (read more)

The latest version of Firefox (updated 7/5/20) was added to my Windows 10 PC and now every time I try to use the mail program Roundcube, the Firefox tab crashes. Just thought you ought to know about this bug so you can fix it. It's never happened with any previous version of Firefox, so something in your latest update isn't playing nice with Roundcube and has to be fixed.

Asked by leagal99 3 weeks ago

Last reply by leagal99 3 weeks ago

Browser crashing

Hi Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firef… (read more)

Hi

Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firefox browser crashes, what happens is the screen starts flashing and most of the display disapears you can click on some buttons if displayed or you know where they are but the only way to stop it is to close and reopen the browser, it seems to happen more frequently in a browsing session once its happend once, sometimes it dosn't happen. It seems to be triggered by the mouse scrolling wheel. I have removed and reloaded Firefox but still the same, when reloading it recognises the previous instalation and recalls some previous settings, I don't seem to be able to stop this happening. Lastly the fault does not occur on any other browser. Firefox is my default and prefered browser and I would like to cure this if possible, I have run virus scans etc and dont appear to have any contamination issues.

Any advise gratefully recieved

Many thanks Steve Hull

Asked by stephen.j.hull 4 weeks ago

Last reply by FredMcD 4 weeks ago

release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 1 month ago

Last reply by Ultrhub 1 month ago

crash problem [I have Report ID]

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not so… (read more)

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not solve. I have 2 Report IDs:

1- Report ID: bp-53f7a982-8f99-42c4-b182-5d3a50200611 view link: https://crash-stats.mozilla.org/report/index/53f7a982-8f99-42c4-b182-5d3a50200611

2- Report ID: bp-fa282037-879a-490c-9fca-8b50d0200611 view link: https://crash-stats.mozilla.org/report/index/fa282037-879a-490c-9fca-8b50d0200611

Thanks for any help.

Asked by mhzavareh90 1 month ago

Last reply by FredMcD 1 month ago

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (read more)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 1 month ago

Last reply by FredMcD 1 month ago

Firefox update just finished, and crashed

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab … (read more)

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab I was trying to open. Here We Go Again. Don't tell me "Firefox doesn't Update and notify of same in a little window for (About) three seconds. Even after the Last Fiasco with Firefox's Updates Crashing) I set Firefox's Updates to "Ask First".




0





0

Asked by kingofnicepeople 1 month ago

Last reply by ANAMIKA KUMARI 1 month ago

  • Solved

Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (read more)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Asked by Keith 5 months ago

Answered by Roland Tanglao 5 months ago

worst browser to date?

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless. explain this i go to a website 15x a day, passwo… (read more)

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless.

explain this i go to a website 15x a day, password is clearly stored. i open on mobile, nothing populates at all. i have no clue what password is, none at all. i select reset password, type in password and hit enter and what does moronic firefox do? would ya like to update your pass for this site? dumb.

one basic webpage, view task manager, 2.5+GB of RAM dumb.

i open firefox, it took 9x to open because it would just nonstop crash, it crashed adobe and it crashed filezilla

https://cdn.discordapp.com/attachments/506134052898603009/711257570026848358/unknown.png

Asked by ihatemozillaroyally 2 months ago

Last reply by jscher2000 2 months ago

  • Solved

Of severe phisting encounter to report to Mozilla-Firefox!

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report! Asking first... Was this a ligitimate… (read more)

Leaving my computer on/open through earling morning 5-6-20, find on my screen the following of I encountered, and wanted to report!

Asking first... Was this a ligitimate request? And then continues, actions I took,... to view control panel for dates of possible instals 'by recent dates',... intention to uninstall(s).

We're Sorry Firefox had a problem and crashed. We'll try to restore tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report (?-checkmark box) Tell Mozilla about the crash so they can fix it Details (?) Add a comment (comments are publicly visable) (?-checkmark box) Include the address of the page I was on (?-checkmark box) Allow Mozilla to contact me about this report (?)Enter your email address here Your crash report will be submitted before you quit or restart.

I cancelled the checkmark, of the 'screen box asked for the query-report', did not submit! Then hard started-shutdown my computer!

GUESS WHAT? My OPEN SCREEN had a BACKGROUND of a CHINESE PAGODA and LAKE MURAL! Not anything I consciously I would open with!

Continuing I went to Control Panel! Control panel showed a 5-5-20 application, Publisher Google Chrome, I didn't install or reinstall this 'date period'! Next line showed a 4-29-20 application, Publisher Google Chrome, I'm sure I didn't need to install or reinstall, but while I often daily go to Google Search.

FOLLOWING:

Also showed three (3) issues in Control Panel, on 'close dates other installs', I am going to UNINSTALL Verified Publisher London Jamocha-xyz,... were of SAME TYPE 'AdoptOpenJDK - Open source, prebuilt OpenJDK binaries (adoptopenjdk.net)


About 36,700 results (0.49 seconds) Search Results Web Result with Site Links

AdoptOpenJDK - Open source, prebuilt OpenJDK binaries adoptopenjdk.net Choosing the right JVM. HotSpot is the VM from the OpenJDK community. It is the most widely used VM today and is used in Oracle's JDK. It is suitable for all ... Latest release HotSpot is the VM from the OpenJDK community. It is the ...

About AdoptOpenJDK provides rock-solid OpenJDK binaries for the ... Installation Installers are currently available for Windows®, Linux®, and macOS ...

FAQ The JDK and JRE binaries we produce are published under ... Build archive HotSpot is the VM from the OpenJDK community. It is the ...

Release Notes S8010500: [parfait] Possible null pointer dereference at hotspot


I shutdown and restart! Still have the Chinese mural!

Robert!

No need to contact, if only questions re-verification any of the above, YOU have my Net ID!

Asked by MAGiiCRYSTAL 2 months ago

Answered by Andrew 2 months ago