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Firefox 133 says "Firefox is running but is not responding"

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab. How… (read more)

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

Asked by 2PeterW 1 month ago

the customize toolbar function doesn't work

Hello, the customization of the overflow menu/toolbar doesn't work at my firefox app. The button for "customize toolbar" is gray and not not usable as I used the instruc… (read more)

Hello, the customization of the overflow menu/toolbar doesn't work at my firefox app. The button for "customize toolbar" is gray and not not usable as I used the instructions for the customization. [ https://support.mozilla.org/en-US/kb/customize-firefox-controls-buttons-and-toolbars]

thank you

Asked by julius.bosch98 3 weeks ago

Browser irresponsive

I am playing sudoku from https://www.korsordonline.com/cross?id=37707 on Firefox 128.5esr (64bit) on Debian 12. The square in row 3 (from above) column 5 is irresponsive.… (read more)

I am playing sudoku from https://www.korsordonline.com/cross?id=37707 on Firefox 128.5esr (64bit) on Debian 12. The square in row 3 (from above) column 5 is irresponsive. Clicking on it produces nothing. It doesn't even change colour as other squares do and you cannot write a number in it.

Earlier versions of Firefox never had that problem. Later versions do, e.g. Firefox 130+ on Ubuntu 24 which I run on other hardware.

It seems to be a problem between some new property of Firefox and the developer's sudoku app, since it doesn't occur in other browsers (I tested chrome a while ago).

Could any firefox developer look into this?

Thanks,

Asked by mario.natiello 3 weeks ago

firefox update hang

updating firefox to 134.0.2 on an imac running sequoia 15.2 the update hangs clicking the firefox icon opens a new window that says firefox is trying to install a new hel… (read more)

updating firefox to 134.0.2 on an imac running sequoia 15.2 the update hangs clicking the firefox icon opens a new window that says firefox is trying to install a new helper tool i enter my password, the window disappears then a notification pops up saying background items added software from mozilla corporation add items.... nothing happens, hung no firefox processes in activity monitor activity monitor does find one org.mozilla.updater process but it is not using or gaining cpu time tried logging off and even rebooting clicking on the firefox icon repeats the above sequence .... 30+ minutes later, firefox started normally

Asked by knoelk 1 week ago

  • Solved

Tabler Icons Stall Firefox on Windows

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowd… (read more)

I am a Cacti developer and we are considering switching from FontAwesome Web Fonts to Tabler Web Fonts. However, on Firefox for Windows only, we are having a major slowdown when using the Tabler SVG based webfonts. The page load is first stalled by Firefox apparently loading all the Web Fonts, which would appear normal with any browser (though exceedingly slow on Firefox for some reason).

However, once the page is loaded, when going off tab to another browser tab, and then back to the Firefox tab that includes the Tabler webfonts, there is a 3 second delay before the tab switches. When we enable the performance analyzer, we find that the delay is almost 100% Reflow of the page, even though the page is static as this point (no changes) from the last time it was activated.

We do not have this issue on Firefox for Linux, MS Edge or any other Chromium browser, only Firefox on Windows. I'm using the latest version 134. Should I be opening a bug?

Asked by Larry Adams (TheWitness) 4 weeks ago

Answered by Larry Adams (TheWitness) 2 weeks ago

Right Click Menu is Broken

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see ima… (read more)

My Firefox desktop app recently updated. After it updated, I now cannot access anything by right clicking. When I right click, a giant window of options shows up (see image). It doesn't change no matter what I click on. When I try to select something in the giant window of options, nothing happens. I'm having a very hard time with it, particularly because I can't open links into new tabs now.

Asked by apoquogue 2 weeks ago

Last reply by cor-el 1 day ago

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my so… (read more)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Asked by Del 1 month ago

Last reply by jonzn4SUSE 1 month ago

Did Firefox go out of business?

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for W… (read more)

Tried to click on Firefox today and browser wouldn't open. So i uninstalled and reinstalled and got the same result. I'm guessing the browser is no longer available for Windows 11 and they're going out of business.

Asked by Chazz Knight 1 month ago

Last reply by James 1 month ago

Unreliable performance for past weeks

Dear Sirs, For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task. It crashes, I … (read more)

Dear Sirs,

For at least the last two weeks, I have experienced a lot of trouble working with Mozilla Firefox. Just reading my emails is an arduous task.

It crashes, I lose internet connection, it does not "respond," etc., and Symantec Norton 360 cannot find out WHY! I have deleted Firefox and reinstalled it, and it is still unreliable.

Before I have to resort to using another browser, can YOU tell me what is going on. I have a Dell desktop, using Windows 10 Pro (obtained in 2018). Firefox is my default browser. I also have Google Chrome installed.

Please help!

Sincerely yours,

Victoria-Ann Bonanni [email address]

Asked by vnatick 1 month ago

Last reply by Paul 1 month ago

Freezes when adding a second Google account

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That… (read more)

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That machine is running Windows 11 as well.

Problem: I cannot add multiple Google accounts in order to access Gmail, Drive, etc. I have added the first, my personal account. When I select "Add another account" from the menu icon in Gmail website, it takes me to the add account page. As soon as I try to highlight the name of my personal account, it freezes and the only option is to shut it down. To be clear, this is trying to add a Google account when browsing, *not* trying to create multiple profiles in Firefox. I have refreshed, reinstalled, and searched for a solution. What is going on?

Asked by Julia Linfors 1 month ago

Last reply by cor-el 1 month ago

Help needed

Hi, Bones here, I recently had issues when using Firefox that after typing a couple letters into my google email sign in area my browser would freeze and then not respo… (read more)

Hi, Bones here,

I recently had issues when using Firefox that after typing a couple letters into my google email sign in area my browser would freeze and then not respond. I did the "fix/restore" but now all of my saved passwords and book marks are gone. I'm almost positive I was signed in as a Mozilla account but its not there any more. Please any help to get them all back or to figure out what email it could be would be amazing.

Asked by Bones 1 month ago

Lag/Freezing with tabs open - Never happened before

This problem started maybe 2-3 months ago. I used to have hundreds of tabs open for months and Firefox never lagged, never chugged even once. In the last few months this … (read more)

This problem started maybe 2-3 months ago. I used to have hundreds of tabs open for months and Firefox never lagged, never chugged even once. In the last few months this has been happening almost daily with only a small number of tabs open, as few as 10. The tabs I leave open are from only two websites (one of them is YouTube). Basically Firefox becomes unusably slow and needs to be restarted, so there is clearly a memory leak. I do not know if the memory leak is from Firefox, YouTube, or from the one other website I leave tabs open from, but I do know that this never happened before with vastly higher volume from the same websites.

The issue is not my computer hardware, which is in excellent condition and of excellent quality. This lag / freezing does not happen in any other application.

Asked by Shoedad 1 month ago

Video keeps stopping!

Hello, ever since the latest update on my Firefox account on my I-Mac whenever I try to watch videos on YouTube they start and you watch about 30 seconds of it then you g… (read more)

Hello, ever since the latest update on my Firefox account on my I-Mac whenever I try to watch videos on YouTube they start and you watch about 30 seconds of it then you get the white arrow circle. You have to click on the timeline just in front of where it stopped for the video to continue. The video will continue for about 20 seconds and then freeze again. Then you click in front of where it froze on the timeline and it will continue for another 20 seconds. I have stopped using my preferd web browser FireFox and now have to use Safari. Please help!

Asked by shaned6 1 month ago