Showing questions tagged: Show all questions
  • Archived

My bookmarks have disappeared after Mozilla updated my browser.

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (read more)

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.

Asked by jarice2 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

Update 55.0 corrupted FF, erased all 1800 bookmarks, negated ability to save passwords, & corrupted ability to navigate any website-WHAT TO DO?

Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, t… (read more)

Computer: Dell XPS420 Intel Core Duo 32 bit, Window 7 Sp1 -- Update 55.0 corrupted not only FF, erasing all 1800 bookmarks, but negated ability to save passwords. Also, the update corrupted any ability to navigate any website. FF, when loading 55.0 took near 20 minutes to finally come on line. After about an hour of frustration I restored my system using a recent restore point. This brought up a BLANK 54.0.1 version of FF. I manage to search out "old" FF data to recover most of the Bookmarks, but the "Remember logins for sites" check box cannot be activated. I am at a loss as to any further troubleshooting. HELP!

Asked by Slyseq 3 years ago

Last reply by mzulich 3 years ago

  • Archived

Version 55 wiped out bookmarks, also very, very slow!

Just upgraded to 55.0. No bookmarks at all, Xmarks won't or can't sync. Browser is verrrryy slow to load pages. Worst Firefox ever methinks. DON'T UPGRADE, 55.0 is no… (read more)

Just upgraded to 55.0. No bookmarks at all, Xmarks won't or can't sync. Browser is verrrryy slow to load pages. Worst Firefox ever methinks. DON'T UPGRADE, 55.0 is not ready for release

Asked by albertafp 3 years ago

Last reply by philipp 3 years ago

  • Archived

Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (read more)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Asked by VincentFrenchyFirefox 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (read more)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Asked by Wumonger 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Have lost all bookmarks on two accounts on my laptop & restore feature not working!

There are three accounts on my laptop; mine, my husbands and an Administration account. Yesterday morning, all was well! later in the morning I went back to my laptop acc… (read more)

There are three accounts on my laptop; mine, my husbands and an Administration account. Yesterday morning, all was well! later in the morning I went back to my laptop account, signed on to Mozilla and discovered that all of my bookmarks were gone. I have tried the Restore feature that Mozilla outline under "Bookmarks, Import & backup" but get a message "Unable to process the backup file". Is it time to go to Gmail??

Asked by CZBrat 3 years ago

Last reply by philipp 3 years ago

  • Archived

Firefox crashes

Hi guys, I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.). First I sus… (read more)

Hi guys,

I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.).

First I suspected a babylon toolbar virus so I took actions to remove it with malwarebytes.com - no success. I refreshed Firefox, un- and reinstalled Firefox, changed browser.tabs.remote.autostart and browser.tabs.remote.autostart.2 both to "false", started Firefox in safe mode - crashes keep happening.

The problem persists since the new version (55.0.3) was installed about a week ago. I'm using a Windows 10 x64 system.

Crash ID: bp-a67f3395-824a-4e4d-b64b-f4cf30170912

Maybe you have further ideas to solve this issue. I'm actually not very good to interpret the crash report. Thanks in advance for your help.

Greez, SallyB

Asked by SallyB88 2 years ago

Last reply by cor-el 2 years ago

  • Archived

What did you do to the latest version of firefox? Where are my bookmarks? They disappeared when the latest version installed. Don't you test your new releases?

My bookmarks are gone and Firefox is running much slower in the updated version than the previous one. How can I revert to the previous version until this is fixed? … (read more)

My bookmarks are gone and Firefox is running much slower in the updated version than the previous one. How can I revert to the previous version until this is fixed?

Asked by herndo 3 years ago

Last reply by philipp 3 years ago

  • Archived

Can't save bookmarks and other odd things that have happened after firefox updated.

Right clicking on a page and hitting the star does nothing. The bookmark window does not pop up nor does it save. I have tried starting in safe mode, disabling extentions… (read more)

Right clicking on a page and hitting the star does nothing. The bookmark window does not pop up nor does it save. I have tried starting in safe mode, disabling extentions and replace the places.sqlite file. I have even reinstalled mozilla as well as reinstalled the whole OS and the problem still persists. I also noticed a small and odd thing. When my mouse hovers over the options in the bookmark drop down menu, there is a small tiny white square which appears in the top right hand corner of what is being high lighted. This never happened before. In addition to all of this, mozilla has slowed down significantly. All these problems started at the same time which was after an update. I am completely at a loss.

Asked by Mikew_11 3 years ago

Last reply by philipp 3 years ago

  • Archived

firefox running slow after update, using lots of disk

After the latest windows update, Firefox has been running unbelievably slow. I've tried refreshing, reinstalling, updating java, turning off windows defender, and just ab… (read more)

After the latest windows update, Firefox has been running unbelievably slow. I've tried refreshing, reinstalling, updating java, turning off windows defender, and just about everything else that's been mentioned on this site. Chrome/edge work perfectly, and the only suspicious performance issues involve my hard drive usage spiking to the 70% range whenever firefox is loading a page (albeit painfully slowly). Memory and CPU usage is similar across web browsers, but chrome/edge don't cause a spike in disk usage.

In addition to the slowdown, my bookmarks have all but vanished. Attempts to back them up result in a "unable to process this file" error message. I've tried uninstalling and deleting as many mozilla files as possible; program files, old data, etc.. prior to reinstalling, and still the same problem exists. Firefox still works wonderfully on my laptop, which hasn't been updated, but is seemingly permanently laggy on my desktop.

Asked by hungryhank 3 years ago

Last reply by philipp 3 years ago

  • Archived

Why is it that now since I've received and upgrade, I now have no bookmarks and history?

Since receiving an upgrade I didn't ask for, I have "Pocket" which I have no use for, and my bookmark bar is blank, and my history is empty. I can't bookmark anything any… (read more)

Since receiving an upgrade I didn't ask for, I have "Pocket" which I have no use for, and my bookmark bar is blank, and my history is empty. I can't bookmark anything anymore, and no matter how many sites I visit, my history is blank. Please Help. Pillpacker in PA

Asked by Pillpacker1256 3 years ago

Last reply by philipp 3 years ago

  • Archived

can not access vcenter server since upgrade to firefox 55

After updating to firefox 55 I can no longer access VMware vCenter web UI. Note. vCenter uses flash. I have a flash plugin installed and I can access other flash sites ok… (read more)

After updating to firefox 55 I can no longer access VMware vCenter web UI. Note. vCenter uses flash. I have a flash plugin installed and I can access other flash sites ok.

I get the following error when trying to login.

"Connection Error Could not connect to vSphere Web Client. Contact your administrator to fix this issue."

If I try the same from chrome I can login without issue. Also downgrading to firefox 54 allows me to login.

Asked by gps1539 2 years ago

Last reply by cor-el 2 years ago

  • Archived

After upgrade to 55.0.2 the browser window is unresponsive

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yell… (read more)

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yellow and green dots on the upper left. I can't click them. I can't click and get the cursor to work. I had 4 add ons, but I removed them, which took about 30 seconds each - but they are gone. I restarted twice and the the browser window is still unusable. Nothing changed. Half the time when I click in the box to go to a site it loads youTube, which works fine, but I can't leave youTube. Very strange.

I am using an early 2009 Mac Pro with 2 x 2.26GHz Quad Core Intel Xeon processor OS 10.11.6 I never had any problem before until the 55.0.2 upgrade. Can I get the earlier version to find out if that is the problem? I am writing this using Safari which is having no problems.

Charles Gulyash

Asked by CharlieG85 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

update issues v55

My computer updated to V55 this morning. Since doing so I have lost all cookies, all bookmarks and all saved usernames/passwords. Not Impressed as this was an auto update… (read more)

My computer updated to V55 this morning. Since doing so I have lost all cookies, all bookmarks and all saved usernames/passwords.

Not Impressed as this was an auto update!

How do i recover this data as it is effecting my work! spent over two and ahalf hours trying to restore and nothing is working!

Asked by chrisby33 2 years ago

Last reply by FredMcD 2 years ago